Avis sur Anantara Plaza Nice Hotel - A Leading Hotel of the World
Anantara Plaza Nice Hotel - A Leading Hotel of the World
12 Avenue de Verdun, Nice, Alpes-Maritimes
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Anantara Plaza Nice le 18 févr. 2024
Cher M. Christophe, Nous tenons à vous exprimer notre gratitude pour vos commentaires sur votre récente visite, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre hôtel Anantara Plaza Nice ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Nous nous réjouissons de vous accueillir à nouveau très bientôt ! Mes salutations distinguées, Martina Caretta - Quality Manager
10/10 Excellent
franck
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
franck
Séjour de 4 nuits en novembre 2023
Réponse de Laurent Mallory le 21 nov. 2023
En premier lieu nous voudrions vous remercier pour votre note de 5/5 suite à votre visite au sein de notre hotel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Bien cordialement,Laurent Mallory / Directeur Relation Clientèle
10/10 Excellent
Clément
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une très belle adresse
Clément
Séjour de 1 nuit en juillet 2023
Réponse de Laurent Mallory le 21 août 2023
Cher Monsieur Bonaud,Nous vous remercions pour avoir partagé votre opinion sur votre récent séjour parmi nous, notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet, c'est pourquoi nous apprécions votre temps et vos critiques constructives. J'ai transféré vos remarques à notre responsable restauration et des mesures vont être mises en place prochainement pour palier à ce soucis.Dans l'attente de vous accueillir de nouveau à Nice!Anantarament VotreLaurent Mallory / Directeur Relation Clientèle
2/10 Horrible
Philippe
2 avr. 2023
Philippe
Séjour de 3 nuits en mars 2023
10/10 Excellent
Olivier
Voyage d’affaires
3 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivier
Séjour de 1 nuit en janvier 2023
Réponse de Laurent Mallory le 9 mars 2023
Cher Monsieur Otti,Je vous remercie beaucoup d'avoir pris le temps de mettre une notation sur votre séjour à l'Anantara Plaza Nice. J'ai partagé votre retour aux Equipes; celà nous aide à avancer et à nous améliorer au jour le jour.Nous esperons avoir le plaisir de vous accueillir prochainement à Nissa la Bella!Bien cordialement,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Ajit S
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ajit S
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 26 mai 2024
Dear Mr. Ajit, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us! We are delighted to learn that our service and hospitality exceeded your expectations; it has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Ji Young
22 mai 2024
Ji Young
Séjour de 1 nuit en mai 2024
Réponse de Anantara Plaza Nice le 24 mai 2024
Dear Mr. Ji Young, thank you for choosing our Anantara Plaza Nice, and for sharing your feedback with us! We are delighted to learn that our service and hospitality exceeded your expectations, and our entire team is happy to have had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards, Martina Caretta - Quality Manager
10/10 Excellent
Karina
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karina
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 10 mai 2024
Dear Ms. Karina, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! It has been a pleasure to have you as our guest and to create unforgettable memories with you, and we are looking forward to welcoming you back to our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Katie
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katie
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Ms. Katie, thank you for choosing our Anantara Plaza Nice, and for sharing your lovely words with us! We are delighted to learn that our service and hospitality exceeded your expectations, and our entire team is happy to have the opportunity to craft unforgettable memories with and for you. It's a pleasure for me to share your wonderful feedback with all of our team members (starting right with our amazing Concierge!), in order to further inspire and motivate them to always to provide the best guest service! We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager
6/10 Satisfaisant
Woo Hyun, Glendale
Voyage en famille
6 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Woo Hyun
Séjour de 4 nuits en mai 2024
Réponse de Anantara Plaza Nice le 9 mai 2024
Dear Mr. Hyun, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us. We are delighted to learn that our service and hospitality exceeded your expectations, and we thank you for your comprehension in regards to our check-in time, scheduled at 3pm for our guests in order to have everything perfect and ready for the beginning of their adventure! We are looking forward to welcoming you back soon in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Masahiro, Minato-ku
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Masahiro
Séjour de 4 nuits en avril 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Mr. Masahiro, thank you for choosing our Anantara Plaza Nice for your recent stay on the French Riviera, and for sharing your detailed review with us! While I am delighted to learn that our service and hospitality exceeded your expectations, it seems as you experienced a few inconsistencies throughout your experience and, for this reason, I remain at your complete disposal, shall you wish to share any further details with me. I am looking forward to hearing from you and, of course, to welcoming you back in our beautiful Hotel!My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Christine, Auckland
