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Avis sur Bali Relaxing Resort & Spa

3.5 out of 5
Bali Relaxing Resort & Spa
Jl. Pratama No. 62 Tanjung Benoa, Nusa Dua, Bali

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 26 avis sur 72." "
Note des voyageurs de 8 (Bien), d’après 32 avis sur 72." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 72." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 72." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 72." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel quiet! For quiet people is percect . If you like nightlive is not the place. Beach is little and lot of asian food. Good service to provide scooter and help for looking place.
Séjour de 3 nuits en novembre 2018
Réponse de suyadnya le 27 déc. 2018
Thanks for your kind comment and hope will back again in others holiday. Best regard

8/10 Bien

carine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good but...
Everything was great except for the quality of the food and the prices for food and massages that i found considerably too expensive for Bali.
Séjour de 4 nuits en janvier 2018

8/10 Bien

Gaston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the pool & restaurant. Reception staff were excellent.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Peng

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2024

10/10 Excellent

Louie De La Serna, Rhodes

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff.
Séjour de 9 nuits en décembre 2023

8/10 Bien

Svante

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotell var helt okej. Poolen stor och fin nära till havet. Frukosten kunde vara bättre ordnad. Det rummet vi hade var slitet men helt ok. Resturangen kunde det ta tid att få maten. Personalen var trevliga och hjälpsamma.
Séjour de 5 nuits en janvier 2024

6/10 Satisfaisant

Debra

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
A quiet and relaxing place to stay, although I think the property in general needs updating in many areas. The best part of this hotel is the pool and gardens. Good location for bars and restaurants. Take note there is no bar as stated and there was some noisy work being done in the next room.
Séjour de 8 nuits en novembre 2023

6/10 Satisfaisant

Arshdeep

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

JATINKUMAR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Arshdeep

Séjour de 1 nuit en octobre 2023

8/10 Bien

Leonie

Séjour de 5 nuits en août 2023

6/10 Satisfaisant

JANET AKINYI

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Staff were very friendly and helpful. The pool was great! Food was very good. Overall nice place for a short break. 👎The relentless insects all over in my room were unbearable. The shower 🚿 head not working properly. There were dirty plates left in the corridor from the day we arrived to the day we left. Cleanliness could be improved.
Séjour de 4 nuits en avril 2023

10/10 Excellent

Ramona Renate

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Personal hat immer und sehr schnell geholfen wenn man eine Frage oder einen Wunsch hatte.
Séjour de 3 nuits en mars 2023

8/10 Bien

BELINDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok for a short stay as it is at the quieter end of the long stretch of beach at Benoa Bay.
Séjour de 3 nuits en janvier 2023

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location on the the beach very big swimming pool,great staff and close to shops etc.Really nice place to stay with good breakfast.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

glenn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed in September 2022
Great place to stay. Excellent breakfast. . Very good rooms
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Sara

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
I would NOT stay here again, not impressed
Breakfast wasn’t very good, definitely made us skip other meals at the resort. Not enough sun chairs for the very few guests staying here. Staff was nice, but under trained. Our power stop in our room in the middle of the night, I called the front desk multiple times, no answer. After our room was so hot I couldn’t sleep, I went and looked all over for a staff member or security guard. I shouted at the front desk, “hello, is anyone here?” No answer, so I knocked on the office door no answer. I opened the office door, I saw someone sleeping on the floor so, but all my noise didn’t wake them. I said “hello.” Still nothing. I knocked with the door open, nothing. Finally I knocked and said “hello” loudly. The gentleman finally woke up. I quickly realized as two people darted out of the room, both the desk staff and security were asleep on the job. I wouldn’t mind if they were asleep, but they did not answer the phone or respond to someone in the lobby. I have worked plenty of night shifts and this seems unsafe and unacceptable. What if something really serious was happening? They were willing to help figure out a solution (once they realized the power wasn’t and easy fix they moved us rooms) and were kind. I don’t blame the staff, as it seemed to be a training issue.
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

Kia gyrup

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Vi bookede en enkelt overnatning på vires besøg i Nusa dua. Generelt virkede hotellet slidt og der var langt til dens velmagtsdage, som det helt sikkert har haft. Servicen var virkeligt god, sødt personale i receptionen, men sengene var enormt hårde, og der var en del larm om natten fra andre beboere der drak øl ved poolen og badede til sent. Stedet virker bare overall en smule slidt og trist. Området er helt sikkert heller ikke hvad det har været før covid.
Séjour de 1 nuit en août 2022

8/10 Bien

Ann-charlotte

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ett helt OK hotell, bra priser på mat och dryck.
Séjour de 5 nuits en juillet 2022

10/10 Excellent

Danny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property in good location, big pool that has sun, food was good and room was comfortable. An excellent place for price
Séjour de 1 nuit en juillet 2022

8/10 Bien

Bettina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flot hotel men med mangler
Udmærket hotel med sødt personale, men stranden lignede på ingen måde billedet og var praktisk talt ubrugelig uden skygge. Der var få solsenge i forhold til antal gæster. Morgenmaden var ikke så spændende, hvis man ikke var til asiatiske retter
Séjour de 5 nuits en juillet 2022

