Avis sur Hyatt Place Emeryville/San Francisco Bay Area
Hyatt Place Emeryville/San Francisco Bay Area
5700 Bay Street, Emeryville, CA
Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
12 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Jan S. le 15 août 2023
Thank you for staying at Hyatt Place Emeryville. We are happy to see that you enjoyed your stay with us.Looking forward to seeing you next time.
8/10 Bien
nicolas
8 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
nicolas
Séjour de 1 nuit en août 2023
Réponse de Jan S. le 11 août 2023
Thank you for staying at Hyatt Place Emeryville. We are happy to see that you enjoyed your stay with us.
10/10 Excellent
Nancy
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nancy
Séjour de 4 nuits en juillet 2023
Réponse de Jan S. le 11 août 2023
Thank you for staying at Hyatt Place Emeryville. We are happy to see that you enjoyed your stay with us.
6/10 Satisfaisant
MICHEL
27 avr. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Décevant même si la localisation est bonne
MICHEL
Séjour de 3 nuits en avril 2023
Réponse de Jenna Hunter le 28 avr. 2023
Thank you for your response. I am so sorry for your experience. We will utilize your feedback to enhance our service. We hope you give us another opportunity to serve you on your next visit to Emeryville.
10/10 Excellent
Noemi
Voyage en famille
25 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Noemi
Séjour de 3 nuits en mai 2024
2/10 Horrible
Diane
23 mai 2024
Diane
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Diane, it is disheartening to learn that your recent experience did not meet your expectations. We strive to provide excellent service and a pleasant environment for all our guests. Your feedback is invaluable, and we will be looking into the concerns you raised. Thank you for sharing your thoughts.
10/10 Excellent
MIYANG
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIYANG
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 24 mai 2024
Miyang, thank you for your feedback! The team at Hyatt Place Emeryville San Francisco Bay Area is delighted that you enjoyed the breakfast. We're looking forward to welcoming you back soon!
10/10 Excellent
Katherine
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherine
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Katherine, thank you for your feedback and for choosing Hyatt Place Emeryville San Francisco Bay Area. It’s wonderful to hear that you found our team members welcoming and the hotel clean. We appreciate your input regarding parking accessibility and look forward to making your next stay even better. We're looking forward to welcoming you back.
6/10 Satisfaisant
Vivek, Brea
Voyage en famille
18 mai 2024
Les points faibles : Personnel et service
Vivek
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 19 mai 2024
Hello Vivek,Thank you for sharing your experience. The feedback has been noted, and future service improvements are a priority. The team strives to provide clear communication and courteous service and regrets any inconvenience faced.Safe travels in the future.
6/10 Satisfaisant
SHINOBU
Voyage en groupe
16 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
SHINOBU
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 18 mai 2024
SHINOBU 様、ご体験を共有していただきありがとうございます。当ホテルのスタッフはお客様のフィードバックを大切にし、常に改善に努めております。お客様のコメントは、今後のご滞在をより快適にするために考慮させていただきます。
10/10 Excellent
Jae
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jae
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 18 mai 2024
Jae, thank you for your excellent rating. The team at Hyatt Place Emeryville San Francisco Bay Area is thrilled to hear about your positive experience. We're looking forward to welcoming you back soon!
10/10 Excellent
Macy
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Macy
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 18 mai 2024
Macy, thank you for your perfect rating! The team at Hyatt Place Emeryville San Francisco Bay Area is thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon!
8/10 Bien
Joel
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joel
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 12 mai 2024
Joel, it's delightful to hear you enjoyed the breakfast at Hyatt Place Emeryville San Francisco Bay Area. Our culinary team takes pride in providing a delicious start to the day. We appreciate your feedback and hope to serve you again in the future.
4/10 Médiocre
Rossana
6 mai 2024
Rossana
Séjour de 1 nuit en mai 2024
10/10 Excellent
Karen A
Voyage en famille avec de jeunes enfants
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen A
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 3 mai 2024
Karen, thank you for choosing the Hyatt Place Emeryville San Francisco Bay Area for your stay. It's wonderful to hear that you found our rooms to comfort your preference in terms of cleanliness and space. We're also delighted that you enjoyed the breakfast we offer. We value your feedback and hope to see you again soon.
4/10 Médiocre
Dori
29 avr. 2024
Dori
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 mai 2024
Thanks for the feedback, Dori.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
8/10 Bien
Kawther
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kawther
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Kawther, we're thrilled to hear your general remarks about Hyatt Place Emeryville San Francisco Bay Area were positive. We're constantly striving to make every stay even better, so your feedback is invaluable. We hope to see you back soon for an even better experience.
10/10 Excellent
Silvia
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Silvia
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Silvia, it's great to know that you had a wonderful stay at Hyatt Place Emeryville San Francisco Bay Area. We strive to provide an exceptional experience for our guests. Please consider visiting us again on your next trip to the Bay Area. Safe travels!