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en avril 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Ms. Christine, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your review with us! It has been a pleasure to welcome you in our beautiful Hotel, and we are looking forward to your next stay! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Gregory
1 mai 2024
Gregory
Séjour de 5 nuits en avril 2024
Réponse de Anantara Plaza Nice le 21 mai 2024
Dear Mr. Gregory, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! It has been a pleasure to have you as a guest, and we are looking forward to welcoming you back, ready to craft new, unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager
8/10 Bien
Sofia
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sofia
Séjour de 2 nuits en avril 2024
Réponse de Anantara Plaza Nice le 24 avr. 2024
Dear Ms. Sofia, thank you for choosing our Anantara Plaza Nice, and for sharing your detailed feedback with us. I am sorry to learn that your room did not reflect your expectations; as we strive every day to ensure our guests are more than satisfied with our service and our Hotel, I assure you that your experience will be shared with our Managers, in order to improve our guest's experience. I remain at your disposal shall you wish to share with me any further details, and to personally assist you in reserving your perfect room shall you wish to give us another opportunity to serve you in the near future.My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Michelle
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en avril 2024
Réponse de Anantara Plaza Nice le 18 avr. 2024
Dear Ms. Michelle, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely feedback with us! It's a pleasure to learn that your stay exceeded your expectations, and our entire team is happy to have had the opportunity to craft unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Jason
31 mars 2024
Jason
Séjour de 5 nuits en mars 2024
Réponse de Anantara Plaza Nice le 21 avr. 2024
Dear Mr. Jason, thank you for choosing our Anantara Plaza Nice, and for sharing your lovely review with us! We are delighted to know your stay exceeded your expectations, and we are looking forward to welcoming you back soon in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager
8/10 Bien
Jennifer
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 5 nuits en mars 2024
Réponse de Anantara Plaza Nice le 31 mars 2024
Dear Ms. Jennifer, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! We are delighted to know our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back to our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Matthew
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 3 nuits en mars 2024
Réponse de Anantara Plaza Nice le 29 mars 2024
Dear Mr. Matthew,thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us. We are delighted to know that your stay exceeded your expectations, and that our team's warm welcome and hospitality were able to make your journey truly unforgettable!We are looking forward to welcoming you back to our beautiful Hotel,My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Graham
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graham
Séjour de 1 nuit en mars 2024
Réponse de Anantara Plaza Nice le 18 mars 2024
Dear Mr. Graham, thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback! We are delighted to know your stay exceeded your expectations, and that our beautiful location, right in the city center, helped you make the most out of your time in Nice! We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Joanna Margaret
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joanna Margaret
Séjour de 4 nuits en décembre 2023
Réponse de Anantara Plaza Nice le 17 mars 2024
Dear Ms. Joanna Margaret,thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback with us! We are delighted to know our hospitality exceeded your expectations, and we are looking forward to welcoming you back really soon! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Clint
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clint
Séjour de 1 nuit en mars 2024
Réponse de Anantara Plaza Nice le 14 mars 2024
Dear Mr. Clint, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! We are pleased to learn that our service and hospitality exceeded your expectations, and we are looking forward to welcoming you back in our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards, Martina Caretta - Quality Manager
10/10 Excellent
Christian Ferdinand
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian Ferdinand
Séjour de 4 nuits en mars 2024
Réponse de Anantara Plaza Nice le 14 mars 2024
Dear Mr. Christian Ferdinand, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us your lovely feedback! We are delighted to know that our service and hospitality exceeded your expectations, turning your stay into an unforgettable journey! We are looking forward to welcoming you back to our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager
6/10 Satisfaisant
Elmar
26 févr. 2024
Elmar
Séjour de 1 nuit en février 2024
Réponse de Anantara Plaza Nice le 28 févr. 2024
Dear Mr. Elmar, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us. I am sorry to learn that your stay with us did not exceed your expectations, and I would love to understand more about your experience. I am looking forward to hearing from you and, of course, to having another opportunity to welcome you back in our beautiful Hotel. My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Paal
