Avis sur Hampton Inn Brooklyn/Downtown
Hampton Inn Brooklyn/Downtown
125 Flatbush Avenue Extension, Brooklyn, NY
Avis
9,0
Merveilleux
9,2/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Kenneth Aponte le 10 avr. 2024
Thank you so much for choosing to stay with us. We are glad you enjoyed your stay and hope to see you back in the near future
8/10 Bien
Jean-Luc
5 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jean-Luc
Séjour de 1 nuit en mars 2024
Réponse de William Collins, General Manager le 6 mars 2024
Greetings Jean-Luc, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn. Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the Wi-Fi and the noise from the ice machine. Your comments will be shared with our team to address these issues promptly. We're glad to hear that you found our location convenient for exploring Brooklyn downtown, including the bridges and Dumbo district. We appreciate your stay and hope to welcome you back for a more enjoyable experience in the future. Thank you and have a most terrific Tuesday!
10/10 Excellent
CANDICE
11 févr. 2024
CANDICE
Séjour de 4 nuits en février 2024
Réponse de Kenneth Aponte le 22 mars 2024
Thank you so much for your positive feedback. We are glad you enjoyed your stay and hope to see you back soon.
10/10 Excellent
Frédéric
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frédéric
Séjour de 5 nuits en décembre 2023
Réponse de AB le 8 janv. 2024
Thank you for your excellent review.
6/10 Satisfaisant
stephane
23 déc. 2023
Les points forts : Propreté
stephane
Séjour de 1 nuit en décembre 2023
Réponse de Shyann le 27 déc. 2023
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we fell short on our goal! We are disappointed to hear you did not enjoy your stay. We strive for 100% guest satisfaction, and always want our guests to experience the best memories while staying with us. Please accept our most sincere apologies on behalf of our Hampton Inn Team. As we fell just short of our goal ,was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better! Sincerely,
10/10 Excellent
Sandrine
Voyage en couple
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandrine
Séjour de 14 nuits en août 2023
Réponse de William Collins, General Manager le 3 sept. 2023
Greetings Sandrine, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn! Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you had such a positive experience with us and that you enjoyed the convenient location, the cleanliness of your room, and the variety of amenities we offer. Your recommendation means the world to us, and we can't wait to welcome you back on your next trip to New York. If there's anything specific you'd like us to prepare for your next stay, please don't hesitate to let us know. We're here to make your future visits just as enjoyable as this one. Thank you again and have a most splendid Sunday! :)
10/10 Excellent
Helene
27 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helene
Séjour de 1 nuit en août 2023
Réponse de William Collins, General Manager le 27 août 2023
Greetings Helene, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn, we appreciate the time you took to leave us a candid review! We are elated to hear you found our hotel well located and clean, and our staff to be welcoming. We hope to see you the next time you find yourself in the Downtown Brooklyn area. Thank you again for your feedback and have a spectacular Sunday!
8/10 Bien
Véronique
Voyage en famille
3 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Véronique
Séjour de 6 nuits en juillet 2023
Réponse de William Collins, General Manager le 3 août 2023
Greetings, Thank you for choosing the Hampton Inn Brooklyn Downtown. We appreciate you taking the time to leave us a candid review.
10/10 Excellent
Jean Luc
Voyage en famille
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean Luc
Séjour de 3 nuits en avril 2023
Réponse de William Collins, General Manager le 2 mai 2023
Greetings, Thank you for choosing the Hampton Inn Brooklyn Downtown. We appreciate you taking the time to leave us a candid review we hope you continue to choose us on your next visit to Brooklyn.
10/10 Excellent
Alain
Voyage en famille
4 mars 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Alain
Séjour de 8 nuits en février 2023
Réponse de William Collins, General Manager le 5 mars 2023
Greetings,Thank you for choosing the Hampton Inn Brooklyn Downtown we appreciate you taking the time to leave us a candid review. We hope you continue to choose us on your next visit to Brooklyn.
10/10 Excellent
Sébastien
Voyage en couple
30 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sébastien
Séjour de 5 nuits en janvier 2023
Réponse de William Collins, General Manager le 30 janv. 2023
Greetings,Thank you for choosing the Hampton Inn Brooklyn Downtown we appreciate you taking the time to leave us a candid review we appreciate you taking the time to leave us a candid review we hope you continue to choose us on your next visit to Brooklyn.
8/10 Bien
Frederic
Voyage en famille
1 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frederic
Séjour de 5 nuits en décembre 2022
Réponse de William Collins, General Manager le 5 janv. 2023
Greetings Frederic, thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We appreciate the time you took to leave us a great review. We are elated to see an 8/10 score! We'd love to hear more feedback about your stay and we hope to see you the next time you find yourself in the Downtown Brooklyn area. Thank you, and have a terrific Thursday!
10/10 Excellent
Michael
Voyage en groupe
9 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neuf et excellent rapport emplacement/qualité/prix
Michael
Séjour de 8 nuits en novembre 2022
Réponse de William Collins, General Manager le 11 déc. 2022
Greetings Michael, thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We appreciate the time you took to leave us an awesome review. We are elated to hear that you enjoyed the view from your guest room, and enjoyed our breakfast services. It's always a pleasure to hear back from our loyal guests who had great experiences. We will share your review with the rest of our Hampton family. We hope to see you again, the next time you find yourself in the Downtown Brooklyn area. Thank you again and have a super Sunday!
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
22 nov. 2022
Les points faibles : Personnel et service et confort de la chambre
A fuir
Voyageur vérifié
Séjour de 4 nuits en novembre 2022
Réponse de William Collins, General Manager le 23 nov. 2022
Greetings, Thank you for choosing the Hampton Inn Brooklyn Downtown for your stay. We have taken the time to review you feedback and hope that you give us another chance to meet your expectations.
8/10 Bien
Voyageur vérifié
Voyage en famille
26 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2022
Réponse de William Collins, General Manager le 27 juil. 2022
Greetings Valued Guest, On behalf of the Hampton Inn Downtown Brooklyn Team I would like to say thank you so much for your positive review! We aim to be exceptional and are very thrilled to hear that we did. Hope you have a terrific Tuesday night.
10/10 Excellent
Stéphane
Voyage en famille
28 mai 2022
Les points forts : Propreté, personnel et service, équipements
Stéphane
Séjour de 1 nuit en mai 2022
Réponse de Galilea le 11 juin 2022
Hi Stephane! Thank you for choosing your stay with the Hampton Inn Brooklyn Downtown. We appreciate your feedback and hope you continue to choose us on your next trip to Brooklyn!
10/10 Excellent
Sebastien
Voyage en famille
22 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sebastien
Séjour de 3 nuits en avril 2022
Réponse de William Collins, General Manager le 5 mai 2022
Greetings Sebastien, Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We appreciate the time you took to leave us such an awesome review. We are elated to hear you found our location convenient, and our staff adorable! We will share your review with the rest of our Hampton family! We look forward to seeing you the next time you find yourself in the Brooklyn area! Have a terrific Thursday!
8/10 Bien
Giancarlo
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giancarlo
Séjour de 6 nuits en mai 2024
Réponse de William Collins, General Manager le 26 mai 2024
Greetings Giancarlo, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your review and for highlighting the friendliness and attentiveness of our staff. We appreciate your kind words. We apologize for any inconvenience caused by the absence of a bidet and shower in your bathroom. Your feedback is valuable to us, and we will consider it for future improvements to enhance our guests' experience. We hope to welcome you back soon and provide you with an even better stay. Thank you again and have a super Sunday!
10/10 Excellent
Maxine
Voyage en couple
25 mai 2024
Les points forts : Équipements
Maxine
Séjour de 2 nuits en mars 2024
Réponse de crystal le 25 mai 2024
Thank you so much for your review!
6/10 Satisfaisant
William
24 mai 2024
Les points forts : Propreté
William
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 24 mai 2024
Thank you for your review!
8/10 Bien
Kathleen
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathleen
Séjour de 3 nuits en mai 2024
Réponse de Crystal le 24 mai 2024
We're so glad you enjoyed your stay with us! Look forward to seeing you again!
10/10 Excellent
Harvey
23 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Harvey
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 24 mai 2024
Thank you.
10/10 Excellent
Helen
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 3 nuits en mai 2024
Réponse de William Collins, General Manager le 22 mai 2024
Greetings Helen, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're thrilled to hear that you found our desk staff top-notch and that they made you feel at home with their friendliness and helpfulness. It's great to know you enjoyed the comfortable and clean rooms as well as the overall vibe of our hotel. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Thank you again and have a tremendous rest of your Tuesday evening! :)
10/10 Excellent
Michelle
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en mai 2024
Réponse de shyann le 22 mai 2024
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we hit our goal! We are extremely happy to hear you enjoyed your stay! We strive for 100% guest satisfaction, and it's always a pleasure to hear when we successfully do so. We will be sure to pass on your kind words to our Hampton team. Was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better!
10/10 Excellent
Michael
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en mai 2024
Réponse de William Collins, General Manager le 22 mai 2024
Greetings Michael, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're thrilled to hear that you enjoyed our ideal location, appreciated the cleanliness maintained by our staff, and found the breakfast to be of good quality and convenient. It's great to know that you consider our hotel an excellent value. Your positive feedback is truly appreciated and will be shared with our team. We look forward to welcoming you back for another fantastic stay. Thank you again and have a terrific Tuesday!
8/10 Bien
Katharine
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katharine
Séjour de 1 nuit en mai 2024
Réponse de William Collins, General Manager le 20 mai 2024
Greetings Katharine! We hope this message finds you incredibly well! Thank you for sharing your feedback. We're delighted to hear that you found our staff to be very friendly. However, we're sorry to learn about the issues you experienced with the shower nozzle and the body soap. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience these issues may have caused. We have addressed the loose shower nozzle and ensured that all toiletries are replenished for future guests. Thank you for bringing these matters to our attention, as it helps us improve our services. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Thank you again and have a superb Sunday!
8/10 Bien
Raul, Falls Church
Voyage d’affaires, Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raul
Séjour de 1 nuit en mai 2024
Réponse de Kenneth Aponte le 14 mai 2024
Thank you so much for your feedback. We are glad you had a good experience with us. However, we do apologize for the minor inconvenience. We will work with our staff to make things better for you.
8/10 Bien
Barbara
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 2 nuits en mai 2024
Réponse de Kenneth Aponte le 14 mai 2024
Thank you so much for your positive feedback. We are glad we were able to provide you with the service you deserve. We also apologize for the minor inconveniences. We will address these issues directly with our staff
8/10 Bien
Jana
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jana
Séjour de 2 nuits en mai 2024
Réponse de William Collins, General Manager le 12 mai 2024
Greetings Jana, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn! Your feedback is invaluable in helping us understand where we fell short of your expectations. We understand how important it is to have a smooth and enjoyable experience from the moment you arrive, and we apologize for any inconvenience caused by the congestion in the lobby area and the disappointment with our breakfast offerings. We will certainly take your comments into consideration as we strive to make improvements. Regarding the noise from the fan and the long waits for the elevators, we understand how disruptive this can be to your overall experience, and we will address these issues promptly to ensure a more peaceful stay for our guests. We appreciate your feedback regarding the pricing and perks of your stay, as well as the parking situation. We will review our policies and communication to ensure they align with our guests' expectations and provide clearer information regarding parking options. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything further, we can do to assist you, please don't hesitate to reach out to us. Thank you again and have a super Saturday!
10/10 Excellent
Peter, Brookhaven
9 mai 2024
Les points forts : Personnel et service
Peter
Séjour de 1 nuit en mai 2024
Réponse de William Collins, General Manager le 10 mai 2024
Greetings Peter, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back soon! Thank you and have a fantastic Friday!
10/10 Excellent
Jay
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jay
Séjour de 2 nuits en mai 2024
Réponse de William Collins, General Manager le 8 mai 2024
Greetings Jay, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to rate our hotel! We're delighted to see you had a fantastic experience during your stay. Your perfect score means the world to us, and we hope to have the pleasure of welcoming you back soon for another memorable visit! Thank you and have a terrific Tuesday!
10/10 Excellent
Afrika
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Afrika
Séjour de 3 nuits en avril 2024
Réponse de William Collins, General Manager le 6 mai 2024
Greetings Afrika, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear that you had an awesome experience during your stay! Thank you for sharing your positive feedback. We're committed to ensuring every guest feels this way, and we hope to welcome you back soon for another fantastic stay! Thank you again and have a most splendid rest of your Sunday!
10/10 Excellent
Peter, Milton
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en mai 2024
Réponse de William Collins, General Manager le 5 mai 2024
Greetings Peter, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear you had a positive experience with our staff during your stay! Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded in making our guests feel welcome and well taken care of. We appreciate your kind words and hope to welcome you back again soon! If there's anything specific that stood out to you about our staff or your experience, we'd love to hear more. Thank you and have a splendid rest of your Sunday!
10/10 Excellent
Paola, Deerfield
5 mai 2024
Paola
Séjour de 5 nuits en avril 2024
Réponse de crystal le 25 mai 2024
We appreciate your review greatly!
10/10 Excellent
Daniel, London
Voyage en famille avec de jeunes enfants
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 5 mai 2024
We appreciate your review and are super pleased to hear you've enjoyed your stay with us! We look forword to seeing you again!
10/10 Excellent
Aaron
1 mai 2024
Aaron
Séjour de 2 nuits en avril 2024
Réponse de William Collins, General Manager le 22 mai 2024
Greetings Aaron, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn. We appreciate the time you took to leave us a positive review and for rating us 5 out of 5! We’re glad to hear that you had an enjoyable stay with us. We’re always looking for ways to improve and provide an even better experience for our guests. If you have any specific feedback or suggestions on how we could make our hotel better, we would love to hear from you. We look forward to welcoming you back soon. Have a terrific Tuesday!
10/10 Excellent
Jules
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jules
Séjour de 7 nuits en avril 2024
Réponse de William Collins, General Manager le 1 mai 2024
Greetings Jules, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're delighted to hear that you found our hotel to be very nice and clean, and that our location near the Manhattan and Brooklyn bridges suited your needs perfectly. It's fantastic that you enjoyed our breakfast offerings and found our staff to be amazingly helpful—we'll be sure to pass along your kind words to them. We're pleased that you found our room sizes to be comfortable, especially considering New York standards. Thank you for recommending us, and we look forward to welcoming you back on your next exploration of Manhattan and Brooklyn! Thank you again and have a terrific Tuesday! :)
8/10 Bien
Caroline Lesley
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline Lesley
Séjour de 5 nuits en avril 2024
Réponse de William Collins, General Manager le 1 mai 2024
Greetings Caroline Lesley, we hope this message finds you incredibly well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your experience! We're thrilled to hear that you enjoyed your stay with us and found our room size comfortable. It's fantastic to know that you appreciated our complimentary coffee service and found our location convenient, with easy access to subway stations and iconic spots like DUMBO and the Brooklyn Bridge. We're glad you had the chance to explore the culinary delights of Dekalb Market nearby. We appreciate your recommendation and hope to welcome you back soon! Thank you and have a terrific Tuesday!
10/10 Excellent
Jessica, Chino Hills
30 avr. 2024
Les points forts : Équipements
Jessica
Séjour de 1 nuit en avril 2024
Réponse de William Collins, General Manager le 30 avr. 2024
Greetings Jessica, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your glowing review! We're thrilled to hear that you enjoyed our breakfast buffet. We strive to offer a variety of delicious options to start your day off right. We hope to welcome you back soon for another enjoyable stay! Thank you again and have a most terrific Tuesday!
10/10 Excellent
Makiah
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Makiah
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 1 mai 2024
Thank you for choosing us for your brooklyn stay and your review!
10/10 Excellent
Katerie
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katerie
Séjour de 2 nuits en avril 2024
Réponse de William Collins, General Manager le 30 avr. 2024
Greetings Katerie, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your feedback with us! We're thrilled to hear that our staff made your stay enjoyable and that you appreciated our complimentary amenities like all-day coffee and breakfast hours. It's wonderful to know that our location near the Brooklyn Bridge and adjacent parking garage were convenient for you. Your comments about the rooms are duly noted, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again soon for another great stay! Thank you again and have a most marvelous Monday! :)
8/10 Bien
Francisco
Voyage en famille avec de jeunes enfants
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francisco
Séjour de 2 nuits en avril 2024
Réponse de William Collins, General Manager le 24 avr. 2024
¡Gracias por tu comentario! Nos alegra saber que la ubicación de nuestro hotel fue de tu agrado. Estamos comprometidos en ofrecer a nuestros huéspedes una experiencia cómoda y conveniente. Esperamos poder darte la bienvenida de nuevo en tu próxima visita a la ciudad.¡Hasta pronto! Gracias y que tenga un bien dia!
10/10 Excellent
Louise
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Louise
Séjour de 1 nuit en avril 2024
Réponse de William Collins, General Manager le 23 avr. 2024
Greetings Louise, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your feedback with us! We're delighted to hear that you had a very good experience during your stay. Your satisfaction is important to us, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay! Thank you again and have a most terrific Tuesday!
10/10 Excellent
Kathleen
22 avr. 2024
Kathleen
Séjour de 4 nuits en avril 2024
Réponse de William Collins, General Manager le 22 avr. 2024
Greetings Kathleen, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your experience with us! We're delighted to hear that you had a very nice stay and found our hotel clean and comfortable. Your feedback regarding the full-length mirror is valuable, and we will certainly take it into consideration as we continuously strive to enhance our guests' experience. We appreciate your suggestion and hope to welcome you back for another enjoyable stay in the future! Thank you again and have a marvelous Monday! :)
8/10 Bien
Aubrey
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aubrey
Séjour de 9 nuits en avril 2024
Réponse de William Collins, General Manager le 20 avr. 2024
Greetings Aubrey, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn. Thank you for sharing your experience with us. We're delighted to hear that you had a very good stay overall. We understand that traffic noise can sometimes be a challenge in certain locations. Please accept our apologies for any inconvenience caused. Your feedback is valuable to us, and we'll explore ways to mitigate this issue for future guests. We hope to have the opportunity to welcome you back for a more peaceful stay in the future. Thank you again and have a splendid Saturday!
10/10 Excellent
julius
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
julius
Séjour de 5 nuits en avril 2024
Réponse de William Collins, General Manager le 20 avr. 2024
Greetings Julius, we hope this message finds you very well. Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear that you found our hotel exceptionally clean! Maintaining a pristine environment for our guests is a top priority for us. Thank you for taking the time to share your feedback, and we hope to welcome you back for another sparkling stay soon! Thank you again and have a splendid Saturday!
10/10 Excellent
Gene
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gene
Séjour de 1 nuit en avril 2024
Réponse de Kenneth Aponte le 19 avr. 2024
Thank you so much for your positive feedback. We are glad to know you enjoyed your stay. We hope to see you back in the near future.
8/10 Bien
Jacquelyn
17 avr. 2024
Jacquelyn
Séjour de 3 nuits en avril 2024
Réponse de William Collins, General Manager le 7 mai 2024
Greetings Jacquelyn, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave a review! We're glad you enjoyed your stay with us. If there's anything specific you loved or any suggestions for improvement, feel free to share. We appreciate your feedback and hope to welcome you back soon! Thank you again and have a tremendous Tuesday!
10/10 Excellent
Xuan
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xuan
Séjour de 2 nuits en avril 2024
Réponse de Shyann le 18 avr. 2024
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we hit our goal! We are extremely happy to hear you enjoyed your stay! We strive for 100% guest satisfaction, and it's always a pleasure to hear when we successfully do so.Was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better!
10/10 Excellent
Lynn
16 avr. 2024
Lynn
Séjour de 3 nuits en avril 2024
Réponse de William Collins, General Manager le 6 mai 2024
Greetings Lynn, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us such a fantastic review! We are absolutely thrilled to hear that you had a wonderful experience during your stay with us. We greatly appreciate your perfect rating. It serves as a tremendous motivation for our team to continue delivering outstanding hospitality to all our guests. We hope to have the pleasure of welcoming you back soon for another delightful stay. Thank you again and have a marvelous Monday!