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Avis sur Sleep Inn & Suites Lebanon - Nashville Area

2.5 out of 5
Sleep Inn & Suites Lebanon - Nashville Area
150 S Eastgate Court, Exit 232/232B off I-40 at Hwy 109, Lebanon, TN

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 289 avis sur 656." "
Note des voyageurs de 8 (Bien), d’après 222 avis sur 656." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 656." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 656." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 656." "

8,4/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Steve

Séjour de 5 nuits en janvier 2024
Réponse de GM le 12 mars 2024
Thank You for the review!

10/10 Excellent

Jean marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stop- no surprise.
A good choice, this place is clean, Check in is easy, breakfast is well diversified, rooms are clean and comfortable, the place is quiet, there is an indoor pool that is clean. Really a great place to stop.
Réponse de GM le 27 mars 2018
Thank you for taking the time to review our hotel. We appreciate your feedback and hope to see you soon.

10/10 Excellent

Joyce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean. Dining area was roomy, good selection of breakfast items and food was good. Sta
Séjour de 2 nuits en mai 2024
Réponse de GM le 23 mai 2024
Thank You for the review!

8/10 Bien

Paul

Voyage en famille
No coffee pot
Séjour de 1 nuit en mai 2024
Réponse de GM le 21 mai 2024
Thank you for the response. We do have a coffee machine in the rooms but we do not put coffee pots.

8/10 Bien

TEQUILA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food could be better.
Séjour de 2 nuits en mai 2024
Réponse de GM le 13 mai 2024
Thank You for the review. We will take your comments into consideration.

6/10 Satisfaisant

April

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The hotel was quiet and the bed was very comfortable our room was very clean except for the chair that had stains on it and the carpet that was ragged and pulling up by the seams. The swimming pool was ice cold. The kids were happy to play in it, but we My husband and I did not get in it because it was just too cold for us. Multiple other guest were also down there complaining. I relayed this to the staff, but they didn’t seem to care. Staff was not very friendly or accommodating. Breakfast was a good Selection in the morning and we were really happy to get crispy bacon. Overall, the hotel met the needs that we had for the night, but this is not somewhere I would typically book. As a hotel offering an indoor pool option, they should know to have the pool heated and keep the room where the pool is heated.
Séjour de 1 nuit en mai 2024
Réponse de GM le 7 mai 2024
Hello,Thank you for the review. We are glad you enjoyed stay with us. We apologize for the pool being cold but the issue has now been fixed.

10/10 Excellent

MIRIAM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good
Séjour de 1 nuit en avril 2024
Réponse de GM le 7 mai 2024
Thank You for the response!

10/10 Excellent

Gerald, Lake Elsinore

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice staff, clean room, good breakfast.
Séjour de 1 nuit en avril 2024
Réponse de GM le 22 avr. 2024
Gerald,Thank you for the positive review! We hope to see you again soon!

8/10 Bien

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location to access all the area has to offer. My biggest complaint would be the road noise from the interstate. I was on the side of the hotel facing the interstate on the highest floor. If the noise is not something you are use to it is noticeable. Free breakfast was one of the better ones i have had. Will.consider this property the next time i am in the area.
Séjour de 3 nuits en mars 2024
Réponse de GM le 11 avr. 2024
Thank You for the review we are glad you enjoyed your stay with us.

6/10 Satisfaisant

Clay

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Marilyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location ok but patrons on my floor were loud
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Iouri

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place , solid breakfast
Séjour de 1 nuit en décembre 2023

8/10 Bien

Ashley

Séjour de 1 nuit en novembre 2023
Réponse de GM le 27 nov. 2023
Thank You for the response.

8/10 Bien

Karen

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hallways were pretty noisy up until midnight or a little after, but the staff was cheerful and welcoming.
Séjour de 1 nuit en octobre 2023
Réponse de Vraj le 13 nov. 2023
Thank you for the review!

