Extérieur
Vérifier la disponibilité

Avis sur The FIDI Hotel

2 out of 5
The FIDI Hotel
11 Stone St, New York, NY

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 339." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 339." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 339." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 339." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 339." "

9,4/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Hotel Management le 18 oct. 2023
Thank you for the review. Come and stay with us again!

10/10 Excellent

Kristelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai adoré l'Hôtel Fidi. Complètement récent, moderne, propre, et dans un quartier sécuritaire. Près de trois lignes de métro. Le check-in était très facile, le personnel est gentil et courtois. Il y avait du café offert au 2e étage, mais si nous nous levions trop tard, il n'en restait plus. Pas de déjeuner inclus. J'ai vu quelques personnes avec des animaux, c'est un hôtel pet friendly. Bon à savoir ! À quelques pas, il y a une petite rue animée et remplie de bons restaurants. Ils ont gardé nos bagages pour la journée au moment du check-out. Je recommande !
Séjour de 3 nuits en août 2023
Réponse de Lauren Reynor et le personnel de l'hôtel FIDI le 17 août 2023
Merci pour votre merveilleuse critique! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous et espérons vous accueillir à nouveau bientôt!

10/10 Excellent

rosann

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et équipements
Excellent! Clean , small but efficient use of space.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 28 mai 2024
We're grateful for your wonderful feedback! It brings us joy to know that you valued our cleanliness and the thoughtful utilization of space. Our goal is to create a cozy and practical atmosphere for our guests, so we're thrilled that your stay was enjoyable. Looking forward to hosting you again in the near future!

10/10 Excellent

Giselle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Ar'Myiah

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
A little on the expensive side with the fees. There is no pool, no soap included, the room was small, no iron or ironing board. However they provide complimentary water, tea and coffee.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 28 mai 2024
Thank you for your review. We're sorry to hear that you found our fees to be a bit pricey and that certain amenities didn't meet your expectations.Please note that we provide a soap bar and shower gel upon check-in, and additional toiletries are available upon request at any time. We also offer steamers for your convenience.While we don't have a pool and the room size was not to your preference, we're glad you enjoyed our complimentary water, tea, and coffee.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Constance, Birmingham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Special place.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 27 mai 2024
Thank you for sharing your feedback! We're delighted to hear you had a wonderful experience. Our team strives to create memorable stays, and we're glad our efforts made a positive impact. We can't wait to welcome you back for another fantastic stay soon!

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Five star across the board
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you for the fantastic rating! We're thrilled you had a five-star experience with us. We hope to welcome you back for another great stay soon!

8/10 Bien

Norma Viridiana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Una buena ubicación a media cuadra de la estación del metro! Súper accesible!
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you for your feedback! We're thrilled to hear you appreciated our convenient location near the subway station. We strive to provide easy accessibility for our guests, and we're glad it made your stay more enjoyable. We hope to welcome you back again soon!

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean and quiet. Rooms are very small but the king bed was very comfortable; there is space for only 1-2 people and you have to be a minimalist. I was a solo traveller and so it was perfect for me.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you for sharing your experience! We're glad you enjoyed our location, clean rooms, and comfortable king bed. While our rooms may be compact, we're pleased they suited your solo travel needs. Your feedback is valuable, and we hope to welcome you back soon!

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We took the train into the city and found the Fidi Hotel was so easy to get to via subway! There were four subway platforms convenient for us to get to! The staff was friendly and accommodating. They were very professional as well. Our room was perfect! “The best hotel I’ve stayed in Manhattan” said my friend who has stayed in six! I would highly recommend. We hung out in Soho and Chelsea mainly but we stayed here at the Fidi because it was the cheapest option we found. Overall, recommend for whatever you're looking for in NYC!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 25 mai 2024
Thank you for leaving a review about your stay! We are delighted to know you enjoyed yourself. We hope to welcome you back soon.

8/10 Bien

Robyn

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 25 mai 2024
Thank you for reviewing your stay with us!

6/10 Satisfaisant

Yilin

Voyage d’affaires
Les points forts : Propreté et personnel et service
The room is too small for business travelers that might have to work or spend sometime to decompress.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you for sharing your feedback with us. We're sorry to hear that you found the room size to be inadequate for your needs as a business traveler. We understand the importance of having a comfortable space to work and decompress during your stay.We appreciate your input and will take your comments into consideration as we strive to improve our accommodations to better meet the needs of our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Cara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely, clean, quiet hotel in the convenient area of the Financial District. Incredible dining close by and quick walk to the subway! The staff went above and beyond for my son’s 16th birthday. I truly cannot wait to book our next stay with them. Exceptional and great value.
Réponse de Hotel Management le 22 mai 2024
We're thrilled to hear about your positive experience with us! It's fantastic that you found our hotel lovely, clean, and conveniently located in the Financial District. We're delighted that you enjoyed the nearby dining options and found the subway easily accessible. Making your son's 16th birthday memorable was a pleasure for us, and we can't wait to welcome you back for your next stay! Thank you for your kind words about our exceptional service and value.

