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Avis sur Hampton Inn Oklahoma City-Northwest

2.5 out of 5
Hampton Inn Oklahoma City-Northwest
3022 NW Expressway, Oklahoma City, OK

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 411 avis sur 813." "
Note des voyageurs de 8 (Bien), d’après 245 avis sur 813." "
Note des voyageurs de 6 (Satisfaisant), d’après 83 avis sur 813." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 813." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 813." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Joe

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
More of a 2 star rather than 3 star hotel
Séjour de 1 nuit en mai 2024
Réponse de Connie le 20 mai 2024
Thank you for staying! We are working to make it better.

10/10 Excellent

Cynthia, Oklahoma City

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Connie le 29 avr. 2024
SO happy to see you enjoyed your stay!

8/10 Bien

Tony

Séjour de 1 nuit en mars 2024
Réponse de Connie le 19 mai 2024
Thank you and we are glad to see you were happy with your stay!

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There could could be more parking.
Séjour de 1 nuit en avril 2024
Réponse de Connie le 25 avr. 2024
So good to see that you enjoyed your stay!

4/10 Médiocre

Kaycie, Wichita Falls

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
This property was in need of a good cleaning. I did see a sign in the lobby saying they were in a renovation. Our room was in poor condition, peeling paint and overall dirty. The elevators were dirty. Once the renovations are complete this would be a nice place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Connie le 19 avr. 2024
We strive to make each stay as comfortable as possible. We are trying to improve the hotel but sorry to hear you had an unpleasant experience. Thank you for your comments and we look forward to having you back.

8/10 Bien

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff promptly addressed the towels that had fallen off the shelf into the toilet (not sure why they don't close the lid after cleaning, this would avoid this issue). Great selection for breakfast: cereal, juice, coffee, bagels, waffles, sausage, eggs, etc.
Séjour de 1 nuit en avril 2024
Réponse de Connie le 15 avr. 2024
Thanks for staying with us. Hope to see you again in the future. Sorry about the fallen towels.

8/10 Bien

Eleanor

Séjour de 1 nuit en avril 2024
Réponse de Connie le 25 avr. 2024
Thank you for staying with us and we hope to see you again!

8/10 Bien

Joshua

Séjour de 2 nuits en mars 2024
Réponse de Connie le 10 avr. 2024
We are glad to see you were happy with your stay! We look forward to seeing you again in the future.

2/10 Horrible

Clint

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Really disgusting, there was a loveseat in the room that obviously someone had had sex on, and the staff thought it was OK to leave the stains on the loveseat that were entirely obvious to anyone that even looked.
Séjour de 1 nuit en mars 2024
Réponse de Connie le 18 mars 2024
I am truly sorry for your experience. Let me know if I can do anything for you.

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had to move from the Embassy hotel to Hamilton. The Hamilton customer service was far above and beyond that of the other hotel
Séjour de 1 nuit en mars 2024
Réponse de Connie le 15 mars 2024
Thank so much for the comments. We are glad to see you enjoyed your stay.

8/10 Bien

Tabitha

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Decent hotel at a good price. Staff was friendly.
Séjour de 1 nuit en mars 2024
Réponse de Sales Director Paul le 11 mars 2024
Tabitha, thank you for rating us and showing our value to others. We hope you will come back again.

8/10 Bien

KK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en mars 2024
Réponse de Connie le 8 mars 2024
So glad to hear you had a great stay! Hope to have you stay again in the future.

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to Integris Health is awesome. Facility seems dated and worn, but a comfortable, quiet stay.
Séjour de 1 nuit en février 2024
Réponse de Connie le 8 févr. 2024
We are so glad that you were happy with your stay. We hope to see you again soon.

8/10 Bien

Rodger

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Connie le 24 janv. 2024
Thank you for doing the survey. We hope you stay with us again in the future.

10/10 Excellent

Donna J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very clean and the staff was very friendly
Séjour de 2 nuits en janvier 2024
Réponse de Connie le 24 janv. 2024
So good to see you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Jo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is clean. The check in was very quick and easy. The person at the counter was helpful and friendly. The area is close to all kinds of restaurants and shopping. I would recommend this hotel to anyone from family trips to business trips.
Séjour de 1 nuit en janvier 2024
Réponse de Connie le 15 janv. 2024
We are so glad you were satisfied with your stay. We hope to see you again in your future travels.