8/10 Bien

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a good stay
Check in was easy, room and beds were clean and we enjoyed the breakfast. We recommend more blinds to keep the light at night as I had to keep my hand over my eyes to sleep. Overall we had a good stay for the price.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 2 nov. 2023
Thank You for the response.

10/10 Excellent

Edie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de GM le 30 oct. 2023
Thank You for the review.

8/10 Bien

Daniel

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was quiet and check was simple. They cook a good breakfast and have a waffle iron which makes really good waffles. The staff was very nice and polite.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 30 oct. 2023
Thank You for the review! We are glad you enjoyed our breakfast.

10/10 Excellent

Warren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel with easy access to highway.
Quiet, and large rooms. Very clean and updated bath. Free breakfast was good.
Séjour de 2 nuits en octobre 2023
Réponse de GM le 10 oct. 2023
Thank You for the response! We hope to see you again soon!

10/10 Excellent

Daniel

Séjour de 1 nuit en octobre 2023
Réponse de GM le 30 oct. 2023
Thank You for the review.

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will visit again
A clean place with a good breakfast
Séjour de 1 nuit en septembre 2023
Réponse de GM le 5 oct. 2023
Thank You for your positive comments.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was friendly the breakfast was good.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 5 oct. 2023
Thank You for the response! We hope to see you on your next visit!

10/10 Excellent

Jana

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de GM le 25 sept. 2023
Thank You for the review!

2/10 Horrible

Byron

Séjour de 1 nuit en septembre 2023
Réponse de GM le 25 sept. 2023
Thank You for the response. We apologize for not meeting your expectations. Next time please let us know how we can improve.

10/10 Excellent

MARILYN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de GM le 25 sept. 2023
Thank You for the review!

10/10 Excellent

William

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy check in. Great room
Séjour de 1 nuit en août 2023
Réponse de GM le 28 août 2023
Thank You for the response!

6/10 Satisfaisant

Robert H

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de GM le 21 août 2023
Thank You for the review.

10/10 Excellent

Anthony

Séjour de 2 nuits en juillet 2023
Réponse de GM le 28 août 2023
Thank You for the response!

10/10 Excellent

Timtavious

Séjour de 2 nuits en juillet 2023
Réponse de GM le 21 août 2023
Thank You for the review!

10/10 Excellent

Alfredo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en juillet 2023
Réponse de GM le 7 août 2023
Thank You!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de GM le 7 août 2023
Thank You!

10/10 Excellent

James

Séjour de 1 nuit en juillet 2023
Réponse de GM le 7 août 2023
Thank You!

6/10 Satisfaisant

Dustin

Les points forts : Propreté
Property i guess works fine for an overnighter. No real issues other than the smell. Not sure how to describe the smell other than all of our belongings still smell like the hotel. The a/c unit was extremely loud and the curtains do a poor job at blocking out the exterior lights.
Séjour de 1 nuit en juillet 2023
Réponse de GM le 7 août 2023
Thank You for your response. Rest assured we will use your comments to improve.

10/10 Excellent

Kate

Séjour de 1 nuit en juillet 2023
Réponse de GM le 21 août 2023
Thank You for the review!

8/10 Bien

GARY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
everything was great
Séjour de 1 nuit en juillet 2023
Réponse de GM le 31 juil. 2023
Thank You for your response.

10/10 Excellent

Berkeley

Séjour de 1 nuit en juillet 2023
Réponse de GM le 31 juil. 2023
Thank You for your response

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Friendly Service But Strong Stench
My stay was overnight on the way down to Florida. Plus was that the front desk staff and breakfast host were extremely friendly and the pet fee for my dog was reasonable. Cons were the overwhelming stench of cigarette smoke and putrid garage in the hallways. 3 rooms on our floor had full garbage bags in the hallway overnight which reeked of rotten food and the carpet in the hallway and room was filthy. My white socks were disgusting after walking around in my room and there was visible dirt and stains on the floor. The bed was comfortable and sheets were clean, bathroom though was minimally cleaned with dirty floor tiles and clogged shower drain. It was quiet but the hallway smells permeated into the room and I would not stay here again.
Séjour de 1 nuit en juin 2023
Réponse de GM le 4 juil. 2023
Hello,Thank You for your review. We apologize for not meeting your expectations. Rest assured we will use your feedback to make improvements and address your concerns in the areas need. We hope you give us another chance the next time you are in town.

