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Avis sur Artemisia Domus - Giardino

Artemisia Domus - Giardino
Via Santa Lucia 62, Naples, Città Metropolitana di Napoli

Avis

10

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 21." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 21." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 21." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 21." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 21." "

10/10

Propreté

10/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Zoe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chic hotel in the heart of Naples.. very walkable for Galleria Umberto I, Castel Nuovo, Gulf of Naples. Quick taxi ride to port for transfer to Capri, etc. Gardens are beautiful and room was clean, spacious and lovely. We had a lovely night sleep. The staff was extremely kind and welcoming too. We're so glad we decided to spend a night in Naples before going to Amalfi Coast!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for 4 days as a long weekend for my wife's 50th.. Amazing stay in an amazing city. The hotel is small enough to be personal and the team were always amazing, helpful, friendly knowledgeable and made us feel very welcome. A jewel in Naples crown. Thank you all so much.
Séjour de 3 nuits en avril 2024
Réponse de Rossella le 30 avr. 2024
Dear Simon,thank you so much for taking the time to write us this beautiful review! We are really glad that you enjoyed your stay here and that you appreciated our hotel and staff! We sincerely hope to host you again as soon as possible for your next stay here in Naples. Looking forward to that, I extend to you our warmest regards. Artemisia Domus Giardino Staff

10/10 Excellent

Jared

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property. Walking distance to great spots. Friendly helpful staff. Comfortable and beautiful room.
Séjour de 4 nuits en avril 2024
Réponse de Artemisia Domus Giardino Staff le 26 avr. 2024
Dear Mr. Jared, Thank you for this very kind review! We are so happy that you chose to stay with us for this special occasion and it's very important for us to know that everithing was fine and our staff was helpfoul!We look forward to have you as guest again!Looking forward for that we send you our warmes regards.

10/10 Excellent

Curtis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Great breakfast.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Thomas, Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are clean and fresh and the staff were very accommodating and friendly. The breakfast was good. The only downfall was the entry to the property being two floors up. Ground floor very dark and open in the centre which when it pours rain in can be a challenge to maneuver but, worth it when you get inside the property. , worth the effort
Séjour de 2 nuits en mars 2024
Réponse de Artemisia Domus Giardino Staff le 10 mars 2024
Dear Thomas, thank you very much for this wonderful review, we are very happy that you enjoyed your stay with us, just as it was a pleasure for us to have you as our guests! We hope to have you as our guests again soon. Looking forward to that, we send you our best regards. Artemisia Domus Giardino Staff

10/10 Excellent

Thomas, Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and helpful. Enjoyed the free breakfast offered. Room was large and had beautiful character and design.
Séjour de 4 nuits en février 2024
Réponse de Artemisia Domus Centro Storico Staff le 2 mars 2024
Dear Thomas,Thank you for this kind review! We are very happy to know that you enjoyed your stay. We work hard to satisfy our customers and their feedback is very important for us!It was a pleasure having you, we hope to welcome you again soon!Best regards

10/10 Excellent

Beau

Séjour de 1 nuit en février 2024
Réponse de Artemisia Domus Giardino Staff le 5 avr. 2024
Dear Mr. Beau,Thank you for this very kind review!We are glad that everything was fine and your stay here with us exceeded your expectations! We hope to have you again as our guest! Looking forward to that, we cordially greet you.

10/10 Excellent

Roberta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jóia escondida em um prédio antigo!!
Este hotel é uma joia escondida! Quando chegamos e olhamos o prédio por fora não dava para imaginar que no 2o piso iriamos encontrar um lugar tão aconchegante. Foi uma ótima surpresa!! O quarto é grande,aconchegante, o banheiro é ótimo também.Tudo novo! Café da manhã uma delicia, o patio super agradavel e a sauna também. E o melhor: dá para ir a pé para as principais atrações de Napolis. Vale a estadia!!
Séjour de 3 nuits en janvier 2024
Réponse de Artemisia Domus Giardino Staff le 2 févr. 2024
Dear Mrs. Roberta,Thank you very much for this wonderful review! We are so happy that you appreciated our staff, our location, our garden and the rest of the details! Our intent is precisely to make our guests feel at home! We sincerely hope to welcome you back to our facility as soon as possible for your next trip to Naples! Looking forward for this, we extend you our warmest regards form all the staff of Artemisia Domus Giardino.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Artemisia Domus Giardino Staff le 17 déc. 2023
Thank you for your wonderful review!We are so happy to hear that your stay went well! And we hope to see you again soon!Thank you again for chose to stay with us!Looking forward to see you again we send you our best regards,Artemisia Domus Giardino Staff

