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Avis sur Graduate Berkeley

4 out of 5
Graduate Berkeley
2600 Durant Ave, Berkeley, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 462 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 316 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1004." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Frederic

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Antonio le 16 janv. 2023
Thank you Frederic for your review. We hope to see you again soon!

8/10 Bien

Annick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel dans le quartier étudiant de Berkeley
L'hôtel est très proche de l'entrée de l'université de Berkeley, ce qui donne un air étudiant et contestataire aux environs. C'est l'ancien hôtel Durant, rénové mais avec quelques aspects un peu vieillots. L'accueil a été chaleureux. Le journal New York Times est à disposition, ainsi que de l'eau fraîche. Le restaurant, Henry's, est commode, bien que la carte soit un peu limitée. Des bus passent dans la rue, et l'entrée du Bart est à faible distance à pied.
Séjour de 5 nuits en mars 2019
Réponse de John Mc. le 19 avr. 2019
Je vous remercie pour nous avoir dit vos pensées de notre hôtel. Bonne journée!

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant staff
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

x

Voyage en couple
Les points forts : Propreté et personnel et service
Very close to campus, but too noise on Friday night
Séjour de 2 nuits en mai 2024

8/10 Bien

Ione

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It is a vintage hotel near UC Berkeley. area has small coffee shops, geared towards the students in the area.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Pascale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff, nice restaurant, and very comfortable room.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Heidi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly team. A fun place to stay!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Suzann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable
Séjour de 1 nuit en mai 2024

10/10 Excellent

Hai Siong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Eric C. le 8 mai 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Jill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Eric C. le 8 mai 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This our favorite place to stay while we are Berkeley.
Séjour de 2 nuits en mai 2024
Réponse de Eric C. le 8 mai 2024
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

8/10 Bien

Lauren, Albuquerque

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for an overnight for the basic necessities!
Séjour de 1 nuit en avril 2024
Réponse de Eric C. le 8 mai 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

8/10 Bien

Alexis, Sarasota

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historic, boutique hotel with fun 1970s-theme decor. Great staff.
Séjour de 2 nuits en avril 2024
Réponse de Eric C. le 8 mai 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Shelley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am a designer from the same mold as whom ever designs the Graduate hotels. I just love seeing all the creativity. I’ve now stayed at the Eugene, OR, Seattle, WA and the Berkeley sites. Love, love them!!!
Séjour de 1 nuit en avril 2024
Réponse de Eric le 1 mai 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley and enjoyed our design. We hope to have you back again soon!

10/10 Excellent

Alexis, Sarasota

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Boutique, historic bldg with updated bath and comfy beds. Wonderful staff.
Séjour de 1 nuit en avril 2024
Réponse de Eric le 29 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. I'm so glad the team took wonderful care of you. We hope to have you back again soon!

6/10 Satisfaisant

Adans, Diamond Bar

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Shower water pressure was terrible.
Séjour de 2 nuits en avril 2024
Réponse de Eric le 29 avr. 2024
Thank you so much for the review. Your feedback will be relayed to our Engineering department in regard to the shower.

10/10 Excellent

Elsie, Temecula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very helpful and friendly
Séjour de 2 nuits en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

6/10 Satisfaisant

Robert, Novato

Les points forts : Propreté
Les points faibles : Équipements
The bar and restaurant closed @ 10pm. There is extremely limited parking available for hotel guests.
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you for your kind words and review, your feedback will be relayed to our Executive team. I hope we can welcome you back again soon!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the location. Wish parking was available.
Séjour de 4 nuits en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Lesley, Sparks

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice, comfortable hotel. Great vibe with lots of seating in the lobby to hang out. Every staff member we encountered was really nice. Very walkable and the perfect choice for getting to a show at the Greek Theater. Lots of places to eat nearby too. The only concern could be parking, but we scored a spot in front of the hotel, which was super convenient. I would definitely stay at The Graduate again!!
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you for your review, I'm thrilled you enjoyed your stay and felt safe and comfortable during your visit. I hope we can welcome you back again soon.

10/10 Excellent

Elsie, Temecula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very helpful, friendly and professional.
Séjour de 3 nuits en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Deanna, Garner

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly & helpful front desk attendant.
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Elsie, Temecula

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are all friendly and professional.
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Elsie, Temecula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 Excellent

Kartik

Séjour de 1 nuit en avril 2024
Réponse de Eric C le 8 mai 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

4/10 Médiocre

Laura

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Eric le 1 mai 2024
We sincerely apologize that your recent visit did not exceed your expectation. We are committed in providing an amazing service here at Graduate Berkeley and rest assured that we will work towards improvements on these areas. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 Excellent

Lewis, Long Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reception cheerfully accommodated a special request Maintenance promptly repaired a shower head Housekeeping was eager to please I appreciated the intent to provide exceptional service
Séjour de 3 nuits en avril 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

mark, San Diego

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing little hotel. Cannot wait to go back. The location right next to UC Berkeley made it the ideal location to complete a tour of the campus. The neighborhood is very safe and walkable. Finally, the rooms are wonderfully set up and very comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is next to the Cal Berkeley campus, which made it easy to visit my son, who attends school there.
Séjour de 2 nuits en mars 2024
Réponse de Eric le 28 avr. 2024
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I hope we can have you back with us again soon.