10/10 Excellent

TINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Connie le 15 janv. 2024
Thank you for taking the survey. We are happy to hear that you were satisfied. Hope to see in the future.

10/10 Excellent

Kevin

Séjour de 2 nuits en décembre 2023
Réponse de Connie le 14 déc. 2023
Thanks Kevin!

10/10 Excellent

Santino

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot
Séjour de 4 nuits en novembre 2023
Réponse de Connie le 14 déc. 2023
Thanks Santino!

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The bathtub hardware was loose and so a comfortable, warm shower was not attainable.
Séjour de 1 nuit en novembre 2023
Réponse de Connie le 14 déc. 2023
Thank you for staying. We hope you will come again in your future travels.

4/10 Médiocre

Ronald

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing
Séjour de 2 nuits en novembre 2023
Réponse de Connie le 29 nov. 2023
Thank you for staying. I would love for you to contact me and let me know what issues you experienced. We want to know so that we can address those things.

6/10 Satisfaisant

Jordan

Les points faibles : Personnel et service
Séjour de 4 nuits en novembre 2023
Réponse de Connie le 15 janv. 2024
Thank you for taking the survey. We are sorry to see that you were not satisfied with your stay. Please let us know if there is anything we can do.

8/10 Bien

Lewis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Connie le 21 nov. 2023
Thank you for the response. Sorry to say we didn't meet your expectations.

10/10 Excellent

Ida

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and the parking was well lit. The staff was very pleasant
Séjour de 1 nuit en novembre 2023
Réponse de Connie le 20 nov. 2023
Thank you for staying and we are glad that you enjoyed your stay.

6/10 Satisfaisant

Thanh

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
The front desk manager wasnt very nice. The pool was dirty.
Séjour de 1 nuit en novembre 2023
Réponse de Connie le 16 nov. 2023
I am so sorry to hear that you didn't have a good experience. If you like you can reach out to me and let me know what the issues were.Thank you for staying with us.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure staying at this property. Super convenient to all of my accounts as well as the most delightful and caring staff. Highly recommend staying here as you have Occassion to be in Oklahoma City
Séjour de 3 nuits en novembre 2023
Réponse de Connie le 14 nov. 2023
Thank you Kevin. We are always happy to see you when you come to OKC. See you soon!

8/10 Bien

Robert

Les points forts : Personnel et service et confort de la chambre
Bathrooms need work…..
Nice staff but had a lot of mold on the bathroom ceiling and the toilet ran all night!
Séjour de 3 nuits en novembre 2023
Réponse de Connie le 13 nov. 2023
Thank you for the comments. We are sorry you experienced these issues. We will get maintenance on this immediately.

10/10 Excellent

Sierra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fresh clean, comfortable rooms
Came in for an overnight stay, standard king. Staying here gave me hope when staying in hotels. I have not stayed in a cleaner room since before 2019. The sheets were fresh, not a hint of dust or past guest residue. Room smelled freshly cleaned. Comfortable bedding. Did not parttake in breakfast provided. Easy check in and check out. $20/nt for incidentals.
Séjour de 1 nuit en novembre 2023
Réponse de Connie le 10 nov. 2023
Thank you for the positive feedback. I am so glad to hear you were happy with your room. We look forward to seeing you again in the future!

10/10 Excellent

Yasir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would suggest to add Corn flakes in Breakfast along with Boil Eggs
Séjour de 2 nuits en octobre 2023
Réponse de Connie le 7 nov. 2023
Thank you for staying and thank you for the suggestion. We are looking into this!

6/10 Satisfaisant

Gustavo

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hapton in need of help
This Hotel is in neof a lot of updates. The Carpets in room is terrible in hallway stinky and dirty. The TV looks like a laptop I have. Not sure who gives this place a excellent review, but its not worth $100 plus.
Séjour de 1 nuit en octobre 2023
Réponse de Connie le 30 oct. 2023
Thank you for your review. I am sorry you had a bad stay.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
You need new TV & remotes the only negative is the TV trying to find something to watch or even know what was on
Séjour de 1 nuit en octobre 2023
Réponse de Connie le 27 oct. 2023
Thank you for the comments. We are working towards getting new tv's.

