Avis
9,0
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Judite le 30 avr. 2024
Chère Madame, Cher Monsieur Jean, Nous avons apprécié que vous preniez le temps de nous donner un avis honnête concernant votre séjour, en particulier vos commentaires à propos de votre chambre. Nous vous présentons nos sincères excuses pour les éventuels désagréments causés lors de votre séjour. Merci à nouveau d’avoir séjourné dans notre établissement, et nous espérons que, dans un avenir proche, vous nous donnerez une nouvelle occasion de vous accueillir et de changer l’image que vous avez de Pestana Park Avenue.Cordialement,JuditeOperations
10/10 Excellent
Joubin
23 déc. 2023
Joubin
Séjour de 5 nuits en décembre 2023
Réponse de Keener le 13 janv. 2024
Dear Mr./Mrs. Joubin, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue
6/10 Satisfaisant
Maurice
20 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Maurice
Séjour de 2 nuits en décembre 2023
Réponse de Lilly, le 25 déc. 2023
Dear Maurice,On behalf of our entire team at Pestana Park Avenue, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Park Avenue. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our guest, and we hope you will give us another opportunity to welcome you again at Pestana Park Avenue and regain your trust during your next visit.Best Regards,Operations, Luljeta
8/10 Bien
Lino
11 sept. 2023
Lino
Séjour de 7 nuits en août 2023
Réponse de Lily le 1 oct. 2023
Dear Lino,On behalf of our entire team at Pestana Park Avenue, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Park Avenue.Best regards, Luljeta VeneskiDirector of Operations
10/10 Excellent
Stéphane
21 août 2022
Stéphane
Séjour de 4 nuits en juin 2022
Réponse de Lilly le 23 août 2022
Dear Stephane,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, The Management Team at Pestana Park Avenue
10/10 Excellent
Robert
27 avr. 2022
Robert
Séjour de 2 nuits en avril 2022
Réponse de Lilly le 29 avr. 2022
Thank you for your excellent feedback.
We look to being at your service in the near future.
Best Regards,
The Management Team At Pestana Park Avenue.
8/10 Bien
Benjamin
19 déc. 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Benjamin
Séjour de 6 nuits en décembre 2021
Réponse de Lilly le 20 déc. 2021
Dear Guest,
Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience of your stay with us. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Park Avenue
8/10 Bien
Voyageur vérifié
15 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en novembre 2021
Réponse de Lilly le 15 nov. 2021
Dear Guest,
Thank you for choosing Pestana Park Avenue as your preferred hotel.
We thank you for the feedback.
The Management Team Pestana Park Avenue.
10/10 Excellent
rosanne
21 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
rosanne
Séjour de 1 nuit en mai 2024
10/10 Excellent
Julien Elias
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julien Elias
Séjour de 6 nuits en mai 2024
Réponse de Judite le 17 mai 2024
Dear Mr. Julien Elias,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Judite Operations
10/10 Excellent
Simon
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 7 nuits en mai 2024
Réponse de Judite le 13 mai 2024
Dear Simon, Thank you so much for your kind words! We're thrilled to hear that you found our location incredible and that our staff made your stay amazing. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful experience at Pestana Park Avenue!Warm regards, Judite.Operations
10/10 Excellent
Erik
Voyage d’affaires
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erik
Séjour de 1 nuit en mai 2024
Réponse de Judite le 13 mai 2024
Dear Erik, Thank you for your fantastic review! We're delighted that you found our hotel to be a great choice for your stay near Grand Central. Raynier truly is an invaluable member of our team, and we're thrilled to hear that he made such a positive impact on your experience. Providing friendly and helpful service is our priority, and we're glad to hear that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back to Pestana Park Avenue Hotel in the future!Warm regards, Judite.Operations
10/10 Excellent
Katia
Voyage en famille, Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katia
Séjour de 3 nuits en mai 2024
Réponse de Judite le 11 mai 2024
Estimada Katia, Gracias por sus comentarios sobre su estancia en Pestana Park Avenue. Estamos encantados de saber que ha disfrutado de su experiencia y del servicio profesional, atento y exclusivo de nuestro personal. ¡Muchas gracias por tus amables palabras y por elegir quedarte con nosotros de nuevo! Estamos encantados de saber que disfrutaste tu experiencia en nuestro alojamiento. Es fantástico saber que nuestra ubicación, camas cómodas, duchas refrescantes, servicios de calidad y desayuno gratuito cumplieron tus expectativas. Nos enorgullece brindar un excelente servicio y asegurarnos de que nuestros huéspedes tengan una estancia memorable. ¡Nos aseguraremos de mantener el café excelente para tu próxima visita! Esperamos darte la bienvenida de nuevo pronto.Saludos cordiales, JuditeOperationsPestana Park Avenue
