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Avis sur The Langham, New York, Fifth Avenue

5 out of 5
The Langham, New York, Fifth Avenue
400 Fifth Avenue, New York, NY

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 820 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 105 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1000." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Séjour de 3 nuits en avril 2024
Réponse de Richard Bussiere, Managing Director le 14 mai 2024
Dear Michel,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Sebastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour parfait
Séjour de 4 nuits en février 2024
Réponse de Richard Bussiere, Managing Director le 12 févr. 2024
Dear Sebastien,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious clean room. Excellent situation. Great fitness open 24/7. Very helpful and friendly staff. We will definitely come back!
Séjour de 5 nuits en octobre 2023
Réponse de The Langham, New York le 24 oct. 2023
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

10/10 Excellent

Didier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent établissement Famille deux adultes et trois enfants Parfaite situation pour visiter NYC Le personnel est d’une extrême gentillesse La chambre est très confort, la literie reposante et la propreté exemplaire. Je ne mets jamais d’avis mais pour le coup je n’hésite pas jack et Na sont des professionnels remarquables. Ce n’est pas forcément donné mais je ne suis pas déçu Chambre 604
Séjour de 7 nuits en août 2023
Réponse de The Langham, New York le 17 août 2023
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de The Langham, New York le 17 août 2023
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

8/10 Bien

Lac long

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
Séjour de 2 nuits en juillet 2023
Réponse de Richard Bussiere le 4 août 2023
Dear Lac,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Hamdi

Séjour de 3 nuits en juin 2023
Réponse de The Langham, New York le 17 août 2023
Thank you so much for the feedback, we’re glad to hear you had an enjoyable stay. We look forward to your return in the future.

8/10 Bien

Felix

Séjour de 6 nuits en mai 2022

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Dommage qu’il n’y ai pas de restaurant pour le petit déjeuner.
Séjour de 3 nuits en novembre 2021
Réponse de Richard Bussiere, Managing Director le 15 nov. 2021
Thank you for sharing your review of your experience at The Langham. I'm glad that you enjoyed your overall experience with us. Thank you, as well, for your feedback on our restaurant. I have shared your feedback about breakfast with our partners at Ai Fiori. I hope that you will come back to see us again in the future. Thank you again for your review!

10/10 Excellent

LAURENT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un must sur la cinquième avenue
Emplacement ideal. Service impeccable. Très bon room service. Un vrai cinq étoiles avec des chambres et suites très spacieuses.
Séjour de 4 nuits en février 2020
Réponse de Richard Bussiere, Managing Director le 23 févr. 2020
Thank you for taking the time to share your positive review of The Langham, New York! I'm so happy you enjoyed your stay with us. I hope you'll come back to see us again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellente localisation. Confort et services. Personnel très courtois et avenant.
Séjour de 2 nuits en octobre 2019
Réponse de Richard Bussiere, Managing Director le 21 oct. 2019
Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you enjoyed your stay with us and had such positive experiences with our staff. I hope that you will come back to see us again in the future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2019

8/10 Bien

NOELLE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019

10/10 Excellent

Stef, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Langham est idéalement situé sur la 5ème avenue. A 2 pas de l'Empire State Building, et à 10 minutes de Central et du Chrysler Building, il offre un confort au top. Nespresso à disposition, lit très confortable, salle de bain immense : en résumé parfait !
Séjour de 4 nuits en octobre 2018
Réponse de Richard Bussiere, Managing Director le 25 oct. 2018
Merci d'avoir partagé votre avis sur The Langham, New York. Je suis très heureux que vous ayez choisi de rester avec nous lors de votre sejour a New York. Je vous remercie pour vos compliments sur notre service et notre personnel.