10/10 Excellent
Nicole
26 avr. 2024
Les points forts : Propreté
Nicole
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 28 avr. 2024
Thank you for the 5 out of 5 rating, Nicole!We're thrilled to see how much you enjoyed staying at Hyatt Place Emeryville San Francisco Bay Area. We look forward to hosting you again in the near future! Thank you again for sharing.
10/10 Excellent
Arthur
26 avr. 2024
Arthur
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 mai 2024
Arthur, thank you for the fantastic rating! The team at Hyatt Place Emeryville San Francisco Bay Area is delighted you enjoyed your stay. We hope to have the pleasure of welcoming you back soon!
10/10 Excellent
Jesus
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Jesus, it's heartwarming to know you had a satisfying stay at Hyatt Place Emeryville San Francisco Bay Area. We're thrilled you appreciated the cleanliness and unique character of our establishment. Looking forward to welcoming you back in the future.
10/10 Excellent
Marybel
Voyage en famille avec de jeunes enfants
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marybel
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 24 avr. 2024
Marybel, thank you for sharing your feedback. We're thrilled the location of Hyatt Place Emeryville San Francisco Bay Area worked so well for you. It seems like you appreciated the easy access to local establishments. Your satisfaction is our highest priority and we hope to see you back soon for another enjoyable stay.
10/10 Excellent
Anthony
23 avr. 2024
Anthony
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 mai 2024
Anthony, it's wonderful to hear that you had a stellar experience at Hyatt Place Emeryville San Francisco Bay Area. We take great pride in providing memorable stays for our guests. We hope to have the pleasure of welcoming you back in the near future. Safe travels!
8/10 Bien
Mary Ann
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary Ann
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 24 avr. 2024
Mary Ann, we're thrilled to hear that you found the location of Hyatt Place Emeryville San Francisco Bay Area convenient for your travels. We aim to provide an optimal location for our guests to access various attractions. Thank you for choosing our hotel, and we look forward to welcoming you back for future visits.
10/10 Excellent
Angelina
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angelina
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Angelina, it's fantastic to hear about your pleasant stay at Hyatt Place Emeryville San Francisco Bay Area. How convenient that our location near a shopping plaza aligned with your needs! We're thrilled that you enjoyed our complimentary breakfast. We always strive to make your stay as enjoyable as possible. Your kind words are much appreciated and we look forward to welcoming you back soon.
10/10 Excellent
Diana
21 avr. 2024
Diana
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 12 mai 2024
Diana, thank you for leaving a perfect score for the Hyatt Place Emeryville San Francisco Bay Area. Our team is thrilled to hear about your incredible experience. We look forward to welcoming you back on your next visit.
8/10 Bien
James
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Thank you for the great rating, James!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Emeryville San Francisco Bay Area. We'd like to share an even better experience with you soon.
10/10 Excellent
Ghalab
17 avr. 2024
Ghalab
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 mai 2024
Ghalab, thank you for choosing the Hyatt Place Emeryville San Francisco Bay Area. We truly appreciate your high rating. We're pleased to know you enjoyed your stay and hope to see you again in the future.
8/10 Bien
Hope
16 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hope
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Hope, it's great to hear that you enjoyed the breakfast at Hyatt Place Emeryville San Francisco Bay Area! We appreciate your feedback and hope to see you again soon.
10/10 Excellent
Andrea
Voyage en famille avec de jeunes enfants
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrea
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Andrea, thank you for sharing your experience at Hyatt Place Emeryville San Francisco Bay Area. We're delighted to hear you found our hotel exceptionally tidy and attractive. Regarding your feedback about the parking and room facilities, we appreciate your preferences and assure you your thoughts are valuable in our commitment to continual improvement. We hope to see you again on your next visit.
10/10 Excellent
Carole
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Carole, your feedback is appreciated. It's delightful to hear that your stay at the Hyatt Place Emeryville San Francisco Bay Area was overall pleasant. Regarding the restaurant's operation hours, they are indeed tailored to optimally serve our guests during peak times. We look forward to hosting you again and offering you a seamless and enjoyable stay.
10/10 Excellent
Susana
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susana
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Susana, it's great to see such a high rating for Hyatt Place Emeryville San Francisco Bay Area. Clearly, your stay with us made a positive impression. We appreciate it and hope to have the pleasure of welcoming you back in the future.
10/10 Excellent
Anissa
12 avr. 2024
Anissa
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
Anissa, it's wonderful to hear that your stay at Hyatt Place Emeryville San Francisco Bay Area was enjoyable. Your high rating is greatly appreciated and it encourages our team members to continue providing the top-notch hospitality that our patrons expect. We look forward to your return in the future.
2/10 Horrible
Susan
11 avr. 2024
Susan
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 14 avr. 2024
We appreciate you taking the time to share your feedback, Susan.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
10/10 Excellent
Mary Jeje Cristel, Olympia
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary Jeje Cristel
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 9 avr. 2024
Mary, thank you for sharing your experience at Hyatt Place Emeryville San Francisco Bay Area. We are glad that you appreciated the cleanliness of our establishment and convenience of the nearby amenities. We prioritize our guests' comfort and take pride in our attentive services. We look forward to welcoming you back for another enjoyable stay.
