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Avis sur Americas Best Value Inn Avenel Woodbridge

1 out of 5
Americas Best Value Inn Avenel Woodbridge
966 US Highway 1, Avenel, NJ

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 116 avis sur 426." "
Note des voyageurs de 8 (Bien), d’après 87 avis sur 426." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 426." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 426." "
Note des voyageurs de 2 (Horrible), d’après 108 avis sur 426." "

6,6/10

Propreté

6,6/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Alain

Les points faibles : Infrastructures et conditions de l’hébergement
They offer me a room who was terrible, i have to pay to change room
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi Alain,Thank you for choosing us for your accommodation needs. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. Please be assured that we will review our procedures to prevent similar issues in the future. We hope to have the opportunity to welcome you back and provide you with a superior experience.

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 25 mai 2024
Hi Martin,We're thrilled to hear that you found our hotel's location appealing. Our team works diligently to ensure guests have access to the best surroundings. It's wonderful to know that you enjoyed the area's charm and convenience during your stay with us. Should you decide to visit again, we'll strive to make your experience even more memorable.

2/10 Horrible

Frank

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was gross not clean my feet where black and there was a crack pipe in my bed I want my money back
Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 21 mai 2024
Hi Frank,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 Horrible

Alyson

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Gave this location another try after staying once before. Never again, prebooked our room. When we got there we were "greeted" by a rude man who stayed on the phone n ignored us for a few minutes, but when another customer came in he assisted him with no issues. When we got into our room there was a strange red stain on the bed..again. When there is not much to do in the area we just wanted to relax but the broken remote did not allow us to do so. Did not feel comfortable going back to the office since we felt like an inconvenience when arriving. Will not be back, do not recommend. There's a motel next door and across the street. I'll take my chances there next time.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 6 mai 2024
Hi Alyson,We deeply regret to hear about your disappointing experience during your recent stay at our hotel. Our team strives to provide exceptional service to all our guests, and we apologize for any inconvenience caused by the delay in addressing your arrival and the condition of your room. We assure you that your feedback has been shared with the relevant departments for immediate attention and improvement. While we understand your frustration, we hope you reconsider and give us another opportunity to exceed your expectations in the future.

2/10 Horrible

Nicole

Séjour de 1 nuit en mai 2024
Réponse de Guest Relation Management le 24 mai 2024
Hi Nicole,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 Horrible

Akeem

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t like it at all room was too small shower was dirty windows didn’t open worst hotel I ever been too
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 1 mai 2024
Hi Akeem,Providing a comfortable and pleasant stay for our guests is our utmost priority, and it's disheartening to learn that we fell short during your visit. Your feedback is important to us, and we will address these issues with our team to make immediate improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

10/10 Excellent

Cristian

Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 20 mai 2024
Hi Christian,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Médiocre

Mudassar, Sialkot

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I guess barely ok for the price
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Specialist le 27 avr. 2024
Hi Mudassar,We appreciate your feedback and apologize if your experience did not meet your expectations. Our team strives to provide value for every guest, and we regret that we fell short in delivering a fully satisfying stay for you. We continuously work on improving our services and facilities to enhance the overall guest experience. Your comments are valuable to us, and we will take them into account as we strive to make necessary improvements.

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
good experience
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 27 avr. 2024
Hi Joshua,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Staff was overly friendly room was clean accommodations were awesome I will return
Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi Stephanie,Thank you for sharing your wonderful feedback about your recent stay with us. We're thrilled to hear that you had such a positive experience and that our staff exceeded your expectations with their friendliness. It's also great to know that you found your room clean and the accommodations awesome. We truly appreciate your kind words and your intention to return. We look forward to welcoming you back for another enjoyable stay with us.

8/10 Bien

Anton

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 21 avr. 2024
Hi Anton,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

4/10 Médiocre

Alyson

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 20 avr. 2024
Hi Alyson,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Horrible

IT

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very bad place The pics are very deceptive
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 16 avr. 2024
Hi IT,It is always our intention to provide transparent and accurate information to our guests. Your experience is important to us, and we take your comments seriously. If there are specific aspects of your stay that you would like to discuss further or if there is anything we can do to make amends, please feel free to contact us directly. We hope to hear from you soon and welcoming you back with a much improved experience.

2/10 Horrible

Jhon

Séjour de 2 nuits en avril 2024
Réponse de Guest Relation Management le 12 avr. 2024
Hi Jhon,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 Satisfaisant

Brian

Voyage d’affaires
Rough start with some hot water issues. But once settled in it was just fine!
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 9 avr. 2024
Hi Brian,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that despite the initial hot water issues, you were able to settle in and have a fine experience during your visit. Your comfort and satisfaction are important to us, and we strive to ensure that all our guests have a pleasant experience. Thank you once again for choosing our hotel. We look forward to welcoming you back and providing you with an improved experience in the future.