10/10 Excellent
Lea
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lea
Séjour de 8 nuits en avril 2024
Réponse de Judite le 11 mai 2024
Sehr geehrter Sehr geehrte Lea, im Namen unseres gesamten Teams des Pestana Park Avenue danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Park Avenue begrüßen zu dürfen.Mit freundlichen Grüßen JuditeOperations
10/10 Excellent
Katia
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katia
Séjour de 2 nuits en avril 2024
Réponse de Judite. le 4 mai 2024
Estimada Sra. Katia, Gracias por sus comentarios sobre su estancia en Pestana Park Avenue. Estamos encantados de saber que ha disfrutado de su experiencia y del servicio profesional, atento y exclusivo de nuestro personal, tambien la cama, las instalaciones y la presion de la ducha. Sus comentarios nos llenan de orgullo y nos incentivan a mejorar nuestro servicio y aspirar a la excelencia de manera continua.Ha sido un gran placer para nosotros recibirlo como huésped. Le damos las gracias por haberse alojado en Pestana Park Avenue. Estamos deseando volver a darle la bienvenida muy pronto.Saludos cordiales, JuditeOperations.
8/10 Bien
Vanessa
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vanessa
Séjour de 1 nuit en avril 2024
Réponse de Judite le 1 mai 2024
Sehr geehrter Vanessa,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es freut uns zu hören, dass Ihnen unser Hotel gefallen hat und Sie unsere Mitarbeiter als freundlich empfunden haben. Wir entschuldigen uns jedoch aufrichtig für die Unannehmlichkeiten, die durch die Lautstärke der Klimaanlage und das Geräusch der Toilette entstanden sind. Ihr Komfort und Ihre Zufriedenheit liegen uns sehr am Herzen, und wir bedauern es zutiefst, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllt haben.Bitte wissen Sie, dass wir Ihre Kommentare ernst nehmen und diese Probleme umgehend angehen werden, um sicherzustellen, dass zukünftige Gäste einen angenehmeren Aufenthalt haben. Ihr Feedback ist für uns von unschätzbarem Wert, da es uns hilft, Verbesserungspotenziale zu erkennen.Wir hoffen, dass Sie trotz dieser Herausforderungen Ihren Gesamtaufenthalt in unserem Hotel genießen konnten. Sollten Sie wieder in die Gegend kommen, würden wir uns freuen, Sie erneut begrüßen zu dürfen, um Ihnen einen überlegenen Aufenthalt zu bieten.Nochmals vielen Dank für Ihr wertvolles Feedback.Mit freundlichen Grüßen,JuditeOperations
8/10 Bien
Francis
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Francis
Séjour de 3 nuits en avril 2024
Réponse de Judite. le 13 avr. 2024
Dear Francis,Thank you for choosing to stay at Pestana Park Avenue during your recent visit to New York City, and for taking the time to share your experience with us. We are delighted to hear that your stay was enjoyable and that you have no complaints.It brings us great joy to know that you found our hotel to be clean and that you received amazing service from our staff. We will be sure to pass along your kind words to Jobaldy, who will be thrilled to hear that he made a positive impression during your stay. We are proud to have team members like him who go above and beyond to ensure our guests have a memorable experience.We are also pleased that you appreciated our hotel's amazing location, which we believe adds to the overall convenience and enjoyment of your stay in New York City.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back to Pestana Park Avenue during your next visit to NYC. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,JuditeOperations ManagerPestana Park Avenue
8/10 Bien
Areej
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Areej
Séjour de 1 nuit en avril 2024
Réponse de Judite le 19 mai 2024
Dear Areej,Thank you for your feedback. We’re sorry to hear that the room size did not meet your expectations based on the photos. We strive to provide an accurate representation of our rooms and apologize for any inconvenience this may have caused.We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Best regards, JuditeOperations
10/10 Excellent
Tim
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tim
Séjour de 1 nuit en avril 2024
Réponse de Judite. le 8 avr. 2024
Dear Tim,Thank you for taking the time to share your feedback following your recent stay at Pestana Park Avenue Hotel. We are thrilled to hear that you had a great experience with us.We are glad to know that you found your room cozy despite its size. Creating a comfortable and welcoming atmosphere for our guests is something we prioritize, and we're pleased to hear that we succeeded in providing you with a cozy space to unwind during your stay.Our convenient location near landmarks such as Grand Central, Times Square, and the Empire State Building is indeed one of our hotel's highlights, and we're delighted that it added to the overall enjoyment of your visit. We understand the importance of easy accessibility to key attractions, and we're pleased that our location met your needs.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Pestana Park Avenue Hotel in the future for another enjoyable stay.Warm regards,Judite.Operations ManagerPestana Park Avenue Hotel
10/10 Excellent
Erica
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erica
Séjour de 5 nuits en avril 2024
Réponse de Judite. le 8 avr. 2024
Dear Erica,Thank you for taking the time to share your positive experience at Pestana Park Avenue Hotel. We are thrilled to hear that you had a great stay with us and that our prime location added to the convenience of exploring the city.It's wonderful to know that you found our rooms to be clean and comfortable. Providing a cozy and welcoming environment for our guests is a top priority for us, and we are delighted that we could meet your expectations in this regard.Our team takes great pride in delivering exceptional service, and we are pleased that you felt warmly greeted throughout your stay. Your kind words will be shared with our staff, as they serve as motivation to continue delivering memorable experiences for our guests.We understand the importance of convenient parking options, and we're glad to hear that you found the parking facility across the street to be satisfactory. We appreciate your feedback on this matter.Once again, thank you for choosing Pestana Park Avenue Hotel. Should your travels bring you back to the area, we look forward to welcoming you for another enjoyable stay.Warm regards,Judite. Operations ManagerPestana Park Avenue Hotel
8/10 Bien
Maureen
5 avr. 2024
Maureen
Séjour de 1 nuit en mars 2024
Réponse de Judite. le 8 avr. 2024
Dear Maureen,Thank you for taking the time to share your feedback with us regarding your recent stay at Pestana Park Avenue Hotel. We appreciate your honest assessment and apologize for any inconvenience caused by the size of our rooms.While we strive to maintain cleanliness and comfort in all our accommodations, we understand that space constraints can impact the overall experience. Your comments regarding the room size are duly noted, and we will certainly take them into consideration as we continue to enhance our offerings.We are glad to hear that you found the room to be clean, although we understand that a pod-like atmosphere may not be to everyone's preference. Please rest assured that we are continuously exploring ways to optimize space utilization while ensuring that our guests feel comfortable during their stay.Your feedback is invaluable to us as we work towards providing an exceptional experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.If there is anything further we can assist you with or if you have any additional comments, please do not hesitate to contact us directly.Warm regards,Judite. Operations ManagerPestana Park Avenue Hotel
10/10 Excellent
Drew
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Drew
Séjour de 2 nuits en mars 2024
Réponse de Judite. le 31 mars 2024
Dear Drew, Thank you for your kind words and recommendation! We're delighted to hear that you had an awesome experience at our hotel and that our staff made a positive impression on you.Ensuring our guests feel welcomed and well taken care of is always our top priority, so it's wonderful to know that our team's efforts made a difference during your stay.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Judite.Operations.Pestana Park Avenue
10/10 Excellent
Robert
Voyage d’affaires, Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de Judite. le 28 mars 2024
Dear Robert, Thank you so much for taking the time to share your feedback with us!We're thrilled to hear that you were impressed with our staff, cleanliness, and the overall state of our property. It's always our priority to provide a pleasant and comfortable stay for our guests.Regarding your feedback about the room size, we understand that space can sometimes be a concern in New York City hotels. However, we're glad that despite this, you still found our property recommendable.We appreciate your recommendation and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Judite. Operations.