10/10 Excellent
IBUKI
5 avr. 2024
IBUKI
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 26 avr. 2024
Ibuki, it's fantastic to see a perfect rating from you! We at Hyatt Place Emeryville San Francisco Bay Area are pleased that you had such an exceptional experience. Do visit again the next time your travels bring you to our area.
8/10 Bien
Chanarat
4 avr. 2024
Chanarat
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
Chanarat, thank you for your positive rating of Hyatt Place Emeryville San Francisco Bay Area. We hope to serve you again in the future and strive to offer an even better experience on your next visit.
10/10 Excellent
Paul
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Paul, it's great to hear you enjoyed Hyatt Place Emeryville San Francisco Bay Area's strategic location, fulfilling breakfast, and ample parking facilities. We always aim to provide the necessary amenities to kickstart our guests' day on a positive note and we're glad we delivered. We look forward to welcoming you back for another pleasant stay.
10/10 Excellent
Hector
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hector
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Héctor, es un placer saber que tuvo una experiencia fantástica en Hyatt Place Emeryville San Francisco Bay Area, particularmente con la excelente asistencia de Laura. Nos alegra que haya podido hacer que su estancia sea más placentera. ¡Esperamos recibirlo nuevamente pronto!
8/10 Bien
Allison
30 mars 2024
Les points forts : Propreté et personnel et service
Allison
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Allison, it's refreshing to see that you enjoyed your stay at the Hyatt Place Emeryville San Francisco Bay Area. We value your feedback and look forward to your return in the near future.
10/10 Excellent
Tunde
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tunde
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 30 mars 2024
Tunde, it's wonderful to hear that Hyatt Place Emeryville San Francisco Bay Area continues to be your favourite place in Emeryville. Thank you for acknowledging our great views, pristine environment, and delightful breakfast. We truly value your frequent visits and look forward to welcoming you back many more times in the future!
10/10 Excellent
Min
Voyage en famille
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Min
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 20 mars 2024
Min, we're delighted to hear such positive remarks about Hyatt Place Emeryville San Francisco Bay Area. It's fantastic to know we're considered the top choice for your stay. We are already looking forward to welcoming you back for another exceptional experience. Thank you for sharing your experience!
10/10 Excellent
Melissa
Voyage en famille avec de jeunes enfants
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 20 mars 2024
Melissa, thank you for sharing your positive experience at Hyatt Place Emeryville San Francisco Bay Area. We're thrilled to hear that the strategic location, delicious breakfast, and excellent service from our team members met your family's needs and expectations. We look forward to welcoming you back on your next visit!
10/10 Excellent
Juan
13 mars 2024
Juan
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 2 avr. 2024
Juan, thank you for your rating of Hyatt Place Emeryville San Francisco Bay Area. It’s great to hear that your stay with us was satisfying. Your feedback is greatly appreciated and we can't wait to have you back in the future.
10/10 Excellent
Judy
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Judy
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 8 mars 2024
Judy, it seems like the hotel's architectural style and proximity to the local transportation didn't quite meet your expectations. Providing a comfortable and serene environment to our guests is our prime goal. Your input is appreciated and will be taken into due consideration for future improvements.
10/10 Excellent
Elizabeth
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 5 mars 2024
Elizabeth, we appreciate your positive remarks regarding cleanliness, safety and quietness at Hyatt Place Emeryville San Francisco Bay Area. We're pleased to know you enjoyed our breakfast variety as well. Your feedback about parking and restaurant availability has been duly noted and we're glad you found the additional parking provisions convenient. Thank you for choosing to stay with us and we hope to serve you again in the future.
10/10 Excellent
DIANA CATALINA
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DIANA CATALINA
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 25 févr. 2024
Thank you for the perfect rating, Diana!We are very pleased to hear that you had a wonderful stay at Hyatt Place Emeryville San Francisco Bay Area. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
10/10 Excellent
Ernesto
20 févr. 2024
Ernesto
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 20 mars 2024
Ernesto, thank you for choosing to stay at Hyatt Place Emeryville San Francisco Bay Area. It's terrific to see you've had such a positive experience. We're incredibly grateful for your high rating and we look forward to serving you again in the near future.
10/10 Excellent
Aileen
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aileen
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 22 févr. 2024
Aileen, it's truly heartening to know you had such an exceptional experience at Hyatt Place Emeryville San Francisco Bay Area. We are ever ready to welcome you back for another top-rate stay. Thank you for choosing us and sharing your rating.
4/10 Médiocre
Xuan
Voyage en famille, Voyage d’affaires
20 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Xuan
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Xuan, it's unfortunate to hear that your recent experience didn't meet the standard you were expecting. We appreciate your feedback regarding the size of the rooms and the condition of the property. Your thoughts are valuable in helping us identify areas that need attention. While we cannot alter the size of our rooms, we are continuously working on ways to enhance the overall guest experience. We hope you'll consider giving us another opportunity to serve you better in the future.