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Avis sur Sandy Haven Resort

4 out of 5
Sandy Haven Resort
Norman Manley Boulevard, P.o. Box 3258, Negril, Westmoreland

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 399 avis sur 718." "
Note des voyageurs de 8 (Bien), d’après 205 avis sur 718." "
Note des voyageurs de 6 (Satisfaisant), d’après 57 avis sur 718." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 718." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 718." "

9,2/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Nathalie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Notre séjour s’est très bien passé par contre, à notre arrivée nous avions réservé pour une chambre avec vue partiellement sur la mer et il y avait aucune vue même pas partiellement nous avons dû payer un extra de 200$ en plus pour changer de chambre sans oublié l’extra que nous avons payé avec expédia pour une vie que nous avons jamais eu !!!’ Alors j’aimerais avoir un remboursement des frais que expédia mois ont chargé pour la vue partiellement sur la mer que nous avons jamais eu Merci
Séjour de 7 nuits en janvier 2024

10/10 Excellent

Danielle

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 9 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Danielle: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

10/10 Excellent

patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juillet 2019
Réponse de Sales le 30 juil. 2019
Dear Guest, thank you for staying at the Sandy Haven Resort in Negril. It was indeed our pleasure having you as our guest, and we look forward to seeing you on your next visit.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
VERY BAD SERVICE AND FOOD - OVER EXPENSIVE
We enjoyed the beach and location but the Hotel is really expensive for the quality of Service, Food and for the old fashioned style of it. It need a renovation now. Very noisy as there were a private party one night without anyone telling us and no excuse about that - the manager is awful and the staff as well. DONT GO, a lot of another small and cool places to go in Negril.
Réponse de Sales le 4 juin 2016
We are happy you enjoyed the beach + the location. We also thank you for your take on the quality of service + food. Kindly be aware that this will be brought to the attention of the relevant department so we can make the necessary improvements as we try our best to deliver exceptional service + quality and ultimately ensure full satisfaction of our guests.

8/10 Bien

Traveleurope

Les points forts : Propreté et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Adriana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful property! The rooms and hotel is very clean and the everyone was very nice and helpful!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best thing about this property is the staff who work daily to provide excellent service to the guest from front desk staff, house keeper, food service staff, beach security and a special thanks to “Pops” and JD who help keep the guest from receiving excellent service! The room is nicely decorated however some amenities in the hotel such as the pool and hot tub area could use some TLC. TV in the room could also use some upgrade. The beach chairs and umbrellas are excellent and beachfront is amazing. My family will definitely consider going back to this property as we enjoyed our stay on our first visit in Jamaica 🇯🇲.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Michele Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my 2nd stay at Sandy Haven Resort. I was treated like a queen once again. The staff cared for me like family, Breakfast omelets and banana pancakes are outstanding and the lovely waitstaff even more so. As usual, Rohan, Pops, front desk, security, bartender and housekeepers were awesome. Chris is the best chauffer in all of Jamaica. Thank you all for the wonderfully peaceful stay.
Séjour de 6 nuits en mars 2024

4/10 Médiocre

anastasia

Séjour de 1 nuit en avril 2024

10/10 Excellent

Eriberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small and peaceful, workers are extremely friendly and nice. Will definitely stay there again.
Séjour de 5 nuits en mars 2024

8/10 Bien

Nancy

Voyage en groupe
Les points forts : Propreté et personnel et service
Freindly staff and well maintained. Hard bed and shabby linens.
Séjour de 7 nuits en mars 2024

10/10 Excellent

june

Séjour de 6 nuits en mars 2024

8/10 Bien

Steven

Voyage en famille
Les points forts : Personnel et service et équipements
4 th stay at this property , the hotel is slowly loosing it appeal , no property up grades slightly weathered
Séjour de 4 nuits en mars 2024

10/10 Excellent

Irena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location , rooms
Séjour de 3 nuits en mars 2024

10/10 Excellent

Chloe, Shakopee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandy Haven is a nice place to stay on Seven Mile Beach it is conveniently located to many restaurants and other attractions. The staff is friendly and helpful. The rooms come with a mini fridge which was nice to have. The breakfast which is included is very simple fruit, toast, juice and a muffin. It was very tasty. I would recommend staying at Sandy Haven!
Séjour de 7 nuits en février 2024

10/10 Excellent

Brian John

Voyage en couple
Quite
Séjour de 14 nuits en février 2024

6/10 Satisfaisant

Angela

Voyage en famille
Les points faibles : Personnel et service
Room was very clean, shower was amazing. The management very nice but other than two wait staff remaining staff were unfriendly. Beach area, lounge chairs were a mess. Bar and staff were not prepared until after noon and were not friendly. We wound up going next door to sun beach and boat bar for drinks and food. I would not stay here again
Séjour de 3 nuits en février 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location on 7 mile beach. Dining options & food quality. Soaker tub. Great mattress.
Séjour de 7 nuits en février 2024

10/10 Excellent

Sandra

Séjour de 2 nuits en janvier 2024

8/10 Bien

Jonathan

Séjour de 7 nuits en janvier 2024

4/10 Médiocre

Maria

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Loved that staff, bedrooms are substandard. They upgraded us for two of the poor rooms. Property was lacking and needs to be refurbished.
Séjour de 3 nuits en février 2024

8/10 Bien

April

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with pristine beach area. Loved our quiet breakfast outside in the morning with the ocean view. Staff was super friendly. The rooms were clean and spacious, though the mattress was thin and firm. The meals at the beach grill and Bongos were great, the barbecue on the beach was OK.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

peter

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property right in the middle of the 7 mile beach, great walks in either direction. Staff above and beyond friendly and helpful. Will stay there again, and soon!
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Marshall

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our third year at the Sandy Haven and we hope to return in the future. They make it easy to simply unwind and enjoy the beach and the country.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Antoine Jr

Séjour de 7 nuits en janvier 2024

10/10 Excellent

Marshall

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our third stay at the Sandy Haven Resort and it never disappoints. Attentive staff, clean rooms and a great beach.
Séjour de 2 nuits en janvier 2024

8/10 Bien

Jeffery

Voyage en couple
Les points forts : Personnel et service
The staff is great. Many thanks to Andre; Chantal; Pops ; Ms Sinclair. The reception staff were very nice. The manager was always trying hard to make sure you were happy. All the staff were good. Can’t remember all the names. Room for improvements but a great time
Séjour de 11 nuits en janvier 2024

8/10 Bien

Lloyd

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, nice and friendly staff!
Séjour de 4 nuits en janvier 2024

6/10 Satisfaisant

Samuele

Séjour de 7 nuits en janvier 2024

8/10 Bien

Jeffery

Voyage en couple
Les points forts : Personnel et service
The staff are excellent. Pops & Sinclair just awesome. Bar staff very good. Chantal in the mornings was always something to look forward to. Managers were good.
Séjour de 14 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Jeffery: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Bien

Nancy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We had an ocean view room but there were so many palms in the way that there was no view. Rooms are supposed to have safes but ours had been removed. The front desk was supposed to have a safe for use but they wouldn’t let us use it. Our room was clean and comfortable. Service was great. The beach is beautiful and area felt safe. Walkable to restaurants, bars and grocery.
Séjour de 7 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Nancy: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Bien

Paola

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property location is great . Rooms clean staff nice. I feel it needs a little freshening up. Overall nice..
Séjour de 5 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Paola: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

10/10 Excellent

Wyndel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peace of mind...friendly staff...wish i could have stayed longer...
Séjour de 2 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Wyndel: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

8/10 Bien

Bernard

Séjour de 4 nuits en janvier 2024
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Bernard: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

2/10 Horrible

anastasia

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel has really fallen below standard. Tv did not work and a/c and fan did not work and nobody cared to rectify this for us nor had courtesy to update us on situation. Great shame as used to love staying here but this will be the last time
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

nicole

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is pretty but very very dirty bar. So filthy it smells like feces but it's just that they've never cleaned it. Almost smells like vomit. We mentioned it to them daily and still no one cleaned it. There's also no staff cleaning the beach area so there's trash and towels thrown everywhere that sits there all day, no one clears dishes when you eat. No service on the beach either.
Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Donna

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Very dissapointed! Television didn't work & eventually had to be switched out, mini fridge leaked, bathroom was not properly cleaned. The gazebos are nonfunctional, the beach umbrellas are molded and torn. The pool area needs a complete renovation. The property has potential but needs a lot of updating. The staff was friendly & helpful. A special thank you Sinclaire, Enrique & pops.
Séjour de 6 nuits en décembre 2023

2/10 Horrible

Erica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en décembre 2023

8/10 Bien

Natalie

Les points forts : Propreté et personnel et service
Small, quiet boutique hotel, staff are very friendly and room sizes are good. Lovely location right Negril’s white sand beach!
Séjour de 6 nuits en décembre 2023
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear Natalie: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beachfront was great, the gym was not in full working Order. The place was beautifully and clean
Réponse de Sandy Haven Resort le 26 déc. 2023
Dear Joseph, thank you for your wonderful review, we enjoyed hosting you and is pleased you enjoyed your stay with us. We look forward to your return.

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Sandy Haven Resort le 26 déc. 2023
Dear Brandon, thank you for your wonderful review, we enjoyed hosting you and is pleased you enjoyed your stay with us. We look forward to your return soon.

10/10 Excellent

Stachia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de ToniChen le 18 déc. 2023
Dear Stachia:Thank you for your wonderful review, we enjoyed hosting you and are pleased you enjoyed your stay with us, We look forward to your return.

10/10 Excellent

David Jacob

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de ToniChen le 18 déc. 2023
Dear David:It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

10/10 Excellent

L

Séjour de 4 nuits en décembre 2023
Réponse de Sandy Haven Resort le 25 janv. 2024
Dear L: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Bien

Jerome

Séjour de 1 nuit en décembre 2023
Réponse de ToniChen le 18 déc. 2023
Dear Jerome:We so much enjoyed hosting you on your recent stay with us. Thank you for expressing so succinctly your positive review, it means allot to our staff and management. we await your return with pleasure.

10/10 Excellent

casandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time in Jamaica. We loved Sandy Haven. Edward helped us at checkin and he was AMAZING!!! We had a beautiful room and he provided many recommendations for food and entertainment. Doc took our luggage to our room and helped explain Isalnd life. The beautiful ladies that served our breakfast were hard working and very kind. We met many guests that have traveled here for years. They were fun and energetic. Food. Location. Beach. Shops. We will be back. WE LOVED EVERYTHING AND EVERYONE!!!
Séjour de 2 nuits en décembre 2023
Réponse de Sandy Haven Resort le 10 déc. 2023
Dear Casandra, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.