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great overall experience
Séjour de 2 nuits en décembre 2023
Réponse de Artemisia Domus le 16 déc. 2023
Dear Alexander, thank you very much for finding the time to give us a feedback, it is really important for us to know our guest's opinion. We are extreamely happy and proud you had good time in our hotel and we hope to have you back as soon as possible in the future. Warm Greetings, Artemisia Domus Staff

8/10 Bien

Michaela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GORGEOUS
Getting there was very tricky. There should be photos of the outside of the building as well as Google Map screenshots so that you know what you're doing, as the town does not allow signage outside and the building exterior is very misleading. This is frustrating when carrying heavy bags and traveling. The interior is gorgeous, absolutely stunning. The rooms as well as the common spaces are done so nicely. Perfectly renovated while still keeping the history of the building. A couple changes to the room would really make this a five star stay - hooks near the tub for your towel and robe (there were none so you had to kinda lay your wet towel down) and PLEASE black out the toilet wall - it is SO weird that this is labeled as a romance room with in room hot tub and then BOOM just clear glass to watch your partner poop. Why not just make the glass a color or opaque please? The staff here is 11/10. Jordana, Chiara, and Rosanna were all AMAZING to work with. I booked a massage and spa day ahead of time, via email and they were so incredibly responsive it was insane. I cannot say enough good things about the girls who work there. The hospitality continued upon arrival and the introduction to the space was like a mini historical tour as we checked in. So good. The spa day was great, I would highly recommend booking a massage ahead of time. I would skip the "turkish bath" for 60USD - it's just a steam room they turn on for one hour. Way too steep for what it is.
Séjour de 2 nuits en novembre 2023
Réponse de Artemisia Domus Giardino Staff le 5 déc. 2023
Dear Mrs. Mc Vetty,Thank you so much for your very kind review!We are really happy that you enjoyed your stay here with us and you liked the staff, the room and in general all of our services!As for the palace, It is an ancient building from the 700'' protected by the superintendence and fine arts.But work is underway to renovate it which will start soon.Regarding your bathtub, we're sorry we didn't indicate, but there are special shelves where you can place towels just to the left and the right of the bathtub.For the bathroom, we inform you that the glass panes are made of opaque film. So from the inside you can see a little bit of the outside, but from the outside you can't see anything.We hope that when you come back to be our guest, you will be able to see it!We really hope to see you again! Looking forward for this we send you our best regards.

10/10 Excellent

Marco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Artemisia Domus Giardino Staff le 17 nov. 2023
Muchisimas gracias Senor Marco por vuestra resena! Fue un placer conoscerlos! Esperamos verlo pronto de nuevo aqui en Artemisia Domus Giardino!Os dejamos nuestros saludos mas cordiales de todo el equipe de Artemisia Domus Giardino!

10/10 Excellent

Smile

Séjour de 1 nuit en novembre 2023
Réponse de Sebastiano Liotta le 12 nov. 2023
Dear Philip,Thank you so much for this very kind review! We were so happy to have you as guest and thank you so much for chose us for your travel! We hope to see you soon as our guests! In anticipation of this, the entire staff of Artemisa Domus Giardino sends you our warmest greetings.

