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Avis sur Divi Village Golf & Beach Resort

3.5 out of 5
Divi Village Golf & Beach Resort
Oranjestad, Aruba

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 509 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1002." "

8,8/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Hervé

Les points forts : Propreté
Bien
Bien en général mais même pas une bouteille d’eau ni de café dans la chambre à l’arrivée
Séjour de 2 nuits en avril 2022
Réponse de CJ le 10 avr. 2022
Thank you for your review of your recent stay with us at Divi Village Golf & Beach Resort. We have made note of your comments concerning and we will look into this in the future.

4/10 Médiocre

Hervé

Les points forts : Propreté
Les points faibles : Confort de la chambre
Decevant
Hôtel pas la hauteur ! La chambre n’est pas fait tous les jours Aucun service à la plage
Séjour de 2 nuits en juillet 2020
Réponse de Lisa le 27 juil. 2020
Good afternoon, Thank you for your feedback and we do apologize we were unable to satisfy you. Please contact our owner and guest relations department @ownerrelations@diviresorts.com and give more details and they will contact your directly to discuss your concerns.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Des prix exorbitants pour ce complexe hôtelier qui a franchement besoin d'être rénové ( ne pas se fier aux photos ! ). Ça ne vaut vraiment pas le prix payé ( 287 euros par nuit , taxes incluses ) , scandaleux ! Une vraie arnaque à touristes comme dans beaucoup de domaines a ARUBA Notre 1 er et dernier voyage dans cette île . Par contre ; les habitants sont des gens travailleurs , très sympathiques et acceuillants , malheureusement " victimes " du système . ( salaire minimum : 805 euros par mois ) A vous de juger ! ! !
Séjour de 6 nuits en avril 2019
Réponse de Guest Relations Manager le 4 mai 2019
Thank you for your review of your recent stay with us. We are very sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.

10/10 Excellent

Humberto

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations le 11 mai 2024
Thank you for your review. We are so pleased to hear that you enjoyed our resort and we hope to see you back again soon.

10/10 Excellent

Lucy Ann

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the Divi and Aruba. Have been coming for over 20 years
Séjour de 11 nuits en avril 2024
Réponse de CJ le 6 mai 2024
Thank you for being such a loyal guest and for your continued support of Divi Resorts and Aruba over the past 20 years! It's truly heartwarming to hear that you have such a longstanding love for both our resort and the island.We're honored to have been a part of your vacations for so many years, and we're delighted that you continue to choose Divi and Aruba as your destination of choice. Your loyalty means the world to us, and we're grateful for the opportunity to have been a part of your cherished memories over the years.We can't wait to welcome you back for many more wonderful vacations in the future. If there's anything we can do to make your next stay even more special, please don't hesitate to let us know. Here's to another 20 years of unforgettable experiences in paradise!

10/10 Excellent

Gretchen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Having the beach across the street was very convenient. Also not having to pay for the beach chairs was nice.
Séjour de 7 nuits en avril 2024
Réponse de CJ le 6 mai 2024
Thank you for sharing your feedback with us. We're thrilled to hear that you found the location of our resort, with the beach just across the street, to be convenient during your stay. Providing easy access to the beach is a priority for us, and we're glad that you appreciated this aspect of your experience.We're also pleased to hear that you enjoyed the complimentary beach chairs. Our goal is to ensure that our guests have a comfortable and enjoyable beach experience without any additional fees, and we're delighted that you found this amenity to be a nice touch.Thank you for choosing Divi Resorts, and we hope to welcome you back for another relaxing beach getaway in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Alma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had wonderful time!
Séjour de 7 nuits en avril 2024
Réponse de CJ le 5 mai 2024
Thank you for your review. We are happy to hear that you had a wonderful time, and we look forward to welcoming you back again soon.

4/10 Médiocre

amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de CJ le 6 mai 2024
Thank you for your review. We are sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.

10/10 Excellent

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Divi Village had everything we wanted from a vacation spot; friendly staff, beautiful beach, excellent dining and easy to get around the island! Very happy with the Divi and we will return!
Séjour de 4 nuits en avril 2024
Réponse de CJ le 5 mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at Divi Village. Providing exceptional service and creating memorable vacation experiences for our guests are our top priorities, and we're delighted that we were able to meet your expectations in every aspect.It's fantastic to know that you enjoyed the friendliness of our staff, the beauty of the beach, the delicious dining options, and the convenience of getting around the island. Your satisfaction is our ultimate reward, and we can't wait to welcome you back for another wonderful stay at Divi Village!If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're already looking forward to your return, and we'll be ready to provide you with another unforgettable experience in paradise.

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 7 nuits en avril 2024
Réponse de Guest Relations le 30 avr. 2024
Thank you for your review. We are happy to hear that you enjoyed our resort and we hope to see you back again soon.

