Dear Ms. Sylvaine, Thank you for choosing to stay with us at Sheraton New York Times Square Hotel. We are glad to know you overall had a pleasant stay and hope you enjoyed most aspects of your time with us. That said, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again.Sincerely,Sheraton New York Times Square Management Team

Dear Bruno, Thank you for choosing the Sheraton New York Times Square Hotel and for sharing your feedback. While we are delighted to know that you enjoyed our convenient location, we regret not meeting your expectations. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest experience. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Sincerely,Sheraton New York Times Square Management Team

Dear Mr. François, Thank you for taking the time to share your feedback regarding your recent stay at Sheraton New York Times Square Hotel. We are delighted to hear that you found our proximity to Central Park and Radio City Music Hall convenient for your travel plans. Our team takes immense pride in delivering exceptional service, and we are also pleased to know that their efforts resonated with you. We look forward to welcoming you back the next time you are in the area.Sincerely,Sheraton New York Times Square Management Team

Dear Guest, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely,Sheraton New York Times Square Management Team

Dear M. Jack, Thank you for the perfect rating. We are glad you had a wonderful time at Sheraton New York Times Square Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Sheraton New York Times Square Management Team

Dear Guetta, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Sheraton New York Times Square Hotel.Sincerely,Sheraton New York Times Square Management Team

Dear Samuel, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Sheraton New York Times Square Hotel.Sincerely,Sheraton New York Times Square Management Team

Dear Marc, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton New York Times Square Hotel, and we look forward to welcoming you back for another incredible visit.Sincerely,Sheraton New York Times Square Management Team

Dear Vickie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. Quality and comfort are central to what we provide our guests; therefore, we regret not meeting these expectations. Thank you again, for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely,Sheraton New York Times Square Management Team

Dear Stéphanie, Thank you for staying with us. We are happy to see your positive rating and are glad you were pleased with our ideal location. However, we regret your disappointment with the charges applied to your stay. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Sincerely,Sheraton New York Times Square Management Team

Dear Michael, It is wonderful to know you enjoyed your time at the Sheraton New York Times Square Hotel and that we exceeded your expectations. We strive to provide everything needed for an excellent getaway. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Sheraton New York Times Square Management Team

Dear Nancy, Thank you for rating your experience at the Sheraton New York Times Square Hotel. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Sheraton New York Times Square Management Team

Dear Pietro, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Sheraton New York Times Square Management Team

Dear Christopher, Thank you for being our guest at the Sheraton New York Times Square Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon.Sincerely,Sheraton New York Times Square Management Team

Dear Nathalie, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton New York Times Square Hotel; we hope to see you again soon. Sincerely,Sheraton New York Times Square Management Team

Dear Corinne, Thank you for your gracious review of the Sheraton New York Times Square Hotel. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely,Sheraton New York Times Square Management Team

Dear Fernande, Thank you for taking the time to post a nice rating of Sheraton New York Times Square Hotel. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Sincerely,Sheraton New York Times Square Management Team

Dear Mr. Roger, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet all of your expectations during this visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us.Jim MooneyGeneral Manager

Dear Salvatore, Thank you for staying with us and for evaluating your stay. We are pleased to learn that you liked our location. However, we regret not meeting all of your expectations. We hope to have another opportunity to welcome you back again.Jim MooneyGeneral Manager

Dear Tatiana, Thank you for choosing to stay with us. We sincerely apologize for the service issues you had while staying at our hotel, and we can certainly understand the frustration this caused. Our team strives to provide impeccable service and timely responses to our guests' needs; therefore, we are very disappointed that this was not your experience. We will share your feedback appropriately as we strive to improve our guest's experience. Furthermore, we are also sorry for the concerns you had with the elevators and the inconvenience this caused. We will address this as we are committed to delivering a seamless experience. We are grateful for your patience and look forward to providing you with the outstanding visit you deserve whenever you return to the area.Jim MooneyGeneral Manager

Dear Pascal, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Jim Mooney,General Manager

Dear Mr. Alexandre, Thank you for staying at Sheraton New York Times Square Hotel and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Jim Mooney,General Manager

Dear Isabelle, It was a pleasure hosting your visit. While we are delighted that our hotel offered you a relaxing retreat, we regret not meeting some of your expectations. We have noted your comments and will share them with our team as we strive to improve our guest experience. Thank you for choosing Sheraton New York Times Square Hotel, and we hope to have you return soon. We wish you all the best with your travels until then.Jim MooneyGeneral Manager

Dear Guy, Thank you for choosing the Sheraton New York Times Square Hotel and for the kind review. We love that our guests can seamlessly access an array of landmark attractions and one-of-a-kind activities from our excellent location. Thanks for your valuable comments, and we hope to see you again on your next visit to the Big Apple!Jim MooneyGeneral Manager

Dear Vincent, We appreciate your gracious rating of your time at the Sheraton New York Times Square Hotel. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Jim MooneyGeneral Manager

Dear Alice, Thank you for being our guest at the Sheraton New York Times Square Hotel. It is always a pleasure to hear that our guests enjoyed our convenient location and well-maintained accommodations. Thank you for the specific feedback about your stay; we appreciate knowing what our guests enjoy and the things they would change. Thank you again for taking the time to tell us about your visit, and we hope to welcome you back soon.Jim MooneyGeneral Manager

Dear Mr. Pierre, Thank you for choosing to stay with us and sharing your feedback. We are happy that you appreciated our convenient location; however, we regret your disappointment with some of our additional charges. These fees are competitively priced and listed on our website. We apologize for any miscommunication, and we will share your comments appropriately. We hope to host you again whenever your travels bring you back to New York. Jim MooneyGeneral Manager

Dear Stephane, Thank you for being our guest at the Sheraton New York Times Square Hotel. We are thrilled you enjoyed our locations and comfortable accommodations. However, we apologize for the issues with the Wi-Fi connection you experienced. We understand how important this service is, and we hope your experience as a whole more than made up for this. We appreciate you bringing this to our attention, and we look forward to having you as our guest again.Jim Mooney,General Manager

Dear Jean-Menel, Thank you for rating your stay at Sheraton New York Times Square Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a nice score. We appreciate your business and look forward to seeing you again soon.Jim MooneyGeneral Manager

Dear Bertrand, Thank you for being our guest. Thank you for taking the time to write a review of our hotel. We are sorry about the issues you experienced with the bed size. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. We appreciate your business and hope to see you again soon. Jim Mooney,General Manager

Dear Ms. Maud, Thank you for sharing about your time at Sheraton New York Times Square Hotel. We are glad you enjoyed your stay and were pleased with our location and service. We value your business and hope to see you again soon!Jim Mooney,General Manager

Dear Federic, Thank you for staying with us. While we are glad you like our accommodations, we do regret the concerns you had regarding our location. We appreciate your feedback and hope you will reconsider and revisit us soon. Jim Mooney,General Manager

Dear Dominique, Thank you for sharing about your time at Sheraton New York Times Square Hotel. We appreciate the kind remarks, and we are glad you enjoyed our comfortable accommodations, premier service, and excellent location. However, we apologize for the frustrations you experienced during our peak season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. It was a pleasure hosting you; we look forward to welcoming you back soon. Jim MooneyGeneral Manager