10/10 Excellent

Na-Young

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

8/10 Bien

Adegoriola

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and service were excellent
Séjour de 1 nuit en mai 2024
Réponse de Richard Bussiere, Managing Director le 22 mai 2024
Dear Adegoriola,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 Bien

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Jorge

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb hotel, service, personnel, amenities, property A
Séjour de 1 nuit en mai 2024
Réponse de Richard Bussiere, Managing Director le 22 mai 2024
Dear Jorge,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and service was very good
Séjour de 3 nuits en mai 2024
Réponse de Richard Bussiere, Managing Director le 13 mai 2024
Dear John,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Frances

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible service, amazing room, we had a wonderful time at the hotel.
Séjour de 3 nuits en avril 2024
Réponse de Richard Bussiere, Managing Director le 13 mai 2024
Dear Frances,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We would definitely stay here again for our next trip to NYC.
Séjour de 5 nuits en mai 2024
Réponse de Richard Bussiere, Managing Director le 13 mai 2024
Dear Alexandra,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 Bien

PREJU, new york

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Your staff are some of the best in any top hotel in NYC. In particular, Abu, at the door, is one of the most welcoming and gracious hosts one could hope to encounter. He’s one of the main reasons I book repeatedly at the Langham. Please give him my best and hopefully a raise! PJ
Séjour de 3 nuits en mai 2024
Réponse de Richard Bussiere, Managing Director le 9 mai 2024
Dear Preju,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York and that you had such a great experience with Abu. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

4/10 Médiocre

Katherine, Seattle

Loud (in the middle of the night), over-priced, and rapidly getting shabby “5-star” hotel. Only 3 elevators for entire 26 floors and wait times were long and annoying. The cleaning staff’s schedule was perplexing (all day and most of early evening) and they cram their large cleaning carts into the 3 small elevators stopping at every floor. I literally had to leave 20 mins on either side of my attempting to leave the room—to get to the street. Rooms were large but getting shabby with stained carpets, chipped woodwork and bathroom blinds that were malfunctioning. Food/room service was mediocre and way over-priced.
Séjour de 7 nuits en avril 2024

10/10 Excellent

harry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel and helpful staff
Séjour de 4 nuits en avril 2024
Réponse de Richard Bussiere le 6 mai 2024
Dear Harry,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

emmylou

Les points forts : Propreté
Séjour de 3 nuits en avril 2024
Réponse de Richard Bussiere, Managing Director le 9 mai 2024
Hello,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Serdar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We spent more than a week at this property in late April. If you like walking in the city, this hotel has the perfect location to get anywhere with a healthy walk (not talking "around the corner" but something that will nicely get you over 10k steps/day) including the Central Park, Chelsea, Soho, East & West Village, etc. If you want to use the subway, the station is close-by. Cabs and app-based rides are abundant as well. We were very happy with the housekeeping service, and the quality of the job they've done. Also with the very spacious room. The restaurant was very convenient and offered excellent food & drink choices. The staff there, and elsewhere at the hotel was very helpful and friendly. Couple of things that we did not like: (1) considering this is a 5* hotel, unless you use the "club lounge" (an offer was made at the check-in but I did not find it reasonable, and did not have the energy to negotiate after a 10-hr flight and a cab-ride from JFK), there is not much of a lobby-space where you can spend quality time, you can use the restaurant but they don't serve 24/7, and (2) we paid for one of the higher-grade rooms, a "deluxe, city-view", but not sure if we got one (yes, we had a view of a part of the city, but can't say it matched our past stays in NYC)... be sure to avoid a West facing room, if you can (once again, we were too tired to ask for a change-of-room after a long trip... hotel should've done that considering our long stay).
Séjour de 9 nuits en avril 2024
Réponse de Richard Bussiere le 2 mai 2024
Dear Serdar,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Matt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Richard Bussiere, Managing Director le 9 mai 2024
Dear Matt,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 Bien

Sophia

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
The check in person was CRAZY aggressive trying to upsell me $500/night for a suite. There was some strange noise in the wall from midnight to 3am. Like a cell phone was buried in the wall or something. buzzing/vibration. The bell staff were very nice. LOVED the giant family room.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel! Very spacious rooms (especially for Manhattan). The location was the best- we walked everywhere. The staff was beyond friendly - we had an incredible family vaca!
Séjour de 3 nuits en mars 2024
Réponse de Richard Bussiere, Managing Director le 1 mai 2024
Dear Amber,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Ron, Vero Beach

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent room
Séjour de 1 nuit en avril 2024
Réponse de Richard Bussiere, Managing Director le 1 mai 2024
Dear Ron,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic setup and location! Spacious room and amazing view
Séjour de 1 nuit en avril 2024
Réponse de Richard Bussiere, Managing Director le 1 mai 2024
Dear Michael,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Bryan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent in every way. We stayed with our children and the accomodations were perfect. The staff was superb and the room was spacious and modern. We will certainly stay again.
Séjour de 4 nuits en avril 2024
Réponse de Richard Bussiere le 15 avr. 2024
Dear Bryan,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 Satisfaisant

Myles

Les points forts : Propreté
Séjour de 4 nuits en avril 2024
Réponse de Richard Bussiere le 15 avr. 2024
Dear Myles,Thank you for taking the time to share your review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Richard Bussiere, Managing Director le 5 avr. 2024
Dear Mark,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff extremely professional and helpful. Comfortable large rooms. Restaurant and bar were top notch.
Séjour de 4 nuits en mars 2024
Réponse de Richard Bussiere le 4 avr. 2024
Dear Carlos,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 Bien

James

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Richard Bussiere le 4 avr. 2024
Dear James,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Oscar S

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are perfect for a family. Staff is amazing
Séjour de 3 nuits en mars 2024
Réponse de Richard Bussiere le 4 avr. 2024
Dear Oscar,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Lyle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel in a great location
Séjour de 1 nuit en mars 2024
Réponse de Richard Bussiere le 29 mars 2024
Dear Lyle,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Kash

Séjour de 3 nuits en mars 2024
Réponse de Richard Bussiere, Managing Director le 17 avr. 2024
Dear Kash,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff is very courteous and always welcoming.
Séjour de 2 nuits en mars 2024
Réponse de Richard Bussiere, Managing Director le 19 mars 2024
Dear Tracy,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Marissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was top notch- Langham is the best!!!!
Séjour de 2 nuits en février 2024
Réponse de Richard Bussiere le 26 févr. 2024
Dear Marissa,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

8/10 Bien

Ching Ching, Diamond Bar

Voyage en famille
The alarm woke us up at 2 am , it turned out it was the false alarm ， made us couldn’t sleep at all, no rest for the whole night, our family tired for the whole trip, very unpleasant feeling.
Séjour de 3 nuits en février 2024
Réponse de Richard Bussiere le 26 févr. 2024
Dear Ching Ching,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please accept our sincere apologies for any alarms going off. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb. Best hotel in NYC!
Séjour de 2 nuits en février 2024
Réponse de Richard Bussiere le 26 févr. 2024
Dear Richard,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Christian Johannes, München

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ein sehr schönes und stylish eingerichtetes Hotel mit sehr nettem Personal
Séjour de 3 nuits en février 2024
Réponse de Richard Bussiere le 20 févr. 2024
Dear Christian,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

6/10 Satisfaisant

Brian

Les points forts : Propreté et personnel et service
The elevator service was atrocious. Waiting times were so long we took the stairs on many occasions.
Séjour de 2 nuits en février 2024
Réponse de Richard Bussiere le 20 févr. 2024
Dear Brian,Thank you for taking the time to share your review of The Langham, New York. I am so happy that you chose to stay with us when you were in New York. Please note we are doing some maintenance on the elevators, and the timeliness is not what our guests would normally experience. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Catherine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Richard Bussiere le 20 févr. 2024
Dear Catherine,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.

10/10 Excellent

Juan Pablo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very well done.
Séjour de 4 nuits en février 2024
Réponse de Richard Bussiere, Managing Director le 12 févr. 2024
Dear Juan Pablo,Thank you for taking the time to share your positive review of The Langham, New York! I am so happy that you chose to stay with us when you were in New York. I hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.