Terrasse/Patio

Avis sur Wyndham Garden Airport 4 - Star Hotel, Near Fairgrounds, Zoo, Outlet Mall & Downtown Restaurants!

3.5 out of 5

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 134 avis sur 384." "
Note des voyageurs de 8 (Bien), d’après 102 avis sur 384." "
Note des voyageurs de 6 (Satisfaisant), d’après 67 avis sur 384." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 384." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 384." "

7,6/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

2/10 Horrible

Reggie

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
My concerns were the maintenance around the rooms I was found a roach in my room. My room number was 113. Next to the bed, over the nightstand. Also when they changed my room to Room 504. The thermostat was broken. The bath tub had black dirt and shower hook cook from under the shower tub wall when water was running hitting the wall it come out onto my feet. It was cold and the light was hanging from the wall showing the cords seems very unsafe. I would like a follow to show what I saw. I was very anxious and a bit uncertain on how poorly the maintenance was.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Judit

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements
Arriving to the hotel everything seemed fine, my family and I had 4 rooms reserved upon getting to our rooms one was a complete mess. Went to the front desk and got it sorted or so I thought, trying to open the door for the new room would not work and back I went to the front desk. The person said there was two doors that she was told the hall way door was not working, fine we went through that door and about an hour later I hear the door that supposedly didn’t open swing open. There was a couple who were given a key to my room and they were very apologetic stating that they were given my room. This is such an unsafe unprofessional situation especially since we have a child. The following day the women from housekeeping opens the door as well questioning why I’m in this room when I state to her the situation she tries to play it off maybe it was the front desk who opened the door but it clearly was not. The room that was initially given was going under renovations so why even have that room as available. I mentioned to her I needed to talk to a manager because every time afterward I went to the front there was no one there. I will be emailing the manager because of the unsafe, unprofessional events that occurred.The rooms were not as clean or as tidy as promoted. One of the rooms had the bath tub with bleach a puddle of bleach on there that was never rinsed out. The over all experience was very poor
Séjour de 2 nuits en mai 2024

2/10 Horrible

Randall

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Of the 3 Rooms. We stayed in. All were dirty. The place is located in a bad area of town.
Séjour de 3 nuits en mai 2024

2/10 Horrible

Edwin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Got a key an went to room an walked in a room where someone was naked then had to get another room no air conditioning was not refunded for there mistakes an i just checked out wife was uncomfortable
Séjour de 1 nuit en mai 2024

10/10 Excellent

Meghan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property for great price
Séjour de 1 nuit en mai 2024

10/10 Excellent

IRIS

Voyage en famille
Les points forts : Équipements
The staff is amazing! Very helpful and caring fir their guests. The pool ceiling and area needs a bit a more loving care.
Séjour de 2 nuits en mai 2024

8/10 Bien

Roxanne

Les points forts : Personnel et service
Ac unit not working
Séjour de 2 nuits en mai 2024

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Olga

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Felt unsafe. Human trafficking is very heavy in this area. Hotel was dirty and there was blood on the curtains.
Séjour de 1 nuit en mai 2024

10/10 Excellent

SHARON, BROKEN ARROW

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our 2nd stay at this hotel. It is always nice and my grandkids love the heated pool. Whatever we needed they provided. We will stay again. Thanks Natasha!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Jalyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it. Exactly how it looks in the pic if not bigger
Séjour de 2 nuits en avril 2024

10/10 Excellent

Adela

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Aaliyah

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Joshua

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel was not clean
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements
Too much walking distance to the elevator
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Adeliia

Séjour de 1 nuit en avril 2024

10/10 Excellent

Andrea

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Merette

Voyage en couple
Les points faibles : Équipements
Room
Séjour de 4 nuits en avril 2024

2/10 Horrible

Sue

Les points faibles : Personnel et service
The 2 that checked us in we Great. The Bar & Restaurant SUCKED ASS.. The Lady that was the Bartender needs to be let go she was rude & the Restaurant was nothing..
Séjour de 1 nuit en avril 2024

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was incredibly friendly and helpful. Highest recommendation
Séjour de 1 nuit en avril 2024

