Suite Standard, 1 très grand lit, plusieurs vues (Junior Suite) | Draps en coton égyptien, literie de qualité supérieure
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Avis sur Tribe Hotel

5 out of 5
Tribe Hotel
Limuru Road, The Village Market, Gigiri, Nairobi

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 101 avis sur 185." "
Note des voyageurs de 8 (Bien), d’après 55 avis sur 185." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 185." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 185." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 185." "

9,0/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the design of the building and the interior decor, the ambience is relaxed and the staff attentive.
Séjour de 1 nuit en avril 2024
Réponse de Isaac le 15 avr. 2024
Dear Ann: Thank you for picking The Tribe for your stay; we are delighted that you enjoyed our design. Thank you for taking the time to recognise our team's attentiveness. I look forward to seeing you again. Isaac NabiRDM

10/10 Excellent

Barbara, Phoenix

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kind, helpful and friendly staff
Séjour de 8 nuits en mars 2024

10/10 Excellent

Sylena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and service was amazing at Tribe!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jessica

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wish I could give the Tribe hotel more than 5 stars. I have stayed at some of the best hotels around the world and the service at The Tribe is the best I’ve ever experienced. From the time I made our reservation to the minute we got dropped back at the airport, we felt like royalty. Our Chieftains (that’s what they call their team members) were superb! Baraka at the front desk was an absolute delight. His positive attitude and willingness to help with whatever was needed made it a pleasure to interact with him each day. The rest of the front desk team - Jackie, Leah, and Barbara all made us feel like we were part of the Tribe family and constantly went above and beyond to make us feel like we were valued customers. Joel from the transport and excursions team is an absolute gem. We booked several excursion and airport transfers through him. We had to make several changes prior to arrival and while we were there, and his responsiveness and willingness to make changes minute to minute really helped make our time in Nairobi seamless and incredibly enjoyable. Lastly, Ivy, our driver and guide for three days, was the BEST! Aside from being a safe driver, she was so much fun to spend time with. She is funny, knowledgeable, and overall lovely person. In addition to the wonderful team, the hotel is stunning with beautiful artwork all around the hotel. The architecture and room design make it feel like you are staying in a beautiful art gallery. The location is fantastic and it felt
Séjour de 3 nuits en février 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 27 nuits en janvier 2024

8/10 Bien

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was really good and the rooms were cozy. Overall a good stay. Right next to the mall gave plenty of things to see and do.
Séjour de 2 nuits en février 2024

10/10 Excellent

Songhai

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our 2 story suite was lovely. The only complaint is that the shower was plugged or something and flooded often.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jean

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in Nairobi
The Tribe is an amazing property in the Embassy District of Nairobi- safe, beautiful and relaxing. They have an excellent new Spa, Kaya.
Séjour de 5 nuits en janvier 2024

10/10 Excellent

lucille

Séjour de 5 nuits en décembre 2023

10/10 Excellent

Jean

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A favorite place for business and leisure.
The Tribe is beautifully located in the Gifiri district convenient to great shopping and amazing restaurant. I am especially excited that they now have the Kaya Spa onsite and it is lovely. A shout out to many of my favorite staff including Phillippe and Purity at Jiko Restaurant!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Maya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like the location and the ambiance. Very close to the village market. Safe to walk around. Staff was very friendly and helpful. Breakfast was good. We will definitely stay there again.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff makes the place!!!
The staff was absolutely excellent. They went above and beyond. My wife and I truly appreciated it. I would definitely stay again.
Séjour de 3 nuits en août 2023
Réponse de One Planet One Tribe le 28 août 2023
Thank you for choosing to stay with us and that you cherished every moment at Tribe we look forward for your return!!

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s really well done and artistic. The staff is great and the food was very good.
Séjour de 2 nuits en juillet 2023
Réponse de Tribe Hotel le 7 août 2023
Thank you for taking time to review us we really appreciate and value your feedback.We look forward tom hosting you in the near future.

