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Avis sur Princess Royale Oceanfront Resort

3 out of 5
Princess Royale Oceanfront Resort
Oceanfront on 91st Street, Ocean City, MD

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 778 avis sur 1806." "
Note des voyageurs de 8 (Bien), d’après 474 avis sur 1806." "
Note des voyageurs de 6 (Satisfaisant), d’après 269 avis sur 1806." "
Note des voyageurs de 4 (Médiocre), d’après 148 avis sur 1806." "
Note des voyageurs de 2 (Horrible), d’après 137 avis sur 1806." "

8,0/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Lyse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chambre avec cuisinette était parfaite pour la préparation des déjeuners et des lunchs
Séjour de 5 nuits en avril 2024
Réponse de Jessica le 17 mai 2024
Dear Lyse,Thank you for leaving us a perfect score. We welcome you to stay with us again. Warm regards,

10/10 Excellent

Jimmy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel courtois et pro client.
Séjour de 3 nuits en août 2023
Réponse de Jessica le 26 sept. 2023
Jimmy, Thank you for the 5 out of 5 review. We Welcome you back soon.

6/10 Satisfaisant

David

Séjour de 1 nuit en août 2023
Réponse de Jessica le 17 sept. 2023
Thank you for taking time to share your feedback about our resort. We wish you the best of luck in your future travels.

10/10 Excellent

Cristian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 2 nuits en mai 2024

8/10 Bien

Rachel, Philadelphia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The updates to the property were very stylish. A broom should be in all room as the floors are susceptible to crumbs. Staff was very friendly and helpful. Maintenance came to the room to assist with water and working the stove. Will visit again in the near future.
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Shantice

Voyage en couple
Les points forts : Propreté
The hotel overall is good. They could use some upgrades. The major problem they have is lack of staff, when you have a question. They have a really late check in 5pm and don’t really accommodate for an earlier check in option.
Séjour de 2 nuits en mai 2024

8/10 Bien

Tangela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don’t like the pillows at all.. They can paint or change the pool chairs… They don’t offer FREE BREAKFAST!!! Oh and I had to take the tub stopper out in order for the water to stop filling up the tub…..
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rocio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jasmine

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Our family enjoyed this location, having five teens in our family we especially enjoyed the fulls size refrigerators in the rooms. We booked two suites and these worked out perfectly allowing us to have space and together-time. The front desk staff told me about an Expedia credit on my account for food or drinks, super cool because I didn’t know it was there.
Séjour de 2 nuits en mai 2024

2/10 Horrible

edwin

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
WiFi was always down so I couldn’t work. And tv’s in the room didn’t work.waited days for them to solve the problem. They had to replace the tv that was just put in the room before I arrived at the resort. Everything was closed , restaurants,pools and parking was limited.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is always a great stay
Séjour de 3 nuits en mai 2024

10/10 Excellent

Amy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved staying at this property, I will be back.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Ashleigh

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Outdated and not as nice as pics made it seem. Staff was so so.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Ellen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was quite accommodating. Check in was easy and quick. Check out was even faster. The availability of a rolling cart for luggage was appreciated. Just one hiccup on last day was that both of our key cards were suddenly de-activated after 11AM. Claimed it was because they got too close to credit card or phone, but that was not the case.
Séjour de 3 nuits en mai 2024

8/10 Bien

Jacqueline

Séjour de 2 nuits en mai 2024
Réponse de Jessica le 17 mai 2024
Dear Jacqueline,Thank you for your positive rating. We look forward to welcoming you back to the Princess Royale soon!Best regards,

8/10 Bien

Anne-Marie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was okay this time. I’m very disappointed by how the hot tub and sauna were removed and replaced with a kids arcade. They should have kept the arcade inside and left the adult entertainment. That was one of the reasons I chose to stay there; however, it is no longer. In the future, I’ll probably stay somewhere else.
Séjour de 2 nuits en mai 2024
Réponse de Jessica le 17 mai 2024
Dear Anne-Marie,We apologize for the disappointment regarding the removal of the hot tub and sauna. Your feedback is valuable as we strive to balance the needs of all our guests. We wish you good luck in your future travels.Best regards,

4/10 Médiocre

Thomas

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No hot water after calling multiple times and the hotel saying it was fixed. Cut foot on broken glass on floor in room upon checkin. Luckily kids were not hurt. Room was renovated and nice overall but it was unacceptable to have no hot water. The compensation from the hotel for the failure to provide a basic amenity was not worth the trouble. Most staff were friendly and indoor pool was great for kids. Overall be careful booking here. Most likely wont return for a repeat stay.
Séjour de 2 nuits en mai 2024
Réponse de Jessica le 17 mai 2024
Dear Thomas,We apologize for the hot water issue and the broken glass in your room. We're glad your children were safe and that you enjoyed the renovated room and indoor pool. We're addressing these concerns to improve our service. We wish you good luck in your future travels.Best regards,

2/10 Horrible

Sara

Séjour de 2 nuits en avril 2024

8/10 Bien

Deborah, Chambersburg

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the fact that it was quiet. Our room was newly remodeled and it was wonderful. The staff were amazing and so very friendly. It was a very short walk to the beach. We will be back again next year if at all possible.
Séjour de 3 nuits en avril 2024
Réponse de Loren le 11 mai 2024
We are pleased to hear you enjoyed our resort. We hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Prea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort

6/10 Satisfaisant

Bryan, Raymond

Voyage en famille
Les points forts : Personnel et service
Definitely ask for a remodeled room. The only ones are gross.
Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for review.

10/10 Excellent

Carl

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am the owner of Elegant Vacations and it was a pleasure to stay with you. The staff was amazing and the property was definitely clean. It was in a great location with amazing views. I will definitely recommend my clients to your location.
Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort. We are pleased to hear you enjoyed our oceanfront views and friendliest customer service in town. We hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Nichole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing stay. Will definitely return.
Séjour de 3 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort. We are pleased to hear you enjoyed it. We hope to welcome you back on your next trip to Ocean City!

8/10 Bien

Shanika, Baltimore

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fair
Séjour de 1 nuit en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

10/10 Excellent

Nyla

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay
Séjour de 3 nuits en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort. We hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Kaesha

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort had a lot for you to do so you were never really bored. The only thing I didn’t like is that they had no hot tub.
Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort. We hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Megan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service...Rooms are gorgeous and location perfect..10.stars 4 us
Séjour de 1 nuit en avril 2024
Réponse de Loren le 11 mai 2024
We are pleased to hear you enjoyed our oceanfront views and friendliest customer service in town. We hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

John

Séjour de 1 nuit en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

10/10 Excellent

Amanda

Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort.

10/10 Excellent

Cynthia

Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great !
Séjour de 1 nuit en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Melissa,Thank you for the wonderful review! We're delighted to hear that everything was great during your stay. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Andrew

Séjour de 3 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

8/10 Bien

Nicole

Voyage en famille
Les points forts : Équipements
The suite was nice. Loved having the pool view. I would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Nicole,Thank you for your feedback and for choosing to stay with us. We're glad to hear you enjoyed your suite and the pool view. We appreciate your rating and hope to welcome you back for another pleasant stay in the future.

8/10 Bien

Cindy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place was very nice.
Séjour de 1 nuit en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Cindy,Thank you for your feedback. We're thrilled to hear that you found our place very nice. It was a pleasure having you as our guest, and we hope to welcome you back on your next trip to Ocean City!

10/10 Excellent

Rhonda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kid friendly, beautiful atrium, close to everything, clean. I like the renovations.
Séjour de 1 nuit en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Rhonda,Thank you for the wonderful review! We're so happy to hear you enjoyed our kid-friendly atmosphere, beautiful atrium, and renovations. We look forward to welcoming you back on your next trip to Ocean City!

10/10 Excellent

FAREED, Annapolis

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really like the area an the private beach the hotel is amazing too.
Séjour de 2 nuits en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Fareed,Thank you for the great review! We're thrilled to hear that you enjoyed the beach. We're delighted that you found our hotel amazing as well. We look forward to welcoming you back on your next trip!

6/10 Satisfaisant

Stacie

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté
This hotel has tons of protentional. We stayed in a two bedroom ocean front condo. The view was amazing, the layout of the condo was fantastic. However is was dated and not very clean. You could tell the bathrooms were not cleaned since the last guest (at least). We had a full kitchen, but no soap or sponge. Appliances are very old. Living room tv didn't work, furniture is dated. Pool area is under construction, so hopefully that will be better soon. Staff was friendly. You can walk to acme, as well as some restaurants and souvenir stores, Very convenient. would recommend for a short stay on a budget.
Séjour de 2 nuits en avril 2024
Réponse de Jessica le 20 avr. 2024
Dear Stacie,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We have renovated many of our rooms this year, including 16 condos over the past few months. We appreciate your recommendations and hope to welcome you back for an improved experience in the future.

8/10 Bien

Shilpi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

10/10 Excellent

Sierra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Martesha, Reservations Manager le 10 avr. 2024
Thank you for taking the time to give us an excellent rating. Please be sure to come back to visit and stay in one of our newly remodeled suites.

2/10 Horrible

Yovanito

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
No deberían estar cobrando depósito 💸 ciento que no es justo
Séjour de 1 nuit en avril 2024
Réponse de Loren le 11 mai 2024
Gracias por compartir su experiencia. En todos los hoteles es requerido un deposito para los incidentales.

10/10 Excellent

charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the place
Séjour de 3 nuits en avril 2024
Réponse de Martesha, Reservations Manager le 10 avr. 2024
Thank you for taking the time to give us an excellent rating. We are glad that you enjoyed your stay with us. Hope to see you on your next visit to Ocean City, MD.

10/10 Excellent

christine, wantagh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Martesha, Reservations Manager le 10 avr. 2024
We are glad that you enjoyed your stay. Thank you for the excellent rating. Be sure to come back to visit and stay in one of our newly remodeled suites.

10/10 Excellent

Charles

Séjour de 2 nuits en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

2/10 Horrible

Amanda

Séjour de 1 nuit en avril 2024
Réponse de Loren le 11 mai 2024
Thank you for your review.

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to getaway
Séjour de 1 nuit en avril 2024
Réponse de Martesha, Reservations Manager le 10 avr. 2024
Thank you for the excellent rating. Glad that you were able to enjoy your getaway. We hope that choose again for your next getaway to Ocean City, MD.

10/10 Excellent

Aldo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for being our guest and taking time to review our resort.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort.

6/10 Satisfaisant

Delfino

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
To register I had to wait about an hour and a half because my room was not available
Séjour de 3 nuits en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort. Our check in time is at 5pm, before that time is not guarantee the rooms will be ready early!

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area was in the middle of everything we like to do. The people are nice and breakfast was good.
Séjour de 2 nuits en mars 2024
Réponse de Loren le 11 mai 2024
Thank you for taking time to share your experience at our resort. We are pleased to hear you enjoyed it.