Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
7,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 27 févr. 2024
Isabelle, nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l'Hôtel Renwick. Nous sommes heureux que notre proximité avec Grand Central, ainsi que notre excellent restaurant sur place, aient ajouté commodité et plaisir à votre visite. Nous sommes impatients de vous accueillir à nouveau dans le futur.
10/10 Excellent
Yves
Voyage d’affaires
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Valeur sûre
Yves
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 7 févr. 2024
Yves, c'est merveilleux de savoir que le Renwick Hotel est l'un de vos endroits préférés à New York. Nous sommes ravis de notre hôtel idéalement situé et de notre charmante équipe qui a réussi à vous impressionner. Merci de partager votre expérience. Nous attendons votre prochaine visite!
10/10 Excellent
Steve
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb weekend stay for UsOpen
Steve
Séjour de 4 nuits en août 2023
Réponse de Customer Service le 6 sept. 2023
Steve, thank you for your high praise of The Renwick Hotel. We're glad to know that you thoroughly enjoyed your stay. Your remark about our plush beds has been noted. We continually strive to provide our guests with the best possible amenities. We can't wait to welcome you back again soon.
10/10 Excellent
cecile
Voyage en famille
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
cecile
Séjour de 7 nuits en août 2023
Réponse de Customer Service le 24 août 2023
Thanks for the perfect rating, Cecile!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Renwick Hotel.
8/10 Bien
Sophie
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 5 nuits en août 2023
Réponse de Customer Service le 15 août 2023
Sophie, merci d'avoir partagé votre expérience au Renwick Hotel. Nous sommes heureux d'apprendre que vous avez trouvé nos chambres extrêmement propres et confortables. Votre note concernant la taille de la chambre a été notée et nous nous efforcerons de l'améliorer. Nous apprécions également vos compliments sur les agréables membres de notre équipe. Au plaisir de vous accueillir à nouveau pour une autre visite.
8/10 Bien
Gilles
2 août 2023
Gilles
Séjour de 7 nuits en juillet 2023
Réponse de Customer Service le 3 août 2023
We appreciate your lovely rating, Gilles!The satisfaction of our guests is important to us so we can't wait to see you back again at The Renwick Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
10/10 Excellent
Virginie
Voyage en famille
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour en famille formidable
Virginie
Séjour de 7 nuits en juillet 2023
Réponse de Customer Service le 30 juil. 2023
Thanks for the perfect rating, Virginie! We can't wait to see you again soon for another amazing experience at The Renwick Hotel. Have a great day!
8/10 Bien
Voyageur vérifié
Voyage en famille
17 août 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 11 nuits en août 2022
Réponse de Customer Service le 18 août 2022
Merci pour l'avis 8/10 !
Nous sommes ravis d'apprendre que vous avez passé une excellente expérience à l'hôtel Renwick ! C'est merveilleux que vous ayez aimé notre atmosphère paisible et notre emplacement, ainsi que notre équipe ! Nous serions ravis de vous revoir bientôt pour partager une expérience encore plus positive avec vous.
10/10 Excellent
Emilie
23 mai 2022
Emilie
Séjour de 7 nuits en mai 2022
2/10 Horrible
Mario
27 avr. 2022
Mario
Séjour de 3 nuits en avril 2022
8/10 Bien
Voyageur vérifié
8 juil. 2019
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Customer Service le 9 juil. 2019
Thanks for the great rating!
We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting again soon, we'd love to have you back!
Have a lovely day!
8/10 Bien
Katherine
27 mai 2024
Katherine
Séjour de 4 nuits en mai 2024
8/10 Bien
Hye Sung
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hye Sung
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 28 mai 2024
Hye, thank you for your positive rating of The Renwick Hotel! The team is delighted you enjoyed your stay. We hope to welcome you back soon for another great experience.
10/10 Excellent
Raffaela
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raffaela
Séjour de 8 nuits en mars 2024
Réponse de Customer Service le 26 mai 2024
Grazie per aver dedicato del tempo per lasciare questa meravigliosa valutazione, Raffaela! Speriamo di rivederti presto al Renwick Hotel per poter condividere ancora un'altra fantastica esperienza!
10/10 Excellent
Jeffrey
Voyage d’affaires
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Jeffrey, thank you for your kind words! The Renwick Hotel team is delighted to hear that you enjoyed the spacious accommodations and found the location near Grand Central convenient. We look forward to welcoming you back soon!
6/10 Satisfaisant
mario
Voyage en famille
21 mai 2024
Les points forts : Personnel et service et équipements
mario
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Mario, thank you for sharing your feedback. Your comments about the room's environment have been shared with our team for further review. We always strive to provide a comfortable experience for all our guests. Your feedback is valuable as we continuously work on improving our services.
8/10 Bien
morris
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
morris
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Morris,Thank you for sharing your thoughts about The Renwick Hotel. It’s wonderful to hear you found it charming and enjoyed its convenient location and quieter atmosphere.We’re glad to know you appreciated the room amenities and our team’s prompt attention to your A/C issue. Your feedback about the billing will be taken into account to improve future guest experiences.We hope to have the pleasure of welcoming you again.Safe travels!
