Hall

Avis sur The Orchid Hotel Mumbai Vile Parle

5 out of 5
The Orchid Hotel Mumbai Vile Parle
Nehru Road, Vile Parle East, Adjacent to Domestic Airport, Mumbai, Maharashtra

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 308 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 378 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 166 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1001." "

7,8/10

Propreté

7,8/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Anne Lise

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peu d'informations sur les possibilités dans l'hôtel (restauration, spa, etc.) et aux alentours

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en janvier 2019
Réponse de General Manager- The Orchid Mumbai le 26 févr. 2019
Dear Guest, Namaksar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable ratings with us. We are delighted to know that you have had a pleasant stay with us. We look forward to an opportunity to welcome you back soon assuring the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai

10/10 Excellent

Suzanne, Quebec Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabuleux
On ne peut demander mieux Le service est très personnalisé et irréprochable Nourriture varié et de grande qualité D'une propreté impeccable Très sécuritaire
Séjour de 7 nuits en avril 2018
Réponse de General Manager- The Orchid Mumbai le 13 avr. 2018
Dear Suzanne, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your appreciation for food quality and service , something that we boast ourselves on. We look forward to welcome you with better treats and exemplary service on your return at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

8/10 Bien

philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

seraf, Mumbai

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hausser le ton pour avoir une chambre calme
En arrivant à l'hotel vers 1h00, pas de souci, on me donne la chambre 303 et on me dit d'appeler le 3999 depuis la chambre pour avoir un code WiFi. La chambre est très proche du restaurant ouvert 24/24. Elle est d'un standing moyen avec des finitions qui commencent à se degrader serieusement. Il y a bcp de bruit et je demande à changer de chambre. Il était 2h00 du matin. Après avoir appelé 5 fois à la fois pour internet et le changement de chambre sans obtenir ni l'un ni l'autre, Fatigué, je decide de déscendre à la reception. On me change de chambre et on me promet un code WiFi rapidement. La changement se passe bien j'ai une chambre mieux placée et propre par contre toujours pas de WiFi. A 2:45 du matin on m'appel pour me donner le code WiFi. Il fonctionne, je peux enfin me reposer... J'ai été déçu par la réactivité du personnel, le placement de la chambre et le bruit.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel dont le service se dégrade vite.
Je vais à cet hôtel depuis plus de 6 ans. Le service à l'accueil est mauvais. Il m'a fallu plus de 30 minutes pour avoir les clés de ma chambre et 1 heure pour le code wifi.

10/10 Excellent

Guillaume V, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A cote de l'aeroport...
Soyons franc, on dort dans cette hotel quand on arrive en soiree et Que l'on ne veut pas rejoindre le centre, sinon on a rien a y faire... En effet, une fois sortie de l'aeroport un chauffeur viens nous chercher (apres leurs avoir demande) et il nous amene directement a lĺhotel qui soyons clair est juste un point de chute car il est tres loin du centre (environ 1h de route). l'acceuil est des plus chaleureux, les chambres sont tres confortable, la vue sur l'aereport. Tres bon buffet pour le petit dejeuner. En gros bon service mais mal situe.

4/10 Médiocre

Sunil

Voyage d’affaires
Les points faibles : Personnel et service
Bad food and yet you aren't allowed to bring outside food. The shower area is poorly lit. Housekeeping, when responsive, takes a full day to attend to you.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Karan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service and hospitality, super friendly staff. One of the best ecotel 5 star hotels I have ever stayed in. Overall a fantastic experience and I would recommend everyone to visit The Orchid.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Navreet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Dear NavreetNamaskar!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Vivek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 1 mai 2024
Dear Mr. VivekNamaskar!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

6/10 Satisfaisant

Sagar

Voyage en famille, Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
The place is good but has a lot of dust. Especially behind the reception and the for pillars which are seen from the lift of the hotel. Sorry but on a scale of 1-10 I will give this place a minus if it comes to cleanliness. My suggestion to the mangers and the owners is try to de-clutter your place.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 2 avr. 2024
Dear Mr. Sagar,Namaskar!! We appreciate your candid feedback regarding the cleanliness of our establishment. It's certainly disheartening to learn that our standard of hygiene fell short of your expectations, and even more so considering the areas you've specifically pointed out. We understand that maintaining a clean and welcoming environment is paramount to our guests' comfort and satisfaction. Rest assured, we are taking your suggestions and are initiating a thorough review of our cleaning protocols, with particular attention to dust accumulation and clutter. We're actively working on improving our processes and implementing any necessary changes to ensure our surroundings are impeccable. We hope to have the opportunity to better serve you in the future and demonstrate our commitment to excellence in all areas. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Clarence, Oakdale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the airport and had a great bar called Mervin’s on site
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Mr.Oakdale, Namaskar!!We're delighted to hear that our proximity to the airport was convenient for your travels and that you had an enjoyable experience at Merlin's bar. We put a lot of effort into creating a vibrant and welcoming atmosphere for our guests, so it's great to know that Merlin's stood out for you. We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

2/10 Horrible

sarah

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Uncompassionate, unsupportive and not good communication at front desk I had booked for 3 nights and I had an emergency after arriving at the hotel, we had booked 2 rooms. Spoke to the person at front desk, he said ok, contact Expedia as that’s who we booked it with and if they cancel it then it’s ok. So we spoke to Expedia and they accepted and agreed. Next morning we tried to check out and was told we cannot cancel. We still have to pay. I am still in process of fighting this but dealing with a medical issue that was the emergency reason that we had to leave.
Séjour de 3 nuits en février 2024

4/10 Médiocre

Sushrut

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Extremely unprofessional staff. The travel desk guy saw my tattoo and started making comment about how god wouldn't like that and I wont be allowed in the heaven. Overpriced room. Doesn't have basic facilities like mini fridge, bathrobes. No hot water either, very Luke warm water. Even the ironing board was child size, took 10mins iron one shirt!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 1 mars 2024
Dear Mr. SushrutNamaskar!!We thank you for choosing The Orchid Mumbai for your recent stay and for taking out your valuable time for sharing constructive feedback. This will certainly help us in aligning our services to your desired service levels and we shall ensure to take suitable action in order to prevent any future occurrences.We value your patronage as we look forward to welcoming you back to The Orchid Mumbai. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Anwulika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The lady who served us was fantastic! Helping us check in early when a room was available! So grateful! Buffet breakfast is fantastic too.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 13 mars 2024
Dear Ms. Ugbogu Namaskar!!Thank you for reviewing us here on this platform and we are truly delighted to hear from you. Glad to learn that you had a wonderful experience while staying with us and appreciated our services. Your feedback means so much to us and we have shared the same with the entire team. Should your travel brings you back to Mumbai, we would be delighted to host you again. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

zeeninder

Séjour de 1 nuit en février 2024

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, wonderful food and courteous staff. Very good rates
Séjour de 5 nuits en janvier 2024

2/10 Horrible

Audrey

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Siddhant

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great staying at The Orchid Hotel Mumbai.

8/10 Bien

sanjay

Séjour de 3 nuits en janvier 2024

8/10 Bien

bejoy

Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 16 janv. 2024
Dear Mr JohnNamaskar!!Thank you for reviewing us here on this platform and we are truly delighted to hear from you. Glad to learn that you had a wonderful experience while staying with us and appreciated our services.Should your travel brings you back to Mumbai, we would be delighted to host you again. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Chandrakant

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 10 janv. 2024
Dear Mr. NagarNamaskar!Thank you for reviewing us here on this platform and we are truly delighted to hear from you. Glad to learn that you had a wonderful experience while staying with us and appreciated our services. Should your travel brings you back to Mumbai, we would be delighted to host you again. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

8/10 Bien

Vimal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms and helpful staff. Good location to the airport
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 13 mai 2024
Dear Mr. VimalNamaskar!Thank you for reviewing us here on this platform and we are truly delighted to hear from you. Glad to learn that you had a wonderful experience while staying with us and appreciated our services. Your feedback means so much to us and we have shared the same with the entire team. Should your travel brings you back to Mumbai, we would be delighted to host you again. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

8/10 Bien

Vikas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 4 janv. 2024
Dear Mr. VikasNamaskar!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Åsa

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 2 janv. 2024
Dear Mrs. EngstromNamaskar!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

10/10 Excellent

Deepak

Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 30 déc. 2023
Dear Mr. Deepak, Namaskar!Thank you for taking the time to rate our product and services. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Shubhamoy Banerjee, General Manager, The Orchid Hotel, Mumbai

10/10 Excellent

Mahesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Styaing
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 13 déc. 2023
Dear Mr. Mahesh, Namaskar! We're pleased to know you had a good stay at our property. We strive to provide our guests with a comfortable and enjoyable experience and it's great to hear that we succeeded in delivering that. Please feel free to share any suggestions or thoughts on what improvements could be made for a better experience in the future. We're looking forward to having you again soon. Your feedback is invaluable to us, so we appreciate you sharing your perspective. Thanks & Regards Shubhamoy Banerjee, General Manager, The Orchid Hotel, Mumbai.

10/10 Excellent

Vijay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 13 déc. 2023
Dear Mr. Vijay, Namaskar! Thank you for taking the time to rate our hotel. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please do not hesitate to reach out to us Thanks & Regards Shubhamoy Banerjee, General Manager, The Orchid Hotel, Mumbai.

8/10 Bien

GAURAV

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Mr. Gaurav, Namaskar! Thank you for taking the time to rate our product and service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Shubhamoy Banerjee,General Manager, The Orchid Hotel, Mumbai

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome staff!
The minute you arrive, the friendliness of the staff is on full display. The facility is clean with many great amenities.
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 25 nov. 2023
Dear Mr. Haulman,Namaskar!!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

4/10 Médiocre

Shweta

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Booked 2 rooms, woke up sick. Room has rusty smell and has no fresh air circulation for both rooms we had. Windows are fixed closed. DONT RECOMMEND. Bathtub as given in amenities is only shower. Not good for aged people or any adults for that’s matter. Brown stains in bathroom. AC doesn’t work. Please put your 3 hotel policy in description so people can read prior to booking. It is 3 star hotel. Not suitable for foreigners
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 25 nov. 2023
Dear SinghNamaskar!! We extend our sincere empathy towards the issues reported during your stay; it is indeed essential for us to promote an environment conducive to relaxation and comfort. The concern about the rusty smell and lack of fresh air circulation is noted, and duly addressed to the relevant department for prompt remedy. Your feedback regarding the fixed windows is acknowledged. The windows were designed that way for safety regulations. We consider the condition of our bathroom facilities serious; we should have delivered rooms that are stain-free. Rest assured, the rectification and strict adherence to cleanliness norms are initiated. The non-functioning AC issue is unacceptable; the concerned team will resolve it to avoid any recurrence. As for the term "bathtub", we do signify specific rooms with shower facilities under the amenities section. However, understanding your perspective and the inconvenience it might have caused, we commit to maintaining even clearer distinctions in the future. Feedback like yours is valuable for our improvement. We look forward to the opportunity to provide you with an improved and pleasant stay in the future.Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

6/10 Satisfaisant

Jayantee

Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 21 nov. 2023
Dear Mr. RamkorunNamaskar!We are truly delighted that our facilities and services were up to your expectations. We at The Orchid Hotel, Mumbai look forward for your next visitation. Thanking You. Warm Regards, Shubhamoy Banerjee General Manager The Orchid Hotel, Mumbai.

2/10 Horrible

Kiran

Séjour de 2 nuits en octobre 2023

8/10 Bien

Alap

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Sebi

Les points forts : Propreté, personnel et service, équipements
The front office must adopt a policy of seating the check in /check out customers rather than keeping us standing in Q. Arrange seats like other 5 star hotels and attend 1st come 1st serve basis. Though the Fact Check out is good practice. The restaurant staffs should need more training and attentive.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

arianna

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel con stanze sporche
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Bhalinderpal

The room ordered wasn't provided. Stay was inconvenient as we ordered twin beds but a makeshift bed was arranged along with a double bed leaving the room congested and bedding uncomfortable.
Séjour de 1 nuit en août 2023
Réponse de Abhishek Chande- Front Office Manager le 14 sept. 2023
Dear Guest,Namaskar!We Thank You for choosing The Orchid Mumbai for your recent stay and for taking out your valuable time for sharing constructive feedback. This will certainly help us in aligning our services to your desired service levels and we shall ensure to take suitable action in order to prevent any future occurrences. We value your patronage as we look forward to welcoming you back to The Orchid Mumbai.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

8/10 Bien

Jamini

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a pleasant stay here for one night. Conveniently located and the staff were exceptional.
Séjour de 1 nuit en août 2023
Réponse de Abhishek Chande- Front Office Manager le 14 sept. 2023
Dear Guest, Namaskar!Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel.It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality.We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection.Once again, thank you for choosing to stay with us and we hope The Orchid, Mumbai remains your hotel of choice in Mumbai.

