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Avis sur Best Western Inn & Suites

2.5 out of 5
Best Western Inn & Suites
1493 N I-H 35, New Braunfels, TX

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 276 avis sur 858." "
Note des voyageurs de 8 (Bien), d’après 260 avis sur 858." "
Note des voyageurs de 6 (Satisfaisant), d’après 145 avis sur 858." "
Note des voyageurs de 4 (Médiocre), d’après 91 avis sur 858." "
Note des voyageurs de 2 (Horrible), d’après 86 avis sur 858." "

7,8/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

Alberto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
limpio
Séjour de 1 nuit en mai 2024
Réponse de CC - Guest Relations Manager le 21 mai 2024
Hola Alberto! Gracias por dejarnos una reseña de 5 estrellas! Es fantástico que haya quedado satisfecho con la limpieza de nuestras habitaciones y que nuestra ubicación haya sido conveniente para usted. Estamos felices de haberte servido y esperamos verte nuevamente!

4/10 Médiocre

Marco Domínguez

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
rooms are good for the price...... 1st day with NO room servic.
Séjour de 4 nuits en mai 2024
Réponse de CC - Guest Relations Manager le 15 mai 2024
Hi Marco Dominguez! Thank you for your feedback. We are glad to hear that you found our rooms to be good value for the price. However, we apologize for the lack of room service on your first day. This is not reflective of our usual standards, and we will address this oversight with our housekeeping team to ensure it does not happen again. We appreciate your understanding and hope to provide you with a more consistent experience on your next visit.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 9 mai 2024
Hi James! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

10/10 Excellent

Alice d

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Séjour de 3 nuits en avril 2024
Réponse de CC - Guest Relations Manager le 28 avr. 2024
Hi Alice d! Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our staff friendly, the room clean, and the amenities satisfactory. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en février 2024
Réponse de CC - Guest Relations Manager le 28 avr. 2024
Hi Amanda! We're thrilled to hear that you had a great stay! Providing a positive experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Excellent

Doug

Les points forts : Équipements
Everyone was very helpful enjoyed the stay
Séjour de 1 nuit en avril 2024
Réponse de MP - Guest Relations Manager le 10 avr. 2024
Hello Doug, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Julio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien
Séjour de 2 nuits en mars 2024
Réponse de MP - Guest Relations Manager le 6 avr. 2024
Hello Julio, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

2/10 Horrible

Adalberto

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esperábamos un cuarto interior, como el de la foto y resulta que nos envían a un cuarto exterior, literalmente como de motel barato. Nos quedamos porque ya estaba pagado, pero esto es un engaño. Tenemos colindancia con la carretera y el ruido de los autos es insoportable. Pensamos que la cadena era más setia. Las puertas de acceso y del baño se cierran a fuerza y solo con golpes. Pésima experiencia. Pedimos un cuarto privado y hay una puerta que comunica con la habitación vecina ¡y estaba abierta!. Nosotros tuvimos que poner el seguro. Se escuchan los pasos del cuarto de arriba. Cero calidad.
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 2 mars 2024
Hola Adalberto, Es lamentable saber que tuvo algunos problemas durante su estancia con nosotros. Lamentamos que su estadía no haya superado sus expectativas debido al estado de nuestras instalaciones. Su comentario ha sido compartido con la administración y el servicio de limpieza, y tenga la seguridad de que utilizamos sus comentarios como una oportunidad para mejorar nuestros servicios. Esperamos tener la oportunidad de servirle nuevamente.

2/10 Horrible

Anntonette

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jalene was horrible and rude
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 21 févr. 2024
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Satisfaisant

Karen

Voyage en famille
Séjour de 2 nuits en février 2024
Réponse de MP - Guest Relations Manager le 21 févr. 2024
Hello Karen, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Hailey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de MP - Guest Relations Manager le 17 févr. 2024
Hello Hailey, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Larry

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Every thing was good
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 28 janv. 2024
Hello Larry, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Satisfaisant

