Avis
8,0
Très bien
8,0/10
Propreté
8,4/10
Personnel et service
7,8/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en couple
19 sept. 2022
Les points faibles : Propreté et équipements
Séjour de 5 nuits en septembre 2022
Réponse de Hotel Management le 19 sept. 2022
Julie, thank you for leaving a review of your stay at the Bonita Beach Hotel. We deeply regret to hear you did not enjoy your time with us. Explanations regarding the reason for this score would have been greatly appreciated so that we could see where we failed. We hope that you enjoyed the rest of your time in Ocean City.
2/10 Horrible
Charles, Montréal
16 sept. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en septembre 2022
10/10 Excellent
CLEMENCE
16 juil. 2022
CLEMENCE
Séjour de 5 nuits en juillet 2022
Réponse de Hotel Management le 18 juil. 2022
Clemence, thank you for staying at the Bonita Beach Hotel! We're very happy to hear you enjoyed your time with us and we hope to see you again!
10/10 Excellent
ROBERT
16 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ROBERT
Séjour de 4 nuits en juillet 2022
Réponse de Hotel Management le 18 juil. 2022
Robert, thank you for staying at the Bonita Beach Hotel! We're very happy to hear you enjoyed your time with us and we hope to see you again!
10/10 Excellent
Peter
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Hello Peter, thank you for taking the time to leave a review of your recent stay with us. We’re glad to hear that you enjoyed the ocean view, the full-size fridge and freezer. Our team always strives to provide great service and value for money. We look forward to welcoming you back for another pleasant stay.
8/10 Bien
Kevin
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Hello Kevin, thank you for taking the time to leave a review of your recent stay with us. We’re pleased to hear that you enjoyed the quiet atmosphere and overall good service during your stay. However, we apologize our staff did not meet your full expectations. We will address this to ensure a consistently positive experience for all our guests. Thank you for your honest feedback and we hope to have you again in the near future!
10/10 Excellent
MARTIN
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARTIN
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Hello Martin, thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear you enjoyed our friendly staff and clean rooms. Your feedback is appreciated and we look forward to having you again soon!
10/10 Excellent
Donnell
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donnell
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Hello Donnell, we are so glad you enjoyed your stay and all your needs were met. Thank you for your feedback and we hope to have you again soon!
10/10 Excellent
Peter
25 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 28 mai 2024
Hello Peter, thank you for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you enjoyed the spacious rooms and the full kitchen amenities. It's wonderful to know that our friendly staff made your stay even better. We look forward to welcoming you back and providing another great experience.
6/10 Satisfaisant
Xavier
Voyage en famille
20 mai 2024
Les points forts : Personnel et service
Xavier
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 21 mai 2024
Hello Xavier, thank you for taking the time to leave a review of your recent stay with us. We are sorry to hear about the issues you encountered with the TV channels during your stay. We appreciate your feedback regarding our channel selection and we will look into adding more options for children of all ages. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a more enjoyable experience in the future.
10/10 Excellent
Fred
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements
Fred
Séjour de 4 nuits en mai 2024
Réponse de Hotel Management le 20 mai 2024
Hello Fred, thank you for taking the time to leave a review of your recent stay with us. We are pleased to hear that you found our property in good condition and enjoyed the close proximity to the beach. We look forward to welcoming you back soon!
8/10 Bien
Brittany
Voyage en famille avec de jeunes enfants
19 mai 2024
Brittany
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Hello Brittany, thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that you enjoyed our hotel's location, spacious and clean room, and friendly staff. It's also wonderful to know that your kids enjoyed the indoor pool. We sincerely apologize for the inconvenience caused by the malfunctioning TV channels and the disturbance from neighboring guests. We strive to enforce our no-smoking policy strictly to ensure a comfortable stay for all our guests, and we regret that it did not prevent the issues you experienced. Your comments will help us address these problems and improve our services. We hope to have you again in the near future for an even better experience. Safe travels!
8/10 Bien
Abigail
Voyage en groupe, Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abigail
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 20 mai 2024
Hello Abigail, thank you for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're glad we could provide a pleasant experience for you. We look forward to welcoming you back for another enjoyable stay in the future.
8/10 Bien
Brooke
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brooke
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 20 mai 2024
Hello Brooke, thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that your stay was overall positive. We understand that the room layout didn't meet your expectations, and we appreciate your input as it helps us improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.
8/10 Bien
Ayoade
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayoade
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 14 mai 2024
Hello Ayoade, thank you for your review of your recent stay with us. We are glad you enjoyed your time at Bonita Beach Hotel and that our staff provided excellent service. Your feedback is appreciated and we look forward to having you again soon. Safe travels!
10/10 Excellent
Sabrina
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sabrina
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 14 mai 2024
Hello Sabrina, thank you for your review of your recent stay with us. We are so glad you enjoyed your stay and that our staff provided a smooth check-in process. We are also delighted to hear that our location served you well. Your feedback is appreciated and we look forward to having you again in the near future. Safe travels!
10/10 Excellent
Kenny
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenny
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 14 mai 2024
Hello Kenny, thank you for your review of your recent stay with us. We are so glad that we exceeded your expectations and that you found true comfort during your stay. Your feedback is appreciated and we look forward to having you again in the near future!
8/10 Bien
cindy t
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cindy t
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 9 mai 2024
Hello Cindy, thank you for your feedback on your recent stay with us. We are very glad you had an overall positive experience at Bonita Beach Hotel. We pride ourselves on providing our guests with a comfortable and memorable stay. Once again, thank you for your feedback and we hope to have you again soon!
8/10 Bien
Sean
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sean
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 8 mai 2024
Hello Sean, thank you for your review of your recent stay at Bonita Beach Hotel. We are very glad you enjoyed your stay and that our location and amenities served you well. Your feedback is crucial as we strive to provide our guests with a comfortable and memorable experience. Once again, thank you for your feedback and we hope to have you again soon.
10/10 Excellent
Sermin
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sermin
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 8 mai 2024
Hello Sermin, thank you for your review of your recent stay with us. We are so glad you enjoyed your time at Bonita Beach Hotel and that we provided a five out of five experience. Your feedback is appreciated and we hope to have you again soon. Safe travels!
6/10 Satisfaisant
Chandra
2 mai 2024
Chandra
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 6 mai 2024
Hello Chandra, thank you for your review of your recent stay at Bonita Beach Hotel. We are disappointed to see that we fell short of providing a five out of five experience for you. We hope to have you again in the near future for a much-improved stay.
10/10 Excellent
HEATHER
27 avr. 2024
HEATHER
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 29 avr. 2024
Hello Heather, we are so glad you had an excellent stay! We strive to provide our guests with a comfortable and memorable experience. We hope to have you again soon. Safe travels!
10/10 Excellent
Michelle
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 15 avr. 2024
Hello Michelle, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here along with our many amenities. Your feedback is appreciated and we look forward to having you again in the near future.
8/10 Bien
Keyona
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keyona
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 2 avr. 2024
Hello Keyona, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your stay and that our staff provided excellent service. Our maintenance team will look into your concerns regarding the TV's not working in your room. Your feedback is appreciated and we hope to have you again soon!
8/10 Bien
Bethany
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bethany
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 26 mars 2024
Hello Bethany, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all of your needs were met. Your feedback is appreciated and we hope to have you again soon!
8/10 Bien
Mark
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 18 mars 2024
Hello Mark, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon!
10/10 Excellent
Cherie
18 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Cherie
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 18 mars 2024
Hello Cherie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!
6/10 Satisfaisant
Alicen
17 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Alicen
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 19 mars 2024
Hello Alicen, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again in the near future for a much-improved experience. Safe travels!
8/10 Bien
Kathryn
8 déc. 2023
Les points forts : Propreté et personnel et service
Kathryn
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Management le 8 déc. 2023
Hello Kathryn, thank you for your review and kind words. We can't wait to have you again in the near future. Safe travels!
10/10 Excellent
Celia
Voyage en couple
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Celia
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 23 oct. 2023
Hello Celia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!
8/10 Bien
Elaine
Voyage en couple
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elaine
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 23 oct. 2023
Hello Elaine, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!
8/10 Bien
David, Greensburg
20 oct. 2023
Les points forts : Propreté et personnel et service
David
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 23 oct. 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. We hope to have you again soon. Safe travels!
8/10 Bien
David
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Management le 18 oct. 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback and we hope to have you again soon. Safe travels!
10/10 Excellent
Randolph
Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randolph
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 16 oct. 2023
Hello Randolph, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service all around. Your kind words are appreciated and we hope to have you again soon. Safe travels!
8/10 Bien
Colleen
15 oct. 2023
Colleen
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 6 nov. 2023
Hello Colleen, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon!
6/10 Satisfaisant
anthony
13 oct. 2023
Les points forts : Propreté et personnel et service
anthony
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Management le 16 oct. 2023
Hello Anthony, thank you for taking the time to leave a review on your recent stay with us. Your comments regarding updates have been duly noted as we strive to enhance our guest experience. Thank you for your feedback and we hope to have you again soon!
4/10 Médiocre
cheyenne
Voyage en famille
13 oct. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
My stay.
cheyenne
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 16 oct. 2023
Hello Cheyenne, thank you for taking the time to leave a review on your recent stay with us. We apologize for not meeting your full expectations during your time here. Our maintenance and housekeeping teams are taking your feedback seriously, and they are investigating the source of these problems to ensure they are promptly resolved. We hope to have you again in the future for a more well-rounded stay.
8/10 Bien
Cynthia
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cynthia
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 12 oct. 2023
Hello Cynthia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all of your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!
8/10 Bien
Voyageur vérifié
11 oct. 2023
Les points forts : Propreté et personnel et service
Hotel TLC-Rude Lady
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Management le 12 oct. 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. Your continued support throughout the years is greatly appreciated as we value your business. We apologize for any miscommunication or confusion regarding your reservation. We will coordinate with our staff to ensure quality service is provided and that all questions asked by our staff are handled promptly. In addition, we apologize for any inconvenience regarding the keys not working properly. We will address this with our maintenance team to make sure this does not occur in the future. We aim to provide a comfortable and hassle-free experience for all our guests, and it's disappointing that we fell short during your stay. Your feedback will assist us in making the necessary improvements, and we hope to have the opportunity to provide you with a better experience on your next visit.
8/10 Bien
Kathy
Voyage en couple
11 oct. 2023
Les points forts : Personnel et service
Kathy
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Management le 11 oct. 2023
Hello Kathy, thank you for taking the time to leave a review on your recent stay with us. Our team strives to create a positive and welcoming environment for all our guests, and it's wonderful to know that they were able to assist you during your stay. We apologize for any maintenance issues you encountered in your room. Rest assured, your comments will be shared with our maintenance team to address and resolve any concerns promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
8/10 Bien
Donovan
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donovan
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 10 oct. 2023
Hello Donovan, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback is appreciated and we hope to have you again soon. Safe travels!
10/10 Excellent
Donna
Voyage en couple
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 10 oct. 2023
Hello Donna, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon. Safe travels!
2/10 Horrible
jessica
4 oct. 2023
jessica
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 6 oct. 2023
Hello Jessica, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.
10/10 Excellent
Henry
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Henry
Séjour de 2 nuits en août 2023
Réponse de Hotel Management le 6 oct. 2023
Hello Henry, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!
6/10 Satisfaisant
Karen
4 oct. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Karen
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Management le 5 oct. 2023
Hello Karen, thank you for taking the time to leave a review on your recent stay with us. We're delighted to hear that you found our location excellent and convenient for your plans. However, we want to extend our apologies for the issues you encountered with the pillows, linens, towels, and the A/C unit. We take your comments seriously and will review the quality of our bedding and towels to ensure a more comfortable stay for our guests. Additionally, we will address the A/C unit to ensure it operates more quietly and efficiently. Your feedback is greatly appreciated and we hope to have you again in the near future for an even better experience.
8/10 Bien
Melisa
Voyage en famille avec de jeunes enfants
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melisa
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Management le 4 oct. 2023
Hello Melisa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon. Safe travels!
6/10 Satisfaisant
Holly
3 oct. 2023
Was okay
Holly
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 4 oct. 2023
Hello Holly, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback regarding updates to the hotel. Your feedback will be taken into consideration as we actively look to find ways to enhance our guest experience. We hope to have you again soon for an even better stay. Safe travels!
10/10 Excellent
Douglas
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I'll come back!
Douglas
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Management le 4 oct. 2023
Hello Douglas, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had a memorable experience with us and that our amenities served you well. Thank you for your kind words and we can't wait to have you again in the near future. Safe travels!
8/10 Bien
Vanessa
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanessa
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management le 3 oct. 2023
Hello Vanessa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience with us and that our location and rooms provided both peacefulness and comfort. We hope to have you again in the future for an even better experience and so you can also enjoy our many amenities. Safe travels!
6/10 Satisfaisant
Shandi
Voyage en couple
3 oct. 2023
Shandi
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Management le 3 oct. 2023
Hello Shandi, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback as we always work to enhance our guest experience. We will take your feedback into consideration in the near future. We hope to have you again in the future for an even better stay. Safe travels!