10/10 Excellent

Linda

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and modern. Staff super friendly, would recommend to anyone!
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 21 mai 2024
Hello and thank you for sharing your feedback about our super friendly staff and well kept modern space! We hope to welcome you back soon.

10/10 Excellent

Stormi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 21 mai 2024
Hello and thank you for sharing your positive feedback!

8/10 Bien

monique

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
We had a very nice experience! We stayed here Mother’s Day weekend! The room was very clean and well lit. The bed was too soft. It sank in as u lay on it but overall it was a nice place!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 22 mai 2024
Thank you for sharing your experience with us! We're glad you enjoyed your Mother's Day weekend stay, despite any discomfort with the bed. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Martina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr gutes Hotel für einen Aufenthalt in NY
Séjour de 6 nuits en mai 2024
Réponse de Hotel Management le 22 mai 2024
We greatly appreciate your feedback! It's wonderful to hear that you had an excellent stay with us in New York. We look forward to the opportunity to welcome you back again soon!

10/10 Excellent

Sergei, La Grange

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and clean room.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 22 mai 2024
Hello and thank you for sharing your feedback. We're delighted to hear that you found our staff friendly and your room clean. We hope to welcome you back soon!

10/10 Excellent

Natalie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was one of the most comfortable I’ve slept on in any hotel.
Séjour de 3 nuits en mai 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 16 mai 2024
We are so pleased to hear that you found our best so comfortable! Thanks for your review!

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Hotel Management le 15 mai 2024
Thank you for your review! We hope to welcome you back again in the future!

4/10 Médiocre

Keira

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room wasn’t anything like the pictures, extremely small and wouldn't have reserved had I known beforehand. Very disappointing.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 13 mai 2024
I'm sorry to hear that your experience didn't match your expectations. We appreciate your feedback and will use it to improve our descriptions and ensure a better match between our listings and the actual accommodations.

10/10 Excellent

Chris

Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 13 mai 2024
Thank you for the fantastic review! We're thrilled you enjoyed your stay. If there's anything more we can do to enhance your next visit, just reach out. We can't wait to welcome you back!

10/10 Excellent

Lisa Nicole

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was actually a pretty nice place. The staff was super helpful in answering questions and it was really well decorated. My room was an ADA Accessible room that had much more space to move around than I was expecting. The bed was comfortable, there was a small cabinet style closet with hangers, towels, a hair dryer, and even an umbrella to use while I was there. There was a small desk with chair to use, tv, glasses, and two water bottles that appeared for me to have each day I was there. I could definitely have used more shelving or space to put my things in the bathroom, but I was very pleased with my stay there. One downside was the office building directly in front of my window. I have no idea if they could see inside my room, so I kept the shade down (even though I could still see out) and tried to not dress in my room at night with a light on. I'm sure I could have asked the staff if people could see in the building, but it did make me a tiny bit uncomfortable while there. The "Gym"in one treadmill, one elliptical, and a few weights, so not something I used while there. Regardless - I would definitely stay there again as it was nice and clean and a great location!
Séjour de 2 nuits en mai 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 16 mai 2024
Thank you for your review. We are so pleased to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Stacie, Port Tobacco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always very friendly at the front desk
Séjour de 1 nuit en mai 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 10 mai 2024
Thank you!

6/10 Satisfaisant

Seth

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 10 mai 2024
Thank you!

10/10 Excellent

Lena Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es war ein sehr sauberes Zimmer. Das Personal war sehr freundlich und hilfsbereit. Die Gegend war für New York relativ ruhig und gut gelegen. Die Subway war nur wenige Minuten entfernt, ebenso die Staten Island Ferry. Das Zimmer hatte alles was man für einen Städte Trip benötigt. Das Bett war sehr bequem. Jeden Tag wurde das Zimmer sauber gemacht, mit frischen Handtüchern. Wie würden beim nächsten mal wieder hier buchen.
Séjour de 7 nuits en avril 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 7 mai 2024
Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Sardor

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 6 mai 2024
Thank you for the review! Please come and stay with us again.

4/10 Médiocre

Nelson, Washington

Voyage d’affaires
The room was clean but had NO closet or even hooks for clothes
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 6 mai 2024
Thank you for your positive review! We're glad to hear you had a great experience with us. Looking forward to welcoming you back soon!