10/10 Excellent

Rina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the traditional decor of the hotel with rich woodwork and artistic touches. The staff were friendly and the restaurants were amazing. The South Indian restaurant had very nice fare but was somewhat inefficient as dishes took a while to arrive. Self service would be better. Loved the buffet style temptations restaurant. The coffee shop and gift shop were expensive as expected. Will definitely consider staying again.
Séjour de 1 nuit en juin 2023
Réponse de Abhishek Chande- Front Office Manager le 14 sept. 2023
Dear Ms. Rina, Namaskar!First of all I would like to thank you for spending time to write a review. I am delighted to read your wonderful review about The Orchid Hotel, Mumbai. Your kind comments are a source of motivation for the team. I would also like to appraise you that our pricing is aligned as per the market trend and your comments about South of Vindhyas are duly noted. We value your patronage and look forward to welcoming you back soon.

8/10 Bien

Parag

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay and breakfast options were good
Séjour de 1 nuit en juillet 2023
Réponse de Abhishek Chande- Front Office Manager le 14 sept. 2023
Dear Mr. Parag, Thank you for reviewing us here on this platform and I am truly delighted to hear from you. Glad to learn that you had a wonderful experience while staying with us and appreciated our services. Your feedback means so much to us and I have shared the same with the whole team.Should your travel brings you back to Mumbai, we would be delighted to host you again.

10/10 Excellent

Arpit

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable stay
The overall stay was good and comfortable. Just that the pillows provided, even though soft, are too thick. It doesn't give a comfortable sleep. Also I found the food prices a little high. Apart form these, teh hotel offer a free airport shuttle. I took the same but at the time of checkout i was asked to pay saying that the free service is only for drop to airport from hotel and not for pick-up which was deceiving and hence should be made clear in their policies.
Séjour de 2 nuits en juillet 2023
Réponse de Abhishek Chande- Front Office Manager le 14 sept. 2023
Dear Mr. Arpit,Namaskar!We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable ratings with us.We are delighted to know that you have had a pleasant stay with us. Mr. Arpit I would like to assure you that our prices are aligned with the market trend and we offer the pick up and drop off to the domestic terminal as the vehicles are on rotation. You feedback about the pillow has been recorded and we request you to kindly let us know about your pillow preference the next time you stay with us.We look forward to an opportunity to welcome you back soon assuring the best services always.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
素敵なスタッフ
スタッフは素晴らしく、ホテルのデザインも素敵で滞在自体が楽しめるホテルです。 ビュッフェのレストランの品揃えもかなり豊富でしたし、7階のレストランでの食事は本当に美味しかったです! 一点、部屋の湿気が気になりました。電子機器が心配なほどです。空調のハズレ部屋だったのかおそらく老朽化かと。その点以外はまた泊まりたいホテルです!
Séjour de 1 nuit en juillet 2023

2/10 Horrible

David, Irving

Voyage d’affaires
Les points faibles : Propreté et personnel et service
First of all, this is a 3 star hotel at best (false claim as a 5 star written on the signboard. It’s one of the most disgusting hotel that I’ve stayed (I’ve stayed at hundreds of hotels across the globe). The room & the hallway have this rotten smell (from the carpets) and they try to mask the stench with some awful smell of fragrance or incense. The windows in the room are fixed to the wall & can’t let the fresh air into the room. The fridge & toilet are filthy with brown stains. The bed sheet has some brown stains. The list goes on… The reception counter is super slow where male staffs were busy talking with local flight attendants. I received multiple calls during my sleep where (1) they wanted to rescan my passport (2) advertise their cafe in the lobby, really!!? I visited the cafe but was sweltering within minutes. Take my advice, if you’re from a foreign country, stay elsewhere - you will thank me for it.
Séjour de 1 nuit en juillet 2023

8/10 Bien

sreenivasa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

MANJULA

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In general, the property is run down
Séjour de 1 nuit en juillet 2023

8/10 Bien

Shinichi

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2023

10/10 Excellent

Sarala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Anshumaan

Voyage en famille, Voyage d’affaires
Staff response to the request is not good and not servicefull.
Séjour de 1 nuit en juin 2023