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Avis sur Novotel Muscat Airport

4 out of 5
Novotel Muscat Airport
Al Maardih Street, Al-Seeb District, Muscat

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 106 avis sur 202." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 202." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 202." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 202." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 202." "

9,0/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Marine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tres bel hôtel
Hôtel situé pres de l'aeroport. Pas de navette mais taxi disponible pour 8 OMR. Hotel moderne ,tres propre. Chambre immense et bien équipée. Check out tardif permis tres gentiment . Par contre, malgre intervention du personnel, chambre non fumeurs sentant fort le tabac. Des gens qui n assument pas certainement.
Séjour de 1 nuit en mai 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

2/10 Horrible

Nasser

Séjour de 1 nuit en mars 2023
Réponse de Mohamed Elkot le 23 mars 2023
Dear Valued Guest,Thank you for taking the time to write to us following your stay at Novotel Muscat Airport.We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies.Accor hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future stay.Looking forward to welcoming you soon, Mohamed elkot

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel propre. personnel agréable et réactif. Petit déjeuner très copieux et complet
Séjour de 15 nuits en janvier 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Cher invité,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Muscat Airport.C’est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis sûr que ces commentaires serviront d’encouragement à tout notre personnel alors que nous nous efforçons d’améliorer continuellement la qualité de nos services.Merci encore d’avoir partagé votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente.SincèrementMohamed ELkot

10/10 Excellent

marion

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour visiter Mascte et un vol tardif
Parfait pour une rrivee tardive a Oman, et finalement parfait aussi pour visiter Mascate, nous sommes finalement resté 3 nuits au lieu de 1. Petit dejeuner et diner excellent et parfait avec enfants
Séjour de 2 nuits en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Cher invité,Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Muscat Airport.C’est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis sûr que ces commentaires serviront d’encouragement à tout notre personnel alors que nous nous efforçons d’améliorer continuellement la qualité de nos services.Merci encore d’avoir partagé votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente.SincèrementMohamed ELkot

8/10 Bien

Sibylle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Très bel hotel pres de l'aeroport
Très bel hotel pres de l'aeroport avec un très bon petit dejeuner et un excellent accueil. Assez isolé peu d'option de restauration aux alentours directs.
Séjour de 2 nuits en janvier 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Cher invité,Nous apprécions beaucoup vos commentaires concernant votre séjour au Novotel Muscat Airport.C'est toujours un plaisir de recevoir des commentaires positifs. Je partagerai vos commentaires avec notre équipe. Je suis sûr que ces commentaires serviront d'encouragement à l'ensemble de notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente.Sincèrement,Mohamed Elkot

10/10 Excellent

jerome

Séjour de 1 nuit en janvier 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Magdalena

Séjour de 1 nuit en octobre 2022
Réponse de Moahamed Elkot le 18 oct. 2022
Dear agdalena,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

LIONEL

Séjour de 1 nuit en août 2022
Réponse de Sushanth Nambiar le 6 sept. 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Pascal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Moahamed Elkot le 6 juil. 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Muscat airport It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed ELkot

4/10 Médiocre

LAURENT

Les points faibles : Propreté, personnel et service, confort de la chambre
Séjours très moyens
Hotel très bruyants. On entend tout ce qui se passe dans le couloir. Les départs matinales... Bref j'ai mal dormi pendant 4 jours. Petits déjeuner très moyens
Séjour de 4 nuits en février 2022
Réponse de Moahamed Elkot le 3 mars 2022
Cher invité, Merci d'avoir pris le temps de nous écrire suite à votre séjour au Novotel Muscat Airport. Nous sommes désolés que le service et la livraison n'aient pas répondu à vos attentes, et nous vous prions d'accepter nos plus sincères excuses. Les hôtels Accor sont soucieux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurés que les mesures nécessaires seront mises en place pour améliorer la qualité des services mentionnés. Encore une fois, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d'un prochain séjour. Au plaisir de vous accueillir bientôt, Mohamed elkot

10/10 Excellent

walid

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Good
Séjour de 1 nuit en novembre 2021
Réponse de Moahamed Elkot le 27 déc. 2021
Dear Valued Guest, Thanks for taking the time to review Novotel Muscat Airport. We deeply value your loyalty with Accor Hotels and are committed to providing you with the highest level of service simply because our customers deserve the very best. Looking forward to welcoming you again soon. Thanks and Best Regards, Mohamed Elkot

8/10 Bien

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel confortable près de l aéroport
Séjour de 1 nuit en octobre 2021
Réponse de Mohamed Elkot le 4 nov. 2021
Chère Ruth, Merci d'avoir pris le temps d'évaluer le Novotel Muscat Airport. Nous apprécions profondément votre fidélité aux hôtels Accor et nous nous engageons à vous fournir le plus haut niveau de service simplement parce que nos clients méritent le meilleur. Au plaisir de vous accueillir à nouveau bientôt. Merci et meilleures salutations, Mohamed Elkot

10/10 Excellent

AMINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hina
Agréablement surprise par cet hôtel (en bien) Très propre. personnel sympathique et serviable
Séjour de 1 nuit en septembre 2021
Réponse de Reservation Team le 28 sept. 2021
Dear Mrs. HIna, Thank you for your review and we are happy to welcome you again in Novotel Muscat Airport!

