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Avis sur Hilton Garden Inn New York / Staten Island

3 out of 5
Hilton Garden Inn New York / Staten Island
1100 South Ave, Staten Island, NY

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 467 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 256 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 130 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 87 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 68 avis sur 1008." "

8,4/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Natalie Naeder: Front Office Supervisor le 8 janv. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien situé et stationnement gratuit. Staten Island is a very nice city.
Séjour de 3 nuits en septembre 2023
Réponse de Samantha le 14 oct. 2023
Hello Guy. We are so happy to hear that you enjoyed your stay with us and Staten Island also. We hope to see you again soon.

6/10 Satisfaisant

Éléonore

Séjour de 2 nuits en septembre 2023
Réponse de Natalie Naeder: Front Office Supervisor le 7 oct. 2023
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

8/10 Bien

Isabelle, Longueuil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Les portes (chambre et salle de bain) ne ferment pas bien. Chambre humide. Les lits sont confortables. Le restaurant est bien. Le personnel est très gentil.
Séjour de 3 nuits en juillet 2022
Réponse de Kim le 16 juil. 2022
Thank you for your review. We are sorry to hear that you stay with us was unsatisfactory to you. We would love to make this up in a future stay with us.

10/10 Excellent

Beatrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Hilton Garden Inn (Staten Island) le 26 déc. 2019
Beatrice, thanks for sharing this positive feedback with us! We're happy you enjoyed your stay and we are looking forward to your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service excellent chambre propre hôtel de bon goût
Séjour de 2 nuits en juillet 2019

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en mai 2019
Réponse de Hilton Garden Inn (Staten Island) le 5 juil. 2019
Greetings. Thank you for taking the time to share this feedback with us. We strive to provide an experience of heightened hospitality to each of our guests, and regret that you did not feel satisfied during your stay. If there is anything our team can do to assist you, please let us know.

8/10 Bien

LAURA

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Ne pas y aller pour le tourisme
Séjour positif car nous savions que l'hôtel est ex-centré et nous l'avons choisi pour être prêt de notre famille qui habite sur place. Cependant aucun service alors que nous sommes tout de même dans un Hilton (pas de bouteille d'eau à l'arrivée dans la chambre, pas de chaussons, à l'accueil pas d'espace avec boissons chaudes ou froides à disposition gratuitement (alors que cela est très fréquent dans les autres hôtels que nous avons d'ailleurs fait à New York). Piscine très très petite et toujours fermée lorsque nous sommes passés voir.
Réponse de Hilton Garden Inn (Staten Island) le 18 avr. 2018
Merci de rester avec nous! Nous apprécions vos commentaires.

8/10 Bien

SYLVAIN

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel vétuste à être rénové!
L'accueil fut bien. Pat contre l'état vétuste des corridors et ascenseur l'odeur pas très agréable de ces derniers ne sont plus à la hauteur de mes attentes d'un Hilton Garden Inn! Le matelas et le confort de la chambre était bien mais les meubles sont aussi vétuste!! Les bases de lits étaient même trop grandes pour les matelas!! Très déçu de cet établissement qui tessemblaiy plutôt à un Holiday inn vieillot!!
Séjour de 1 nuit en septembre 2017

2/10 Horrible

JEANNETTE

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Hotel did not provided drinking water to customer that they were not honor gold customers Staff was rude and unable to treat customers. Local hotel manners dedicated to its surrounding local residents and making us feel unwelcoming and unworthy of service we were paying for. This treatments began the first moment we were checking in. Cleaning staff that did not clean the room leaving dirtying sheets , towels etc even stains were on the sheets they covered on hitting them. We asked for an investigation. Horrible place to be called Hilton. We never have this kind of treatment. My daughter and I manage to stay 6-5nights without doing anything in the hotel, but sleep. We are sending a better and longer explanation to Hilton Corporation for they to know how badly and deprimente they are represented al the Hilton hotel at Staten Island. Very disappointed!
Séjour de 5 nuits en avril 2024

10/10 Excellent

ELIZABETH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Jonathon

Les points faibles : Infrastructures et conditions de l’hébergement
Extremely outdated old bathrooms and rooms , rooms needto be updated n modernized , not worth the money , outside n lobby is very nice but rooms are sub par
Séjour de 1 nuit en mars 2024

2/10 Horrible

Glenn

Voyage en famille
Les points faibles : Personnel et service
Found out upon check in that this property is actually a wedding, sweet 16 Bar/Baht Mitza,and another event you could imagine Checking in was like checking your luggage at an airport and the restaurants as a guest you can’t use because they are all booked out for yup you guessed it seventeen ….Big showy noisy events and as a hotel guest there is no way to avoid it Parling is a like as the property allows the hotel events to use ALL the parking literally leaving the paying hotel guest with no place to park On 4 occasions on a 8 day stay we had no place to park The staff could care less because the Eve t going on is more important then the paying hotel guest Tge hurl is on a run down surrounded neighborhood and across the street is a lovely view of the Staten Island land full Walking to your room wa a nightmare as the event people get first dips on the best rooms and they take full drunken Debchary (think kids screaming at ear shattering levels as well as grown drunk adults acting like fools 3 times my room was tried to be entered by theses event people who couldn’t find there own room Entering and leaving the hotel was like waiting for a NYC subway…never a moment of silence or having to navigate through a sea of people.On 4 days and the entire weekend there were a minimum of 6 events per day and the weekend was 3 weddings a day and night Bridzilla and her family in all their loud and gawdy trash speech .we had to laugh as this is not a hotel but a party /event hall
Séjour de 6 nuits en avril 2024

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dislike: Coffee maker wasn't working, cable television was distorted couldn't watch tv, cold water in sink not working
Séjour de 1 nuit en mai 2024

10/10 Excellent

Andrea

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A stand out in Staten Island
Séjour de 1 nuit en mai 2024

10/10 Excellent

noemi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
muy lindo
Séjour de 2 nuits en avril 2024

10/10 Excellent

Martine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great hotel, friendly staff, helpful, clean and comfortable.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024

6/10 Satisfaisant

bella

Les points forts : Personnel et service
It’s just what we needed for the short stay
Séjour de 1 nuit en avril 2024

8/10 Bien

Melanie

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Bruno

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Love it nice clean friendly
Séjour de 1 nuit en avril 2024

10/10 Excellent

Frances Marie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was easy and the staff member was very friendly and professional. Will definitely be back !
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

igor

Les points forts : Propreté
Séjour de 3 nuits en avril 2024

2/10 Horrible

Faryar

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dirty, worn out property that doesn’t look like Hilton brand more of a motel quality. There were stains all over the unit
Séjour de 1 nuit en avril 2024
Réponse de Natalie N.: Front Office Supervisor le 6 avr. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

2/10 Horrible

Igor

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ordered tickets online When I arrived at the hotel They didn’t want to give me a room, they said that they didn’t receive the money, although they took it from the bank And that was the problem. I wasn't the only one. Four people in front of me had the same problem. I had to buy a ticket at an inflated price I withdrew money twice Now I need to call the bank and explain the situation I offer cheaper tickets when you arrive raises prices at night Yes you have no choice
Séjour de 1 nuit en avril 2024
Réponse de Natalie N.: Front Office Supervisor le 6 avr. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

10/10 Excellent

Dennis

Voyage en groupe
The hotel is very clean and cozy.
Séjour de 6 nuits en mars 2024
Réponse de Natalie N.: Front Office Supervisor le 6 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Médiocre

Weiting

Les points faibles : Propreté
We didn't have a pleasant stay like last time on this property. I couldn't find the sheet underneath the comforter because it was rolled to a corner of the bed. It gave me an impression that the sheet wasn't changed from the last guest. My husband and I had a hard time to fall in sleep because of noises. One obviously was from the elevator near the room. The mechanic noise could be heard almost through the whole night.
Séjour de 1 nuit en mars 2024
Réponse de Natalie N.: Front Office Supervisor le 2 avr. 2024
Dear Xx: Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the sheets and noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you now, please call and tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

8/10 Bien

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was newly renovated and incredibly clean! Staff was friendly
Séjour de 1 nuit en mars 2024
Réponse de William le 27 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the room and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Danny

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.
Séjour de 4 nuits en mars 2024
Réponse de William le 27 mars 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorenzos Restaurant in hotel waiter Jacob was very adiment on how much tip we should have gave him, i favs him 25 he aanted 50, you cant tell a customer how much tip to leave.
Séjour de 1 nuit en mars 2024
Réponse de Samantha le 23 mars 2024
Hello John. I am so sorry to hear that you encountered while you were dining at Lorenzo's especially since this isn't the usual experience. I will be sure to let the managers know so they can correct this. Thank you for letting us know.

8/10 Bien

Clarence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Natalie N.: Front Office Supervisor le 22 mars 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

2/10 Horrible

Kevin

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rooms out dated furniture old, Resturant on property is very good
Séjour de 1 nuit en février 2024
Réponse de Samantha le 20 mars 2024
Hello Kevin. I am happy to let you know that we are currently in the process of a refresh to all the rooms! We hope that you will come back and stay with us again when they are finished. I will be sure to tell Lorenzo's team how much you enjoyed your dining experience with them. Thank you.

10/10 Excellent

Naveed

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good Quite hotel
Séjour de 1 nuit en mars 2024
Réponse de Samantha le 20 mars 2024
Hello Naveed. We are glad to know that your stay was just what you needed it to be, quiet. Thank you for taking the time to leave us feedback.

6/10 Satisfaisant

Mariana

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was upsetting to get a room on the only floor being under renovation, without even a heads up. And I paid $230 for one night!
Séjour de 1 nuit en mars 2024
Réponse de Samantha le 20 mars 2024
Hello Mariana. I am sorry to hear that you weren't verbally made aware of the refresh that we are doing to the rooms. Even though you should have been made aware, we do have signage posted at the desk stating that we are currently in a refresh process. We hope that once these changes are done, you will come back to give us another try. Thank you for your feedback.

10/10 Excellent

Susan

Séjour de 1 nuit en mars 2024
Réponse de Natalie N.: Front Office Supervisor le 6 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall ok
Séjour de 1 nuit en mars 2024
Réponse de Natalie N.: Front Office Supervisor le 9 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Satisfaisant

Lemuel

Voyage en couple
Les points forts : Personnel et service
A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad
Séjour de 1 nuit en février 2024
Réponse de Natalie N.: Front Office Supervisor le 9 mars 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excellent

joe

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always stay here when I visit. Service and amenities are great. Would recommend to anyone.
Séjour de 1 nuit en décembre 2023
Réponse de Natalie N.: Front Office Supervisor le 9 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Giovanni, North Bay Village

Séjour de 1 nuit en février 2024
Réponse de Natalie N.: Front Office Supervisor le 22 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Patricia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Na
Séjour de 9 nuits en janvier 2024
Réponse de Natalie N.: Front Office Supervisor le 9 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Alper, Baltimore

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good next time stay here again
Séjour de 1 nuit en janvier 2024
Réponse de Natalie N.: Front Office Supervisor le 9 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Satisfaisant

Wendy

Voyage en famille
Les points forts : Personnel et service
The rooms are a bit run down
Séjour de 1 nuit en janvier 2024
Réponse de Natalie N.: Front Office Supervisor le 21 févr. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excellent

jorge

Séjour de 4 nuits en février 2024
Réponse de Natalie N.: Front Office Supervisor le 21 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Natalie N.: Front Office Supervisor le 21 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Médiocre

charles

Les points forts : Personnel et service
Les points faibles : Équipements
Requested cleaning service at check in never happened Noise until late night from a function Construction noise early in the morning Monday Need to update breakfast buffet looked used and dirty with no customers
Séjour de 2 nuits en février 2024
Réponse de Natalie N.: Front Office Supervisor le 7 févr. 2024
Charles,Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

4/10 Médiocre

Daria, Brooklyn

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a motel, can’t have name “hotel”. Super dirty, old broken furniture. I would never recommend this place to stay.
Séjour de 1 nuit en février 2024
Réponse de Natalie N.: Front Office Supervisor le 5 févr. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

8/10 Bien

Jennifer

Voyage en groupe
Les points forts : Propreté et personnel et service
The HGI offered a convenient option to stay after an event. There’s a nice bar and the property is very nice. Room was clean and comfortable.
Séjour de 1 nuit en février 2024
Réponse de Natalie N.: Front Office Supervisor le 5 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Satisfaisant

Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Uncomfortable bed, rooms need updated
Séjour de 3 nuits en janvier 2024
Réponse de Natalie N.: Front Office Supervisor le 5 févr. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excellent

Patricia, Durham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very nice stay! The food was great. Thank you!
Séjour de 3 nuits en janvier 2024
Réponse de Natalie N.: Front Office Supervisor le 1 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.