10/10 Excellent

Thuc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Yolanda

Les points faibles : Équipements
Didn't like distance to rooms. Whenever I left and returned had to walk all the way back to front desk no access to room. Was told battery went out on the lock. Almost ruined trip, I have screws in my back.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Geta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was really close to the venue for my daughter's cheer competition. I was happy with the restraunt in the hotel and the indoor pool was very nice. The hotel itself was spaced very nice and I couldn't hear anyone from the rooms around us. 10/10
Séjour de 1 nuit en mars 2024

2/10 Horrible

Deleones

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An accidental stay should be refunded if the room was purchased was made months in advance. They just stole my money.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Nancy

Voyage en famille
Les points faibles : Propreté
All the rooms around us were partying all night long and after complaining twice nothing was ever done about it. All night doors were slamming, yelling and loud music.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Crystal

Voyage en famille
Les points forts : Propreté et personnel et service
Check out time is 11, and not noon as listed. Breakfast costs $5 per person, and there is no arcade as advertised. It was clean, conveniently located, and night staff was helpful.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Angela

Séjour de 1 nuit en mars 2024

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice pool and workout facility.
Séjour de 1 nuit en mars 2024

8/10 Bien

April

Voyage en famille avec de jeunes enfants, Voyage en famille
Convenient, easy parking, and great water pressure. Cleanliness was subpar. Fridge needed wiped out, light switches were filthy, door was also filthy, bathrooms run down, and carpeting in hallways needs replaced. Also the breakfast is awful. I’ve been staying at this hotel every March for last 7 or 8 years. Breakfast is usually ok, but this year was horrible! Staff was great though.
Séjour de 1 nuit en mars 2024

8/10 Bien

Terri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. Was busy upon check in but other than had a nice night.
Séjour de 1 nuit en février 2024

8/10 Bien

Angie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked it was easy for us to get in and out. I didn't have a bad experience.
Séjour de 1 nuit en mars 2024

8/10 Bien

Julieta

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Iron didn’t work
Séjour de 1 nuit en mars 2024

2/10 Horrible

Nicole

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went to check in and someone was in our room we had to go down to get another room and they had no king size with sofa left. The pool was closed due to a broken light.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Devin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They pool is great for kids
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Brian

Les points forts : Personnel et service
Overall a pretty good experience. The courtyard and pool were nice. The workout room was dirty. There was a lot of noise from someone in the courtyard area until after 2 am.
Séjour de 1 nuit en mars 2024

8/10 Bien

Faith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Kenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

2/10 Horrible

Nicholas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our bathroom had mold in three spots around the tub. Brought it to the staffs attention and said we couldnt get a different room and basically shrugged us away. Utility doors in the hallway were literally falling apart and almost a hazard to those walking by. I dont have high standards for hotels but i do expect there to be no mold. Very disappointed and easily the worst hotel we have stayed at.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Danny

Séjour de 1 nuit en mars 2024

2/10 Horrible

Mariah

Séjour de 1 nuit en mars 2024

10/10 Excellent

Kristin

Séjour de 1 nuit en mars 2024

10/10 Excellent

Amb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great clean polite
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Wesley

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property is not very clean on the outside and not very manicured on back side of property. Doors were hard to close and some falling apart. There were roaches all in the bathroom and the toilet wasn’t working properly. Television was not working well either.
Séjour de 2 nuits en mars 2024

8/10 Bien

Samantha, Conroe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Interesting place, old but clean and updated. Has a nice restaurant and bar. Very convenient to the airport but beware of the shuttle driver. I have no evidence and I was running late so I risked the ride but I believe she was very stoned.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024

8/10 Bien

Kenny

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room
Séjour de 2 nuits en février 2024

10/10 Excellent

Jared

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

2/10 Horrible

Robin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Door keys didn't work for anyone. Overbooked, check in took 1 hour
Séjour de 1 nuit en mars 2024

10/10 Excellent

Marian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and quiet. And the bed was nice and comfortable
Séjour de 1 nuit en février 2024
Réponse de Joy le 26 févr. 2024
Thank you come back soon. Joy