8/10 Bien

Beatrice

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Novotel Muscat Airport le 19 mars 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Gilles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
llent
Hôtel pres de l’aéroport 6 mns Ouvert en 2020 tout neuf grand standing Acceuil chaleureux et professionnel Grand chambre très bonne literie Wifi le soir buffet au restaurant excellent Parking extérieur ou sous terrain Je recommande vivement cet hostel
Séjour de 1 nuit en mars 2020
Réponse de Novotel Muscat Airport le 8 mars 2020
Greetings from Novotel Muscat Airport and Thank you for taking the time to fill out our satisfaction survey form. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our Hotel. I look forward to seeing you again at the Novotel Muscat Airport and assure you of our best attention and services at all times. Yours sincerely, Novotel Muscat Airport

10/10 Excellent

Emeric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Tres bon sejour bon service belle chambre
Séjour de 2 nuits en décembre 2018
Réponse de Sundus Rotana le 21 mai 2019
Dear Guest, Greetings from Sundus Rotana and Thank you for taking the time to fill out our satisfaction survey form. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our Hotel. I look forward to seeing you again at the Sundus Rotana Muscat and assure you of our best attention and services at all times. Yours sincerely, David Faull General Manager Sundus Rotana Muscat

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tout parfait. Propre. Personnel top. Bien situé pour visiter mais pas près des plages.
Séjour de 6 nuits en décembre 2018
Réponse de Sundus Rotana le 21 mai 2019
Dear Guest, Greetings from Sundus Rotana and Thank you for taking the time to fill out our satisfaction survey form. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our Hotel. I look forward to seeing you again at the Sundus Rotana Muscat and assure you of our best attention and services at all times. Yours sincerely, David Faull General Manager Sundus Rotana Muscat

10/10 Excellent

Sundar

Séjour de 1 nuit en avril 2024

10/10 Excellent

brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

8/10 Bien

Terence

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location to the airport. beds are fantastic, only the staff spoilt it. Indifferent hotel check in clerk and unhelpful waiter in restaurant
Séjour de 1 nuit en septembre 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

6/10 Satisfaisant

Katarina

Les points faibles : Personnel et service et confort de la chambre
Bo någon annanstans
Svårt att hitta då Google maps inte visade rätt. Slitet men fint rum, Fransk balkong med utsikt över poolen. Poolområdet ligger i skugga efter kl 15.00 på eftermiddagen tråkigt nog. Mycket ljud från vägen/vägarna runt om. Lyhört. Väldigt mjuka sängar och kuddar. Enkel mat i restaurangen (finns buffé också men den provade vi inte). Fick veta när vi skulle äta andra kvällen att de hade en restaurang till men det visade sig vara dresscode till den och vi orkade inte byta om. Skulle få frukost att ta med då vi checkade ut väldigt tidigt på morgonen. En dam i receptionen sa ett klockslag när vi kunde hämta i receptionen men när vi skulle åka ca 15 minuter efter det klockslaget så var det fortfarande inte ihop-plockat någon frukost och vi hade inte tid att vänta eftersom vi skulle till flyget. Beställde frukosten redan på förmiddagen dagen innan så det var verkligen i god tid. Tråkigt att de inte brydde sig mer om gästerna men det kändes faktiskt i restaurangen också...vi var mest till besvär
Séjour de 2 nuits en juillet 2023
Réponse de Mohame dElkot le 26 juil. 2023
Kära uppskattade gäst,Tack för att du tog dig tid att skriva till oss efter din vistelse på Novotel Muscat Airport.Vi beklagar att servicen och leveransen inte motsvarade dina förväntningar och vi ber dig acceptera våra uppriktiga ursäkter.Accor-hotell är angelägna om att erbjuda dig den bästa servicekvaliteten för dina vistelser; därför är din åsikt mycket värdefull.Du kan vara säker på att nödvändiga åtgärder kommer att genomföras för att förbättra kvaliteten på de nämnda tjänsterna. Än en gång tackar vi dig för dina kommentarer och hoppas kunna återfå ditt förtroende för en framtida vistelse.Ser fram emot att välkomna dig snart,Mohamed elkot

10/10 Excellent

Pavel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel for business travel.
Nice hotel. Quite location close to highway.
Séjour de 2 nuits en mai 2023
Réponse de Mohamed Elkot le 16 juil. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

KEITH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay over
short overnight stay before travelling back to work
Séjour de 1 nuit en juin 2023
Réponse de Mohamed Elkot le 16 juil. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

6/10 Satisfaisant

SALEM, DUBAI

Voyage en famille
Les points forts : Personnel et service
Very good
Séjour de 2 nuits en juin 2023
Réponse de Mohamed Elkot le 16 juil. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Michele

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Mohamed Elkot le 16 juil. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Eliel, Miami

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to ride to the airport and taxis 24/7
Séjour de 1 nuit en mai 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

8/10 Bien

Eliel, Miami

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was very brief but satisfactory. We didn’t stay long enough to use any facilities, but the room was spacious and comfortable. Slightly annoying that there was only one of everything in the room for two people, eg bah robe, but didn’t matter too much. Would suggest a few more power points including usb ones in the room would be helpful.
Séjour de 1 nuit en avril 2023
Réponse de Mohamed Elkot le 7 mai 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Matthew

Séjour de 1 nuit en avril 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

10/10 Excellent

Adam, Dulles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very smooth check-in, friendly and helpful staff, comfortable room, good breakfast, and convenient to airport.
Séjour de 1 nuit en mars 2023
Réponse de mohamed Elkot le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2023
Réponse de Mohame dElkot le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Paolo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel pulito e confortevole.Personale molto gentile e cortese
Séjour de 1 nuit en mars 2023
Réponse de Mohamed le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Eniz

Séjour de 1 nuit en février 2023
Réponse de Mohamed le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for a stopover.
Great hotel for a one night stop over being close to the airport. We got a taxi to the hotel as it was after midnight. Yhe taxi cost 7.5 OMR. Most drivers will only accept cash but we found one able to take credit card payments which was useful. Large room and comfortable bed. Everything seemind new and clean. Substantial breakfast all at a very reasonable price.
Séjour de 1 nuit en février 2023
Réponse de Mohamed le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Pranali

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best place to stay if you are traveling to Oman. Staff is super friendly. We booked buffet breakfast that was the best part of the hotel. Restaurant staff was very friendly our baby loved each and everyone out there. The staff name ISLAM was very good at his service when we were checking out. Reception was on point every time we called we got the assistance. Glad we booked the superior room as it was very specious. Our 10 month old just loved his stay so we did. highly recommend. And we will come here again soon.
Séjour de 3 nuits en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Vasudevan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best environment and behavior of staffs specially restaurant staff one Philippines lady staff
Séjour de 1 nuit en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Verena

Séjour de 1 nuit en février 2023
Réponse de Mohamed le 23 mars 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

michele

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serious and professional
New structure few km from the airport, good point where to start visiting Oman. Staff very professional. Great breakfast buffet with a lot of choice and good quality food. Just one remark: do not trust google maps for reaching the hotel!
Séjour de 1 nuit en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good modern Airport hotel.
Modern functional, but very comfortable hotel relatively close to Muscat Airport. The room was pleasant and quiet. Nice swimming pool. Breakfast buffet had everything that you would expect. We only stayed overnight because we wanted to be close to the airport for an early morning flight, so this hotel was ideal. Our taxi fare to the airport was 8 OMR and the journey took about 12 / 13 minutes.
Séjour de 1 nuit en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Shabbir

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staffs are super polite and courteous! Definitely a five-star!
Séjour de 1 nuit en février 2023
Réponse de Mohamed Elkot le 22 févr. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary Bedfordshire UK
A Wonderful experience throughout, from the hotel comforts and large rooms to the respect and kindness shown by all of the staff.
Séjour de 1 nuit en janvier 2023
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

6/10 Satisfaisant

Daniel

Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2022
Réponse de Mohamed Elkot le 28 déc. 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Hafsa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Réponse de Mohamed Elkot le 28 déc. 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Mohamed Elkot le 28 déc. 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

4/10 Médiocre

Maria Teresa

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Una serie di disservizi
Nonostante avessimo richiesto, anche telefonicamente, un letto aggiunto, quando siamo arrivati stanchi del viaggio alle 23.30 abbiamo dovuto aspettare. Al mattino, inoltre, era sparita la giacca che mio marito aveva appeso nell'armadio e che l'inserviente aveva "inspiegabilmente" mandato in lavanderia. Questo ha comportato un ritardo nella partenza del tour di oltre 30 minuti. Buona la colazione
Séjour de 1 nuit en décembre 2022
Réponse de Mohamed Elkot le 28 déc. 2022
Caro ospite di valore,Grazie per aver dedicato del tempo a scriverci dopo il vostro soggiorno al Novotel Muscat Airport.Siamo spiacenti che il servizio e la consegna non abbiano soddisfatto le tue aspettative e ti chiediamo di accettare le nostre sincere scuse.Gli hotel Accor sono desiderosi di offrirti la migliore qualità di servizio per i tuoi soggiorni; pertanto, la tua opinione è molto preziosa.Siate certi che verranno attuate le misure necessarie per migliorare la qualità dei servizi menzionati. Ancora una volta, ti ringraziamo per i tuoi commenti e speriamo di riconquistare la tua fiducia in un futuro soggiorno.In attesa di darvi presto il benvenuto,Mohamed elkot

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2022
Réponse de Mohamed Elkot le 20 déc. 2022
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Muscat airportIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohamed ELkot

8/10 Bien

Salma

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Mohamed Elkot le 25 déc. 2023
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Sushanth Nambiar,General Manager