10/10 Excellent

Becaye

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Loved it
Séjour de 4 nuits en avril 2024
Réponse de CJ le 29 avr. 2024
Thank you for your review. We are happy to hear that you loved it and we look forward to welcoming you back again soon.

10/10 Excellent

Roxanne

Voyage en famille
Wonderful everything! Staff were very helpful and pleasant, nice options for dining, our room was spacious and lovely. The beach was amazing as well as the infinity pool. I have been to Aruba many times and this is definitely my favorite. I will definitely be back and highly recommend!
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations le 22 avr. 2024
Thank you for your review of your recent stay with us Roxanne. We are so pleased to hear that you enjoyed your spacious accommodations and our friendly staff. We appreciate your recommendation and on behalf of our entire staff we look forward to serving you again soon.

8/10 Bien

mark

Séjour de 5 nuits en avril 2024
Réponse de Guest Relations le 11 mai 2024
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed our resort and we look forward to hosting you again very soon.

10/10 Excellent

Stephanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was very clean and amazing. The shuttle bus drivers were the best Ramon was very polite and made sure we reached our destination. Tiki bar bartender Leidy makes the best ice coffee. Overall great experience can’t wait to go back.
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations le 19 avr. 2024
Thank you for your nice review of your recent stay with us. We are so happy to hear that you enjoyed our resort and our friendly staff. Ramon and Leidy will be acknowledged for their outstanding service. On behalf of our entire team we look forward to welcoming you back again very soon.

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I have stayed at the Divi Golf Villas Aruba for three years in a row. We love how spacious the one bedroom villa is and we love how immaculate and clean our rooms and the property is. We love the breakfast buffet at Sea breeze. The infinity pool is spacious and beautiful.We love spotting an iguana. It's an easy walk to the tam and the Divi divi with regular shuttles to all the properties. The beach across the street is beautiful not as crowded as other parts of the island. We will be staying here again next year. It's a hidden gem and it's our happy place.
Séjour de 7 nuits en avril 2024
Réponse de Guest Relations le 17 avr. 2024
Thank you for your kind and informative review of your recent stay with us. We are so pleased to hear that you and your husband enjoyed another wonderful vacation with us. We appreciate your recommendation and your compliments and we look forward to hosting you again soon.

8/10 Bien

John, Merrimack

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our 3rd stay here. Overall really like this place. would recommend it. Things that could have been better, Room needed better maintenance. Starting to show wear and tear. There was a water leak that was being neglected in a bathroom that is ruining the wall. Reported to front desk.
Séjour de 7 nuits en mars 2024
Réponse de Guest Relations le 10 avr. 2024
Thank you for your review of your recent stay with us. We appreciate your feedback and we will be addressing the issue that you mentioned. We appreciate you bringing it to our attention. On behalf of our entire staff we look forward to welcoming you back again soon.

10/10 Excellent

Bianca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant and wonderful time with my husband and toddler. Pools were clean, staff was kind and helpful, beach was a 1-2 minute across the street. Our room was clean and comfortable. Staff cleaned the room every other day.
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations le 9 avr. 2024
Thank you for your nice review of your recent stay with us. We are so pleased to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we look forward to welcoming you back again soon.

10/10 Excellent

Elizabeth Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de CJ le 28 avr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 Satisfaisant

Stephen

Property had a good location
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations le 2 avr. 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay and we hope to see you back again soon.

8/10 Bien

Kym

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great to have a kitchen, proximity to beach and pools, and friendly helpful staff.
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations le 2 avr. 2024
Thank you for your review of your recent stay with us. We are so happy to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we look forward to welcoming you back again soon.

10/10 Excellent

Carl

Les points forts : Propreté et équipements
The room was nice, spacious and clean, as well as the entire resort. It was seated in a good location for access to shop, eat or enjoy the beach!
Séjour de 4 nuits en mars 2024
Réponse de Guest Relations le 30 mars 2024
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed your spacious accommodations and our resort amenities. We hope to see you back again soon.

10/10 Excellent

Andrew Vincent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Guest Relations le 17 avr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bien

Erion

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The shuttles only brought you certain places
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations le 20 mars 2024
Thank you for your review of your recent stay with us. We appreciate your feedback and we hope you enjoyed your vacation. We look forward to seeing you back again in the near future.

6/10 Satisfaisant

Mario

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en février 2024
Réponse de Guest Relations le 20 mars 2024
Thank you for your review. We hope that you enjoyed your stay with us and we look forward to hosting you again soon.

8/10 Bien

Laura

Voyage en couple
Beach access great Studio good though a bit tired looking Housekeeping outstanding Pools good
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations le 16 mars 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you back again soon.

8/10 Bien

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overpriced and the staff was not friendly.
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations le 16 mars 2024
Thank you for your review. We are very sorry to hear that we did not meet your vacation expectations. We hope to have another chance to make it up to you in the future.

