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Avis sur Renaissance Bali Nusa Dua Resort

5 out of 5
Renaissance Bali Nusa Dua Resort
Kawasan Pariwisata Lot SW 4 & 5, Nusa Dua, Bali

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 37 avis sur 45." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 45." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 45." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 45." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 45." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Parvati

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très belle hotel. La chambre au top. La litterie un vrai bonheur. Petit déjeuner assez impressionnant, petit conseil allez y de beau heure sinon faut faire la queue et attendre qu une place ce libere.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Luciano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de GL le 13 oct. 2023
Dear Luciano, Greetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. It's very encouraging to know how well your experience was. Hopefully next time, you will be visiting us again. Until then, take care!Best regards,

8/10 Bien

Malik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La première chambre proposée avait une forte odeur d humidité, nous avons demandé à changer de chambre ce qui a été fait sans difficulté. Le personnel est très compétant et sympathique. C est un très grand hôtel, peut être un peu brouillant mais d accès bonne qualité.
Séjour de 2 nuits en septembre 2023
Réponse de GL le 13 oct. 2023
Dear MalikGreetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. We're glad that our staff reacted and actioned immediately in resolving to the room issue.Therefore, hopefully next time, we have the pleasure to serve you again during your next holiday to Bali. Until then, take care!Best regards,

10/10 Excellent

Agnes, Badung

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the Chinese restaurant, complimentary shuttle service to shopping centre, and excellent breakfast buffet.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Jing Sheng

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a really enjoyable stay at Renaissance; service staff and cleanliness of the place were great, as was the provided hotel breakfast. Only negative was that the lap pool had some loose/broken tiles which might be a safety concern, so hopefully that is addressed by the hotel maintenance swiftly
Séjour de 5 nuits en avril 2024

10/10 Excellent

Clayton Dominic

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a beautiful location and the facilities are very good. All the staff I encountered from the Pool guy Guna and the bar stafff, the chefs and even the gardeners were all so friendly and helpful. I will definitely stay here again :)
Séjour de 4 nuits en mars 2024

10/10 Excellent

Ellen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very helpful and friendly. Housekeeping staff are doing a great job cleaning the rooms. Request are readily granted. Transport from hotel to the beach and shopping mall is awesome. Thanks! Will definitely stay in the Renaissance again when we come to Bali.
Séjour de 4 nuits en mars 2024

10/10 Excellent

André

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay with kids and my wife
Séjour de 9 nuits en février 2024

10/10 Excellent

Meng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great place place to stay .Good Servive throughout the hotel. We asked for extra water in the room and they were delivered right away. The breakfast buffet was good .Highly recommend it
Séjour de 3 nuits en février 2024

10/10 Excellent

Young Do

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Clara

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Valerie Anne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facilities are world class. The staff are incredible. Our room was stunning. Best decor I’ve seen In a very long time. I cannot fault the resort. The New Year’s Eve celebrations were amazing. We highly recommend the resort for anyone looking for a fabulous holiday.
Séjour de 7 nuits en décembre 2023

8/10 Bien

suratman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Prince

Séjour de 5 nuits en décembre 2023

10/10 Excellent

Ping wai

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
環境舒適及清潔
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Anuruddha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shuttle service was good. On the other hand, it would be a long walk to reach any shop/dining etc so shuttle would be a must to keep the guests happy anyway.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service!
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very satisfied with all aspects of this stay. Staff were superb.
Séjour de 7 nuits en novembre 2023

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing was too much trouble for the staff 💕💕
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Alcides

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great facilities and very friendly staff.
Séjour de 3 nuits en septembre 2023
Réponse de GL le 13 oct. 2023
Dear Alcides,Greetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. It's very encouraging to know how well your experience was. Hopefully we will have the pleasure to serve you again during your next holiday to Bali. Until then, take care!Best regards,

10/10 Excellent

Alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel, highly recommend ☺️
Séjour de 1 nuit en septembre 2023
Réponse de GL le 13 oct. 2023
Dear Alyssa, Greetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. It's very encouraging to know how well your experience was. Hopefully next time, you will be visiting us again. Until then, take care!Best regards,

10/10 Excellent

Beccy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay! Would recommend. Love the writing/celebration cake and balloons as a little special extra for my husbands 40th birthday! Thanks again team!
Séjour de 3 nuits en août 2023
Réponse de GL le 13 oct. 2023
Dear Beccy,Greetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. It's very encouraging to know how well your experience was. Hopefully next time, you will be visiting us again. Until then, take care!Best regards,

8/10 Bien

Alexandra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great week at the Renaissance Hotel. The shuttle to the beach was wonderful as being away from the beach meant the location was quiet. Some great restaurants in the streets surrounding the hotel as well. The drinks by the pool were average but the staff were incredible and the hotel rooms were amazing. Would highly recommend this hotel, it was a wonderful week and there were no real negatives about the stay
Séjour de 8 nuits en août 2023
Réponse de GL le 13 oct. 2023
Dear Alexandra,Greetings from Renaissance Bali Nusa Dua Resort!Thank you for staying in this lifestyle resort and sparing the time to leave feedback. It's very encouraging to know how well your experience was. Hopefully we will have the pleasure to serve you again during your next holiday to Bali. Until then, take care!Best regards,

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a really beautiful hotel and the staff service was on point daily which made our stay memorable and not wanting to leave and definitely go back.
Séjour de 4 nuits en août 2023
Réponse de GL le 13 oct. 2023
Dear Ian,Greetings from Renaissance Bali Nusa Dua Resort!Thank you for leaving an awesome review on your recent stay. We are glad that you enjoyed the service and facilities in our resort.Hopefully next time, you will be visiting us again. Until then, take care!Best regards,