10/10 Excellent

Patricia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful escape in to fully renovated rooms in this boutique hotel in a 15th century castle. Don’t let the outside facade fool you. This place is a real gem. We felt so welcomed upon arrival and throughout our stay by Chiara and others at the front desk.
Séjour de 3 nuits en octobre 2023
Réponse de Artemisia Domus Giardino Staff le 23 oct. 2023
Dear Patricia,It is indeed a pleasure for us to read this beautiful review. Thank you so much for your time and we sincerely hope to welcome you back as much as for your next stay in Naples! Looking forward to that, we extend our warmest regards to you.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Once you get there it is lovely.
Once inside Artemisia Domus, the experience is wonderful. A small number of rooms surround a lovely garden, small reception and attractive breakfast area. Breakfast, which can be taken in the garden, was pleasant and more than adequate. The room was spacious and well appointed, including a queen bed, a desk space to work, more than adequate closet space and a large bath with an exceptionally grand jacuzzi tub. The downside is the far less than grand entrance to the hotel, which occupies part of the second floor of a commercial builing. It is not on the most attractive street in the Napoli harbor district. The entryway is dark, essentially a parking lot, and a tiny, aged elevator, not even large enough for two persons and their luggage, brings one to the second floor (the staff was exceptionally helpful with our luggage and many other things). Hotel reception is only present for half the day, so that when you arrive back to the hotel after dinner, one enters a dark building, on a not so great street, takes the rickety elevator and needs a key to enter the empty hotel lobby. (Less than 24 hour hotel staff seems now to be standard in smaller properties in Italy.) While we enjoyed our stay, one should not expect an attractive entrance and lobby area.
Séjour de 3 nuits en octobre 2023
Réponse de Artemisia Domus Giardino Staff le 17 oct. 2023
Daer Guest, Thank you for this very kind rewiev!We are glad that you chose our structure for you relax and vacation and we are so happy taht you liked the garden and the staff was helpful!We are really sorry that the entrance was not to your liking, the facility is located in an ancient building protected by the fine arts. But soon the restoration work will begin, with it also the elevator's restyling!As for the recpetion, it is open from 7:45 in the morning until 9:00 in the evening, for arrivals after that time, we arrange late check-in, the customer also has all emergency numbers of the facility staff available h24.We really hope to see you again!Looking forward for that we send you our warmest regards,Artemisia Domus Giardino Staff

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a bit of a shock turning up as hotel is located through a dark archway and on the second floor…but once inside, everything was fabulous. I would stay there again!!
Séjour de 2 nuits en septembre 2023
Réponse de Artemisia Domus Giardino Staff le 24 sept. 2023
Dear Mrs Katie, thank you for your beautiful review! We are very glad that you appreciated out facility and enjoyed your stay here! It was a pleasure make your acquitance. We hope to welcome you again as our guest as soon as possible! Warming Greetings.

10/10 Excellent

shahrdad, San jose

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and beautiful hotel
Réponse de Artemisia Domus Staff le 20 août 2023
Dear Guest, Thank you for the time spent in this review! We are glad that you enjoyed your stay as for us was a pleasure having you as guests. We hope that you will be back in the future! Thank you again for your review, A warm greeting

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location and very friendly and helpful receptionist. Was like having a serviced apartment. Property has retained its historic character yet room was well designed and modern. We emjoyed sitting in the peaceful garden. We would stay here again
Séjour de 1 nuit en août 2023
Réponse de Jordana- Front Office le 11 août 2023
Dear Mrs. Wendy, Thank you soo much for your kind review!We are so happy to hear that everything went well and that you enjoyed the facility and staff!We hope to see you soon too! It was for us a real pleasure to have you as guest! Cordial greetings from the staff of Artemisia Domus Giardino

10/10 Excellent

anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We absolutely loved our staff. The girls at the front desk whom checked us in were awesome and so helpful! We loved our staff even more because of them. Thank you for making our naples experience one that we want to remember.
Séjour de 1 nuit en juin 2023
Réponse de Artemisia Domus Staff le 16 juin 2023
Dear Mr. Anthony, Thank you for your wonderfoul review!It makes us proud to know that you enjoyed your stay and that our staff was so helpful in enriching it!We hope to see you again soon!Looking forward for this we send you our warmest greetings.