2/10 Horrible

Leticia

Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 27 avr. 2024
Hi Leticia,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Horrible

Gima

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 8 avr. 2024
Hi Gima,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Bien

John f

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 5 avr. 2024
Hi John,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Josue

Séjour de 1 nuit en avril 2024
Réponse de Guest Relation Management le 23 avr. 2024
Hi Josue,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

2/10 Horrible

John

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was dirty. The walks looked unclean. The room smelled terrible. I found a cigarette butt under the bed.
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 2 avr. 2024
Hi John,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is invaluable, and I assure you that we take it seriously. We will immediately address these cleanliness issues with our housekeeping team to ensure that our standards are upheld and that such incidents do not occur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Xavier

Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 24 mars 2024
Hi Xavier,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RT 1
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 23 mars 2024
Hi Eric,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 Médiocre

Jose

Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 31 mars 2024
Hi Jose,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
🏨
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 9 mars 2024
Hi Eric,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
🏨
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 6 mars 2024
Hi Eric,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

6/10 Satisfaisant

Xavier

Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 6 mars 2024
Hi Xavier,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

2/10 Horrible

Victor

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La cama es terrible
Séjour de 1 nuit en mars 2024
Réponse de Guest Relation Management le 4 mars 2024
Hi Victor,Thank you for taking the time to share your feedback with us. Your feedback is invaluable to us, and we're committed to ensuring that all aspects of our guests' experience meet the highest standards. Rest assured, we will promptly investigate the issue with our bed and take appropriate measures to address it. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Guest Relation Management le 1 mars 2024
Hi Daniel,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

6/10 Satisfaisant

alfred

Les points forts : Propreté
Lady is always complaining
Its a nice place to stay at for the price, my only concern is the woman that maybe runs it..she can be overbearing at times and I'm there almost every weekend. I'm starting to think about other options
Séjour de 2 nuits en février 2024
Réponse de Guest Relation Management le 29 févr. 2024
Hi Alfred,Thank you for sharing your feedback with us. We're pleased to hear that you find our hotel to be a nice place to stay, especially considering the price. Ensuring that our guests feel comfortable and welcome is incredibly important to us, and we take your concerns seriously. We will address this matter with the appropriate staff member to ensure that all interactions with our guests are positive and respectful. Thank you for your continued patronage, and we look forward to the opportunity to provide you with an even better experience during your future visits.

10/10 Excellent

Griselda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un buen lugar para una noche limpio de fácil acceso parqueo y buen precio para sus instalaciones
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 24 févr. 2024
Hi Griselda,We're delighted to hear that you found our hotel to be a satisfactory choice for your stay, prioritizing cleanliness, convenient parking, and affordability. Providing a comfortable and accommodating environment is paramount to us, and we're thrilled that you appreciated our efforts in maintaining our facilities. We strive to offer a value-driven experience without compromising on quality, and it's gratifying to know that our commitment resonated with you. Your positive feedback encourages us to continue delivering exceptional service to all our guests.

10/10 Excellent

Ariel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Guest Relation Management le 22 févr. 2024
Hi Ariel,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

2/10 Horrible

Milton

Les points faibles : Propreté
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 16 févr. 2024
Hi Milton,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 13 févr. 2024
Hi Gary,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

6/10 Satisfaisant

Dana

Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 13 févr. 2024
Hi Dana,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Melisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay . Love it here . Very calm & collective. Staff is wonderful & heat is great
Séjour de 1 nuit en février 2024
Réponse de Guest Relation Management le 9 févr. 2024
Hi Melisha,We're delighted to hear that you had such a great stay with us! Creating a calm and welcoming atmosphere is important to us, and we're thrilled that you found our staff wonderful and the ambiance peaceful. It's fantastic to know that you enjoyed the warmth and comfort of our accommodations. Your kind words mean a lot to us, and we look forward to providing you with another wonderful experience during your next visit.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Guest Relation Management le 9 févr. 2024
Hi Daniel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

6/10 Satisfaisant

Stanley

Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 10 févr. 2024
Hi Stanley,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

2/10 Horrible

Shomari

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relation Management le 7 févr. 2024
Hi Shomari,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relation Management le 7 févr. 2024
Hi Daniel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

rahul

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and affordable
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 17 janv. 2024
Hi Rahul,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be very clean and affordable during your recent stay. Maintaining a clean and comfortable environment at an affordable rate is important to us, and we appreciate your recognition of our efforts. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 Horrible

Wade

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty under beds never cleaned cops always staff rude as hell "the guys nice" parking lot tight my car got hit twice told owners they said to bad, mold in walls, left wheezing.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relation Management le 16 janv. 2024
Hi Wade,Your feedback is deeply concerning, and we want to assure you that we take such matters seriously. We will be conducting a thorough investigation into the concerns you've mentioned, including the cleanliness of the rooms, staff behavior, parking lot incidents, and any potential issues with mold. Immediate action will be taken to address and rectify these issues to prevent such incidents from recurring. We value your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Guest Relations Specialist le 13 janv. 2024
Hi Daniel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

EDWARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 9 janv. 2024
Hi Edward,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 9 janv. 2024
Hi Gary,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 9 janv. 2024
Hi Daniel,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 Horrible

Imane

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations Specialist le 6 janv. 2024
Hi Imane,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 Bien

Amos

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relation Management le 9 janv. 2024
Hi Amos,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Horrible
The place was very dirty The bed sheets had stains all over it or it was not even laundered and the bed was not even close to being comfortable
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 8 janv. 2024
Dear Valued Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you experienced with the bed sheets, and we understand the importance of a comfortable stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to regain your trust on a future visit.

10/10 Excellent

Marsha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Guest Relation Management le 5 janv. 2024
Hi Marsha,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

2/10 Horrible

Hari

Séjour de 1 nuit en décembre 2023
Réponse de Guest Relation Management le 5 janv. 2024
Hi Hari,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.