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Avis sur Grand Hotel Ocean City Oceanfront

3 out of 5
Grand Hotel Ocean City Oceanfront
2100 N Baltimore Ave, Ocean City, MD

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1206 avis sur 2027." "
Note des voyageurs de 8 (Bien), d’après 520 avis sur 2027." "
Note des voyageurs de 6 (Satisfaisant), d’après 188 avis sur 2027." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 2027." "
Note des voyageurs de 2 (Horrible), d’après 44 avis sur 2027." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay, all good 👍
Séjour de 3 nuits en septembre 2023
Réponse de Bert le 11 sept. 2023
We're so glad you enjoyed your stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Edith

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended for couple, family, the location is a must if you want to get out of your room and walk directly to the ocean , go to the pool or enjoy the beach. Really enjoyed these 3 options which are walkable distance, parked the car for the week and that’s all! quiet section of the end of the boardwalk and enjoyed taking the trolley to get to the attractions and shops, excellent room with beach front in corner amazing balcony view like in a movie! I ´m totally in love with this hotel! AAA all the way! ♥️💯
Séjour de 3 nuits en août 2022
Réponse de Bert le 14 oct. 2022
Thank you for your recent stay with us at the Grand Hotel. We appreciate your review. Your feedback helps us improve our hotel and amenities. Please visit us again soon.

10/10 Excellent

Gina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lots to do there if it rains… very clean and perfect oceanfront view!
Séjour de 2 nuits en mai 2024

8/10 Bien

Joel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hey i want come back to this Hotel. I like averything
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

William

Les points forts : Propreté et personnel et service
Needs updating. Balcony railing rusted out and loose. Pool bar says open 11 am everyday its 12:30 to 1pm. In a positive. Lots of options for food and pool areas a bigger than normal.
Séjour de 3 nuits en mai 2024

2/10 Horrible

Semir

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
so old not worth the money
Séjour de 2 nuits en mai 2024

8/10 Bien

Binh

Les points forts : Infrastructures et conditions de l’hébergement
Easy parking
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 27 mai 2024
Thank you for your survey!

10/10 Excellent

Cinthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These is a great Hotel to stay at. The room was clean very spacious. The carpet was a bit dirty and smelled like cigarette when you first enter the room had to buy a candle to get rid of the smell a bit. But that’s pretty much the only thing that I didn’t like. So much to do just in the hotel it self walk right to the boardwalk and beach. A 24 hour coffee shop. My kids loved the arcade and both pools. My check in process was very quick and easy no problems at all. Rooms a very quiet at night, and our view to the ocean from the balcony was amazing. Would recommend and will come back.
Séjour de 2 nuits en mai 2024
Réponse de Kyle le 27 mai 2024
Thank you for your survey! We will look into this information provided from you about the room. Our apologies. We will be taking care of this issue.

8/10 Bien

John

Les points forts : Propreté et personnel et service
Property is a little dated, older bathrooms, rust on balcony railing.
Séjour de 3 nuits en mai 2024
Réponse de Kyle le 27 mai 2024
Thank you for your survey! We will be sharing this information with management to bring the guests the best experience possible.

10/10 Excellent

Frederick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On the boardwalk, large size rooms, free parking, great staff.
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 26 mai 2024
Thank you for your survey!

2/10 Horrible

Daniel

Séjour de 3 nuits en mai 2024
Réponse de Kyle le 27 mai 2024
Thank you for your survey! Sorry you did not enjoy your time here with us. We would appreciate any comments or suggestions to be able to make the experience "GRAND" for future guests!

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and hotel itself was awesome very accommodating. The jewelry shop wasn’t open the soft serve ice cream machine was broken and the poor people in the cafe needed help. I tipped them on credit card and they never got it. I know they are contracted but still. The restaurant has wonderful food but the bartender has n duty should not be a bartender. Really struggling with maybe 10 people at the bar. Only sat people at the bar because he couldn’t handle the walk to the tables. But great food!!
Séjour de 5 nuits en mai 2024
Réponse de Kyle le 26 mai 2024
Glad our staff and hotel was accommodating for you. Our apologies about the food and beverage places while you were staying with us. Unfortunately they are 3rd party entities and are leased out. We will inform the parties to be about the issues that need to be corrected so we can give the best experience possible to all guests.

10/10 Excellent

Leonard

Les points forts : Infrastructures et conditions de l’hébergement
A
Séjour de 6 nuits en mai 2024
Réponse de Kyle le 26 mai 2024
Thank you for your survey!

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved every minute of it.
Séjour de 4 nuits en mai 2024
Réponse de Kyle le 25 mai 2024
Thank you for your survey!

6/10 Satisfaisant

mary

Les points forts : Personnel et service
The hotel staff was very nice. The first room I had 903 was very nice but a employee was fixing a door outside of my room and when asked when he would finish he was very abrasive and didn’t know so I asked for another room and was given 1102. The rooms were different and I noticed the carpet in 1202 was not as clean as in 903 but overall the stay was very nice.
Séjour de 3 nuits en mai 2024
Réponse de Kyle le 25 mai 2024
Thank you for your survey! Sorry you encountered this issue while staying with us. We will also look into this situation along with the rooms carpet you had stayed in to see if we need to make adjustments.

10/10 Excellent

jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone from check-in to the Bartenders to the entire staff were great
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 25 mai 2024
Thank you for your survey!

6/10 Satisfaisant

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
I liked the way to building is designed so view is good on the ocean side. Cafe is open 24hrs. Lots of things to do. Bed was very comfortable. The indoor pool was too cold and the chlorine levels were way too high. My eyes burned without getting my face in the water. The small fridge was more like a freezer. The bathroom faucet was really hard to turn on and off. There was no exhaust fan in the bathroom.
Séjour de 3 nuits en mai 2024
Réponse de Kyle le 24 mai 2024
Thank you for your survey!

8/10 Bien

Tracy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, but obviously very old. The bathrooms are SO small. Love that the parking was easy, and there was lots to do in the area.
Séjour de 2 nuits en mai 2024
Réponse de Kyle le 24 mai 2024
Thank you for your survey!

10/10 Excellent

Rubbi

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it.
Séjour de 2 nuits en avril 2024
Réponse de Bert le 23 mai 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

4/10 Médiocre

Shannon

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
My toilet seat had fecal smudges on it. 2 spots. So disgusting Also the car garage had hazard tape everywjere n was not safe .
Séjour de 2 nuits en mai 2024
Réponse de Bert le 23 mai 2024
Thank you for your recent stay with us at the Grand Hotel. Our staff are on hand 24 hours a day to make your stay memorable. Please let us know during your stay if you have any concerns. We hope that you will visit us again soon.

10/10 Excellent

Shannon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the views
Séjour de 2 nuits en mai 2024
Réponse de Bert le 23 mai 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved how quick and simple it was to check-in
Séjour de 1 nuit en mai 2024
Réponse de Bert le 24 mai 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Sawsan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Bert le 22 mai 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

8/10 Bien

Imani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was good
Séjour de 2 nuits en mai 2024
Réponse de Bert le 21 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our second time there and we enjoy the cleanliness and the all around comfort.
Séjour de 2 nuits en mai 2024
Réponse de Bert le 20 mai 2024
Thank you for returning to the Grand Hotel. We hope that you will visit us again soon.

8/10 Bien

Pamela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Bert le 20 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Milind

Les points forts : Propreté
Na
Séjour de 1 nuit en mai 2024
Réponse de Bert le 20 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Bien

JASON

Les points forts : Propreté, personnel et service, équipements
Always happy to stay at the grand very consistent and staff are very friendly and helpful
Séjour de 1 nuit en mai 2024
Réponse de Bert le 21 mai 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

6/10 Satisfaisant

Dawn

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent location and great customer service with checking in and out
Séjour de 3 nuits en mai 2024
Réponse de Bert le 13 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Monjur

Séjour de 1 nuit en mai 2024
Réponse de Kyle le 14 mai 2024
Thank you for your survey!

10/10 Excellent

Amy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased. Staff was very helpful when we decided to stay an extra night. Would definitely stay again. Clean, lots of room (had 4 people).
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 12 mai 2024
Thank you for your survey!

8/10 Bien

Jami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for the money, except for parking. If you are unable to snag a spot in the parking lot, you are to park in a parking garage. Drove through the first floor, second floor had no cars, no signs, lots of caution tape. Turned around and went to the front desk and was told that we should have kept going to the 3rd and up. There should have been a sign. It didn’t even look safe. Ended up parking out on the street. Other than that, water pressure was terrible and the Java place with the signs that say 24 hour, was closed when I tried to get a late night snack. I would still go back again. It’s a great value for the money!
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 12 mai 2024
Thank you for your survey!

10/10 Excellent

Angie

Voyage en famille
Les points forts : Équipements
Absolutely spectacular Hotel! Clean. Friendly. All the extra in hotel… shops, cafe, coffee, food , pools, everything needed. Loved it! Relaxing and spect views in room! Loved the smell of soaps and shampoos. Loved the comfort of room!!!! Beautiful views!!! My daughter & I had a wonderful stay!! I would love deals to stay again in Summer!
Séjour de 1 nuit en mai 2024
Réponse de Kyle le 12 mai 2024
Thank you for your survey!

10/10 Excellent

Michele

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view of the ocean, room was awesome! Would definitely stay here again!!
Séjour de 1 nuit en avril 2024
Réponse de Bert le 10 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon!

10/10 Excellent

Amy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely impressed with the hotel and staff. Would definitely stay again.
Séjour de 1 nuit en mai 2024
Réponse de Bert le 10 mai 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. Thank you so much for taking the time to leave a review! We hope that you will visit us again soon.

10/10 Excellent

Barb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First-timer there
Séjour de 2 nuits en mai 2024
Réponse de Bert le 10 mai 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
---
Séjour de 5 nuits en avril 2024
Réponse de Bert le 9 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Bert le 8 mai 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Leah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ive always loved the grand hotel, its one of my favorites. You dont get nice staff everywhere you go. The grand hotel staff never disappoint, always kind and thoughtful!
Séjour de 2 nuits en mai 2024
Réponse de Bert le 6 mai 2024
We are delighted that you enjoyed your stay with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

10/10 Excellent

Kay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay for our late birthday and early mothers day get away! The on site bike rental was a plus!
Séjour de 1 nuit en mai 2024
Réponse de Bert le 7 mai 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Bert le 6 mai 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Bien

Rajdeep

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Old but well maintained property. The rates are a bit higher compared to newer hotels but ocean views make up for it. The carpets may need attention.
Séjour de 2 nuits en mai 2024
Réponse de Bert le 6 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We will address your concerns with our housekeeping staff. We hope that you will visit us again soon.

10/10 Excellent

Miguel

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price this hotel is worth it!
Séjour de 2 nuits en avril 2024
Réponse de Kyle le 3 mai 2024
Thank you for your survey!

10/10 Excellent

Devyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GREAT
Séjour de 1 nuit en avril 2024
Réponse de Bert le 2 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very clean and quiet
Séjour de 2 nuits en avril 2024
Réponse de Bert le 2 mai 2024
We're delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place to stay the staff were friendly and very helpful The convenience of on site restaurants is a plus. Plenty of restaurant choices within walking distance. Board walk shops and beach just steps away! We will be returning!
Séjour de 3 nuits en avril 2024
Réponse de Bert le 2 mai 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Bien

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 5 nuits en mars 2024
Réponse de Kyle le 3 mai 2024
Thank you for your survey!

8/10 Bien

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay but it can be very loud between rooms and the smell of weed ruins sitting on the balcony
Séjour de 2 nuits en avril 2024
Réponse de Kyle le 1 mai 2024
Thank you for your survey!

10/10 Excellent

Genien

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I enjoyed our stay at this hotel. The ocean view was beautiful. The indoor pool was fun in the same vicinity they have giant chess, giant connect 4, basketball and other games and vending machines. They have an ice cream store on one end and a pizza shop and arcade on the other end. Also a bar and grill restaurant and a 24 hour shop that sells coffee, baked goods, sandwiches, etc. The staff was friendly and personable and the hotel was clean. I would definitely go back.
Séjour de 4 nuits en avril 2024
Réponse de Kyle le 30 avr. 2024
Thank you for your survey!

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big. Clean. Nice.
Séjour de 1 nuit en avril 2024
Réponse de Kyle le 30 avr. 2024
Thank you for your survey!