8/10 Bien

Elaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location and good staff.
Séjour de 7 nuits en mars 2024
Réponse de Guest Relations le 11 mars 2024
Thank you for your review. We are pleased to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we hope to see you back again very soon.

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Équipements
Can’t wait to return
Séjour de 4 nuits en mars 2024
Réponse de Guest Relations le 11 mars 2024
Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our resort and we look forward to welcoming you back again next time.

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Guest Relations le 11 mars 2024
Thank you for your review. We are happy to hear that you enjoyed our resort and we look forward to serving you again very soon.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en février 2024
Réponse de Guest Relations le 8 mars 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

10/10 Excellent

Holly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility and pool areas were fun and relaxing. The infinity pool with swim up bar was glorious and beautiful. All staff were friendly and helpful. Definitely recommend this hotel. The beach and gym was a great combination to get the morning started. One recommendation is to have a water aerobics class at one of the pools. Or pickup volleyball game in the pool for age groups.
Séjour de 6 nuits en février 2024
Réponse de Guest Relations le 4 mars 2024
Thank you for your review of your recent stay with us at Divi Village. We appreciate you sharing your vacation experience. On behalf of our entire staff we look forward to welcoming you back again soon.

2/10 Horrible

Alma, Nutley

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et personnel et service
We were two adults and 2 children and upon arrival we were given a room with a king bed and an unset pull-out sofa. After requesting assistance, housekeeping simply advised us to set up the sofa, disregarding the lack of pillows, sheets, or covers. The gentleman was so rude! There was no VIP access, and the bathrooms were unclean, with mold around the shower. The phone and nightstands were filthy and dusty, and the staff was rude. In room 1606, my parents experienced a power outage for 2 nights, with no assistance from the hotel staff. They had to rely on flashlights to navigate the room. Overall, I would not recommend this hotel.
Séjour de 3 nuits en février 2024
Réponse de Guest Relations le 4 mars 2024
Thank you for your review. We are very sorry to hear about your unpleasant experiences. Our guests are very important to us and we value your feedback. Our management team will be addressing your comments and we hope to have another chance to make it up to you in the future.

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very nice but a bit over priced .
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 4 mars 2024
Thank you for your review. We appreciate your feedback and we are happy to hear that you enjoyed your stay. We look forward to seeing you back again in the near future.

4/10 Médiocre

Jessica

Les points faibles : Personnel et service
Poor service at the pool, and beach bar. Nobody was friendly anywhere except the man in the lobby who always greeted us with a smile. No information was given at check in had to ask many questions. Zero personality
Séjour de 6 nuits en février 2024
Réponse de Guest Relations le 4 mars 2024
Thank you for your review. We are very sorry to hear that you did not feel you received the friendly service that our staff are known for. We hope to have another chance to make it up to you in the future.

10/10 Excellent

Robert, Riverdale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely well kept property with good food and pristine beaches
Séjour de 6 nuits en février 2024
Réponse de Guest Relations le 26 févr. 2024
Thank you for your review of your recent stay with us at Divi Village. We are so pleased to hear that you enjoyed our resort, restaurant and beaches. We look forward to seeing you back again soon.

10/10 Excellent

Stephen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and pools. The beach is right across the street in front of the lobby and has lots of sunshades ("palapas") and reclining chairs available (free). The beach is not crowded. All of the staff are very nice.
Séjour de 4 nuits en février 2024
Réponse de Guest Relations le 26 févr. 2024
Thank you for sharing your recent experience at our resort. We are happy to hear that you enjoyed our resort and our friendly staff. On behalf of our entire team we look forward to welcoming you back again in the near future.

10/10 Excellent

Eileen, Chappaqua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great layout and amenities. loved the pools and proximity to beach.
Séjour de 4 nuits en février 2024
Réponse de Guest Relations le 28 févr. 2024
Thank you for your review. We are so pleased to hear that you enjoyed our resort and amenities. We look forward to welcoming you back again soon.

8/10 Bien

Dwight M

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I took my family on vacation. The resort is family friendly and the people were amazing. I was looking for an island menu but we kept running into burgers. We left the resort for authentic Aruban food and it didn’t disappoint. The rooms were clean, staff was pleasant and the amenities were worth it. I can see us returning. The experience was different when we visited the all inclusive section. The employees were not as nice.
Séjour de 3 nuits en février 2024
Réponse de Guest Relations le 23 févr. 2024
Thank you for your review of your recent stay with us at Divi Village Golf and Beach Resort. We appreciate your feedback as it helps us to continue making improvements to our services. We are pleased to hear that you and your family enjoyed your vacation and we look forward to serving you again in the near future.

10/10 Excellent

Luis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All around great, will definitely return!
Séjour de 4 nuits en février 2024
Réponse de Guest Relations le 19 févr. 2024
Thank you for your review. We are pleased to hear that you enjoyed your stay with us and we hope to see you back again soon.

