Piscine extérieure (ouverte en saison), chaises longues
Vérifier la disponibilité

Avis sur La Quinta Inn & Suites by Wyndham Muskogee

2.5 out of 5
La Quinta Inn & Suites by Wyndham Muskogee
1701 North 32nd Street, Muskogee, OK

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 155 avis sur 427." "
Note des voyageurs de 8 (Bien), d’après 84 avis sur 427." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 427." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 427." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 427." "

7,8/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

2/10 Horrible

Keith

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was too much stuff to talk about. It's was not nice and I want be back. I should have a got my money back.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Lorena

This hotel needs to upgrade the TV’s
Séjour de 1 nuit en mai 2024
Réponse de Karla Hernandez le 5 mai 2024
Dear Lorena, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Karla Hernandez

6/10 Satisfaisant

Bill

Séjour de 1 nuit en avril 2024
Réponse de Karla Hernandez le 12 mai 2024
Dear Bill, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez

10/10 Excellent

Charles

Séjour de 2 nuits en avril 2024
Réponse de Karla Hernandez le 12 mai 2024
Dear Charles, Thank you for the perfect score!! We are so happy to know that you enjoyed your stay with us! We hope to see you again! Sincerely Karla Hernandez

4/10 Médiocre

Timothy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is under renovation. The room they have me was already open when I got to it. There was foot prints on the front landing of the door. All the lamps had no light bulbs for some reason. Sink was cracked. I’m guessing this room was next on the list for renos or the construction crews were using it. Besides that, tv channel were great, bed was incredibly comfortable. Room temp was excellent. Shower was good. Lots of parking. Gas station next door. Easy access. Staff is friendly and knowledgeable. Breakfast was just ok, not up to normal LQ standards that I’m used to. Will stay again after renovations are complete but not for at least the next year or so.
Séjour de 1 nuit en mars 2024
Réponse de Karla Hernandez le 22 mars 2024
Dear Timothy, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink cracked and the floors being dirty but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez

4/10 Médiocre

Doug

Les points faibles : Infrastructures et conditions de l’hébergement
Trash behind the building, sink wouldn’t drain, charged $25 for a dog.
Séjour de 1 nuit en février 2024
Réponse de Karla Hernandez le 15 févr. 2024
Dear Doug, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink not draining property but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future.Sincerely General Manager Karla Hernandez

10/10 Excellent

James

Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 22 mars 2024
Dear James, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Thank you for taking the time to give us a rating! We hope that you enjoyed your stay with us Randy!Sincerely Karla Hernandez

4/10 Médiocre

Mike

Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Dear Mike, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.General Manager Karla Hernandez

4/10 Médiocre

Mj

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service
Trouble with the staff this time
Séjour de 2 nuits en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
On behalf of all the staff, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! We hope that we have a chance to better serve you in the future.General Manager Karla Hernandez

10/10 Excellent

Jo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Jo!Sincerely Karla Hernandez

6/10 Satisfaisant

Denise

Uninviting
We let them know we wouldn’t get there until midnight and it was 12 degrees when we got there and the heater wasn’t on. The room also smelled stuffy. Was not inviting after a long drive.
Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Dear Dennis, On behalf of the entire staff, we sincerely apologize for not turning on the heater for you. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. We hope to have a chance to better serve you in the future.Sincerely Karla Hernandez

10/10 Excellent

Dwight

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Thank you for the perfect score Dwight! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

2/10 Horrible

Donna

Voyage en famille
They completely messed up our reservations and gave our room to someone else and it took well over an hour to get it all taken care of! It is 11.24 pm now we got to the property at 10:15 and still have not got all the paperwork we need!
Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Dear Donna, On behalf of the entire staff, we sincerely apologize for not being able to get you check in a timely manner. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. we wish you safe travels home!. We hope to have a chance to better serve you in the future.Sincerely Karla Hernandez

4/10 Médiocre

michael

Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Dear Michael, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Hope to see you again.Sincerely Karla Hernandez

6/10 Satisfaisant

Kelsey

Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 26 janv. 2024
Dear Kelsey, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excellent

Bridgette

Séjour de 1 nuit en janvier 2024
Réponse de Karla Hernandez le 15 janv. 2024
Thank you for the perfect score Bridgette! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

8/10 Bien

Helen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 3 janv. 2024
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Helen!Sincerely Karla Hernandez

8/10 Bien

Jack

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 Excellent

Douglas, Mosinee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 3 janv. 2024
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

4/10 Médiocre

CHERYL

Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Cheryl, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

6/10 Satisfaisant

Lori

Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Lori, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Paul! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 Excellent

Jeffery

Séjour de 2 nuits en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Jeffery! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 Excellent

Roger

Séjour de 1 nuit en décembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you Roger for taking the time to give us a rating! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

6/10 Satisfaisant

Marquis

Les points forts : Personnel et service et équipements
Other than finding a roach in the bathroom the stay was ok.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Vickie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Vicky! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

2/10 Horrible

Kristin

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
As I was going to sleep a roach ran across the dresser and into the microwave. I was told they would refund me, but it had to be thru hotels.com. Now they are refusing my refund. Because it was Thanksgiving no manager was on premises. I have stayed at this property before, and this is why I chose to stay again. As a former Flight attendant, I have stayed in COUNTLESS hotels and NEVER seen a roach.
Séjour de 1 nuit en novembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Kristin, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

6/10 Satisfaisant

Gloria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Hallway on ground floor needed cleaning, had an odor. Our sink had been cracked and crack glued shut. Some of the baseboards we coming loose and our sheets had a hole worn in it. Needs renovation badly or we won’t be back Check in clerk was very nice.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 Excellent

Robert

Séjour de 1 nuit en novembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

2/10 Horrible

Tammy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sheets were torn and stained. Clerk asked if we wanted a quiet area then proceeded to put us in a room next to and across from others where we could hear talking, the microwave beeping! Suggestion…when the hotel is not packed put a room between quest rooms! When I checked in and out there was what appeared to be possibly an employee boyfriend who was hanging around the front desk and he did not make me feel comfortable or safe. I was told at check in they were putting a $50 charge on my card and it would be reversed at check out. Checked out and found that I had been charged another $50. Called the hotel and was told they couldn’t see it on their end so just wait and see! Will not be back to a late Quinta!
Réponse de Karla Hernandez le 1 janv. 2024
Dear Tammy, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that you did not feel safe or comfortable due to one of the employees. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

8/10 Bien

Charles

Séjour de 1 nuit en octobre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Charles, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Sincerely Karla Hernandez

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Susan, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 Excellent

Hector

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Hector! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

6/10 Satisfaisant

Justin

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The floors throughout the facility were not clean and carpet was dirty. Smelled pretty bad in our room as well. I always choose LaQuinta usually because they are newly remodeled and clean. This one was not.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Thank you for the perfect score Susan! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

6/10 Satisfaisant

Michael

Séjour de 2 nuits en octobre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Michael, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

6/10 Satisfaisant

Vicky

Voyage en couple
Les points forts : Personnel et service
Exterior trash. Cleaning needed under air conditioner, corners and baseboards
Séjour de 1 nuit en septembre 2023
Réponse de Brandi le 1 oct. 2023
Thank you for taking the time to leave a review Vicky. Your business is important to us and we value your feedback. Please rest assured that we are taking the appropriate measures to correct these issues. We hope to have a chance to serve you in the future.

2/10 Horrible

Diana

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No one was at the desk when we arrived. We were yelled at by another guest waiting to check in. Felt unsafe. The room was not clean. I had to wipe something up off the tile floor.
Séjour de 1 nuit en septembre 2023
Réponse de Brandi le 1 oct. 2023
On behalf of all of here, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! That person is no longer welcome at our property! We hope that we have a chance to better serve you in the future.

8/10 Bien

Raymond

Séjour de 1 nuit en septembre 2023
Réponse de Karla Hernandez le 1 janv. 2024
Dear Raymond, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

4/10 Médiocre

Kristin

Séjour de 1 nuit en septembre 2023
Réponse de Brandi le 21 sept. 2023
Dear Kristin,On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Brandi le 16 sept. 2023
Thank you for the perfect score Kenneth! We are so happy to know that you enjoyed your stay with us! We hope to see you again!

8/10 Bien

Crystal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Brandi le 16 sept. 2023
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Crystal!

10/10 Excellent

Sanae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Brandi le 5 sept. 2023
Thank you for taking the time to give us a rating! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

2/10 Horrible

Michael

Séjour de 1 nuit en août 2023
Réponse de Brandi le 21 sept. 2023
Dear Michael,We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Brandi le 5 sept. 2023
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Gregg

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Brandi le 29 août 2023
Thank you for the perfect rating Gregg! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

6/10 Satisfaisant

Howard

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing
The room seemed somewhat shabby: The floor lamp would only turn on or off by plugging it in and unplugging it. There were stains in the bathtub. The shower handle is about to fall off. The freezer section of the refrigerator didn't do much freezing. Overall it didn't seem up to the standards of other La Quinta Inns we'd stayed at.
Séjour de 1 nuit en août 2023
Réponse de Brandi le 29 août 2023
Dear Howard, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Brandi le 29 août 2023
Thank you for the perfect rating Ben!! We are so glad to know that you enjoyed your stay with us!