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful kind staff
Séjour de 6 nuits en août 2023
Réponse de GL le 13 oct. 2023
Dear Sheila,Greetings from Renaissance Bali Nusa Dua Resort!Thank you for leaving an awesome review on your recent stay. We are glad that you recognize kindness of our staff.Therefore, hopefully we will have the pleasure to serve you again during your next holiday to Bali. Until then, take care!Kind regards,

10/10 Excellent

Huzaifa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay!
Nice stay! But need better TV channels for kids. Excellent service, tasty buffet, friendly staff, nice room.
Séjour de 2 nuits en août 2023

10/10 Excellent

Hermanus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A new and modern hotel that was fun, vibrant and beautiful. Great atmosphere in the open foyer, great pools, and stunning gardens. Spa area was beautiful as well. Very friendly and helpful staff. Our family enjoyed our stay immensely. The only downside is that the hotel is not on the beach, which we had not realised. Other than that, hard to fault.
Séjour de 3 nuits en juin 2023

10/10 Excellent

BARON

Séjour de 6 nuits en juin 2023

10/10 Excellent

Loy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay, beautiful pools. The best part was the hospitality. The staff here are really helpful and very friendly.
Séjour de 3 nuits en avril 2023

8/10 Bien

Wai chu

Séjour de 2 nuits en janvier 2023
Réponse de Renaissance Bali Nusa Dua Resort le 13 janv. 2023
Thank you for sparing the time to share your holiday experience with us. Next time when you're exploring Bali again, we hope you'll spend time at our theatrical resort again. Until then, take care!

6/10 Satisfaisant

raiho

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
어설픈 서비스
2021년에 오픈한 호텔이라 시설들과 방은 더할나위없이 깨끗하고 넓찍했음..특히 풀장이 4개라 매우 만족함..그런데, 손님이 많아지니 역시 문제점 발견..조식때는 사람이 많아 기다리고, 테이블 청소 기다리다 결국 그냥먹고, 포크갖다주기 기다리고 아주 엉망임. 커피 드릴까요? 하는 직원 4일동안 한 번도 없어 혼자 갖다 먹는 데도 사람이 많아 또 기다림. 메뉴와 맛도 리뷰들과 다르게 그저 그랬음. 그리고 음식들 바로앞에 기둥이 있어 부딪히는 경우 꽤 있었음. 체크아웃할때도 교육안받은 직원이 눈에 띄고.. 결국 비수기때나 조식안먹는 여행으로 적합해보임
Séjour de 4 nuits en décembre 2022
Réponse de Renaissance Bali Nusa Dua Resort le 13 janv. 2023
Thank you for sparing the time to share your holiday experience with us. We apologize that you had an unpleasant experience during your recent stay with us. We value much of your feedback and will work to improve our services. We hope that next time when the resort are fully operated, you can spend time at our theatrical resort again. Until then, take care!

8/10 Bien

jinwoo

Séjour de 2 nuits en décembre 2022

10/10 Excellent

Fandy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2022
Réponse de Renaissance Bali Nusa Dua Resort le 13 janv. 2023
Thank you for sparing the time to share your holiday experience with us and gave us a valuable feedback. We are happy to see a 10/10 perfect score review. Next time when you're exploring Bali again, we hope you'll spend time at our theatrical resort again. Until then, take care!

10/10 Excellent

Aimee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort - felt brand new, very clean and modern. Rooms were spacious, well stocked with water and toiletries, comfortable beds and especially quiet! The restaurant served delicious food. The spa was beautiful and relaxing (Gustarini & Sri Rahayu were very experienced). Staff were exceptional especially Jordy in the restaurant. Will definitely be back.
Séjour de 4 nuits en août 2022
Réponse de Teresa — Sr. Mgr, eCommerce Digital le 22 sept. 2022
Hi Aimee! Thank you for leaving a 5/5 review. We are happy to hear that you had an excellent stay at our brand new Renaissance Bali Nusa Dua Resort. We are looking forward to welcoming you back in the future.

10/10 Excellent

arina

Séjour de 7 nuits en août 2022

10/10 Excellent

Fauzi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are extremely friendly
Séjour de 3 nuits en août 2022
Réponse de Renaissance Bali Nusa Dua Resort le 15 août 2022
Hi Fauzi! Thank you for staying with us and leaving this 5/5 review score. We are happy that you had a great stay with us. We are looking forward to welcoming you again in the future.

6/10 Satisfaisant

Boy Hidayat

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No view, no beach
Séjour de 4 nuits en juin 2022
Réponse de Renaissance Bali Nusa Dua Resort le 20 juin 2022
Hi Mr. Hidayat, Thank you for sharing your experience with us. We are sorry your experience did not match your expectations. Please let us know what we can do for you in the future.

10/10 Excellent

Shella

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is newly built on 2021, hence, everything is in a perfect condition. The staff was so welcoming and kind, also, fulfilled your needs.
Séjour de 2 nuits en mars 2022
Réponse de Renaisssance Bali Nusa Dua Resort le 9 mars 2022
Dear Shella, Thank you for staying at the newest lifestyle resort in the neighborhood, Renaissance Bali Nusa Dua Resort. We are happy to hear that you enjoyed your stay much with us during Nyepi Day. Can't wait to welcome you again soon. Cheers,