Sherburne Queen with Private Entrance | Draps italiens Frette, literie de qualité supérieure
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Avis sur Nantucket Resort Collection

4 out of 5
Nantucket Resort Collection
78 Centre Street, Nantucket, MA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 176 avis sur 264." "
Note des voyageurs de 8 (Bien), d’après 53 avis sur 264." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 264." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 264." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 264." "

9,4/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

David, Enfield

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
Great location. Major construction next door. Not notified. 3rd floor walk up was very difficult for a couple our age - 70. They should know better and make that info part of the process. Included Buffet breakfast is at a separate B&B about 1/4 mile away. Again, should have been included as part of info. A bit understaffed as it took until 3:00 pm to refresh our room.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Nadia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely comfortable stay, friendly staff and very conveniently located.
Séjour de 1 nuit en avril 2024
Réponse de Alicia le 6 mai 2024
Hi Nadia, Thank you so much for sharing your experience. We are thrilled to hear you enjoyed your stay and hope to see you again!

10/10 Excellent

derrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Review
Stay was great!
Séjour de 1 nuit en février 2024
Réponse de Alicia, General Manager le 29 févr. 2024
Derrick, we are so glad to hear you enjoyed your stay. Thank you and we hope to welcome you back again soon!

10/10 Excellent

Meghan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Genevieve

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Coleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great little spot close to town. Bathrooms are updated and clean, room was very nice, but our room was next to the front door so you can hear everything in the hallway.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Stefanie

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Joylyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10 stars! Wonderful stay and nicest staff.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Alana

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 stars
Our stay at The Regatta House was excellent. The property is top notch and all the employees were awesome. They all seemed to thoroughly love their job and were so helpful! The room was very clean and decorated elegantly; even the soap and shampoo were luxurious. Also we were so close to walking downtown and to the beach.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Doug, Bethesda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent accommodations
Accommodations were wonderful and close to everything! Will definitely go back! Staff was great!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Melissa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an amazing 3 night stay @ The Regatta Inn! Amazing staff & location. Everything was walkable! The breakfast was great too. Thank you for a wonderful experience!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Uphill both ways!
Not told I would have to walk up 3 narrow flights of stairs when I reserved my spot. Room was an attic room. Very small. Only good thing was the bed, shower and toilet worked. Staff was friendly. Overall disappointed for what I paid.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CUTEST HOTEL! loved it so much, so cozy so cute!! literally best experience ever. loved the breakfast spread! will be returning for sure!!
Séjour de 2 nuits en août 2023

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at the Sherburne Inn property, and it was beautiful. The staff was friendly and helpful, and we had a lovely time.
Séjour de 2 nuits en août 2023
Réponse de NRC Team le 31 août 2023
Emily, happy to hear you enjoyed your stay at Sherburne. Thank you for recognizing our team members, it made their day :)

10/10 Excellent

Alicia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quaint bed and breakfast. Perfect for a quick getaway.
Séjour de 2 nuits en août 2023

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nantucket Resort Collection and the Regatta Inn were a fantastic experience. Everyone made us feel at home. The room was fantastic and breakfast was spot on. Thank you from Jessie and Ryan!
Séjour de 1 nuit en août 2023
Réponse de NRC Team le 31 août 2023
Jessie & Ryan, We appreciate you taking the time to share your experience. Hope you return again soon!

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Christopher

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and location were fantastic… like many businesses they are understaffed and so we waited more than a half hour at the check-in desk for a person to help us check in. It’s already bad enough when resorts will not allow you to check in until 3 PM that when you get there, you have to wait after 3:30 pm to actually have someone available to check you in.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was amazing and very helpful. We had a very nice stay
Séjour de 5 nuits en juillet 2023

10/10 Excellent

Paola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

8/10 Bien

Nadine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel staff were very responsive and amazing during the entire trip.
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Monica