10/10 Excellent
antonio, HUNTINGTON STATION
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
antonio
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 22 mai 2024
Antonio, thank you for the excellent rating! The Renwick Hotel team is thrilled you enjoyed your stay. We’re looking forward to welcoming you back soon.
10/10 Excellent
Rosa, Houston
Voyage en famille
20 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Rosa
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Rosa, thank you for your fantastic review. The team at The Renwick Hotel is delighted that you enjoyed your stay, especially the excellent service and prime location. We're thrilled that you found the rooms comfortable and appreciated the stylish lobby. We look forward to welcoming you back on your next visit to NYC!
10/10 Excellent
Lauren, OLD LYME
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Lauren, thank you for your wonderful review. The Renwick Hotel team is thrilled to hear that Peter and the housekeeping team made such a positive impact on your stay. We’re glad you found the room clean and comfortable, and it’s great to hear our other guests added to your enjoyable experience. We’re looking forward to welcoming you back soon!
8/10 Bien
Patricia, Bridgehampton
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Patricia, thank you for your kind words about The Renwick Hotel. We're pleased you enjoyed our convenient location. We're looking forward to welcoming you back soon!
8/10 Bien
Catherine
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 16 mai 2024
Catherine, thank you for sharing your experience at The Renwick Hotel. The location truly is ideal for exploring the city. Our team members will be pleased to hear your kind words. We're looking forward to welcoming you back!
10/10 Excellent
Leah, Traverse City
Voyage en famille
11 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Leah
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 12 mai 2024
Leah, it's splendid hearing that The Renwick Hotel offered a speedy resolution to your air conditioning concern. We're pleased you found the room spacious and cozy. While we strive to maintain immaculate rooms, it seems we overlooked some spots in the carpet in yours, and for that, we apologize. Your satisfaction is a top priority, and we're delighted your stay was otherwise enjoyable. We value your feedback and look forward to welcoming you back in the future.
4/10 Médiocre
Laura
Voyage en couple
11 mai 2024
Les points faibles : Personnel et service et équipements
Laura
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 11 mai 2024
The guest did not complain to us about the room or service defects that we could have fixed immediately or offer an upgrade while she was at the property. We are sorry she had to leave early but we are unable to refund the night.
10/10 Excellent
Lisa
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en mai 2024
Réponse de OK le 10 mai 2024
Thank you for your kind words. We really appreciate your business. Looking forward to host you again.
8/10 Bien
Tomoko
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tomoko
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 9 mai 2024
Tomoko, it's great to see you had a positive stay at The Renwick Hotel. We appreciate your rating and hope we have the privilege of welcoming you back the next time you're in town. Safe travels to you!
10/10 Excellent
Mason
Voyage en couple
4 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mason
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
Mason, it's wonderful to hear your experience at The Renwick Hotel was so positive. We are proud of our colleagues at the front desk for their accommodating service. We're glad the early check-in and room upgrade enhanced your comfort. Keeping water in your room and providing fresh towels daily is part of our commitment to ensure exemplary accommodation. It seems like our convenient, serene location close to Grand Central was beneficial for your visit. We're thrilled that you felt secure and peaceful throughout your stay. Thank you for choosing The Renwick Hotel and we eagerly await your return.
10/10 Excellent
Paul
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 4 mai 2024
Paul, thank you for highlighting The Renwick Hotel's prime location. We're pleased our management team was proactive during your stay. Looking forward to welcoming you back.
10/10 Excellent
Jaclyn
Voyage d’affaires
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaclyn
Séjour de 2 nuits en avril 2024
Réponse de OK le 1 mai 2024
Thank you for this positive rating. We hope to host you in the near future.
6/10 Satisfaisant
Kimberly
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Kimberly, it's great to hear you appreciate the central location of The Renwick Hotel and the nearby dining options. We're glad you were satisfied with your room, though regretful that the noise level did not meet your expectation. Your feedback on room assignment is greatly appreciated. We're glad our team members were able to resolve any discrepancies immediately. Thank you for your constructive review, we strive to provide an even better experience in the future.
10/10 Excellent
Lori, Monterey
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lori
Séjour de 7 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Lori, it's delightful to hear that you had such a positive experience at The Renwick Hotel. We're happy that our location offered convenience and easy access to various city highlights. It's wonderful to know you appreciated our spacious rooms, cleanliness, and the plethora of nearby food choices. Additionally, it's wonderful to hear that our morning coffee was to your liking and that our team members were able to assist you during your stay. Thank you for your high regard and we're looking forward to welcoming you back.
10/10 Excellent
Bruce
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Bruce, thank you for choosing The Renwick Hotel for your recent stay. We're delighted to know you had an enjoyable experience. We hope you consider staying with us again in the future.
10/10 Excellent
Mary Augusta
24 avr. 2024
Mary Augusta
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 mai 2024
Mary, it's delightful to hear you had a top-notch stay at The Renwick Hotel. We're thrilled that the experience lived up to your expectations. Thank you for the positive rating on Expedia, and we hope we can welcome you back soon.
