Avis
8,6
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Director of Guest Relations le 25 mai 2024
Hey Laurie, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy Times Square. We hope you’ll come back to see us again real soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Daniel
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en avril 2024
Réponse de Director of Guest Relations le 26 avr. 2024
Hey Daniel, We love your compliments about our incredible crew! It is so great to know that they could give you such a memorable experience during your stay at Moxy Times Square. We can't wait to have you back!Peace + Love + MOXYNicola Abate,Director of Guest Relations
8/10 Bien
jocelyn
Voyage en famille
18 avr. 2024
Les points forts : Propreté et personnel et service
jocelyn
Séjour de 5 nuits en avril 2024
Réponse de Director of Guest Relations le 19 avr. 2024
Hey Jocelyn, Thanks so much for staying with us at Moxy Times Square and for the sincere feedback. We are happy that you loved many things about us, but we regret the inconvenience caused due to our housekeeping services. We are sorry your stay was anything but exceptional. We appreciate the love, despite our mishaps, and we hope we can make it up to you the next time you visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations
8/10 Bien
Sébastien
Voyage en famille avec de jeunes enfants, Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sébastien
Séjour de 5 nuits en avril 2024
Réponse de Director of Guest Relations le 18 avr. 2024
Hey Sébastien, Thank you for sharing the nice rating about your experience at Moxy Times Square. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
10/10 Excellent
Stephane
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephane
Séjour de 4 nuits en mars 2024
Réponse de Director of Guest Relations le 9 mars 2024
Hey Stephane, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Salomé
Voyage en famille
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salomé
Séjour de 4 nuits en mars 2024
Réponse de Director of Guest Relations le 8 mars 2024
Hey Salomé, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy Times Square!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Laurence
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurence
Séjour de 5 nuits en février 2024
Réponse de Director of Guest Relations le 12 févr. 2024
Hey Laurence, Thank you for choosing Moxy Times Square. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Peace + Love + MOXYNicola AbateDirector of Guest Relations
6/10 Satisfaisant
Daniel
Voyage en couple
11 févr. 2024
Les points forts : Propreté
Daniel
Séjour de 4 nuits en février 2024
Réponse de Director of Guest Relations le 12 févr. 2024
Hey Daniel, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Nadine
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nadine
Séjour de 2 nuits en janvier 2024
Réponse de Director of Guest Relations le 30 janv. 2024
Hey Nadine, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Moxy Times Square; we hope to see you again soon. Peace + Love + MOXYNicola AbateDirector of Guest Relations
6/10 Satisfaisant
Giovanni
5 janv. 2024
Giovanni
Séjour de 5 nuits en décembre 2023
Réponse de Director of Guest Relations le 9 janv. 2024
Hello Giovanni, Thanks for sharing your thoughts about our hotel. We’re very sorry we didn’t quite meet your expectations. We appreciate the feedback as we are always looking for ways to improve! Thanks again, and we would welcome the opportunity to have you back whenever your travels bring you this way!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Eric
Voyage en couple
29 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en septembre 2023
Réponse de Director of Guest Relations le 30 sept. 2023
Hey Eric, Thanks for the generous rating and all the kind remarks about Moxy NYC Times Square! We especially appreciate you mentioning how much you loved our fantastic location and incredible crew. We are grateful for your recommendation, and we can't wait to have you back; we hope it’s soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Mathieu
24 sept. 2023
Mathieu
Séjour de 1 nuit en septembre 2023
Réponse de Director of Guest Relations le 26 sept. 2023
Hello Mathieu, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at Moxy NYC Times Square look forward to your next visit.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
10/10 Excellent
Marthe
Voyage en groupe
9 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marthe
Séjour de 5 nuits en août 2023
Réponse de Director of Guest Relations le 10 sept. 2023
Hey Marthe, Thanks for the kind review! It is so great to hear how much you enjoyed our vibrant design and excellent accommodation. Please accept our apologies for the issues that you experienced with the television in your room. For future stays, please know that our front desk is available round the clock for your assistance. All of us here at Moxy NYC Times Square hope to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Florian
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Florian
Séjour de 6 nuits en septembre 2023
Réponse de Director of Guest Relations le 11 sept. 2023
Hey Florian, Thank you for choosing Moxy Times Square and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour de 12 nuits !
Voyageur vérifié
Séjour de 12 nuits en août 2023
Réponse de Director of Guest Relations le 1 sept. 2023
Dear Guest, Thanks for the generous rating and all the kind remarks about Moxy Times Square! We especially appreciate you mentioning how much you loved our central location, warm hospitality and excellent facilities. We also loved your kind words about our well-assigned guest rooms and for the stunning views from the rooftop bar. It was our pleasure hosting you and we can’t wait to have you back.Peace + Love + MOXYNicola AbateDirector of Guest Relations
8/10 Bien
Yann
Voyage en famille
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yann
Séjour de 5 nuits en août 2023
Réponse de Director of Guest Relations le 29 août 2023
Hello Yann, All of us at Moxy Times Square appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
10/10 Excellent
Véronique
Voyage en famille avec de jeunes enfants
26 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Véronique
Séjour de 5 nuits en août 2023
Réponse de Director of Guest Relations le 27 août 2023
Hey Véronique, It warms our hearts to know that you had a great time during your stay at the Moxy NYC Times Square! We sincerely hope that your journey was smooth and hassle-free. We can't wait to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
François
Voyage en couple
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
François
Séjour de 4 nuits en août 2023
Réponse de Director of Guest Relations le 26 août 2023
Hey François, We loved your review and appreciate you choosing Moxy Times Square for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Luciano
Voyage d’affaires
25 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luciano
Séjour de 6 nuits en août 2023
Réponse de Director of Guest Relations le 26 août 2023
Hey Luciano, Thank you for choosing Moxy Times Square and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Voyageur vérifié
Voyage en famille
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour au coeur de NYC
Voyageur vérifié
Séjour de 9 nuits en août 2023
Réponse de Director of Guest Relations le 24 août 2023
Hello Valued Guest, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
yacine
19 août 2023
yacine
Séjour de 5 nuits en août 2023
Réponse de Director of Guest Relations le 21 août 2023
Hey Yacine, Thank you for your fantastic rating! We are pleased you chose Moxy Times Square for your time in New York and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Delphine
17 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delphine
Séjour de 3 nuits en août 2023
Réponse de Director of Guest Relations le 18 août 2023
Hey Delphine, Thank you for the perfect rating. We are glad you had a wonderful time at Moxy Times Square. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
sandrine severine, Saint Nicolas de port
Voyage en famille
16 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sandrine severine
Séjour de 6 nuits en août 2023
Réponse de Director of Guest Relations le 17 août 2023
Hey Sandrine, Thanks for the generous rating and all the kind remarks about Moxy NYC Times Square! We especially appreciate you mentioning how much you loved our clean Moxy, incredible crew, and fantastic location. We can't wait to have you back; we hope it's soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Jean
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en août 2023
Réponse de Director of Guest Relations le 17 août 2023
Hey Jean, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you'll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations
8/10 Bien
Sébastien
Voyage en famille
12 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sébastien
Séjour de 5 nuits en août 2023
Réponse de Director of Guest Relations le 13 août 2023
Hey Sebastien, We are glad that you enjoyed our convenient location at Moxy NYC Times Square. We hope you had a wonderful stay and wish you safe travels in the future. Come back soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
4/10 Médiocre
Steven
9 août 2023
Les points faibles : Personnel et service
Worst experience in NY
Steven
Séjour de 9 nuits en juillet 2023
Réponse de Director of Guest Relations le 11 août 2023
Hello Steven, Thanks for the feedback. We are grateful for your mention of the housekeeping issues in your initial room and for giving us the chance to make things right. We, however, apologize for the concerns with your second room and the inconvenience caused due to the problems with the air conditioning unit. We are taking appropriate steps to ensure future guests do not encounter the same issues. We also regret your disappointment regarding the additional charges on your card. We can imagine the frustration you felt, inquiring about the amounts several times to individuals who were unable to find a solution which added bitterness to the overall experience. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately.Best,Nicola Abate,Director of Guest Relations
10/10 Excellent
Mirnes
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mirnes
Séjour de 3 nuits en août 2023
Réponse de Director of Guest Relations le 9 août 2023
Hey Mimes, We wanted to take a moment to say thank you for choosing to stay with us at Moxy Times Square and for sharing your thoughts with us. We are so happy to hear that you had an overall amazing experience during your stay. If there were any little hiccups along the way, we apologize for any inconvenience this may have caused you. Your feedback is truly important to us, and we hope to have the pleasure of welcoming you back soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Kevin Yves Christian
Voyage en couple
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin Yves Christian
Séjour de 10 nuits en juillet 2023
Réponse de Director of Guest Relations le 9 août 2023
Hey Kevin, Thanks for the generous rating and all the kind remarks about Moxy Times Square! We especially appreciate you mentioning how much you loved our warm hospitality and central location. Nicholas will be thrilled to receive your compliments. We can’t wait to have you back; we hope it’s soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
8/10 Bien
Voyageur vérifié
Voyage en famille
1 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 8 nuits en juillet 2023
Réponse de Director of Guest Relations le 3 août 2023
Hey Guest, Thank you for your nice rating and for letting us know that your stay at Moxy Times Square was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
10/10 Excellent
Fabienne
Voyage en famille
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabienne
Séjour de 6 nuits en juillet 2023
Réponse de Director of Guest Relations le 1 août 2023
Hey Fabienne, We love that you enjoyed so many things about Moxy NYC Times Square, especially our fantastic location! It’s so great to hear how you could take advantage of our comfortable accommodations and that you had a fabulous stay. It was a pleasure hosting you and we look forward to hosting you again very soon. Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
mathieu
Voyage en famille avec de jeunes enfants
28 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mathieu
Séjour de 2 nuits en juillet 2023
Réponse de Director of Guest Relations le 29 juil. 2023
Hey Mathieu, Thanks for the kind review! It is so great to hear how much you enjoyed our spotless property and prime location. However, we regret the inconvenience you faced due to the size of your guest room. All of us here at Moxy NYC Times Square hope to see you again soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
Francine
Voyage en famille
27 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francine
Séjour de 3 nuits en juillet 2023
Réponse de Director of Guest Relations le 28 juil. 2023
Hey Francine, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola AbateDirector of Guest Relations
6/10 Satisfaisant
Léopold
Voyage en famille
26 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Léopold
Séjour de 7 nuits en juillet 2023
Réponse de Director of Guest Relations le 27 juil. 2023
Hello Leopold, Thank you so much for taking the time to share your thoughts with us! We're thrilled to hear that you enjoyed our prime location, but we're truly sorry to hear that we didn't meet all of your expectations during your stay. We always do our best to make sure every guest has a comfortable and enjoyable experience, whether they're here for business or pleasure. We're grateful for the chance to have hosted you, and we hope you'll come back soon to check out our incredible rooftop bar and the breathtaking views it offers.Sincerely,Nicola AbateDirector of Guest Relations
8/10 Bien
Rachel Solange
Voyage en famille
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel Solange
Séjour de 5 nuits en juillet 2023
Réponse de Director of Guest Relations le 16 juil. 2023
Hey there Rachel, Thank you so much for sharing your thoughts with us! We're thrilled to hear that you had a great time staying in our lovely rooms and convenient location. We're truly sorry for any inconvenience you may have experienced during your visit, but we're glad we were able to take care of everything quickly and ensure your overall experience was still enjoyable. We can't wait to have you back soon and give you the amazing stay you deserve!Sincerely,Nicola AbateDirector of Guest Relations
10/10 Excellent
David
2 juil. 2023
Les points forts : Propreté et personnel et service
David
Séjour de 3 nuits en juin 2023
Réponse de Director of Guest Relations le 4 juil. 2023
Hi David, We are delighted you had an outstanding stay at Moxy Times Square and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
8/10 Bien
BENOIT
1 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BENOIT
Séjour de 1 nuit en juin 2023
Réponse de Director of Guest Relations le 9 juil. 2023
Hey Benoit, Thanks for the kind rating! It is so great to hear how much you enjoyed your time with us. All of us here at Moxy Times Square hope to see you again soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Eric
Voyage en groupe
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en juin 2023
Réponse de Director of Guest Relations le 15 juin 2023
Hey there, Eric! Thanks for the generous rating and all the kind remarks about Moxy NYC Times Square! We especially appreciate you mentioning how much you loved our fantastic location, fun atmosphere, and spirited crew. We value your kind recommendation and can't wait to have you back; we hope it's soon!Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Marie-Claire
1 juin 2023
Marie-Claire
Séjour de 1 nuit en mai 2023
Réponse de Director of Guest Relations le 4 juin 2023
Hey there, Marie-Claire! We are thrilled that you loved everything about your time with us - thanks for this stellar rating! We look forward to many more visits with you here at Moxy Times Square.Peace + Love + MOXYNicola Abate,Director of Guest Relations
10/10 Excellent
Marie-Ève
Voyage en groupe
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marie-Ève
Séjour de 3 nuits en mai 2023
Réponse de Director of Guest Relations le 25 mai 2023
Hi Marie-Ève, Thank you for your review. We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you and your group at Moxy Times Square, and we look forward to welcoming you all back soon.Peace + Love + MOXY,Nicola Abate,Director of Guest Relations
6/10 Satisfaisant
Camille
Voyage en couple
22 mai 2023
Camille
Séjour de 3 nuits en mai 2023
Réponse de Director of Guest Relations le 23 mai 2023
Hi Camille, Thanks so much for the comments! Our bedrooms are cozy and hyper-efficient, providing all of the little things that we feel today's traveler is looking for. We have five cool spaces here at our hotel where you can drink and eat, so there's a lot to experience during your stay. Although we don't have traditional hotel bedrooms, we appreciate your candor. We also regret your disappointment with our fees; we are grateful to hear about the things you would change. We hope you will come back soon and give us another try in the future!Sincerely,Nicola Abate,Director of Guest Relations
8/10 Bien
Docteur Alexandre
Voyage en couple
9 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Docteur Alexandre
Séjour de 5 nuits en mai 2023
Réponse de Director of Guest Relations le 10 mai 2023
Dear Alexandre, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we've got going on at Moxy NYC Times Square. We wish you safe travels in the future, and we hope they bring you back this way soon!Peace + Love + MOXYNicola AbateDirector of Guest Relations
10/10 Excellent
ROXANE
2 mai 2023
ROXANE
Séjour de 3 nuits en avril 2023
Réponse de Director of Guest Relations le 23 mai 2023
Hey there, ROXANE! Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Peace + Love + MOXYNicola Abate,Director of Guest Relations
8/10 Bien
elodie
Voyage en famille
1 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
elodie
Séjour de 5 nuits en avril 2023
Réponse de Director of Guest Relations le 2 mai 2023
Hi there, Elodie! Thanks for showing Moxy Times Square so much love! We enjoyed reading your comments and love that you noticed the little things, especially our hotel swag, fun atmosphere, uber-cool decor, and cozy rooms. However, we're sorry to hear about the noise issues during your stay; we are grateful for the feedback that helps us enhance our guest experience in all areas of our hotel. We hope you come back soon for a seamless stay!Peace Love MOXYNicola Abate,Director of Guest Relations
4/10 Médiocre
oussama
29 avr. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel in time square NYC
oussama
Séjour de 4 nuits en avril 2023
Réponse de Director of Guest Relations le 1 mai 2023
Hi Oussama, Thanks for your detailed feedback. While it's pleasing to know you liked the commitment of our crew and our ideal location and that you enjoyed the dining experience at our on-site restaurants, we are sorry we could not meet your expectations for the comfortable stay you desired. We genuinely regret knowing you felt we did not merit the price you paid and that our hotel let you down. We hope you were still able to enjoy your time in NYC, and we wish you all the best with your travels.Best,Nicola AbateDirector of Guest Relations
6/10 Satisfaisant
Regis
Voyage en famille
27 avr. 2023
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Hotel pour jeunes branchés
Regis
Séjour de 7 nuits en avril 2023
Réponse de Director of Guest Relations le 28 avr. 2023
Hey Regis, Thank you for taking the time to write a review. We are sorry for not meeting some of your expectations and for the noise disturbances you encountered. Your feedback is important to us, and we will use it to improve our guest experience going forward. On a positive note, we are glad you loved our excellent showers. We would welcome the opportunity to make a better impression the next time you are in the area. Sincerely,Nicola Abate,Director of Guest Relations
6/10 Satisfaisant
Julie
Voyage en famille
25 avr. 2023
Les points faibles : Propreté
Julie
Séjour de 6 nuits en avril 2023
Réponse de Director of Guest Relations le 27 avr. 2023
Hey Julie, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the experience you deserve soon.Sincerely,Nicola Abate,Director of Guest Relations
10/10 Excellent
Martial
Voyage en famille
23 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martial
Séjour de 6 nuits en avril 2023
Réponse de Director of Guest Relations le 24 avr. 2023
Hi Martial, We love that you enjoyed so many things about Moxy Times Square, especially our fantastic location! It is also great to hear you were pleased with our amazing crew. Come back anytime!Peace Love MOXY,Nicola Abate,Director of Guest Relations
6/10 Satisfaisant
gilbert
Voyage en famille
23 avr. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
gilbert
Séjour de 6 nuits en avril 2023
Réponse de Director of Guest Relations le 24 avr. 2023
Hello Gilbert, Thank you for taking the time to post a review. We are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the opportunity to host you again whenever your travels bring you our way. Sincerely,Nicola Abate,Director of Guest Relations
10/10 Excellent
sylvie
21 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sylvie
Séjour de 3 nuits en avril 2023
Réponse de Director of Guest Relations le 22 avr. 2023
Hey Sylvie, We love that you enjoyed so many things about Moxy NYC Times Square, especially our fantastic location and well-kept accommodations featuring comfortable beds. We hope you will come back and see us again soon; it was a pleasure hosting your visit.Peace Love MOXY,Nicola Abate,Director of Guest Relations
10/10 Excellent
Xavier
Voyage en couple
21 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xavier
Séjour de 6 nuits en avril 2023
Réponse de Director of Guest Relations le 21 avr. 2023
Hey there, Xavier! Thanks for the lovely review! It is so great to hear how much you enjoyed our hotel swag, fab location, comfy rooms, incredible crew, modern amenities, and fun atmosphere. All of us here at Moxy NYC Times Square look forward to seeing you again soon!Peace Love MOXYNicola Abate,Director of Guest Relations