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Meh, you can find better.
The room was clean and charming, as advertised. I was disappointed with the lack of communication between the hotel personnel. For example, the key for the room was left on a plate with a sticky note bearing my name. Had it been in an envelope with a short welcome note, some brief instructions and at the very least, a thank you, I would’ve been more open about the lack of personal presence I had from the beginning. There were some delicious salted caramels left for me when I stated my discontent but the dye was cast. Also, bicycles were promised to me but that wasn’t an option when I got there. All ‘n all, I left feeling just meh about the hotel.
Séjour de 2 nuits en mai 2023

10/10 Excellent

Colleen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Experience!
The staff was Outstanding!!! Breakfast was great and the over all property was fantastic.
Séjour de 2 nuits en mai 2023

10/10 Excellent

thomas

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome property and staff!!
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Mark

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Ok but could easily be improved to be good
Overall: the stay was ok but it could easily be improved to be a great experience if the management tried. Good: room was clean upon arrival. Property is nice looking and there is decent outdoor seating. The place is very close to the steamship terminal and general location to the centre is excellent. Breakfast at the parent property is very close by and whilst the breakfast is limited in options, there is enough for it to work. No throw away mini toiletries Not so good: the living area with small items was poorly stocked (water cans ran out, there were no cups for coffee, snack biscuits were gone after the first day). The bins were not emptied in the communal areas for days meaning they became overflowing. Room cleaning was limited to refitting the same sheets and replacing towels. Fridge in the room was extremely noisy. Toiletries were not refilled in the room. There is construction going on right behind the property so it can get noisy from 8am. Internet was intermittent
Séjour de 3 nuits en mai 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Dawn

Séjour de 1 nuit en mars 2023

10/10 Excellent

Kristin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was perfect! A classic design with simplicity. It was clean and had all we needed. The shower was beautiful with two shower heads as well as a handheld shower. We never encountered another person, but not times I called about early check in and late check out the customer service was wonderful. They were very accommodating and helpful. The house is located very close to the shops, ferry, and great restaurants.
Séjour de 1 nuit en février 2023

10/10 Excellent

danny, s weymouth

10/10 Excellent

Samantha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Christine

Séjour de 2 nuits en décembre 2022

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was an excellent place to stay. Thank you so much!
Séjour de 2 nuits en décembre 2022

2/10 Horrible

Katherine

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
When we checked in there was nobody around to check us in!!! And when we checked out, there was nobody around to check us out!!!! Very poor customer service! And when u call the number they left, it was an answering machine that said they werent returning until March!!
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Nancy

Séjour de 2 nuits en décembre 2022

10/10 Excellent

mckenzie

10/10 Excellent

Coleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bathrooms were newly renovated and fantastic! Rooms were comfortable & modern. Quick walk to town, and lovely surrounding area. I would definitely recommend.

10/10 Excellent

Mary Ann

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very cozy and well maintained. One of the cutest places ive ever stayed!
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Catherine

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Kerrie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Molly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

8/10 Bien

Edita

Séjour de 4 nuits en octobre 2022

6/10 Satisfaisant

Karen

Voyage en famille
Cleanliness, close to town, beautiful decor
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great in-town location
This was our first time to Nantucket, we stayed 4 nights. It is a lovely hotel, part of a large group of Hotel Collection Nantucket. They have had an unfortunate fire in July 2022 that totally destroyed the Veranda Inn next door, also a part of the collection. They are determined to rebuild, just finishing up the demolition of the charred building. While they do, there is a lot of heavy machinery and construction noise that spans the entire block that lasts most of the day. Evenings are quiet. It will be very lively once it is finished. Our first night there, it was a major thunder and rainstorm and unfortunately rainwater was coming into the room through the ceiling. The property manager promptly moved us into another room for the rest of the night, and then upgraded us to a deluxe king with a great shower and soaker tub for the rest of our stay to make up for the trouble. These things happen, you can’t control the weather but how you deal with it is important. The property hosts stepped up, made us feel welcome and ensured the rest of our stay was very comfortable. Great location, walking distance to everything, lovely continental breakfast and very nice staff. We would definitely stay here again next time we are on the island!
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Paul

Séjour de 2 nuits en octobre 2022

10/10 Excellent

Andre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our King room was bright, clean, comfortable. We also enjoyed the patio.
Séjour de 2 nuits en octobre 2022