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Avis sur Wyndham New Orleans - French Quarter

4 out of 5
Wyndham New Orleans - French Quarter
124 Royal St, New Orleans, LA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1670 avis sur 3145." "
Note des voyageurs de 8 (Bien), d’après 860 avis sur 3145." "
Note des voyageurs de 6 (Satisfaisant), d’après 341 avis sur 3145." "
Note des voyageurs de 4 (Médiocre), d’après 160 avis sur 3145." "
Note des voyageurs de 2 (Horrible), d’après 114 avis sur 3145." "

8,6/10

Propreté

9,0/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good service
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 25 mars 2024
Heidi, it's delightful to hear that you found the service at Wyndham New Orleans - French Quarter to be very good. Your positive feedback is truly appreciated and we hope to host you again in the future.

6/10 Satisfaisant

Romeo Monkouop

Voyage en famille
Les points faibles : Personnel et service
Bon hôtel
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 28 déc. 2023
Romeo, appreciation pour laisser un commentaire. Nous sommes ravis de savoir que vous avez eu une expérience acceptable au sein de notre hôtel. Nous espérons vous accueillir à nouveau pour une expérience encore meilleure.

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon service....
Séjour de 5 nuits en novembre 2023
Réponse de Customer Service le 9 nov. 2023
Pierre, vos aimables paroles pour le Wyndham New Orleans - French Quarter font vraiment de notre journée ! Nous sommes ravis d'apprendre que vous avez apprécié le service fourni. Nous sommes impatients de vous accueillir à nouveau dans le futur.

8/10 Bien

Frédéric

Voyage en famille
Les points forts : Propreté et personnel et service
Globalement c’est correct, meuble un peu mal agencé, bruit clim élevé, petite piscine. Accueil pas très chaleureux par une jeune fille lorsque nous sommes arrivés. Par contre Mr TY est serviable et très gentil. Prévoyez 43$ pour le parking (24h).
Séjour de 2 nuits en août 2023
Réponse de Customer Service le 24 août 2023
Frédéric, merci d'avoir choisi le Wyndham New Orleans - French Quarter et de partager votre retour. Nous sommes heureux que vous ayez trouvé M. TY serviable et gentil. Cependant, il est décevant d'entendre parler de votre expérience concernant la disposition des pièces et le bruit de la climatisation. Notre équipe s'engage à assurer le plus grand confort de nos clients et gardera vos observations à l'esprit à l'avenir. Nous sommes impatients de vous accueillir à nouveau pour un séjour plus agréable à l'avenir.

10/10 Excellent

Rene, Marseille

Séjour de 3 nuits en août 2023
Réponse de Customer Service le 12 sept. 2023
Rene, thank you for your positive rating of Wyndham New Orleans - French Quarter. Our team is thrilled to see these five stars, they represent the level of care we strive to deliver to each guest. We'd be delighted to welcome you back again for another memorable experience.

6/10 Satisfaisant

Sachelle

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
.
Séjour de 5 nuits en juillet 2023
Réponse de Customer Service le 7 août 2023
We appreciate the feedback, Sachelle.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 Bien

François

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super pour un hébergement à tarif raisonnable dans le quartier. Attention, le stationnement de l’hôtel est payant et est de 40$ la journée. Sinon en générale, rien à dire contre la place
Séjour de 3 nuits en juillet 2023
Réponse de Customer Service le 24 juil. 2023
Merci pour la revue, François!Nous sommes heureux que vous ayez passé une excellente expérience avec nous! Nous sommes déçus de voir certaines de vos préoccupations et nous en ferons part à notre équipe. Nous travaillons toujours très dur pour nous assurer que tous nos clients passent un séjour agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore meilleure.

10/10 Excellent

Hélène

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Séjour super sympa! Hôtel très bien placé et agréable avec un personnel gentil et disponible.
Séjour de 3 nuits en juillet 2023
Réponse de Customer Service le 22 juil. 2023
Merci pour cette excellente critique, Hélène !Nous sommes ravis que votre séjour au Wyndham New Orleans - French Quarter ait été si exceptionnel, car offrir à nos clients une excellente expérience est très important pour nous. C'est fantastique que vous ayez apprécié notre personnel amical et serviable ainsi que notre emplacement privilégié. C'est ce qu'on aime voir ! Nous sommes impatients de vous accueillir à nouveau bientôt pour une autre expérience fantastique.

10/10 Excellent

Dominique

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2023
Réponse de Customer Service le 28 mai 2023
Thanks for the outstanding rating, Dominique!We're delighted your time at Wyndham New Orleans - French Quarter was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Bien

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement fantastique et facilement accessible. Piscine sympathique. Pas de recyclage, et peut-être que nous n’avons pas eu de chance, mais nous avons du attendre deux jours avant que notre chambre soit nettoyée, malgré notre demande. L’isolation sonore n'est pas extraordinaire par rapport aux bruits de la rue, et pourtant, nous étions au 17ème étage. Cependant, malgré le coût pas donné, je recommande, pour l’emplacement et la propreté.
Séjour de 3 nuits en mars 2023
Réponse de Craig le 13 mars 2023
Dear Patrick,Thank you for the review of my hotel. We are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

10/10 Excellent

claude

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement
Séjour de 2 nuits en mars 2023
Réponse de Craig le 8 mars 2023
Dear Claude,Thank you for the nice review of my hotel. We are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

8/10 Bien

jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé dans le French Quarter. Bon service du personnel. Bon rapport qualité / prix pour ce quartier touristique.
Séjour de 2 nuits en décembre 2022
Réponse de Craig le 15 déc. 2022
Dear Jean,Thank you for the review of my hotel. We are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

6/10 Satisfaisant

Louise

Voyage en groupe
Les points forts : Propreté et personnel et service
sejour de 4 nuits
C'etait propre mais il y avait une odeur desagreable dans la chambre alors que cette odeur n'etait pas presente dans les aires communes. Le personnel de la reception est extremement gentil et serviable, beaucoup plus que la moyenne Bien que le site web indique que le dejeuner est inclus, la cuisine est en renovation de sorte qu'il n' avait pas de dejeuner, Le site web devrait etre corrige. L'hotel est bien situe, a deux pas des activites
Séjour de 4 nuits en août 2022
Réponse de Craig le 6 sept. 2022
Dear Louise,Thank you for the review of my hotel. We are very sorry you did not enjoy your stay with us. This is certainly not indicative of our normal level of service. Thank you for the feedback as it allows us to improve our guest experience.

8/10 Bien

ISSIAKA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour fantastique bien que très bref.
Séjour de 2 nuits en avril 2022
Réponse de Craig le 2 mai 2022
Dear ISSIAKA, Thank you for the review of my hotel. We are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

8/10 Bien

Josee

Séjour de 2 nuits en avril 2022
Réponse de Craig le 6 mai 2022
Dear Josee, Thank you for the GREAT review of my hotel. We are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

8/10 Bien

Anisa, south setauket

Voyage en couple
Rooms somewhat outdated But clean and comfortable Bed comfortable Staff helpful Very conveniently located in the French Quarter Walk to everything
Séjour de 4 nuits en mai 2024

10/10 Excellent

robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was excellent it is one block from Bourbon St., one block from Canal St. so everything we wanted to see was with 5 or 6 blocks.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Robert, the team at Wyndham New Orleans - French Quarter is delighted to hear that you enjoyed the location and found it convenient for exploring the area. We hope to host you again soon!

10/10 Excellent

Scott, Burbank

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property itself was fine, good staff clean reasonable rooms. Gets a bit noisy outside next yo store and liquor store. Get a lot of homeless hanging around. Police do patrol area regularly and chase people out
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Scott, thank you for your feedback. The team at Wyndham New Orleans - French Quarter appreciates your positive remarks about our clean rooms and supportive colleagues. We understand that external noise can sometimes be bothersome, and we value your insights on the surrounding area. We're looking forward to welcoming you back.

8/10 Bien

Jennie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for the price and proximity to both Bourbon Street and other NOLA attractions.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Jennie, thank you for acknowledging the prime location of Wyndham New Orleans - French Quarter. We are delighted you enjoyed your stay and hope to welcome you back soon.

8/10 Bien

Carla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a good location in the French Quarter. Reasonable for valet parking.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Carla, thank you for your feedback. We are delighted you enjoyed the convenient location of Wyndham New Orleans - French Quarter and found the valet parking to be reasonably priced. We look forward to welcoming you back on your next visit!

8/10 Bien

Lenore

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Thank you for sharing your thoughts with us, Lenore!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Wyndham New Orleans - French Quarter. Thank you and have a lovely day!

8/10 Bien

RAVI

Les points forts : Propreté
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 26 mai 2024
RAVI, thank you for your positive rating! The team at Wyndham New Orleans - French Quarter is delighted you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Bien

Gloria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 26 mai 2024
Thank you for the 4-star rating, Gloria!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Wyndham New Orleans - French Quarter. Thank you again for sharing!

6/10 Satisfaisant

Sheenah

Voyage d’affaires
Les points forts : Personnel et service
The rooms are a bit dated. My tub was starting to drain very slowly my last night out of nowhere. I didn’t wash my hair or use any products that would cause it to drain slowly causing the tub to fill up almost to my ankles. Also killed some grayish insect of some sort crawling on my wall.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Sheenah, thank you for sharing your thoughts. We appreciate you bringing these matters to our attention. Your feedback provides valuable insights, and we will address the bathroom and upkeep issues you mentioned. We hope to have another opportunity to improve your experience in the future.

8/10 Bien

William

Voyage en famille
Les points forts : Personnel et service
Crowded, no traffic organization, no signs at hotel for unloading. Everyone has their hand out for a tip.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
William, thank you for sharing your experience. The feedback regarding the traffic organization and signage during unloading has been passed along for consideration. Our team aims to create a welcoming atmosphere, and we appreciate your input. We hope to serve you again in the future at Wyndham New Orleans - French Quarter.

6/10 Satisfaisant

Edmond

Voyage en famille
Les points faibles : Équipements
Did not feel safe. Homeless,vagrants etc on or near property at all times, theft event at market across street from hotel entrance, trash on street. Very unpleasant. Wyndham needs to relocate off Royal Street!
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Edmond, the safety and comfort of guests are top priorities, and any concerns raised about the surrounding area are taken seriously. The area around the hotel is lively, yet we recognize that different guests can have varying experiences. Your feedback about the nearby market and street cleanliness has been noted. We hope for an opportunity to provide a more enjoyable visit in the future.

10/10 Excellent

Yesika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Thank you for your fantastic rating! The team at Wyndham New Orleans - French Quarter is thrilled to see you had a wonderful stay. We hope to welcome you back for another exceptional experience soon!

10/10 Excellent

Beverly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This room was simple but had everything we needed. The staff were so nice. We were here at the end of a rough trip and grateful for the comfy beds and quiet room.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 23 mai 2024
Beverly, thank you for sharing your positive experience at the Wyndham New Orleans - French Quarter. The team is delighted to hear that you found the room comfortable and quiet, especially after a challenging trip. We appreciate your kind words about our team members. We look forward to welcoming you back soon!

10/10 Excellent

Rickey

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 24 mai 2024
Rickey, thank you for your positive rating! The team at Wyndham New Orleans - French Quarter is thrilled you enjoyed your stay. We look forward to welcoming you back!

10/10 Excellent

Annie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property and staff is excellent, eager to help
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 23 mai 2024
Annie, thank you for your wonderful feedback about your stay at Wyndham New Orleans - French Quarter. It is delightful to hear our team members made your experience enjoyable. We look forward to welcoming you back soon!

10/10 Excellent

Edith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our weekend in New Orleans and our stay at Wyndham French Quarter was excellent. Thanks to the staff great hospitality and very helpful.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Edith, thank you for your kind words about Wyndham New Orleans - French Quarter. The team members are delighted to hear you had an excellent stay and felt well taken care of. We're looking forward to welcoming you back for another wonderful visit.

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy buen hotel, el personal muy amable y súper bien situado en el mero corazón de nueva Orleans
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Wendy, gracias por tus maravillosos comentarios sobre tu estadía en Wyndham New Orleans - French Quarter. Los miembros de nuestro equipo están encantados de que haya encontrado la ubicación perfecta y el servicio excepcional. ¡Esperamos darle la bienvenida nuevamente en su próxima visita!

4/10 Médiocre

Andrew

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bad lighting in room, felt like a dungeon. Bed was uncomfortable and the lobby felt generally chaotic and unwelcoming (in addition to an overwhelming cleaning chemical smell). Location was good, within walking distance to bourbon street and other points of interest.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Andrew,Thank you for your feedback. It is great to hear that you appreciated our convenient location. Your comments regarding the room ambiance, bed comfort, and lobby environment will be taken into consideration as we continuously work to improve our services. Should your travels bring you back, we would love the opportunity to provide a more enjoyable experience.

10/10 Excellent

Dante Omar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was safe and my room was clean and it was close to shopping and eating
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Dante Omar, thank you for sharing your positive experience at Wyndham New Orleans - French Quarter. We're delighted that you found your room clean and appreciated the convenient location. We hope to welcome you back soon!

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will be back
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Tammy, thank you for your kind words and for choosing Wyndham New Orleans - French Quarter. The team is thrilled to hear you had a great experience. We're looking forward to welcoming you back!

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 20 mai 2024
Carol, thank you for choosing Wyndham New Orleans - French Quarter! We're delighted you had a positive experience with us. We hope to welcome you back soon!

10/10 Excellent

SANDI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NICE SMALL BOUTIQUE, CENTRAL LOCATION AND ONE OF THE FRONT DESK RECEPTIONISTS WAS GREAT WHEN I HAD A MEDICAL EMERGENCY WITH FAMILY AND HAD TO LEAVE VERY EARLY IN THE MORNING TO RETURN LATER IN THE DAY, HE WAS VERY HELPFUL, UNDERSTANDING AND PROFESSIONAL, MR. MAKOLM (late afternoon/evening shift).
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Hello Sandi,Thank you for the fantastic review! The team at Wyndham New Orleans - French Quarter is thrilled to hear that you enjoyed our central location and found our boutique hotel to your liking. We're especially glad Mr. Makolm could provide the assistance you needed during your family's medical emergency. We hope to welcome you back soon.

10/10 Excellent

Saray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 18 mai 2024
Saray, thank you for your rating! The team at Wyndham New Orleans - French Quarter is delighted you had a wonderful experience. We're looking forward to welcoming you back soon!

10/10 Excellent

Alyssa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was amazing. We came in for one night and upon arrival they met us at the car, unloaded it, escorted us to our room and unloaded it again. It was easy and convenient. We will definitely be staying again!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 16 mai 2024
Alyssa, the team at Wyndham New Orleans - French Quarter is thrilled to hear about your fantastic stay. It’s great that you found the experience easy and convenient. We look forward to your next visit!

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location and pleasant staff.
Séjour de 5 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Patrick, thank you for your positive feedback. We're thrilled to know that the convenient location and friendly team members at Wyndham New Orleans - French Quarter added to the enjoyment of your stay. We're looking forward to welcoming you back in the future.

6/10 Satisfaisant

Zayir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Zayir, it's good to know that you enjoyed your stay with us. Thanks for taking the time to share your review. The team hopes to have another opportunity to serve you in the future.

10/10 Excellent

Rayshell

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved my stay here. It was very convenient to access bourbon st. Staff was friendly and very helpful
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Rayshell, it's delightful to hear about your positive experience at Wyndham New Orleans - French Quarter. We're thrilled that you found our location to be advantageous for your visit to Bourbon street and appreciated the kindness and attentiveness of our team members. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Mike

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Outside was not good and safe inside was clean
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Mike, thank you for sharing your experience. We're glad you appreciated the cleanliness of the interior. As for your concerns about the outer areas, rest assured that guest safety is our top priority. Our team continually works to ensure all areas meet the high standards. Your feedback is crucial in helping us improve. We hope to have another chance to provide you with an enhanced stay.

8/10 Bien

RUBEN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was a pleasant one. But there are some details to mention to future travelers. The room was unusually small. The bed were small, maybe full size but not sure, they seemed smaller than that. Some complementary details would have been nice. Like a mini bar in the room and complementary water when you arrive.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 10 mai 2024
Ruben, it's heartening to know that you found your visit to Wyndham New Orleans - French Quarter enjoyable. We've noted your feedback regarding the room size and bed specifications. We strive to provide a fantastic experience and appreciate your suggestion regarding additional amenities such as a mini bar and complimentary water. These are certainly aspects we can consider to enhance our guest experience. Thank you for sharing, and we hope to host you again soon.

10/10 Excellent

LaShonda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
LaShonda, it's wonderful to hear that you enjoyed your time at the Wyndham New Orleans - French Quarter. We're thrilled to have provided you a five-star experience and hope to welcome you back in the future. Thank you for choosing our hotel for your stay.

8/10 Bien

Clarence

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing I could say is the water wouldn't always be hot.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 9 mai 2024
Clarence, it's good to hear you generally enjoyed your stay at Wyndham New Orleans - French Quarter. Your comment regarding the intermittent water temperature has been noted and will be passed along to our maintenance team for review. We value your feedback and look forward to welcoming you back next time.

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Carlos, thank you for choosing Wyndham New Orleans - French Quarter. We're thrilled to know that your stay was enjoyable. Your support means a lot to us and we'd be glad to welcome you back anytime. Safe travels!

8/10 Bien

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is close to Bourbon St. And to all the tourist spots. The room was pretty good, however, my air conditioner kept shutting off. They immediately came up each time i let them know (3 times) to address it. It would work for a little while, then stop again. Finally it got working in the last night, but it only when i set it to 60 degrees. So the decision was between 60 and 78 degrees, nothing in between. That was frustrating. But the staff was great and did what they could to fix the situation
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 9 mai 2024
Juan, thank you for your enlightening feedback. It's fantastic to read that you found our proximity to key attractions enjoyable and our team members were responsive and efficient. However, it's regrettable that you encountered issues with the room's climate control. Be assured that such incidents are not typical of the experience we aim to provide. The points raised have been noted and will aid in our ongoing efforts to fine-tune our amenities. We truly appreciate your patience and kindly await the opportunity to offer you a seamless stay next time.

10/10 Excellent

James Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walking distance to everything in the Quartet
Séjour de 6 nuits en avril 2024
Réponse de Customer Service le 9 mai 2024
James Thomas, we're delighted that the Wyndham New Orleans - French Quarter's prime location served you well during your visit, allowing you to easily explore the area. We hope to see you again in the future for another convenient stay in the heart of the city.

10/10 Excellent

Carmena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to everything
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 9 mai 2024
Carmena, it's splendid to hear that Wyndham New Orleans - French Quarter's ideal location made your stay more convenient. We hope to serve you again on your next visit to the city.