6/10 Satisfaisant

Rae

Voyage en couple
Place was nice but very loud hearing people around you. People upstairs stomping around all hours and could hear conversations of those next to us as well. Anyone coming down the hall was heard. Also the TV in our room did not work nor did the bathroom fan so it was very muggy after showers.
Séjour de 1 nuit en juillet 2023
Réponse de GM le 3 juil. 2023
Hello, We apologize for failing to meet your expectations. Rest assured we will work to address all your concerns.

2/10 Horrible

April

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de GM le 3 juil. 2023
Hello,We apologize for failing to meet your expectations. We hope you give us a chance to redeem ourselves the next time you are in the area.

10/10 Excellent

Cecilia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very nice clean room, very comfortable as well!
Séjour de 1 nuit en juin 2023
Réponse de GM le 30 juin 2023
Thank You the review! We are glad you enjoyed your stay with us!

10/10 Excellent

Allison

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is the 3rd time staying here. Would recommend this for anyone. Great staff!!!
Séjour de 2 nuits en juin 2023
Réponse de GM le 30 juin 2023
Hello,Thank You for taking the time to leave a review! We are glad you enjoyed your stay with us and hope to continue earning your business.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and clean
Séjour de 1 nuit en juin 2023
Réponse de GM le 30 juin 2023
Thank you for the review!

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff here were most pleasant, attentive and accommodating! Vraj and Vatil went out of their way to help us with a Surprise birthday get-together and made our stay very special. The location is perfect for running into Nashville for a great evening at the Grand Ole Opry; with only a half hour drive or just a quick run down the road to groceries.
Séjour de 3 nuits en juin 2023
Réponse de GM le 16 juin 2023
Thank You very much for the review! We are glad we were able to help you for your surprise birthday party! We hope you to see you again the next time you are in the area!

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ours was a short notice reservation. The location was easily located to highway. They were quick and helpful. Beds were comfortable and The breakfast was fantastic.
Séjour de 1 nuit en mai 2023
Réponse de GM le 9 juin 2023
Thank You for the the review! We look forward to seeing you again!

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was clean and the room was nice. However, the a/c was not working well and the curtains did not block the light from the security lights outside. I would definitely give the property another chance.
Séjour de 1 nuit en juin 2023
Réponse de GM le 9 juin 2023
Thank You for the review. Rest assured we will use your comments to improve. We look forward to give you a better experience next time!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de GM le 2 juin 2023
Thank You for the review!

10/10 Excellent

Melissa

Séjour de 1 nuit en mai 2023
Réponse de GM le 2 juin 2023
Thank You for the review!

4/10 Médiocre

Kristie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was extremely hot the air unit did not cool properly. Beds were definitely not queen size but comfortable. Room was very dark even with all the lights on perhaps bulbs need to be changed or up the wattage. Just over all the rooms need cosmetic touches to improve
Séjour de 1 nuit en mai 2023
Réponse de GM le 26 mai 2023
Hello,Thank You for leaving a review. Rest assured we will use your comments to improve our room quality. We hope to provide you with a better experience, if given the chance, next time.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We arrived at 2am after a 7 hr flight delay to a well lit and secure hotel. The desk clerk was great and welcomed us. They didn’t have late checkouts, so we grabbed some breakfast at 9, went back to sleep and checked out at 11. Very nice day staff.
Séjour de 1 nuit en mai 2023
Réponse de GM le 26 mai 2023
Thank You for the review, we are glad you enjoyed your stay with us and me hope to see you again soon!

10/10 Excellent

Shelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de GM le 20 mai 2023
Thank You for the review! We hope to see you again soon!

10/10 Excellent

Darla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de GM le 9 mai 2023
Thank You for such a positive review!