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Supert Hotell sentralt i Nice
Paal
Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 28 févr. 2024
Dear Mr. Paal, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera!We are delighted to know that our hospitality and our services exceeded your expectations, and our entire team is happy to have had the opportunity to create unforgettable memories with and for you.We are looking forward to welcoming you back to our beautiful Hotel, My warmest regards, Martina Caretta - Quality Manager
10/10 Excellent
Thania
18 févr. 2024
Thania
Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 24 mars 2024
Dear Ms. Thania, thank you for choosing our Anantara Plaza Nice, and for sharing your feedback with us! We are delighted to learn that our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back soon! My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Paul
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel with fabulous staff.
Paul
Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 18 févr. 2024
Dear Mr. Paul ,thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us such a lovely feedback!We were delighted to welcome you and your family into our beautiful Hotel, and for such a special occasion too! It has been a pleasure to share such a wonderful moment with you, and to have had the opportunity to be a part of the unforgettable memories you made at our Anantara Plaza. We are looking forward to welcoming you back really soon, and to have another chance to exceed your expectations, creating new, wonderful memories for you and your loved ones! My warmest regards,Martina Caretta - Quality Manager
8/10 Bien
James
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 5 nuits en février 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. James, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! We are delighted to know our Hotel and services met and exceeded your expectations, and we are looking forward to welcoming you back soon! My warmest regards,Martina Caretta - Quality Manager
4/10 Médiocre
Soubhi, Doha
Voyage en groupe
7 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Soubhi
Séjour de 2 nuits en janvier 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. Soubhi, thank you for taking the time to write two feedbacks of our Hotel - we are delighted to learn that our location and our services exceeded your expectations, and that you were able to enjoy, from our convenient position in the heart of the city, the beauties of Nice!I was sorry to learn about the loss of your bag - nonetheless, after reviewing our cameras, we can assure you that nobody has approached your vehicle, aside from when explicitly requested by you. I remain at your disposal for any further inquiries, and I am looking forward to welcoming back you in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager
4/10 Médiocre
Soubhi, Doha
Voyage en groupe
25 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Soubhi
Séjour de 2 nuits en janvier 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. Soubhi, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share this feedback with us. While we are delighted to know you enjoyed our breakfast buffet, we are wholeheartedly sorry to learn that our service was not up to your expectations. I assure you that our team is wholeheartedly dedicated to ensuring our guests' utmost satisfaction and well-being, with a true passion for service and excellency. Moreover, while I completely understand your frustration in regards to your bag's loss, I will take this opportunity to remind you, as my colleagues have already conveyed in the past, that, after an investigation conducted via our cameras, we can assure you that nobody has approached the vehicle aside from when explicitly requested by you. I sincerely hope you will soon give us another opportunity to exceed your expectations with our warmest "Anantara-style" hospitality, My warmest regards,Martina Caretta - Quality Manager
10/10 Excellent
Jana
Voyage en couple
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jana
Séjour de 1 nuit en novembre 2023
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Ms. Jana, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us such lovely words about your time here! I deeply apologize for the inconvenience occurred with your shower, but I thank you once again for raising the concern immediately, giving us the opportunity to fix it for you, ensuring the rest of your stay to be an absolute success! We are delighted to know our hospitality and service exceeded your expectations - on your next séjour with us, I would love to have the chance to meet you in person, and to personally go over our culinary offerings to make sure that your tastes are accommodated and catered to!My warmest regards, Martina Caretta - Quality Manager
10/10 Excellent
Ryan
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ryan
Séjour de 3 nuits en décembre 2023
Réponse de Laurent Mallory le 2 janv. 2024
Dear Monsieur Ellis,Thank you very much for sharing this great review of your recent stay at the Anantara Plaza Nice Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and again we are sorry about the issue about your bathroom. We hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
David
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 2 nuits en décembre 2023
Réponse de Laurent Mallory le 23 déc. 2023