4/10 Médiocre

James

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de Connie le 25 oct. 2023
Thank you for staying. If there is anything I can do, please let me know.

10/10 Excellent

Sissy Jane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Connie le 25 oct. 2023
Thank you for your survey response. We are glad to see you enjoyed your stay!

8/10 Bien

Steven

Voyage en famille
Les points forts : Personnel et service et équipements
Shower had damage
Séjour de 1 nuit en octobre 2023
Réponse de Connie le 25 oct. 2023
Thank you for letting us know about the shower. We hope you come back in your future travels.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Connie le 13 oct. 2023
Thank you for the survey. Hope to see you in your future travels.

2/10 Horrible

Christina

Terrible stay
I couldn't get past arriving late at night and having no exterior lighting at all - no lit sign, on the building or the walkway - pitch black! If I hadn't already paid I would have left. I never felt safe at this property and every employee gave a different excuse for lack of lights!
Séjour de 2 nuits en octobre 2023
Réponse de Connie le 9 oct. 2023
We are sorry that we were having troubles with the lights. We have since solved the issues. I do understand how you would feel unsafe and for that, I apologize.

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Great location, clean rooms, variety of breakfast food 5⭐️
Séjour de 1 nuit en septembre 2023
Réponse de Connie le 2 oct. 2023
Thank you for the survey. We are happy to hear that you were happy with your stay!

10/10 Excellent

Karen

Séjour de 1 nuit en septembre 2023
Réponse de Connie le 27 sept. 2023
Thank you very much for the survey. We are happy to see you enjoyed your stay!

6/10 Satisfaisant

thomas

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
T
It started badly because my reservation wasn't there. Fortunately they still had rooms and I got in all right. We must talk about what happened.
Séjour de 1 nuit en septembre 2023
Réponse de Connie le 26 sept. 2023
So sorry you had issues with your reservations but I am glad my people working last night was able to get you in.

10/10 Excellent

Jodi

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hospitality!
Séjour de 1 nuit en septembre 2023
Réponse de Connie le 25 sept. 2023
We are glad to see you had a good stay! Thank you for the review.

10/10 Excellent

matt

Séjour de 1 nuit en septembre 2023
Réponse de Connie le 30 sept. 2023
Thank you for staying! We are glad you enjoyed your stay.

8/10 Bien

Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Connie le 14 sept. 2023
Thank you for the survey. Hope you come back again!

8/10 Bien

Cherokee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Connie le 14 sept. 2023
Thank you for the survey. We are glad you stayed with us.

10/10 Excellent

Wanda

Séjour de 1 nuit en août 2023
Réponse de Connie le 14 sept. 2023
We are so glad to see you enjoyed your stay. We hope you come again.

6/10 Satisfaisant

Felix

Voyage d’affaires
Séjour de 3 nuits en août 2023
Réponse de Connie le 14 sept. 2023
Thank you for the survey. Sorry to see you didn't enjoy your stay.

4/10 Médiocre

Pamela

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Lobby was nice, but rooms were old and put dated. No water pressure and faucets were half broken. Hallway smelled horrible.
Séjour de 1 nuit en août 2023
Réponse de Connie le 21 août 2023
Thank you for the review. We appreciated the feedback.

8/10 Bien

Laura

Les points forts : Propreté et personnel et service
Amazing Staff!!
The floating tables next to the bed were both about to fall off of the wall; other than that everything was great and the staff was absolutely amazing!!!
Séjour de 1 nuit en août 2023
Réponse de Connie le 21 août 2023
Thank you for your review. We appreciate your feedback. We look forward to seeing you in the future.

8/10 Bien

Gail, Ponca City

Very convenient for what we were in town for
Séjour de 2 nuits en août 2023
Réponse de Connie le 21 août 2023
Glad you stayed. We look forward to your future stays!

10/10 Excellent

Sherry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always try to stay at Hampton Inn
Séjour de 1 nuit en août 2023
Réponse de Connie le 21 août 2023
We love having you here!

10/10 Excellent

rylee

Séjour de 1 nuit en juillet 2023
Réponse de Connie le 3 août 2023
Thank you for staying and we are glad you enjoyed your stay!