Thank you for your response.

Thank you for taking the time to provide feedback regarding your recent stay at the Omni New Haven Hotel at Yale. Your feedback is much appreciated, as each survey is individually reviewed by our Management Team on property to assess how we may improve our guests’ future stays. My name is Nataly Cruz and I am one of the Assistant Front Office Managers here on property. We always strive to provide our guests with a “Perfect 10” experience and I would like to apologize seeing we had fallen short of our goal for your stay. I just wanted to inform you that we are currently at the beginning stages of our renovation. We look forward to this upcoming project which will provide a refresher in all of ours rooms. We are all very excited about this project and we hope to see you in the future when our renovations are completed.

Dear Erika,I do apologize for the inconvenienced you had during your stay. Looking forward to your next visit.

Dear Kathleen, Thank you for your kind words. Looking forward for your next arrival.

Dear Serap,Thank you for your recent stay at our hotel. And I do apologize for the inconvenienced you had during your stay. We look forward to your next visit at Omni Hotelat Yale,New Haven.

Dear Man Yin,Thank you for your recent stay with us. And thank you for your kind words. Looking forward to seeing you again.Sincerely,

Thank you for your great review. And I apologized for the problem you encountered during your stay here. Looking forward to your next visitSincrely

Thank you for your great review. Looking forward to your next visit.Sincerely

Dear Mr. Matthew,Thank you very much for your stay with us and I do apologize for the inconvenience with the garage elevator. looking forward to your next stay.Sincerely

Dear Jame,Thank you for your nice feedback. Looking forward to your next arrival.Sincerely,

Dear Zada,Thank you very much for your great feedback. And thank you for your recent stay with us. Looking forward to your next stay with us.Sincerely

Dear Meg,Thank you very much for your great feedback. I do apologize for the problem you had with the parking elevator. Looking forward to seeing you again.Sincerely,;

Thank you for staying with us, we hope you think of us the next time you're back in New Haven

Thank you for staying with us! We are glad that you've enjoyed your experience. We hope to see you again, soon.

Hi Tung, thank you for staying with us! We're so glad that you enjoyed your stay. We're happy to welcome you back whenever you're back in the New Haven area.

Thank you for choosing to stay with us, Krassimir. We appreciate your kind words about our property. Thank you for the feedback regarding the size of the room, it's been shared with our executive team. We do hope we see you again whenever you're back in New Haven.

Thank you for staying with us, Ann. Hopefully we'll see you again, soon.

Thank you for staying with us, Ken. I hope you think of us next time you're back in New Haven.

Thank you for choosing to stay with us, Laura. Thank you for the feedback. New Haven is right on campus and Yale security does a great job monitoring the area, but it's a city. We recommend taking caution as you explore New Haven.

Thank you for staying with us, Javier. Please visit us again, soon.

Thank you for staying with us! We hope to see you again, soon, David.

Thank you for your great review. Looking forward to seeing you again at Omni Hotels, New Haven.

Hi Daniel, Thank you for staying with us! I am so sorry that you did not enjoy your stay. We appreciate the feedback that you've provided. We take comments like yours and communicate them to the right departments to make sure that we learn and grow. I do hope that we make it right, you can give us another chance whenever your travels bring you back to New Haven.

Thank you for staying with us, Michelle. We hope to see you again, soon!

Anthonio, thank you for staying with us! Please think of us again, when you're back in New Haven.

Jamie, thank you for the great review. Come see us again, the next time you're back in New Haven.

Thank you for choosing to stay with us, Erin! I am so sorry to hear that you had trouble sleeping. I hope that you will give us another chance to make it up to you. Night time noise is a challenge in New Haven, but if you choose to give us another chance, we can find a nice quiet place away from the busy street side.

Thank you for staying with us, AnaMaria. We are so happy you had a positive experience. Please visit again the next time you're back in New Haven

Thank you for your kind words and looking forward for your next arrival.

Thank you for your kind words. Looking forward for your next visit to our hotel.

Thank you for staying with us, Jessica. We hope to see you again, soon.

Thank you for staying with us Benjamin. We appreciate the great feedback!