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Avis sur Sunlight Eco Tourism Island Resort

3.5 out of 5
Sunlight Eco Tourism Island Resort
Naglayan Island, Barangay Baldat, Naglayan Island, Palawan

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 15 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 31." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Joren

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en janvier 2024

8/10 Bien

Brenda

Voyage en famille
Les points forts : Propreté et personnel et service
It is safe but for the buggy is the problem if many guest and your hotel room is too far
Séjour de 1 nuit en décembre 2023

8/10 Bien

Brenda

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Santiago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxation at its best.
The place is amazing. It is truly a beautiful resort. Kat and Francheska, the bartenders at Luna bar and by the pool, were both great! They made my stay so much more enjoyable as I was traveling alone. I’m really glad I made trip to Sunlight Resort.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Craig

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful, secluded spot with great service.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved our overwater bungalow villa. The scenery was amazing. Only negative on this trip was that we went during typhoon season and a typhoon had access to and from the island cut off, so we were unable to do our Coron island tour.
Séjour de 4 nuits en juillet 2023

2/10 Horrible

Aurealyn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is old and not kept well. Our bedding were dirty with blood stain when we arrived . There were cracks on the walls and floor and bugs and lizard in our rooms. Mind you we had 3 separate family with separate rooms. All same poor condition. The only thing that made this place great are the people the staff are hard working and nice. But, place was bad! HIGHLY DISAPPOINTED!! The food selection was limited. Each time we order something they come Back saying its no longer available. Also going to places in the property is so inconvenient. Not to mention when I arrived from the airport to the location no one picked me up from the hotel until 2 hours later at the dock. I DO NOT recommend this place!
Séjour de 4 nuits en juillet 2023

10/10 Excellent

duane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Eric, Killeen

Voyage en famille
Never even reached the property due to the lack of the ability to contact the property using the provided phone number provided to make arrangements for travel from the airport to the property by land and boat.
Séjour de 3 nuits en juin 2023

8/10 Bien

Carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cleanness and staff are awesome
Séjour de 3 nuits en avril 2023

10/10 Excellent

Ken, Avondale Estates

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort met our expectations in its beauty, luxury, and service. The setting is stunning with reefs off their beaches accessible by just swimming with a mask and snorkel(free!). It is on an isolated island 40 minute boat ride from Coron town proper. The food is awesome, but not all the restaurants are available everyday. The breakfast buffet(included) is great with enough Pilipino food to keep natives happy! The prices are at luxury levels but reasonable in terms of US dollars. Airport transfers (bus and boat) are not included and you MUST arrange and pay in advance! The correct phone number is 63 286571918. They do not respond via the Expedia messaging option. Get the Viber messaging app. This is the way they communicate throughout the day about restaurant options and reservations, tours, and services. It is essential to prevent frustration about restaurant options.

6/10 Satisfaisant

Roy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
As an island resort, guests have limited access to island resort facilities/activities at night - gym closes at 7pm - 3 beaches are closed at 6pm - swimming pool closed at 7pm - pool bar follows the swimming pool 7pm closing - in-room TV only have limited saved movies (no cable TV) - 10 restaurants on the island but if one gets pre-booked, guests were not notified ahead of time to allow guest to re-arrange dining schedule (esp if guest craving for certain food type - Filipino, Chinese, Italian, Japanese) TRANSFER TO ISLAND: Istead of dining at the Sunlight Hotel in Coron Town, we had to quickly eat at outside caridenria to make it to the 15mins ferry service departing from Coron town, (in-house resto cannot quickly cook a food), but then got booted out at last minute of the ferry service from Coron town proper and had to wait for another hour for the ferry coming from the island. Wasted our time and all you get is "Sorry".
Séjour de 2 nuits en août 2022

10/10 Excellent

EDUARDO JR

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exceptional, very friendly staff. Highly recommended especially for families. We are definitely going back.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

DerekSchneider, Toronto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved the efficiency and sensitivity of the staff. Although there were other tourists there, the staff made us feel like it was just my wife and I. It was incredible the quality of everything there. We would totally come again and are recommending it to others. Loved it!
Séjour de 4 nuits en février 2020
Réponse de SETIR le 20 août 2021
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked how exclusive the property was and how welcoming the staff were.
Séjour de 3 nuits en février 2020

6/10 Satisfaisant

Trent

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en décembre 2019

6/10 Satisfaisant

ALICIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unhappy with customer service.
The resort was a very pleasant stay, However, their sister hotel in Coron town is a complete opposite. The customer service sucks, to say the least. No one answers the phone and the customer service, hotel and the resorts staffs don't communicate well. The mgr (Meds, I believe is he name )at the coron hotel that guests needs to stay awaiting transport to the resort is useless and incompetent. She hid in her office avoiding guest complains. The resort mgr at the resort, is a lot better and very accommodating. They made us feel they really care about our stay. The food section is okay, staffs are accommodating but need some improvement on the service and food selection. Overall, the stay is pleasant and relaxing, too bad the Coron Hotel ruin it for us.
Séjour de 3 nuits en novembre 2019
Réponse de SETIR le 20 août 2021
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
so beautiful. i will be back. staff are friendly and we enjoyed our stay so much
Séjour de 1 nuit en août 2019
Réponse de Vangie le 22 août 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 4 nuits en juillet 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en juillet 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Room service was terrible, it took over an hour for them to bring every order. Einstein himself couldn’t figure out why it took 45 minutes to make a frozen margarita. Drinks arrived melted with a chunk of ice in the middle. On top of the slow service the reviews about the food not being good was right. Too pricy and not very tasty. Other than the food, drinks, and prices the resort was nice. 20 USD for dinner is far too much in the Philippines for what was served.
Séjour de 3 nuits en juin 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

8/10 Bien

Mazyad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
منتجع جميل جداً طبعاً للسكن فيه لايمكن الذهاب الى وسط كورون فهو منتجع في جزيرة خاصة الاكل والفعاليات والنقل من والى المنتجع غالي لكن منتجع يستحق التحربة
Séjour de 3 nuits en juin 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El servicio y la amabilidad de todas las personas del hotel! Adicional unas instalaciones únicas y bien cuidadas
Séjour de 4 nuits en juin 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

4/10 Médiocre

Myla

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 2 nuits en juin 2019

10/10 Excellent

Alec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely amazing!
Séjour de 3 nuits en mai 2019
Réponse de Vangie Gomugda le 4 oct. 2019
We greatly appreciate you taking the time to write a wonderful review, and also we thank you for choosing Sunlight Eco Tourism Island, while visiting Palawan. Thank you.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel itself was great, staff were wonderful I couldn’t complain about anything else, but the food that the serve from the buffet needs a lot of improvement. By staying there for a few days I noticed that they cater for Chinese, they should start looking at re doing their menu. They need to have more varieties of fruits and cereal. Cats walking around the dining area everyday we were thereea
Séjour de 3 nuits en mai 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so amazing. When we arrive, we were greeted with the staff with a shell made necklace & a mango juice drink, the check in process was speedy. All the staff were all smiles and greets everywhere you go.
Séjour de 2 nuits en avril 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Teodoro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maten måste förbättras
Séjour de 4 nuits en février 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

4/10 Médiocre

Michael, Roseville CA

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
first class luxury island hotel indeed and not too crowded with very clean white sand beach
Séjour de 1 nuit en février 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2019
Réponse de Vangie Gomugda le 4 oct. 2019
Dear Sir /Madam, On behalf of everyone at Sunlight Eco Tourism Island, We would like to thank you for being a guest,. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services. Thank you very much.