Lydia

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
At first glance it’s a nice hotel. Employees were great. Hotel room hadn’t been vacuumed. Dried up fried rice in the bed sheets along with black hair multiple. Pub hairs on the toilet, and no body wash. Then in the morning I used the laundry services. Washer worked no problem. I ran the dryer through 2 cycles and couldn’t get them dry. I had to go to a laundry mat instead of relaxing.
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 28 janv. 2024
Hello Lydia, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Satisfaisant

Carol

Séjour de 3 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 27 janv. 2024
Hello Carol, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Horrible

AARON

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 24 janv. 2024
Hello Aaron, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de MP - Guest Relations Manager le 21 janv. 2024
Hello Carlos, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Horrible

Candace

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
UNHAPPY GUESTS
this is a MOTEL. The front desk girl that checked us in was extremely RUDE.
Séjour de 1 nuit en décembre 2023
Réponse de MP - Guest Relations Manager le 21 janv. 2024
Hello Candace, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 Bien

XOCHITL

Séjour de 2 nuits en janvier 2024
Réponse de MP - Guest Relations Manager le 16 janv. 2024
Hello Xochitl, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bien

Esther

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
We stayed here two nights, overall we had a pleasant stay, rooms were clean, staff were nice, it was quiet, only thing would be the door to the restroom didn’t shut. Other than that it was pretty great.
Séjour de 1 nuit en décembre 2023
Réponse de MP - Guest Relations Manager le 13 janv. 2024
Hello Esther, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Carlos Hernandez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de MP - Guest Relations Manager le 1 janv. 2024
Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Priscilla

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 23 déc. 2023
Hello Priscilla, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Ernest

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean place very quiet and relaxing.
Séjour de 1 nuit en novembre 2023
Réponse de MP - Guest Relations Manager le 3 déc. 2023
Hello Ernest, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Conveniently right off the highway. Front desk staff was very friendly and helpful. Hotel was clean, room was comfortable and quiet. Pool was very nice, the jacuzzi was not heated but the kids didn't mind.
Séjour de 1 nuit en octobre 2023
Réponse de MP - Guest Relations Manager le 4 nov. 2023
Hello Emily, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Victor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff Mary was very helpful and very friendly she welcomed me to the Best Western. and my check in was great and a great Breakfast. Keep up the great work.👍😃
Séjour de 1 nuit en octobre 2023
Réponse de MP - Guest Relations Manager le 10 oct. 2023
Hello Victor, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Betty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de MP - Guest Relations Manager le 23 sept. 2023
Hello Betty, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Nancy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was nice. Breakfast delicious. Pool was nice also
Séjour de 2 nuits en septembre 2023
Réponse de MP - Guest Relations Manager le 10 sept. 2023
Hello Nancy, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Médiocre

Raul

Séjour de 1 nuit en août 2023
Réponse de MP - Guest Relations Manager le 27 sept. 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bien

Leonor

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was ok the property coffe 24/7, also orange and apple juice and bottles of water
Séjour de 2 nuits en septembre 2023
Réponse de MP - Guest Relations Manager le 4 sept. 2023
Hello Leonor, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Médiocre

Raul

Séjour de 1 nuit en septembre 2023
Réponse de MP - Guest Relations Manager le 23 sept. 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Médiocre

Raul

Séjour de 1 nuit en août 2023
Réponse de MP - Guest Relations Manager le 23 sept. 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Horrible

Elias

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nothing unique, air conditioning was nosy we couldn’t sleep
Séjour de 1 nuit en août 2023
Réponse de MP - Guest Relations Manager le 3 sept. 2023
Hello Elias,We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Médiocre

Kara, Wichita

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Floor was extremely dirty, we killed quite a few bugs during our stay. There was bad wear and tear through the room and we generally felt unsafe. The door barely shut.
Séjour de 2 nuits en août 2023
Réponse de MP - Guest Relations Manager le 3 sept. 2023
Hello Kara, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Médiocre

Rodolfo

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sofa mattress had piss stains.
Séjour de 1 nuit en août 2023
Réponse de MP - Guest Relations Manager le 9 août 2023
Hello Rodolfo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bien

Ninfa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de MP - Guest Relations Manager le 9 août 2023
Hello Ninfa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Arnol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de MP - Guest Relations Manager le 14 août 2023
Hello Arnol, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 Horrible