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 Excellent

Miyata

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good!
Séjour de 3 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

2/10 Horrible

John

Voyage d’affaires
I came and stayed for several days. They charged for expensive parking. I came in an Uber. They asked if I had a car. I said no. I only discovered on my credit card statement. I am sure this is very common.
Séjour de 4 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
We sincerely apologize that your recent visit was affected by this clerical error. I'm so glad the Front desk team were able to get this resolved. I hope we can welcome you back again soon.

2/10 Horrible

John

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scammed. Be careful. They automatically charge for parking. This happed on both reservations -- first one and then I extended one day. It happened two times. It is intentional.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia B le 29 mars 2024
We sincerely apologize that your recent visit was affected by this clerical error. I'm so glad the Front desk team were able to get this resolved. I hope we can welcome you back again soon.

8/10 Bien

Reilly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed @ The Graduate (formerly Hotel Durant) a number of times in the past, and still like it. Two things: the bathtub was quite slippery and needs new traction strips. Also, I was not able to get the room to heat up at night, but in the morning there was no problem. Both of these observations were shared with staff at checkout.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia B le 29 mars 2024
We appreciate your review. Your feedback will be relayed to our engineering department. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 Excellent

Laura

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at The Graduate hotel and it was outstanding. Friendly staff, comfortable and clean room, great food, and ideal location. Loved the spa and pool too. Highly recommend for a top-notch experience!
Séjour de 2 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

8/10 Bien

Clare

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our view was nice. Could hear talking too easily from other room which was not ideal. Bathroom water pressure was lacking. The location is perfect.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia B le 29 mars 2024
We appreciate your review. Your feedback will be relayed to our engineering department to with regards to the room. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be.

10/10 Excellent

marilys

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice lobby, good place to work or study, a good vibe, nice room decorative artifacts, corridors a little outdated and no ventilation apart from AC, but conveniently located near UC Berkeley campus and friendly atmothphere.
Séjour de 5 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
We appreciate your review. Thank you for noticing our decor and atmosphere. I will be forwarding this to our engineering department, to check out what can be done with regards to the corridors. I hope we can have you back with us again soon.

10/10 Excellent

Veronica, Costa Mesa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for parents of students living in the south side, particularly those in Unit 1
Séjour de 2 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I hope we can have you back with us again soon.

6/10 Satisfaisant

Viola

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hot/cold water system is really old and doesn’t get controlled very well, be sure not to get burned during shower
Séjour de 2 nuits en mars 2024
Réponse de Cynthia B le 29 mars 2024
We appreciate your review. Your feedback will be relayed to our engineering department to with regards to the room. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be.

6/10 Satisfaisant

Lucy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
The front desk staff was friendly. However, there was an unpleasant smell in the hallway/rooms and I noticed some blood stains on the shower towels as well as bed sheets. Before I got into bed, I found a small worm crawling on top of my sheets.
Séjour de 1 nuit en mars 2024
Réponse de Cynthia B le 29 mars 2024
I have forwarded this review to my housekeeping manager, being that this comment is not one we hear often. We definitely don't want you to have this impression of the property. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be. Please reach out for your next visit, I would be happy to assist!

10/10 Excellent

Marion

Séjour de 1 nuit en mars 2024
Réponse de Eric le 28 avr. 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

6/10 Satisfaisant

Lori

Voyage en famille
Les points forts : Propreté
The staff is nice, but the place needs some serious updating. The room was decently sized and appointed but the carpet in the hallway and the rug in the room was worn down to the nub. Also, I question the choice of bright green walls contrasting with blue and creme carpet. Sometimes you just can't paint over something and call it a day.
Séjour de 1 nuit en février 2024
Réponse de Cynthia B le 29 mars 2024
Thank you for your kind words and review, your feedback will be relayed to our engineering department to with regards to the room. I hope we can welcome you back again soon!

8/10 Bien

Elsie, Temecula

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff in the front desk are all kind, friendly and professional. Check-in was a breeze and Amy was very kind and helpful. The location was very convenient and UC Berkeley is in a very walkable distance.
Séjour de 1 nuit en février 2024
Réponse de Cynthia B le 29 mars 2024
Thank you so much for the review, I'm so glad you had a great stay, I hope we can have you back with us again soon.

8/10 Bien

Virgil, Cedar Hill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Cynthia B le 29 mars 2024
Thank you so much for the review. I hope we can have you back with us again soon.

4/10 Médiocre

Lisa, WILSONVILLE

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I chose this lodging primarily for its location beside Berkley. It was cute & quirky but definitely had some street noise. I rented an EV and non-EV cars were parked in all of the EV spots & front desk had to call a guest back to move one of the cars. The second morning there was no hot water for a shower - no bueno!! Also, the homeless situation is getting worse with a raging tweaker in the corner of the parking lot:/. I highly doubt I will ever stay here again.
Séjour de 2 nuits en février 2024
Réponse de Cynthia B le 29 mars 2024
Thank you for taking the time to give us your feedback. We sincerely apologize that your recent visit did not exceed your expectation. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love older buildings nicely restored. Also appreciated the EV charger!
Séjour de 3 nuits en février 2024
Réponse de Cynthia B le 29 mars 2024
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cynthia B le 29 mars 2024
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 Excellent

Jessie Siyi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great to stay
Séjour de 2 nuits en janvier 2024
Réponse de Cynthia B le 29 mars 2024
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.