Dear Monsieur Champagne,Firstly we would like to thank you for the lovely rating following your recent visit to at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. Hope to have the pleasure to welcome you back soon.With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Brian
Voyage en couple
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en décembre 2023
Réponse de Laurent Mallory le 18 déc. 2023
Dear Monsieur Sandoval Cota,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations, especially on our roof top restaurant on the 6th floor.We hope to have the pleasure to welcome you back soon on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Jerome
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Jerome
Séjour de 1 nuit en décembre 2023
Réponse de Laurent Mallory le 18 déc. 2023
Cher Monsieur Wirotius,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de l'hôtel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous esperons avoir le plaisir de vous accueillir de nouveau à Nissa la Bella!Bonnes fetes de fin d'annéeBien cordialement,Laurent Mallory / Directeur Relation Clientèle
10/10 Excellent
ROBERT
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ROBERT
Séjour de 3 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Head,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
nick
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nick
Séjour de 4 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Garcia,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
Seung
Voyage en famille, Voyage en couple
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seung
Séjour de 2 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Kim,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
8/10 Bien
Olivier
Voyage d’affaires
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost perfect!
Olivier
Séjour de 1 nuit en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Otti,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize that you couldn't enjoy our spa upon your arrival but 20:00 is the closing time.With my kindest regards,Rachell Périgord / Guest Relation
8/10 Bien
Judith, San Antonio
28 nov. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Judith
Séjour de 3 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Ms. Tarbox,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize for the wait, we did our utmost possible to give you the room quickly.With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
Angela
Voyage en groupe
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 3 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Ms. McFadin,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
Bruce
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 4 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Chisholm,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
Jorge
Voyage en couple
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jorge
Séjour de 3 nuits en novembre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Monsieur Najera Lara,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager
10/10 Excellent
Gregory
17 nov. 2023
Gregory
Séjour de 1 nuit en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Gregory,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation
10/10 Excellent
EMMA
Voyage en couple
8 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EMMA
Réponse de Laurent Mallory le 21 nov. 2023
Dear Madame Fletcher,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics concerning the room service. We had effectively telephone issues during your stay and it has been fixed now.I am sorry for that and hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager
10/10 Excellent
Debra
27 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Beautiful fresh new structure
Debra
Séjour de 4 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Valued Guests,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics regarding the room service and the spa and I am really really sorry that you did not have a good experience on these two outlets. I have shared your comment to our Food and beverage manager and our Spa manager to take immediately the appropriate actions.We hope to have the pleasure to welcome you back on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Joanna
20 oct. 2023
Joanna
Séjour de 3 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Madam Nguyen,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager
10/10 Excellent
Ilkka
16 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hyvä valinta
Ilkka
Séjour de 4 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager
10/10 Excellent
Kaitlin
Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous Hotel! A Must Stay...
Kaitlin
Séjour de 1 nuit en septembre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Swenney,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your first night holidays. We hope to have the pleasure to welcome you back soon on the Cote d'Azur!With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Patrick
13 oct. 2023
Patrick
Séjour de 1 nuit en octobre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Obryon,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to note that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager
10/10 Excellent
Peter
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peter
Séjour de 3 nuits en octobre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Thompson,First and foremost we would like to thank you for the praising review you shared following your recent visit to the Anantara Plaza Nice hotel and are delighted to read that we were able to match your expectations. we hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager