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Avis sur British Colonial - Nassau

4 out of 5
British Colonial - Nassau
Number One Bay St, Nassau

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 206 avis sur 345." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 345." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 345." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 345." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 345." "

9,4/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

DENIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

10/10 Excellent

Dominique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très agréable moment de détente Une gentillesse autour de nous
Séjour de 10 nuits en mars 2024
Réponse de General Manager le 25 mars 2024
Dear Dominique,It's thrilling to hear you had a relaxing experience at British Colonial Resort Nassau. We always aim to provide our guests with a warm welcome and a comfortable visit. Thank you for sharing your feedback with us, and we look forward to welcoming you back.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Fabien

Séjour de 1 nuit en février 2024

4/10 Médiocre

Robin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Lucie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle vacance , la vue de notre chambre donnait sur le port , belle petite plage privée , chambre et literie haut de gamme , très recommandable
Séjour de 7 nuits en février 2024
Réponse de General Manager le 25 févr. 2024
Dear Lucie,Our goal is to impress everyone who stays at British Colonial Resort Nassau, so we're happy to hear we succeeded with you! It's great to know that our beautiful views, private beach, and comfortable helped make your visit memorable. The next time you're in the area, please come see us again.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Shanti

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very nice. The check in process was quick and easy, but there is a $200 per night deposit that is required, that caught me off guard. The property is in the downtown area, and I always found activities. The rooms were nice and clean. The staff were helpful and always made me feel like my questions were priority. Overall, I had a wonderful stay and I would recommend this property.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Juan

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My room was full of roaches
Séjour de 1 nuit en mai 2024

10/10 Excellent

kordell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The dining at the property is excellent. Other dining options are nearby that offer a great variety. The room is very clean and comfortable. I cannot wait to return.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Kordell,Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Swarzuette

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice conferencing facility
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 27 mai 2024
Dear Swarzuette,Thank you for being our guest at British Colonial Resort Nassau and sharing your kind five-star review. We are delighted you were impressed with our wonderful facilities and look forward to welcoming you back for another fantastic experience.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente lugar
Séjour de 4 nuits en mai 2024

10/10 Excellent

Shannan, MIAMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Stephanie Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very very nice
Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 mai 2024
Dear Stephanie,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at British Colonial Resort Nassau, and we look forward to your next visit. Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

Teri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service and staff were excellent. It seemed the area was geared toward cruise ship passengers. Overall our stay was enjoyable.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Teri,Thank you for choosing British Colonial Resort Nassau and sharing your kind review. Our team takes great pride in ensuring our guests have everything they need for a great stay, so they will be delighted you were impressed with their service. We look forward to welcoming you back to our little slice of paradise.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Sara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful experience! Great team!
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Sara,We're delighted you had a five-star experience with us, and we thank you for your review. At British Colonial Resort Nassau, we know the importance of attentive service, and our team will be so glad to hear your praise. We hope to welcome you back soon.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the staff , food was ok , clean , low key place it was good.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Carlos,We are delighted to hear that you enjoyed the friendly demeanor of our team during your stay at British Colonial Resort Nassau. While we are pleased that you found our environment clean, we will certainly take note of your comments regarding the food. Our team is committed to continuous improvement and hopes to exceed your expectations during your next visit. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Deborah Lea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel and surrounding property area was beautiful. The private beach with the white sands was lovely. It is not surprising that a James Bond movie was filmed there and the bar is amazing. It is in a central location and a gem that I would recommend to other people..
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Deborah,The staff at British Colonial Resort Nassau work hard to ensure our guests have all they need for a perfect stay, so they will be excited to see we exceeded your expectations! Thank you for such a kind review. We are thrilled you enjoyed our stunning property and great location, and also thank you for your kind recommendation. We hope we have the honor of welcoming you back again someday.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Dia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great and a clean property with a great beach area.
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Dia,Thank you so much for choosing to stay with us at British Colonial Resort Nassau. We always aim to treat every guest with exceptional service, so we're delighted our team was able to uphold this standard during your visit. It's also great to read our commitment to maintaining a pristine property shone through. It was truly a pleasure, and we hope you'll choose to visit us again soon.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Ana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it! The hotel was fantastic, service as well. Love the private beach. Great everything!
Séjour de 8 nuits en mars 2024
Réponse de General Manager le 24 mai 2024
Thank you for taking the time to provide your review of British Colonial Resort Nassau. We are absolutely thrilled you loved everything about your stay! From the fantastic hotel itself to the exceptional service and the amazing perk of a private beach, it sounds like you had an unforgettable experience. We look forward to welcoming you back again soon.Yours in hospitality,Dan McDermottGeneral Manager

2/10 Horrible

Barry

Les points forts : Propreté
Séjour de 13 nuits en mai 2024

10/10 Excellent

Bria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The atmosphere was calming
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Bria,Thank you for your feedback! We're delighted you enjoyed the calming atmosphere. We look forward to welcoming you back to British Colonial Resort Nassau for another relaxing stay!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 7 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Mike,Thank you for being our guest and sharing your review. Our team works hard to ensure our guests have a wonderful visit, so we hope you were impressed with all we have to offer. We look forward to welcoming you back again soon.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Anisha

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing area, amazing people & lovely property. I had a fantastic time.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Anisha,We are so happy to know that you had a great time with us overall and that our wonderful team members left a positive impression on you. Thank you so much for the perfect rating, and we hope to see you again soon. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Alexandre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great and really clean
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Alexandre,Thank you for your positive feedback! We're thrilled you had a great stay and found everything clean. We look forward to welcoming you back to British Colonial Resort Nassau for another great stay soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice oasis in the middle of all the tourist activities. Private beach and excellent dining options.
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Michael,We are thrilled you found your oasis at British Colonial Resort Nassau! Thank you for highlighting our secluded and beautiful resort, nestled by the beach. We appreciate your fantastic review and look forward to having you as a guest again for another relaxing visit!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Katherine

Voyage en groupe
Les points faibles : Personnel et service

10/10 Excellent

Saarah, South Ozone Park

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

kirt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Hebert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its the ideal place to stay in Nassau.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Herbert,We are honored to have earned a perfect rating. It thrills us to know that you recommended us to other guests as the ideal location to stay. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

milagros

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy bien la atención del personal buena, es una ciudad muy cara todo te cobran impuestos
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Milagros,Thank you for your feedback! We're glad you had a positive experience and appreciated our staff's attention. We hope to welcome you back soon!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Sheriah

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the decor of the property, it was well maintained and clean. Staff were super friendly and helpful. I would definitely stay here again when I visit the Bahamas.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Sheriah,Thank you for choosing British Colonial Resort Nassau! We're glad our clean, welcoming accommodations impressed you, and we look forward to your next visit.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Danielle

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for one night after a flight cancelation delayed our return home. The hotel is beautifully decorated and everything was impeccably clean. Very friendly staff and fun, relaxed vibe at the pool and beach. Highly recommend!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Danielle,It was our pleasure to provide such a memorable experience for you! We are thrilled you enjoyed everything from our beautiful property and friendly staff to our spotless accommodations and your time by the pool. It would be an honor to welcome you back to British Colonial Resort Nassau for another memorable visit anytime.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Vinicius

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good was great as well as downtown area
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Vinicius,Thank you for choosing British Colonial Resort Nassau! We're delighted you enjoyed our cuisine and the downtown area. We look forward to welcoming you back for another great experience!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Ciara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will only be staying here going forward
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Ciara,Thank you for your kind words! We strive to ensure every guest has a memorable stay with us, and we're delighted to have exceeded your expectations. Your satisfaction means the world to us, and we can't wait to welcome you back to British Colonial Resort Nassau for another extraordinary experience soon!Yours in hospitality,Dan McDermottGeneral Manager

6/10 Satisfaisant

Jesus

Voyage d’affaires, Voyage en couple
The room is very expensive for what the hotel offers, restaurants the prices at the restaurant are too high too , the room I stayed smelled like a Wet Sheep
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Jesus,We appreciate you choosing us for your accommodations. However, we regret that some aspects may not have met your expectations. Please know that our team uses feedback to help us improve the guest experience, and we are grateful for your comments. Thank you for your constructive feedback and for staying with us. It is our hope you will consider giving us another opportunity to go above and beyond for you in the future.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location and facilities
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Joshua,Thank you for your comments on our beautiful property. We're glad you enjoyed your visit, and we look forward to seeing you again soon at British Colonial Resort Nassau!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Cecelia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the pool and outdoor space. The rooms and entire hotel were very nice and well designed.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Cecelia,It was a pleasure hosting you at British Colonial Resort Nassau during your recent getaway. Your glowing review brings us great joy, and we are delighted to hear you thoroughly enjoyed your stay. We look forward to seeing you again for another five-star experience. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Radka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was wonderful- the room, the pool, the beach. The room was clean and with perfect view to the ocean and the harbour. The staff was very kind and helpful.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 15 mai 2024
Dear Radka,Thank you for taking the time to share a review about your recent stay. We are glad to hear that your accommodations met your expectations and that we could provide the service you expected and deserved. Thanks again for your kind comments, and we wish you happy and safe travels.Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

Kelvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024

8/10 Bien

Chavan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The grounds were very beautiful
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Chavan,It was a pleasure having you stay with us at British Colonial Resort Nassau, and we appreciate your compliments.We agree that our grounds are beautiful to explore, and we are glad you enjoyed your experience.We look forward to seeing you again the next time you are in the area!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Robert Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was great. Will definitely recommend the place. The location and facilities were awesome and beach front is amazing.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Robert,We value recommendations from loyal guests such as yourself, and they go a long way in helping us thrive as a destination. We extend our sincerest thanks.We're thrilled you enjoyed our resort and beautiful beachfront location, and we hope to welcome you back soon to British Colonial Resort Nassau for another relaxing retreat.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

THEOPHILUS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Te hotel was even more impressive than the photos. From the grand entrance, perfect beachfront views and private beach area. Close to the port so there were always many activities however we never heard the business inside the hotel. Very convenient in downtown Nassau
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Paula,Thank you so much for taking the time to share your thoughts on your recent visit! We're thrilled you took full advantage of our fantastic location, and we appreciate you mentioning our spectacular views and stunning beach.It was truly a pleasure having you stay with us during your time in the Bahamas, and we hope you return soon!Yours in hospitality,Dan McDermottGeneral Manager

8/10 Bien

CONSTANCE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attentive friendly staff, relaxing vibe. Food/drinks
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Constance,We're delighted to hear that you found our staff attentive and friendly and enjoyed our relaxing atmosphere. Providing excellent service and creating a welcoming environment are top priorities for us. Your satisfaction is important to us, and we hope to welcome you back to British Colonial Resort Nassau for another enjoyable stay in the future!Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Stanique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It was clean the staff was friendly
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Stanique,Thank you for taking the time to leave us a perfect rating. We are thrilled that our high standards of cleanliness made a positive impact on your stay with us. Knowing that you appreciated our team's service as well makes our day. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent dtay
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 9 mai 2024
Dear Joshua,We're happy to hear you had an excellent stay. It was our pleasure having you at British Colonial Resort Nassau, and we look forward to welcoming you back for another fantastic time.Yours in hospitality,Dan McDermottGeneral Manager

4/10 Médiocre

Elicia

Property is beautiful. Clean. Staff not efficiently trained is customer service. Improvement needed.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Elicia,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our property beautiful and clean. However, we're concerned to learn about your experience with our team's customer service. Rest assured, we take your comments seriously and will address this area to enhance our guest experience. We appreciate your insight and hope to welcome you back soon for an improved stay at our resort.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Fabian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Fabian,We're thrilled to hear about your excellent experience at British Colonial Resort Nassau. It was a pleasure hosting you, and we can't wait to welcome you back.Yours in hospitality,Dan McDermottGeneral Manager

10/10 Excellent

Romina, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024