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Avis sur Club Quarters, Times Square - Midtown

4 out of 5
Club Quarters, Times Square - Midtown
40 W 45th St, New York, NY

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1442 avis sur 2579." "
Note des voyageurs de 8 (Bien), d’après 698 avis sur 2579." "
Note des voyageurs de 6 (Satisfaisant), d’après 224 avis sur 2579." "
Note des voyageurs de 4 (Médiocre), d’après 116 avis sur 2579." "
Note des voyageurs de 2 (Horrible), d’après 99 avis sur 2579." "

8,8/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Denis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bien situé. Très propre, personnel exemplaire. Chambre un peu restreinte
Séjour de 3 nuits en mars 2024
Réponse de Joel Pichardo le 2 avr. 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

8/10 Bien

Hélène

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Emplacement idéal à mi chemin entre Times Square et la 5eme avenue. Plusieurs lignes de metro à proximité. Bonne literie. Propre. Le service de chambre passe sur demande. Bagagerie gratuite.
Séjour de 7 nuits en mars 2024
Réponse de Ivory G. le 25 mars 2024
Dear Helene, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien situé! Propre et confortable! Le personnel est très avenant et souriant. Joanne était super cool et de bons conseils!
Séjour de 4 nuits en mars 2024
Réponse de Ivory G. le 19 mars 2024
Dear Patricia, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Audrey

Séjour de 1 nuit en janvier 2024
Réponse de Ivory G. le 19 févr. 2024
Dear Audrey, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

eric

Séjour de 2 nuits en février 2024
Réponse de Ivory G. le 20 mars 2024
Dear Eric, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. We look forward to welcoming you back soon. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G. Guest Experience Manager Club Quarters Hotel

8/10 Bien

Audrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel et surtout très bien situé. La chambre était propre et assez spacieuse. Le personnel est très agréable. Par contre la ventilation fait énormément de bruit. Sinon nous sommes restés une semaine et le séjour a été parfait.
Séjour de 7 nuits en janvier 2024
Réponse de Joel Pichardo le 19 janv. 2024
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

10/10 Excellent

Pauline

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfaitement bien situé, proche de Time square. Sécuritaire la nuit. Bon service. Immeuble un peu vieux. Et dommage qu’il n’y ait pas de frigo dans les chambres. Sinon nous avons passé un bon séjour. Le personnel est très agréable.
Séjour de 2 nuits en janvier 2024
Réponse de Ivory G. le 9 janv. 2024
Dear Pauline, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. We do have refrigerators available upon request.Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

4/10 Médiocre

Frédérick

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Beaucoup bruyant et le parking est tres chere
Séjour de 2 nuits en janvier 2024
Réponse de Joel Pichardo le 9 janv. 2024
Dear Frederick, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

6/10 Satisfaisant

Elisa

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Ivory G. le 20 déc. 2023
Dear Elisa, Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!With best regards,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Ivory G. le 13 déc. 2023
Dear Alain, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Gaetan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien placé, personnel sympatique.
Séjour de 5 nuits en décembre 2023
Réponse de Ivory G. le 13 déc. 2023
Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

4/10 Médiocre

Daniel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Ivory G. le 28 oct. 2023
Dear Daniel, Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!With best regards,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Damien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel !
Je recommande cet hôtel, très bien placé , personnel très aimable. Et l’emplacement est idéal pour être à côté de Times Square mais au calme ! Café à volonté en libre service , top.
Séjour de 4 nuits en octobre 2023
Réponse de Ivory G. le 28 oct. 2023
Dear Damien, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

herve

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Ivory G. le 28 oct. 2023
Dear Herve, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil chaleureux, hôtel bien situé
Séjour de 3 nuits en octobre 2023
Réponse de Ivory G. le 20 oct. 2023
Dear Julie, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CLUB QUARTERS
Joanne at the reception she is very nice. Nice hotel located in Time Square. We recommend it.
Séjour de 4 nuits en septembre 2023
Réponse de Ivory G. le 2 oct. 2023
Dear Anonymous, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Première fois à New York
Excellent emplacement et très bon service (les employés sont là pour vous) !
Séjour de 6 nuits en septembre 2023
Réponse de Ivory G. le 22 sept. 2023
Dear Guillaume, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience Manager

10/10 Excellent

MICHEL

Séjour de 2 nuits en septembre 2023
Réponse de Ivory G. le 2 oct. 2023
Dear Michel, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Anne

Séjour de 1 nuit en août 2023
Réponse de Ivory G. le 22 sept. 2023
Dear Anne, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Martine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait pour un court sejour
Séjour de 2 nuits en août 2023
Réponse de Ivory G. le 29 août 2023
Dear Martine, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
très bon choix pour une escapade à New-York! Attention pour les chambres pour trois personnes: un lit d'appoint de qualité médiocre est ajouté pour la 3e personne.
Séjour de 2 nuits en août 2023
Réponse de Ivory G. le 29 août 2023
Dear Jean, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2023
Réponse de Ivory G. le 22 sept. 2023
Dear Kevin, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Veronique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belles petites chambres propres. Personnels accueillants
Séjour de 2 nuits en août 2023
Réponse de Ivory G. le 29 août 2023
Dear Veronique, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

David

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle place . près de times square et central park. Café et bouteilles d’eau gratuits. Ascenseurs petits et lents . Vue de la chambre ordinaire .
Séjour de 2 nuits en juillet 2023
Réponse de Ivory G. le 31 juil. 2023
Dear David, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien localisé, stationnement payant à proximité
Séjour de 2 nuits en juillet 2023
Réponse de Ivory G. le 31 juil. 2023
Dear Jonathan, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Antoine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour au plein coeur de manathan Hotel pas bruyant avec un super service: le personnel est top, a l’ecoute, ok pour early check in, il y a un petit bar avec concert de guitare calme certains soirs, ideal pour se relaxer apres une journée de travail ou de visite. Seul bemol: pas de petit dej, mais bcp de solutions autour (diner en face, take aways autour)
Séjour de 1 nuit en juin 2023
Réponse de Ivory G. le 12 juil. 2023
Dear Antoine, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Julien

Séjour de 1 nuit en juillet 2023
Réponse de Ivory G. le 12 juil. 2023
Dear Julien, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Jérôme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Ivory G. le 12 juil. 2023
Dear Jerome, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Maxime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Ivory G. le 12 juil. 2023
Dear Maxime, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Céline

Les points forts : Infrastructures et conditions de l’hébergement
Johanna gave us an excellent service!
Séjour de 5 nuits en juin 2023
Réponse de Ivory G. le 19 juin 2023
Dear Celine, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Herve

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel très bien situé pour visiter Midtown et ses musées, à 300m de Times Square. Personnel très professionnel et bienveillant. L’espace boissons à volonté ( café, thé, eau ) est très appréciable.
Séjour de 7 nuits en mai 2023
Réponse de Ivory G. le 6 juin 2023
Dear Herve, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We like everything!
Séjour de 4 nuits en mai 2023
Réponse de Ivory G. le 6 juin 2023
Dear Julie, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

6/10 Satisfaisant

Lydie

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
La proximité des points principaux Time Square Brodway 5th Avenue, métro. Hebergement /Structure un peu vieillotte. Pas de possibinite de petit déjeuner.
Séjour de 6 nuits en avril 2023
Réponse de Joel Pichardo le 1 mai 2023
Dear Lydie, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

6/10 Satisfaisant

griet

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Odeur très désagréable pendant 2 jours à cause de travaux.
Séjour de 4 nuits en avril 2023
Réponse de Joel Pichardo le 16 avr. 2023
Dear Griet, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
perfect
Séjour de 4 nuits en mars 2023
Réponse de Ivory G. le 2 avr. 2023
Dear Philippe, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

dominic

Séjour de 1 nuit en mars 2023
Réponse de Ivory G. le 26 mars 2023
Dear Dominic, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

6/10 Satisfaisant

Elizabeth

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
nothing to say
Réponse de Ivory G. le 26 mars 2023
Dear Elizabeth, Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!With best regards,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Claudette

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour à New York
A New York pour 4 jours de salon professionnel cet hôtel était parfaitement situé près de Time square. L’accueil agréable la taille des chambres, le confort très correct. J’avais une chambre à l’arrière de l’hôtel préservée du bruit de la rue. Je recommande.
Séjour de 4 nuits en mars 2023
Réponse de Ivory G. le 26 mars 2023
Dear Claudette, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Carole

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rideau de douche un peu court mais sinon, j’ai vraiment apprécié le cadre, la gentillesse du personnel. Mention spéciale pour les cocktails du barman qui sont vraiment bons ! Chambres spacieuses et cosy
Séjour de 3 nuits en février 2023
Réponse de Ivory G. le 22 mars 2023
Dear Carole, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

8/10 Bien

Aurelia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recommend
Séjour de 2 nuits en février 2023
Réponse de Ivory G. le 21 févr. 2023
Dear Aurelia, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Yoni

10/10 Excellent

tania

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
perfect
Réponse de Ivory G. le 10 janv. 2023
Dear Tania, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Magalie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel très très gentil, à l'écoute, sympathique, au top ! De plus très bien placé, Times Square proche sans que cela soit bruyant pour le sommeil !
Réponse de Ivory G. le 5 nov. 2022
Dear Magalie, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Pierre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tres bien situe
Séjour de 2 nuits en octobre 2022
Réponse de Ivory G. le 26 oct. 2022
Dear Pierre, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

10/10 Excellent

Manon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le service excellent, bien situé et propre, je vous le recommande
Séjour de 2 nuits en octobre 2022
Réponse de Ivory G. le 12 oct. 2022
Dear Manon, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

6/10 Satisfaisant

Michel

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
Pas decoffret de securite dans la chambre Pas de ventilation dans la chambre Fenetre minuscule Aucune aide du concierge pour appeler un taxi ou autre service Chambre minuscule et pas de sevice menager pendant 4 jours Hotel a eviter
Séjour de 4 nuits en octobre 2022
Réponse de Joel Pichardo le 12 oct. 2022
Dear Michel, Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Joel PichardoSenior Guest Experience ManagerClub Quarters Hotel

2/10 Horrible

Jessica

Séjour de 4 nuits en août 2022

10/10 Excellent

Mario

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement est parfaite
Séjour de 1 nuit en août 2022
Réponse de Ivory G. le 9 août 2022
Dear Mario, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager

10/10 Excellent

GAELLE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent emplacement. Très propre. Personnel à l'écoute. Accès boissons à l'accueil très apreciable.
Séjour de 6 nuits en juin 2022
Réponse de Ivory G. le 12 juin 2022
Dear Gaelle, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager

8/10 Bien

Yves

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel qualité prix très bien. Chambre standard très petite, mais très propre, personnel accueuillant et hotel très bien placée pour Time Square
Séjour de 2 nuits en avril 2022
Réponse de Ivory G. le 30 avr. 2022
Dear Yves, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager