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Avis sur Aruba Marriott Resort & Stellaris Casino

4.5 out of 5
Aruba Marriott Resort & Stellaris Casino
L G Smith Boulevard 101, Noord

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 685 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 210 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1001." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing vacation. Attentive staff.
Séjour de 6 nuits en mai 2024
Réponse de Aruba Marriott Resort le 21 mai 2024
Hi Denise, Thank you for taking the time to review our resort. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bien

SHAMIAH JONICE PALMER, BOSTON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Kid friendly
Séjour de 5 nuits en mai 2024
Réponse de Aruba Marriott Resort le 21 mai 2024
Hi Shamiah, Thank you for your review of our property. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

6/10 Satisfaisant

Jonathan

We were awoken at three in the morning fire a false alarm fire. I couldn’t fall back asleep and was told there was nothing they could do about it.
Séjour de 5 nuits en mai 2024
Réponse de Aruba Marriott Resort le 20 mai 2024
Hi Jonathan, thank you for taking the time to review our resort. We are saddened to hear about the inconvenience caused by the fire alarm in the early hours of the morning. While false alarms can sometimes occur and are beyond our control, guest safety and comfort are our top priorities. Your feedback helps us improve, and we hope to provide a better experience on your next visit.

10/10 Excellent

Diane L

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff could not be friendlier, all very accommodating. Hotel and the grounds were clean and fresh. Definitely a revisit!
Séjour de 7 nuits en mai 2024
Réponse de Aruba Marriott Resort le 13 mai 2024
Hi Diane, thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

JAMES

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved loved loved it
Séjour de 8 nuits en mai 2024
Réponse de Aruba Marriott Resort le 10 mai 2024
Hi James, we are delighted to hear you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Kimberly, Auburn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this Hotel!
Séjour de 10 nuits en avril 2024
Réponse de Aruba Marriott Resort le 10 mai 2024
Hi Kimberly, Thank you for taking the time to review our resort. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

4/10 Médiocre

Robert Lovelle

Nothing
Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 20 mai 2024
Hi Robert, thank you for taking the time to rate our resort. We are saddened to hear that our resort did not meet your expectations. We strive to provide the best experience possible to all of our guests.

10/10 Excellent

Albin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome.
Séjour de 5 nuits en avril 2024
Réponse de Aruba Marriott Resort le 3 mai 2024
Hi Albin, thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Alicia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property, staff, and accomodations
Séjour de 6 nuits en avril 2024
Réponse de Aruba Marriott Resort le 2 mai 2024
Hi Alicia, Thank you for taking the time to review our resort. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bien

Alice

Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 20 mai 2024
Hi Alice, Thank you for rating our resort. We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was gorgeous! The service was incredible!
Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 26 avr. 2024
Dear Anthony, Thank you for taking the time to review our resort. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bien

Anh T

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything great but I need more light , too dim in the room
Séjour de 3 nuits en avril 2024
Réponse de Aruba Marriott Resort le 24 avr. 2024
Hi Anh T, Thank you for taking the time to write a review. We value your feedback, and we are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Bien

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Aruba Marriott Resort le 22 avr. 2024
Thank you for taking the time to review our resort. We hope to see you again soon.

10/10 Excellent

James, Southbury

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Aruba Marriott Resort le 19 avr. 2024
Thank you for your rating. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

8/10 Bien

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 16 avr. 2024
Hi Jacqueline, Thank you for your review. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon.

6/10 Satisfaisant

Ernest, New Providence

The view was terrible. Don’t stay in rooms 344-364 unless you like staring at a roof with muddy footprints and garbage on it. Stains in rug, clogged shower drain, minimal housekeeping. Pool is t large enough for the number of guests and no chairs at the adult pool at all.
Séjour de 3 nuits en avril 2024
Réponse de Aruba Marriott Resort le 15 avr. 2024
Hi Ernest, thank you for your review, we value your feedback and aim to improve our guest experience. We hope to see you again.

8/10 Bien

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, great property and location .
Séjour de 5 nuits en avril 2024
Réponse de Aruba Marriott Resort le 11 avr. 2024
Hi Ali, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Deena, Burlington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Aruba Marriott Resort le 11 avr. 2024
Hi Deena, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and helpful. The room was immaculate. You'll need to be an early riser if you want to claim poolside chairs. So much fun!
Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 8 avr. 2024
Hi Micheal, thank you for your review and nice comments. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

2/10 Horrible

Tandria

Séjour de 4 nuits en avril 2024
Réponse de Aruba Marriott Resort le 26 avr. 2024
Hi Tandria, We're sadden to hear we fell short of your expectations. At Marriott, we strive to provide exceptional service, and it's disheartening to learn that we fell short. Your feedback is invaluable to us as it helps us identify areas for improvement.

10/10 Excellent

Vedat

Séjour de 3 nuits en mars 2024
Réponse de Reservations le 23 avr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Evelyn, basking ridge

Les points forts : Infrastructures et conditions de l’hébergement
Hotel is beautiful. My only issue was housekeeping shows up super late or don’t show at all unless you call them and they don’t clean good at all. Very superficial cleaning.
Séjour de 4 nuits en mars 2024
Réponse de Aruba Marriott Resort le 2 avr. 2024
Hi Evelyn, thank you for your review, we value your feedback and aim to improve our guest experience. We hope to see you again.

10/10 Excellent

Christina, Brockton

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located very clean hotel the staff was phenomenal
Séjour de 4 nuits en mars 2024
Réponse de Reservations le 30 mars 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall we had a lovely time at this property. It was very clean, well maintained and the food was amazing. Only complaints - it’s noisy (our room was over the family pool) with the pool DJ and at night the lobby DJ. Also didn’t like how their palapa reservations worked - had to wake up at 7am on the dot to reserve otherwise 1 minute later they were taken. Same thing for getting chairs by either pool - must get there right at 7am to secure your spot. For as much as the rooms cost, would have been nicer if the palapas weren’t so expensive. Additionally, we told every staff member it was our 20th anniversary and nothing was offered. Usually when you go to dinner, for example, and tell the waiter it’s your bday they bring a free dessert. Nothing like that was done. Was surprised.
Séjour de 6 nuits en mars 2024
Réponse de Reservations le 30 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathryn Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Reservations le 30 mars 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Horrible

Ashley, Farmingdale

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As soon as we checked in, we noticed, even though we had an upgraded room that our view was of the partial roof that was under construction. On top of that there was carpeting in the room that smelled like wet dog. They also knew that we had a child with us that would be sleeping on the pull out bed, and there were no linens and the mattress looked like it had been soiled before. Needless to say we did not stay the entire time. For nothing being included, it was an outrageous price for what the room was.
Séjour de 7 nuits en mars 2024
Réponse de Aruba Marriott Resort le 27 mars 2024
Hi Ashley, Thank you for taking the time to share your feedback. We regret to hear about your experience. Your feedback is important to us as we strive to provide excellent quality and service to our guest. We hope to have the opportunity to welcome you back in the future and provide you with the excellent stay you rightfully expect and deserve.

6/10 Satisfaisant

Michael Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
What I don’t get about this property is there’s an adult section swimming area. Then there’s a common area, that’s the one with the swim up bar. All the kids at the swim up bar area. Just think they got that part totally wrong. The areas should be flipped that’s just a suggestion.
Séjour de 3 nuits en mars 2024
Réponse de Aruba Marriott Resort le 25 mars 2024
Hi Michael Anthony, thank you for your review and comments. We appreciate your feedback.

6/10 Satisfaisant

Jennifer, Kinnelon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Aruba Marriott Resort le 27 mars 2024
Hi Jennifer, thank you for taking the time to review your stay with us. We appreciate your feedback.

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The grounds were beautiful! There are paths to and from other hotels in the area! Everything is well lite and conveniently located!
Séjour de 7 nuits en mars 2024
Réponse de Aruba Marriott Resort le 25 mars 2024
Hi Michelle, Thank you for your review and kind comment. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Amber

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the marriot and being able to walk anywhere! Super clean, staff was fast and friendly!
Séjour de 3 nuits en mars 2024
Réponse de Aruba Marriott Resort le 25 mars 2024
Hi Amber, Thank you for your comments and review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic vacation at the Marriott Resort. Property is super nice w/tons of amenities, daily entertainment at the pool during the day and inside the lobby in the evening. Beach is awesome and the location provides a lot of opportunities to walk to other resorts and/or the mall area. Can’t say enough about the Aruban people who were so nice! Already planned return trip. Very highly recommend.
Séjour de 7 nuits en mars 2024
Réponse de Aruba Marriott Resort le 25 mars 2024
Hi Tim, thank you for your lovely comment and review. We are happy to hear that you enjoyed your stay with us and vacation here on the Island. We hope to see you again soon.

10/10 Excellent

THOMAS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t like the system they have for reserving palapa on the beach. People who arrive on Sunday can reserve the whole week leaving the rest of us scrambling to get the worst locations by the sidewalk. Also, for what you pay for a room, charging for the palapa seems like nickel and diming guests to death.
Séjour de 6 nuits en mars 2024
Réponse de Aruba Marriott Resort le 19 mars 2024
Hi Thomas, thank you for your review and feedback. We will work on improving the system. We hope to host you again soon.