10/10 Excellent
Krista
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Krista
Séjour de 1 nuit en avril 2024
Réponse de OK le 20 avr. 2024
Thank you Krista for giving a 5 rating. We appreciate your business and looking forward to host you again.Thanks
8/10 Bien
Marjon van der, Deventer
18 avr. 2024
Marjon van der
Séjour de 8 nuits en avril 2024
Réponse de Customer Service le 9 mai 2024
Marjon, it's great to see that your stay at The Renwick Hotel had a positive impact on you. We hope to have the opportunity to welcome you back for an even more enjoyable experience next time.
10/10 Excellent
Aly
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aly
Séjour de 2 nuits en avril 2024
Réponse de OK le 18 avr. 2024
Hi Aly,Thank you for staying with us and hopefully we will host you again. We do appreciate your business.Thanks
8/10 Bien
Charles
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en janvier 2024
Réponse de OK le 18 avr. 2024
Hello Charles,Thank you for staying with us. We are happy you had a great stay. We hope to host you again.Thanks
8/10 Bien
Kirsty
18 avr. 2024
Kirsty
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Kirsty, it's wonderful to hear that your stay at The Renwick Hotel was an enjoyable one. We appreciate your positive feedback and we look forward to providing you with another delightful stay in the future.
10/10 Excellent
Theresa
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theresa
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Theresa, it's wonderful to know that you enjoyed your stay at The Renwick Hotel. The prime location in Murray Hill is indeed one of our many highlights. We appreciate you sharing your experience and look forward to your next visit.
8/10 Bien
Yusuf, Boston
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yusuf
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Yusuf, we're thrilled you enjoyed your stay at The Renwick Hotel and appreciated our excellent location, comfortable accommodations, and complimentary amenities. It's great to hear that the proximity to Grand Central Station and local shopping was convenient for you.We understand your feedback about the lack of in-room breakfast and beverage options. Rest assured, we're always looking at new ways to improve our guest's experience. Your remark about the basic television and stationery has been noted. While our decor leans toward the classic, our goal is to ensure all facilities meet our guest's modern needs. Please visit us again so we can better serve you in the future.
10/10 Excellent
Keita
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keita
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
Keita, it's great to hear you found your experience at The Renwick Hotel to be awesome! We appreciate your positive feedback and look forward to welcoming you back for your next visit.
4/10 Médiocre
Frances
14 avr. 2024
Les points faibles : Personnel et service
Frances
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Frances, it's notable that you left a rating without any comments. We're eager to understand more about your experience at The Renwick Hotel. As we continually strive for excellence, your further thoughts would be appreciated. We hope you'll reconsider staying with us in the future.
8/10 Bien
Michelle
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 7 nuits en avril 2024
Réponse de Customer Service le 13 avr. 2024
Michelle, we're delighted you found The Renwick Hotel's central location to your liking. It's indeed an amazing spot from which to explore the city. We would be more than happy to welcome you back when your travels bring you our way.
10/10 Excellent
Patricia, Bridgehampton
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 12 avr. 2024
Patricia, thank you for sharing your positive experience at The Renwick Hotel. We're delighted to hear about your love for our modern aesthetics and the great service you received. We pride ourselves on creating comfortable spaces, even in the smaller rooms, and are glad to know the spaciousness of the bathroom was appreciated. We hope to see you again soon.
10/10 Excellent
Daniel
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 12 avr. 2024
Daniel, it's wonderful to hear that you enthusiastically recommend The Renwick Hotel! Your positive feedback is greatly appreciated. We hope to welcome you back soon for another memorable experience.
10/10 Excellent
Ceely
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ceely
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Ceely, it's delightful to know that you had a wonderful stay at The Renwick Hotel. We're thrilled to have been part of your journey and we appreciate your high rating. We hope to have the opportunity to offer you another memorable stay soon!
10/10 Excellent
Jody
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jody
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Jody, it's heartening to know you had a remarkable experience at The Renwick Hotel. Acknowledging your feedback on the early morning coffee availability, we appreciate your patience as we continue refining our amenities and services. We're thrilled you found the location advantageous and felt comfortable throughout your stay. We thank you for your recommendation and eagerly look forward to welcoming you back for another memorable stay.
10/10 Excellent
Nobuo
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nobuo
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Nobuo, we are thrilled that The Renwick Hotel played a part in your inaugural visit to the United States. It's pleasing to know that you found our location to be convenient and our team members treated you well so that you had an enjoyable stay in New York. Your appreciation is very encouraging. We hope to welcome you back on your next visit.
10/10 Excellent
KenYatta
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KenYatta
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 9 avr. 2024
Ken, thank you for sharing your experience at The Renwick Hotel. We're delighted to know that you found our hotel to be a pleasing retreat and our service to be gracious. Your appreciation motivates us to strive for excellence. It was truly a pleasure to have you and we're looking forward to welcoming you back for another lovely stay in NYC.
10/10 Excellent
Nicole
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 8 avr. 2024
Nicole, we're thrilled to hear that you enjoyed your stay at The Renwick Hotel. It's fantastic that our team members added to your positive experience, and you found the room sizes delightfully ample for New York standards. We can't wait for your return, offering another memorable visit.