10/10 Excellent
David
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mars 2024
Réponse de Judite le 1 mai 2024
Dear Mr. David,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, JuditeOperationsThe Team at Pestana Park Avenue
10/10 Excellent
Jonas
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonas
Séjour de 6 nuits en mars 2024
10/10 Excellent
Donna
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donna
Séjour de 7 nuits en mars 2024
Réponse de Judite. le 27 mars 2024
Dear Donna,Thank you for taking the time to share your experience with us!We're thrilled to hear that you enjoyed our convenient location, friendly staff, and breathtaking views from the 25th floor balcony. It's wonderful to know that you appreciated the complimentary pastries, coffee, and water available in the morning.We hope to have the pleasure of welcoming you back to our hotel on your next visit to the area.Best regards,Judite. Operations.
10/10 Excellent
Katy
Voyage d’affaires
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katy
Séjour de 2 nuits en mars 2024
Réponse de Judite. le 25 mars 2024
Dear Katy,Thank you for sharing your experience at Pestana Park Avenue Hotel. We're thrilled to hear that you loved your stay and found our hotel to be a little gem in a great location. It's wonderful to know that you enjoyed our well-appointed rooms, which are designed to provide comfort and charm.We're delighted that you found our hotel to be perfect for your business travel needs. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Judite.Operations.Pestana Park Avenue Hotel
10/10 Excellent
Carlos
Voyage en famille, Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 7 nuits en mars 2024
Réponse de Judite. le 19 mars 2024
Dear Carlos,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel.We are pleased that you found our location convenient and appreciated the tranquility of our surroundings. Providing a comfortable and restful environment for our guests is one of our top priorities, and we are thrilled to hear that you found the bed comfortable.We are also glad to hear that you enjoyed the pleasant scent in our lobby. Our team works hard to create a welcoming atmosphere for our guests, and it is always rewarding to receive positive feedback about our efforts.Your kind words about our staff are greatly appreciated. We strive to provide professional and courteous service to all our guests, and we are delighted to hear that our team met your expectations.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best regards,Judite.Operations.
10/10 Excellent
Keita
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keita
Séjour de 1 nuit en mars 2024
Réponse de Judite. le 15 mars 2024
Dear Keita, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed our location and the experience on our property. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, Judite. Operations.
10/10 Excellent
Kai
8 mars 2024
Kai
Séjour de 1 nuit en mars 2024
10/10 Excellent
Nicholas
29 févr. 2024
Nicholas
Séjour de 1 nuit en février 2024
10/10 Excellent
Mitchell
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mitchell
Séjour de 2 nuits en février 2024
Réponse de Judite, Operations. le 28 févr. 2024
Dear Mr./Mrs. Mitchell, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon. Best regards, Judite. Operations.
10/10 Excellent
Mary
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 4 nuits en février 2024
Réponse de Judite. le 25 févr. 2024
Dear Mr./Mrs. Mary, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite.Operations.
10/10 Excellent
Cheryl Wilcox
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl Wilcox
Séjour de 3 nuits en février 2024
Réponse de Judite. le 21 févr. 2024
Dear Mr./Mrs. Cheryl Wilcox, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our location and team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.
10/10 Excellent
Brooke, North Augusta
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brooke
Séjour de 1 nuit en février 2024
Réponse de Judite. le 25 févr. 2024
Dear Mr./Mrs. Brooke, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.
10/10 Excellent
Anna
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 3 nuits en février 2024
10/10 Excellent
Katja
3 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Katja
Séjour de 3 nuits en janvier 2024
Réponse de Judite. le 25 févr. 2024
Dear Mr./Mrs. Katja, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, Judite. Operations.
10/10 Excellent
JONG UN
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
JONG UN
Séjour de 4 nuits en janvier 2024
Réponse de Lilly le 26 janv. 2024
Dear Jong Un Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your rating makes us proud and serve as an incentive for continuously improving our service and striving for excellence.Director of Operations, Luljeta
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Lilly le 26 janv. 2024
Dear Expedia Guest,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your rating makes us proud and serve as an incentive for continuously improving our service and striving for excellence.Best Regards,Director of Operations, Luljeta
6/10 Satisfaisant
Eduardo
25 janv. 2024
Eduardo
Séjour de 5 nuits en janvier 2024
Réponse de Lilly le 26 janv. 2024
Dear Eduardo,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us,The hotel is equipped with many amenities to offer to our guest. We look forward to welcoming you again to Pestana Park Avenue.Best Regards,Director of Operations, Luljeta
8/10 Bien
Michael
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
Michael
Séjour de 4 nuits en janvier 2024
Réponse de Lilly le 26 janv. 2024
Dear Michael,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience with us.I apologize about the noisy AC unit, your concerns brought to our attention has been shared with our Engineering team for immediate improvements. We look forward to welcome you again to Pestana Park Avenue.Best Regards,Director of Operations, Luljeta
6/10 Satisfaisant
lluis
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
lluis
Séjour de 1 nuit en janvier 2024
Réponse de Lilly le 22 janv. 2024
Dear Lluis,Dear Mr./Mrs. Leapolda, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta
10/10 Excellent
Leapolda
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will Come Back
Leapolda
Séjour de 2 nuits en janvier 2024
Réponse de Lilly le 22 janv. 2024
Dear Mr./Mrs. Leapolda, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta
10/10 Excellent
Karen
Voyage en couple
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en janvier 2024
Réponse de Keener le 21 janv. 2024
Dear Mr./Mrs. Karen, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue
10/10 Excellent
JONG UN
19 janv. 2024
JONG UN
Séjour de 8 nuits en janvier 2024
Réponse de Keener le 21 janv. 2024
Dear Mr./Mrs. JONG UN, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Park Avenue
10/10 Excellent
Max
Voyage d’affaires
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Max
Séjour de 6 nuits en janvier 2024
Réponse de Lilly, le 18 janv. 2024
Dear Max,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta
10/10 Excellent
Javier
16 janv. 2024
Javier
Séjour de 3 nuits en janvier 2024
Réponse de Lilly, le 18 janv. 2024
Dear Javier,Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta
10/10 Excellent
Phoebe
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phoebe
Séjour de 3 nuits en janvier 2024
Réponse de Dear Mr. /Mrs. Phoebe, Thank you. le 17 janv. 2024
Dear Phoebe,On behalf of the entire team at Pestana Park Avenue, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Operations, Luljeta.
10/10 Excellent
Evdokia
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evdokia
Séjour de 2 nuits en janvier 2024
Réponse de Lilly le 16 janv. 2024
Dear Mr./Mrs. Evdokia, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director of Operations, Luljeta,
10/10 Excellent
John, Lutherville
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en janvier 2024
Réponse de Lilly le 11 janv. 2024
Dear Mr./Mrs. John, Thank you for your feedback on your stay at Pestana Park Avenue. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Park Avenue, and we look forward to welcoming you again soon.Best Regards, Director Of Operations, Luljeta