8/10 Bien

Hellen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front office staff and the bellhops are super helpful, very friendly and knowledgeable. Real key to the client service experience here. Francis was great. Really lovely and quiet hotel. Tasty and wide variety of food options - pricy though. Great amenities and facilities. Our bathroom in room 502 was smelly at times though as the drain vent let in air. We didn’t receive our VIP Access gifts or amenities. I just remembered that we were entitled to these when prompted to do this review. A reminder at the hotel would have been nice. We are happy with our overall experience.
Séjour de 4 nuits en juillet 2023
Réponse de One Planet One Tribe le 11 juil. 2023
Thank you for taking time to share your honest feedback on your experience while staying with us. We look forward to host in the near future as we ensure to correct the pointed out issue and give a holistic experience once again

10/10 Excellent

Maxine

Séjour de 3 nuits en juin 2023
Réponse de One Planet One Tribe le 11 juil. 2023
Thank you for choosing to stay with us. We look forward to hosting you again.

10/10 Excellent

Adam

Séjour de 2 nuits en juin 2023
Réponse de One Planet One Tribe le 11 juil. 2023
It was our pleasure to host you while in Nairobi, we look forward to having you again.

10/10 Excellent

Harminder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Stay, amazing food and staff
Absolutely amazing comfortable room. Staff were extremely friendly and looked after us very well. The food was great also.
Séjour de 2 nuits en juin 2023
Réponse de Tribe Hotel le 15 juin 2023
We greatly appreciate your feedback, as we look forward to host in the near future.

8/10 Bien

Omar

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et personnel et service
Was good ,, breakfast was expensive per day but cheaper walking
Séjour de 3 nuits en mai 2023
Réponse de Peter le 29 mai 2023
Dear OmarMany thanks for choosing to stay with us and for taking time to share feedback with us.We have taken note and look forward to hosting you again very soon.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff for the most part was great. We especially appreciated Barbra our Chieftain who escorted us from the airport to the hotel via the hotel shuttle.
Séjour de 2 nuits en mai 2023
Réponse de Peter le 29 mai 2023
Many thanks David for choosing to stay with us and for your great feedback.We look forward to hosting you again soon

10/10 Excellent

Dimitri

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Tribe hotel le 18 mai 2023
Thank you for choosing to stay with us.We look forward to hosting you again soon.

6/10 Satisfaisant

Dennis

Séjour de 5 nuits en mai 2023
Réponse de Tribe hotel le 18 mai 2023
Thank you for choosing to stay with us.We look forward to hosting you again soon.

8/10 Bien

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quintessential space with great service. The room service menu could be better..
Séjour de 3 nuits en avril 2023
Réponse de Peter le 3 mai 2023
Many thanks Tim for choosing to stay with us and for taking your time to review us.We look forward to hosting you again in the near future.

10/10 Excellent

Chad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tribe is a great hotel in a safe part of Nairobi with Village Market next door, which has so many great dining options and a supermarket and plenty of other shops, as well as a Masai market on Fridays.
Séjour de 3 nuits en avril 2023
Réponse de Peter le 6 avr. 2023
Many Thanks Chad for rating us very highly.We look forward to hosting you again very soon.

10/10 Excellent

Salem

Séjour de 1 nuit en mars 2023
Réponse de Peter le 29 mars 2023
Thank you Salem for choosing to stay with us and for your your positive review.We look forward to hosting you again in the near future

10/10 Excellent

seong ho

Séjour de 4 nuits en mars 2023
Réponse de Peter le 24 mars 2023
Thanks Seong Ho,we appreciate your feedback and look forward to hosting you again very soon

10/10 Excellent

James

Séjour de 2 nuits en mars 2023
Réponse de Peter le 23 mars 2023
Dear JamesMany thanks for taking you time to review us.We look forward to hosting you again in the near future.

10/10 Excellent

Salvatore

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent value
Excellent mattress and great vibe enjoyed The people
Séjour de 1 nuit en mars 2023
Réponse de Peter le 11 mars 2023
Dear SalvatoreMany thanks for taking your precious time to give us feedback.We note that you enjoyed the mattress, the vibe and our staff.We look forward to hosting you again in the near future.Warm regards

8/10 Bien

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was charged a deposit with Expedia and the hotel pretended like I wasn’t and I had to pay the full amount. In the end I was charged the correct amount but they could have better explained how the deposit/card hold with Expedia works. As many people use Expedia, the front desk staff should be better educated on how it works so they can clearly explain it to guests. I wasted time with the hotel and Expedia figuring it out. Otherwise, great location, beautiful place and good food.
Séjour de 5 nuits en février 2023
Réponse de Peter le 1 mars 2023
Dear ChristopherWe highly appreciated you taking your valued time to give us feedback. We have noted both the positive and missed opportunities and deeply regret the inconvenience caused.We shall retrain the Front office team on the issue raised.We look forward to hosting you again in the near future.Warm regards

10/10 Excellent

Ahmed

Séjour de 2 nuits en février 2023
Réponse de Peter le 20 févr. 2023
Dear Ahmed,Thank you for taking time to share with us your review about your experience with us, we value your feedback and hope to see your again for another wonderful stay with us. Best regards,Guest Services Team.