10/10 Excellent

Macaela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great safe quiet location! The kids loved the slide!
Séjour de 2 nuits en février 2024
Réponse de Guest Relations le 19 févr. 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you and your family enjoyed our resort and the water slide. We look forward to seeing you back again soon.

10/10 Excellent

Jayne Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Guest Relations le 4 mars 2024
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed our resort and we look forward to welcoming you back again soon.

6/10 Satisfaisant

dominick

Voyage en famille
Property was quiet and parking was easy. The beach is also very close, just across the street
Séjour de 1 nuit en février 2024
Réponse de Guest Relations le 19 févr. 2024
Thank you for your review of your recent stay at Divi Village. We hope that you enjoyed your vacation and we look forward to hosting you again in the near future.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Has it all
Séjour de 7 nuits en février 2024
Réponse de Guest Relations le 19 févr. 2024
Thank you for your review. We are so happy to hear that you enjoyed your stay with us and we hope to see you back again in the near future.

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
No available ice water at the bar with the water slide. No one monitored when chairs were reserved with towels early in the morning and not used until later in the day.
Séjour de 5 nuits en février 2024
Réponse de Guest Relations le 19 févr. 2024
Thank you for your review of your recent stay with us. We are currently looking for a solution for the pool chairs being reserved. Thank you for your feedback and we look forward to seeing you back again soon.

10/10 Excellent

Armon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort with beach access right across the street. Highly recommend!
Séjour de 5 nuits en février 2024
Réponse de Guest Relations le 9 févr. 2024
Thank you for your review of your recent stay at Divi Village. We are so pleased to hear that you enjoyed our resort and amenities. We appreciate your recommendation and we look forward to welcoming you back again soon.

8/10 Bien

Chuck

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kitchens were nice to have; bed was comfortable. Golf course looked nice but we didn’t have an opportunity to use it. Restaurants were good, and casual. Loved the beach bar at sunset. Enjoyed the trams up and down the property. Door men were great!! However, shopping and restaurants at the high rise area were the best.
Séjour de 9 nuits en janvier 2024
Réponse de Guest Relations le 1 févr. 2024
Thank you for your review of your recent stay with us. We are so pleased to hear that you enjoyed your spacious accommodations and our resort amenities. On behalf of our entire staff we look forward to welcoming you back again soon.

10/10 Excellent

Daniel James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great place to stay in Aruba
Séjour de 8 nuits en janvier 2024
Réponse de Guest Relations le 1 févr. 2024
Thank you for your review. We are so happy to hear that you enjoyed your stay with us once again. On behalf of our entire staff we look forward to seeing you back again soon.

6/10 Satisfaisant

Chuck

Voyage en groupe
Les points forts : Personnel et service
Furniture in room was beat up. Ceiling fan over bed wobbled so it could not be used. On the whole staff was very nice.
Séjour de 6 nuits en janvier 2024
Réponse de Guest Relations le 1 févr. 2024
Thank you for your review of your recent stay with us. We appreciate your feedback as it helps us to continue making improvements to our properties. Our management team will be reviewing your comments and addressing the issues that you mentioned. We look forward to serving you again in the near future.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Not for me!
When I booked I was informed of the room that I was paying for and did not receive it. When I said something at check in it was completely dismissed. Once I got to my room was very dark and not cleaned the way it should be. A few things did not work and it took them quite a while to fix it. Splatter stains on the wall, the microwave was horrible. The rooms were very dark especially the bathroom. The bathroom shower only had half of a door so while taking a shower you are freezing due to having the air on. The resort was very pretty but very large and not easy to get around, It took me over a half hour just to find my room coming back from the one pool. ( Everything looks the same ) There were no cabs outside like told, when you ask for a cab to come there were many people outside waiting already so it was quite a wait. The bellman was hardly out front, I was late for a dinner reservation due to this situation. I'm not want to complain but I was highly disappointed, I come down to a Aruba often and I've never had his problem before at any resort that I stayed at.
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations le 29 janv. 2024
Thank you for your review of your recent stay with us. We are very sorry to hear about your disappointment with your accommodations. We always have a bellman in front of the lobby and taxis all lined up. Our management team will be looking into your issues and addressing them. We hope to have another chance to serve you in the future.

10/10 Excellent

DANIELE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Divi Village was fabulous. Access to Divi resorts and amenities and the beach were great. Expedia advertised Breakfast with my VIP access but i did not get it - I blame Expedia for misleading website and not coordinating what they listed with the resort
Séjour de 7 nuits en janvier 2024
Réponse de Guest Relations le 26 janv. 2024
Thank you for your review of your recent stay with us at Divi Village. We are sorry for any inconvenience that you experienced. We are happy to hear that you enjoyed our resort and we look forward to welcoming you back again in the near future.