Joel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de MP - Guest Relations Manager le 5 août 2023
Hello Joel, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Satisfaisant

Logan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de MP - Guest Relations Manager le 2 août 2023
Hello Logan, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Satisfaisant

Mark, WINTERS

Voyage en famille
Les points forts : Personnel et service
The check-in was smooth and quick. Once we got to the room it was humid and the sheets felt damp. This dampness never went away our whole stay there, 3 nights. The wall where the headboards are was covered in dust. If i could upload a pic I would show.
Séjour de 3 nuits en juillet 2023
Réponse de MP - Guest Relations Manager le 2 août 2023
Hello Mark, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Horrible

Ryan

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yuck!
So we wanted a simple hotel to stay in after a long day at the water park, and ugh, it was terrible. First off the front desk clerk seemed to care less that we were there. Then, there is no elevator, so we hauled our bags and coolers up the stairs. The whole placed smelled musty and mildewed. The wall paper was dingy and the carpet ragged. Then we got to the room and good lord! It was filthy. There was dust on the TV and bathroom counter (like it had been stuck in time for a while), and everything was just a bit off. Finally we unfolded the couch bed and there was, I kid you not, a big red stain. I think it was juice or ketchup, I hope, but that was the final straw. We packed up and left to stay somewhere else. I spent a good chunk of my life going to different hotels in different price ranges, and it's hard to ick me out, but I do not recommend staying here unless there is literally no other option.
Séjour de 1 nuit en juillet 2023
Réponse de MP - Guest Relations Manager le 25 juil. 2023
Hello Ryan, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Satisfaisant

Sheilah

Voyage en famille
Les points forts : Propreté et personnel et service
There is no elevator. Pool doesn't seem too clean. Rooms are on the outside. Seemed clean. We had a fly that tormented the hell out of us but we didn't mentioned it. Not a 200.00 room. Maybe for the location, New Braunfels but any other place maybe 85.00/night
Séjour de 2 nuits en juillet 2023
Réponse de MP - Guest Relations Manager le 11 juil. 2023
Hello Sheilah, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Excellent

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Joe, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bien

Dawn

Séjour de 1 nuit en juillet 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Dawn, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WORST STAY EVER
When I booked the room nothing was mention about the room been outside with a door to to outside - when we asked to be moved inside they charged a up grade fee when we went to the room the air conditioner did not work - moved rooms - in the “up grade” there were NO towels - the rooms smelled like mold - there was a order to the room - the cards keys did not work when we outside and tried to come back inside -on Sunday the hotel ran out of breakfast -drinks - they people at the front desk were unfriendly-it was NOT a very good experience at this hotel-will NOT recommend this hotel-absolutely NOT -I would not stay at this hotel again -
Séjour de 2 nuits en juin 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Valued Customer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Satisfaisant

Tammy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The restroom and floors in hotel were not cleaned, they had a lack of clean towels for rooms and pool area. We were also placed next to a smoking room and we are not smokers. The breakfast was great and the customer service was good!
Séjour de 2 nuits en juin 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Tammy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable, clean room.
Séjour de 1 nuit en juin 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Paul, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Bien

Omar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a good experience overall. The only down fall is we could hear the people next door and it was hard to fall asleep with such chaos. Don’t get a room with the door to enter another room as you can hear all the noise.
Séjour de 1 nuit en juin 2023
Réponse de MP - Guest Relations Manager le 19 juin 2023
Hello Omar, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Kendria, Longview

Séjour de 3 nuits en juin 2023
Réponse de MP - Guest Relations Manager le 8 juil. 2023
Hello Kendria, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Brandon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was close to the Schlitterbahn Water park. Besides the phone not working and the room service not coming when it was requested, I enjoyed my stay.
Séjour de 3 nuits en mai 2023
Réponse de MP - Guest Relations Manager le 31 mai 2023
Hello Brandon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de MP - Guest Relations Manager le 29 mai 2023
Hello Jessica, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend getaway
It was an easy location to get to, the service was wonderful an everyone was great. The pool was the highlight of the trip loved it!
Séjour de 1 nuit en mai 2023
Réponse de MP - Guest Relations Manager le 24 mai 2023
Hello Robert, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!