10/10 Excellent

Stacie, Boyds

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like that it feels new and clean. Wish it had coffee in room.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 6 mai 2024
Thanks for your feedback! We're thrilled you enjoyed the fresh feel. Just to let you know, we offer complimentary coffee in the lobby from 7:30 to 10am. We hope to welcome you back soon!

2/10 Horrible

zhen, BAYSIDE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 30 avr. 2024
Hello and thank you for sharing your feedback. We're sorry for any disappointment. Your feedback is valuable, and we'd like to address any concerns directly. Please reach out to us so we can improve your experience.

10/10 Excellent

Colin

Séjour de 4 nuits en avril 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 16 mai 2024
Thank you!

10/10 Excellent

Meagan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 24 avr. 2024
Hello and thank you for your 5 star review!

10/10 Excellent

Meagan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great hotel. Not only is it close to a few subway lines that can bring you all around the city, but the rooms are newly renovated and feel clean and homey. The best part about this hotel though is hands down the staff. The nicest staff in all of NYC. Truly wonderful people that are always willing to help. Never saw anyone without a smile on. Will be back many more times!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Thank you for your glowing review! We're thrilled to hear you enjoyed your stay, our convenient location, and our newly renovated rooms. Our staff takes great pride in providing exceptional service, and we're delighted that you found them friendly and accommodating. We look forward to welcoming you back on many more occasions!

8/10 Bien

ROBERTO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
IT WAS EVERYTHING BEAUTYFUL
Séjour de 5 nuits en avril 2024
Réponse de Hotel Management le 21 avr. 2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Spencer

Séjour de 1 nuit en avril 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 7 mai 2024
Thank you for your review! We hope to welcome you back again in the future!

10/10 Excellent

Gabriella

Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 9 avr. 2024
Hello and thank you for sharing your feedback with us!

6/10 Satisfaisant

Valentina

Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 26 avr. 2024
Hello and thank you for your feedback.

10/10 Excellent

Aaron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seemless
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 4 avr. 2024
Hello and thank you for your excellent feedback about your stay with us!

6/10 Satisfaisant

KATHERINE

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All was great except there is no coffee pot in the room. Parking is a big challenge. Impossible to find a parking deck with available parking.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 5 avr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you had an overall positive experience during your stay. Although complimentary coffee and tea are served each morning, we apologize for any inconvenience caused by the lack of a coffee pot in your room. Your comment regarding parking challenges is duly noted, and we will look into ways to improve this aspect of our service and hope to welcome you back in the future.

10/10 Excellent

Catherine

Voyage d’affaires
Great hotel, very new feeling and super clean.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 4 avr. 2024
Thank you for taking the time to review your stay with us!

10/10 Excellent

Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always welcoming.
Séjour de 4 nuits en mars 2024
Réponse de Hotel Management le 4 avr. 2024
Thank you for your review! We hope to welcome you back again soon!

10/10 Excellent

Casie Jo

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice front desk staff. Very prompt in providing extra towels and water when asked.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 2 avr. 2024
Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us and our friendly staff.

10/10 Excellent

Rachael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the FIDI were helpful and polite. The rooms were clean and serviced daily. Really excellent location. We would definitely stay again.
Séjour de 7 nuits en mars 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 2 avr. 2024
Thank you for your review! We hope to welcome you back again soon!

8/10 Bien

angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fro t desk was helpful. Housekeeping was loud slamming doors in the AM
Séjour de 2 nuits en mars 2024
Réponse de Lauren Reynor and the Staff at The FIDI Hotel le 3 avr. 2024
Thank you for your review. I'm happy that you found our staff helpful and I have addressed your mention of Housekeeping noise in the early morning! We hope to welcome you back again in the future!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service. Would come back
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 31 mars 2024
Thank you! We would love to have you stay with us again.

6/10 Satisfaisant

Stephanie

Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 19 avr. 2024
Hello and thank you for sharing your feedback with us!

6/10 Satisfaisant

Georg

Voyage en famille
Les points forts : Personnel et service
Very friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 30 mars 2024
Hello and thank you for sharing your feedback about our staff!

4/10 Médiocre

Alison

Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 10 avr. 2024
We are sorry that you did not have a pleasant stay. We hope to have you back to restore your faith in us.

10/10 Excellent

Hunter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best
Séjour de 4 nuits en mars 2024
Réponse de Hotel Management le 22 mars 2024
Hello and thank you for your amazing feedback. We're glad that you enjoyed your stay and look forward to welcoming you back soon!

10/10 Excellent

abdula

Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 10 avr. 2024
Thank you for the review!