8/10 Bien

dan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Very beautiful property, lovely staff, great amenities. Points off for COLD shower. About half my showers in 4 nights stay were room temp water navy showers.
Séjour de 1 nuit en février 2023
Réponse de Peter le 17 févr. 2023
Dear DanWarm greetings from TribeMany thanks for taking your valuable time to offer us feedback. We take note of the compliments as well as the issue of the water temperature. Our Maintenance team looked into it and had it rectified. We apologize for the inconvenience caused and look forward to hosting you again in the very near future

10/10 Excellent

Shinobu

Séjour de 1 nuit en janvier 2023
Réponse de Peter le 17 févr. 2023
Dear ShinobuWarm greetings from TribeWe really appreciate you taking your valuable time to offer us feedback and for rating us with the highest score.We look forward hosting you again in the very near future.

10/10 Excellent

Ayman

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After some issues during check in, the remaining of the stay was great.
Séjour de 2 nuits en novembre 2022
Réponse de Peter le 15 nov. 2022
Dear AymanThank you for taking your precious time to give us feedback. We have noted you had issues during check in which were resolved.We are glad that you enjoyed your stay and look forward to hosting you again in the near future.Warm regards

8/10 Bien

Richard

Les points forts : Propreté et personnel et service
Absolut den sämsta frukosten på år och dag. Snålt och uttorkade köttbitar, brödet stenhårt…. Väcktes av bullrigtreperationsarnet arbet i rummet bredvid på morgonen! Aldrig mer Tribe!
Séjour de 2 nuits en mai 2022
Réponse de Peter le 9 mai 2022
Dear Richard Many thanks for choosing to stay with us and for taking your time to give us feedback. We are glad that you enjoyed your stay and look forward to hosting you again soon.

6/10 Satisfaisant

Athar Ahmad

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en mai 2022
Réponse de Peter le 9 mai 2022
Dear Athar Many thanks for choosing to stay with us and for taking your time to give us feedback which we have taken seriously and have put measures in place to avoid reoccurrence. We look forward to hosting you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Very friendly and helpful staff, nice and clean room. The food was also very good.
Séjour de 1 nuit en mars 2022
Réponse de Peter Njenga le 5 avr. 2022
Thank you for choosing to stay with us and for taking your precious time to send us a very positive review. We are grateful and endeavor to better our standards. Warm regards

10/10 Excellent

Hannah

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff is extremely friendly. Rooms are exceptional and very clean.
Séjour de 1 nuit en mars 2022
Réponse de Peter Njenga le 29 mars 2022
Dear Hannah Warm greetings from Tribe Many thanks for choosing to stay with us and for taking your precious time to send us a very positive review. We look forward to hosting you again very soon Warm regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous, relaxing, great service! We will definitely be back again!
Séjour de 2 nuits en décembre 2019

8/10 Bien

Riccardo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tribe Hotel deserve a visit.
Just two days. The hotel itself is really awesome. Service excellent. Overall very good quality. The Restorant not outstanding.
Séjour de 2 nuits en mars 2020
Réponse de Guest Ambassador le 9 mars 2020
Dear Riccardo, Thank you so much for your wonderful review! We all hope to welcome you back soon again, and we are honoured to have a Tribe ambassador such as yourself. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
outstanding hotel
Highly recommend this hotel. It has everything to offer from amazing staff, free shuttle to shop and nearby locations, full free breakfast and amazing room accommodations with very comfortable bed.
Séjour de 3 nuits en février 2020
Réponse de Guest Ambassador le 5 mars 2020
Dear Guest, Thank you for taking the time to write this wonderful review! It is a pleasure to read that you enjoyed the nearby locations, that you were comfortable in your room and that you commend our team. We are thrilled to receive your positive feedback and will certainly share it with the entire team. We hope to welcome you back soon. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Björn

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great service
Nice Hotel with great service. In need of minor updates and repairs here and there but in overall nice. Great personal with a smile and very helpful.
Séjour de 1 nuit en février 2020
Réponse de Guest Ambassador le 3 mars 2020
Dear Björn, Thank you so much for your great review! Thank you for appreciating our team, they are the heart of our hotel so thank you for pointing that out. We will make sure to pass your encouraging feedback to everyone. We value your feedback and will certainly use the same to improve our services. We hope to welcome you back soon! Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Kirsty

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Stay
This feels like a luxe business hotel; very well decorated, amazing food, good rooms. The spa was also excellent!
Séjour de 1 nuit en janvier 2020
Réponse de Guest Ambassador le 27 févr. 2020
Dear Kirsty, Thank you so much for your wonderful review! We will make sure to pass your encouraging feedback to the entire team. Thank you for staying with us, we hope to welcome you back soon! Warm regards, Hanna Ek One Planet One Tribe

6/10 Satisfaisant

Hiroko

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de Guest Ambassador le 14 févr. 2020
Dear Hiroko, Thank you for your review! We appreciate your comments and will certainly use the same to improve our services. We hope to welcome you back soon. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasantly small, with character and filled with African art.
Séjour de 2 nuits en février 2020
Réponse de Guest Ambassador le 10 févr. 2020
Dear Guest, Thank you so much for your review! We are thrilled to hear that you enjoyed your stay and our collection of African artefacts. We hope to welcome you back soon. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was operated by exceptionally friendly staff who were more than accommodating in every question and concern I posed. The hotel was clean and also provided a delicious breakfast and coffee service every day. Overall I had a fabulous experience and would stay again.
Séjour de 3 nuits en décembre 2019
Réponse de Guest Ambassador le 31 janv. 2020
Dear Guest, Thank you so much for taking the time to review your stay with us! We are so excited to hear that you had a fabulous experience, and that you enjoyed our scrumptious breakfast. We hope to welcome you back soon. Warm regards, Hanna Ek Guest Ambassador

8/10 Bien

Chris, Seattle

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff! Very accommodating! Needed a room change and Kate made it happen with a upgrade.
Séjour de 2 nuits en janvier 2020
Réponse de Guest Ambassador le 31 janv. 2020
Dear Chris, Thank you so much for your fantastic review! It was our pleasure hosting you and we look forward to welcoming you back soon. Thank you for your encouraging feedback, we will make sure to pass it to the entire team. Warm regards, Hanna Ek Guest Ambassador

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had been wanting to stay here for years after previously living in Nairobi. It did not disappoint! Staff were all wonderful, especially Erick at the security / lobby area. Location is fantastic. Will hopefully be back again!
Séjour de 2 nuits en janvier 2020
Réponse de Guest Ambassador le 21 janv. 2020
Dear Guest, We are thrilled to receive your wonderful review! Thank you so much for taking the time to extend your positive feedback to us. It was our pleasure hosting you, and we can't wait to welcome you back! Warm regards, Hanna Ek One Planet One Tribe

8/10 Bien

Mindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Guest Ambassador le 9 janv. 2020
Dear Mindy, Thank you for your review! We look forward to welcoming you back at Tribe. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Staale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Guest Ambassador le 6 janv. 2020
Dear Staale, Thank you so much for taking the time to review your stay with us! We look forward to welcoming you back soon. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Audrey, New York

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A gym and tub as some rooms Otherwise would stay there anytime and recommend
Séjour de 1 nuit en décembre 2019
Réponse de Guest Ambassador le 9 déc. 2019
Dear Audrey, Thank you so much for reviewing your stay with us! We appreciate your positive feedback and will forward it to the entire team. Looking forward to welcoming you back soon. Warm regards, Hanna Ek One Planet One Tribe

10/10 Excellent

Krista

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couples trip and bday
I stayed here after staying at best western in the city. Tribe was a getaway from the city and safari life and a good reload luxury time right before going back home. The service was superb, beyond my expectations and food was delicious! I am telling everyone to go here and most definitely get a spa treatment. The only thing I would say is don’t use their shuttle service. We were charged 80usd to go to the mall which is an uber ride of 5-8 usd
Séjour de 1 nuit en novembre 2019
Réponse de Guest Ambassador le 9 déc. 2019
Dear Krista, Thank you so much for your lovely review! We are thrilled to hear that you and your husband had a relaxing luxurious time with us. Thank you for commending our services and the food at our Jiko restaurant. I will make sure to pass your encouraging feedback to the entire team. We are honoured to have a Tribe ambassador such as yourself. Looking forward to welcoming you back to the Tribe family soon! Warm regards, Hanna Ek One Planet One Tribe