10/10 Excellent

Erica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was great, room view was not the best looking at the rooftop but that was fine because your never in your room but really to sleep. Loved the hotel and they have a very friendly hotel kitty we fell in love with
Séjour de 6 nuits en mars 2024
Réponse de Aruba Marriott Resort le 19 mars 2024
Hi Erica, Thank you for your review. We are glad you enjoyed your stay with us. The kitty's name is Missy :) Hope to see you again soon!

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Aruba Marriott Resort le 19 mars 2024
Hi Patrick, thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was beautiful
Séjour de 7 nuits en mars 2024
Réponse de Aruba Marriott Resort le 13 mars 2024
Hi Mary, thank you for your nice words. We are happy to hear that you enjoyed your stay with us. Hope to host you again soon.

8/10 Bien

Laura

Séjour de 6 nuits en mars 2024
Réponse de Reservations le 30 mars 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Bien

SINTRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Aruba Marriott Resort le 11 mars 2024
Hi SINTRA, Thank you for your rating. We hope you enjoyed your stay, and we can host you again soon.

10/10 Excellent

Dana Kim

Séjour de 5 nuits en février 2024
Réponse de Aruba Marriot Resort le 21 mars 2024
Hi Dana, thank you for your review. We are happy to hear that you enjoyed your stay with us. Hope to see you again soon.

8/10 Bien

Nicole

Séjour de 4 nuits en février 2024
Réponse de Aruba Marriott Resort le 21 mars 2024
Hi Nicole, Thank you for your review. We hope to see you again soon.

10/10 Excellent

Ellenka

Séjour de 4 nuits en février 2024
Réponse de Reservations le 13 févr. 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Bien

David Edward

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and nice but expensive and not enough palapas and chairs for guests. Too much hotel for the property size.
Séjour de 7 nuits en janvier 2024
Réponse de Reservations le 6 févr. 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Bien

Rigoberto, Summit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very safe and easy to walk to lot of things.
Séjour de 6 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 5 févr. 2024
Hi Rigoberto, thank you for your review! We are glad to hear to enjoyed your stay with us.

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A and much nicer than it’s next door neighbor the ritz Carlton . Has lobby Starbucks , very clean room, friendly staff
Séjour de 5 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 2 févr. 2024
Hi Linda, thank you for a great review. We look forward to hosting you again.

10/10 Excellent

John

Voyage en couple
Everything was wonderful. The people were very nice. The place was clean, and we enjoyed our view very much.
Séjour de 6 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 1 févr. 2024
Hi John, thank you for a great review!

8/10 Bien

Azure

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property and grounds were good. Unfortunately our stay was ruined by lack of rule enforcement during an en experience that I was unaware of called “hell week.” Gaggles of unsupervised teenagers overtake the property and are ill mannered, loud, and hang out in places where they should not. The staff does nothing to correct the behavior and they don’t enforce the property rules.
Séjour de 5 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 23 janv. 2024
Hi Azure, thank you for your review. We strive to continuously improve our services to our guests.

10/10 Excellent

anatoly

Séjour de 6 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 16 janv. 2024
Hi Anatoly, thank you for a great review.

10/10 Excellent

Parthena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful landscaping Great service Lots of options for food and drink
Séjour de 3 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 12 janv. 2024
Hi Parthena, thank you for a great review. We look forward to hosting you again.

10/10 Excellent

Robert Donald, APO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phenomenal resort, embodying and displaying the BEST of the Marriott service and attention every minute and at every turn. From check-in to check-out, our stay was superb. Great location. Amazing beachfront with inviting huts, crystal clear water, and always-on attention from the staff. Pool area was also great, with swim up bar, lounge chairs, and plenty of space. The lobby has a delicious sushi restaurant, several shops, and a gelato place that is a MUST EAT (try the Peanut Nutella!). Easy inside access to the Stellaris Casino for adult fun. Main restaurant is now the "Mercat"... serving breakfast, lunch and dinner. Great food, very organized, and super clean. There's also a Ruth's Chris Steak House on site that's AMAZING. No shortage of things to do, easy walks, etc.
Séjour de 4 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 11 janv. 2024
Hi Ronald, thank you for a great review. We are happy to hear you enjoyed our resort to the max.

10/10 Excellent

Gregory

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
beautiful well kept
Séjour de 6 nuits en janvier 2024
Réponse de Aruba Marriott Resort le 11 janv. 2024
Hi Gregory, thank you a great review.

10/10 Excellent

Evelyn M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone friendly and courteous. Waitress Elizabeth at Merkat excellent service.Naica in housekeeping excellent.
Séjour de 4 nuits en décembre 2023
Réponse de Aruba Marriott Resort le 11 janv. 2024
Hi Evelyn, thank you for a great review. We hope to welcome you back soon with us.