8/10 Bien

Bernardo

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent position, awesome huge clean pool, right on the beach. Good restaurant and breakfast..very friendly and helpful staff. Rooms were adequate, but bathrooms small a d in need of refurbishment. Good price for this property..Overall, i would recommend BRR &SPA..
Séjour de 3 nuits en juillet 2022

6/10 Satisfaisant

Andrea

Les points forts : Personnel et service et équipements
On the beach, views of ocean. Beach for swimming is tidal. Breakfast was very good and staff wonderful. Rooms needed some TLC and renovations but to be expected post covid lockdowns .
Séjour de 1 nuit en juin 2022

10/10 Excellent

Elena

Séjour de 7 nuits en mai 2022

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Even though some services weren't available they did everything to make my stay very enjoyable 🙂
Séjour de 5 nuits en avril 2022

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel for the value
The very best thing about the hotel is the pool! It's huge with a ledge that one can rest on and look out to the ocean. The pool staff did a great job of keeping the pool spotless. The staff was very friendly. We had some issues with the air conditioner in our room but a repair technician came right away and fixed it up each time. The restaurant is adequate. Good selection of buffet items that changed a bit each day. Restaurant staff doesn't speak very much English so sometimes brought challenges but extremely friendly. The stretch of beach is exactly as shown in the picture on the website. Water sports are right there at the beach so very convenient. This part of the Bali coastline is not very good for swimming. There is a lot of seaweed and a lot of boat traffic with the water sports. However the pool more than makes up for that. Would recommend this hotel & definitely stay here again.
Séjour de 11 nuits en décembre 2019

10/10 Excellent

Sarka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean hotel. Nice pool. Very good breakfast. We enjoyed our stay.
Séjour de 5 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool and beach views beautiful. We only stayed 2 nights.
Séjour de 2 nuits en novembre 2019
Réponse de Eka le 21 nov. 2019
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

8/10 Bien

Irene

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Eka le 19 nov. 2019
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the hotel was so clean staff were all so friendly & a fantastic room
Séjour de 3 nuits en septembre 2019
Réponse de Eka le 19 nov. 2019
Dear Valued Partner, Thank you for the positive review about our staff service and the room. We appreciate your feedback to provide better service in the future. Thank you and we are looking forward to welcoming you back to stay at Bali Relaxing Resort & Spa.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a very relaxing place, it was nice to spend a week there with my husband
Séjour de 6 nuits en septembre 2019
Réponse de Eka le 19 nov. 2019
Dear Valued Partner, Thank you for taking the time to share your experience stay at Bali Relaxing Resort & Spa. We appreciate your feedback on our hotel and service. Your valuable feedback has been noted for improvement. Once again, thank you. We hope to welcome you again in the near future with a more enjoyable experience at our hotel.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was disappointed with some staff members - there lack of friendliness and unwillingness to assist. Pool toys - additional charge to use.
Séjour de 4 nuits en août 2019
Réponse de Management Team le 9 sept. 2019
Dear Valued Guest, Thank you for your feedback. We have noted your constructive feedback about the service staff. We will share your valuable feedback with our team for further check and improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Frühstück ist eher asiatisch ausgerichtet. Sonst super Hotel als günstige Alternative zu den teuren Hotels am Nusa Dua Beach.
Séjour de 5 nuits en juillet 2019
Réponse de Management Team le 15 juil. 2019
Dear valued guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en juin 2019
Réponse de Management le 15 juil. 2019
Dear valued guest, We thanked you for your time taking feedback about our property. Hopefully, we can serve you on another occasion at Bali Relaxing Resort and Spa

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Niet zo groot hotel, aan het strand heerlijk Vriendelijk personeel .
Séjour de 13 nuits en avril 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Frühstück leider auf Chinesen ausgelegt auf Nachfrage bekam ich aber auch andere Sachen Die nächtliche Anreise der Chinesen war sehr laut und wurde auch auf Abmahnung vom Hotel nicht unterbunden.Ansonsten würde ich wieder dort Urlaub machen wen der Preis stimmt ?
Séjour de 22 nuits en avril 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible customer service, don’t stay here.
It took about an hr for me to check in because this hotel completely missed my booking (which was booked and paid for months ago). The front desk manager (Joni) made up numerous excuses but wasn’t able to apologize or explain what happened....he even went into hiding in the office, awful customer service. I was then checked into a room with drainage problems and with flies roaming the room/bathroom. Eventually, upon further request I was transferred to another room. Overall, hotel is a little run down, lacked maintenance and run by somebody that’s poorly trained......I would not recommend anybody to stay here so think twice before booking. Def pay a bit more for other options around the area.
Séjour de 2 nuits en avril 2019

8/10 Bien

AB, Indiana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the Hotel. Loved the breakfast. Staff were GREAT! Everyone is always willing to help you. The only thing I didn’t like was they allow smoking in the Restaurant wich that ruined my breakfast twice :( If you looking for a night live this is not your place. I stayed 5 days and then I moved to Kuta beach, honestly I liked better there because of the variety of places to eat, shopping and things to do. Of course, it’ll be busy and noisy. Next time I’ll stay more time in Kuta, then I’ll move to Nusa Dua to relax a couple days.
Séjour de 5 nuits en mars 2019
Réponse de Management Team le 23 avr. 2019
Dear valued guest, Thank you for your feedback. Regarding the smoking allowed in the restaurant, the restaurant are open area. However, we have noted your constructive feedback. We will share your valuable feedback to our team for further improvement in the future. We would like to thank you very much for being a part of our improvement and we are looking forward to welcoming you back to stay with us in the near future. Best regards, Management Team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was great to have a facility with full amenities for my final days in Bali. Staff were friendly and helpful. Was nice to have the breakfast buffet on site.
Séjour de 3 nuits en mars 2019
Réponse de Management Team. le 6 avr. 2019
Dear Valued Guest, We are delighted to know that you had a memorable experience during your recent stay and thank you for your valuable feedback and we certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience at Bali Relaxing Resort & Spa.

6/10 Satisfaisant

sri bimo adhi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Security dan staf kurang ramah. Makanan kurang variatif dan kurang lezat.
Séjour de 5 nuits en février 2019
Réponse de Management Team le 23 avr. 2019
Dear Sri Bimo Adhi, Terimakasih atas email masukan bapak. Perwakilan dari team management , kami mohon maaf atas ketidaknyamanan yang bapak alami terkait dengan security dan staff yang kurang ramah , tentunya kami akan memberitahukan staff agar kedepannya bisa menjadi lebih baik. Terimakasih.

10/10 Excellent

Morten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice.
Really nice place and nice pool - super staff
Séjour de 5 nuits en janvier 2019
Réponse de Suyandya le 22 févr. 2019
Dear Mr Morten, Thanks you very much for your staying with us and hope will see you again in other holiday. Best regards

8/10 Bien

j

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Located in Tanjung Benoa (rather than Nusa Dua), close to water sport activities, restourants and bar (not as busy as Kuta). Need own transport if need more than that. Staff are very freindly and heplful. Room is big with very basic furnitures, but with waterview and spectacular sunrise. Nice and comfortable bed. Big swimming pool and "private" beach. Breakfast is basic (free), but dinner menu is nice, love the banana fried. Nice and relaxing massage.
Séjour de 3 nuits en janvier 2019
Réponse de suyadnya le 22 févr. 2019
Hope find you good health,Thank you very much for your stay with us and hope will see you again in the next holiday. Best regard

8/10 Bien

joungsoo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가성비좋은리조트
가격대비 훌륭한 리조트입니다. 자체해변도있어서 좋구요, 다만, 중국인들 숙박이 많아서 그런지 식사가 중국식이었어요~
Séjour de 4 nuits en janvier 2019
Réponse de Suyadnya le 22 févr. 2019
Dear Mr Joungsoo, Hope find you well, Thanks for your staying with us and we do hope will see you again in next holiday. Best regards

8/10 Bien

Ricky, North London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with large swimming pool and very close to the beach
Séjour de 14 nuits en janvier 2019
Réponse de suyadnya le 22 févr. 2019
Dear Mr Ricky, Thanks your for your kind comment and please apologizes us if during your stay not in your expectation and hope will see you again next holiday. Best regards

8/10 Bien

Alix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value near Nusa Dua
Great spot, good value for money. Nice pool area and good beach. Arrived late (1.30am) and quick check-in and welcome drink.
Séjour de 1 nuit en janvier 2019
Réponse de suyadnya le 22 févr. 2019
Dear Alix, Hope find you well, Thank you for staying with us and hope will see you again next holiday. Best regards

10/10 Excellent

Voyageur vérifié

Séjour de 11 nuits en décembre 2018
Réponse de Eka le 8 janv. 2019
Dear Valued Guest, Thank you for staying with us, we wish you as our repeater guest and we can serve you on another occasion.

8/10 Bien

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2018
Réponse de suyadnya le 27 déc. 2018
thanks for your staying with us and hope will see you again next holiday Best regard

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good 👌👌👌👌No complain Big swimming pool Near beach
Séjour de 1 nuit en décembre 2018
Réponse de suyadnya le 27 déc. 2018
with pleasure to receive your comment and hope will see you again next holiday. Thanks & regard

10/10 Excellent

Cheerie, Toronto, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff are great and very accomodating. A hidden gem!!! That we're glad we found. Will stay here again given a chance. Restaurant prices are reasonable and taste good. Clean pool and beach front. Love...love!!!
Séjour de 3 nuits en octobre 2018
Réponse de suyadnya le 27 déc. 2018
Thanks for staying with us and hope will come again in other occasion. Best regard

8/10 Bien

Will, Melbourne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient to the beach, pool is lovely, buffet breakfast was good. Didn’t eat other meals there, didn’t see many people in there.
Séjour de 6 nuits en octobre 2018