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Avis sur Niranta Transit Hotel Mumbai Airport - At Arrivals

4 out of 5
Niranta Transit Hotel Mumbai Airport - At Arrivals
Terminal 2, CSIA Mumbai, P4 level, Below the Arrival Hall, Mumbai

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 136 avis sur 323." "
Note des voyageurs de 8 (Bien), d’après 95 avis sur 323." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 323." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 323." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 323." "

8,8/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Gervais Cedric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Shal le 1 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 Médiocre

Philippe

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Disappointing
The hotel is conveniently located in the transit zone so you can use it only if you are connecting between two international flights. To find it, pass the security of transit flights and then search the KFC in the food court of the departure zone and behind is the lift for the hotel. So no Indian visa required. Unfortunately, the staff is a problem. They replied to my message asking about the visa 4 days later and without answering my question and never answered my second message via hotels.com. Once in the airport, they couldn't explain to me how to reach the hotel on the phone! Unbelievable! The hotel room is ok but no windows and because it is one level under the food court, you can hear all the night the noise of the chairs that multiple people pulled all the time. At the end, just convenient but nothing more
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 25 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Ali

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Ok for 1 night
Séjour de 1 nuit en juillet 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 3 août 2023
Hi Ali,Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreciated and have been shared with our team to make necessary positive changes. We hope to serve you again soon for a more pleasant stay this time.

8/10 Bien

francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une nuit entre deux vols
Séjour de 1 nuit en novembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dans l'aéroport donc facile d'accès lorsqu'on arrive tard le soir.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

KOSUKE

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Shal le 14 mai 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

??

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en avril 2024
Réponse de Shal le 2 mai 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Subramanian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the free foot massage and breakfast options
Séjour de 1 nuit en avril 2024
Réponse de Shal le 30 avr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

anna, redwood city

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good place to stay for one night. Breakfast was awful , very poor selection
Séjour de 1 nuit en avril 2024
Réponse de Shal le 27 avr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Balaji

Les points forts : Propreté
Getting to the hotel is quite a pain especially if you did not arrive in T2 of the airport. If you arrive at T1, you have to take a half-hour bus ride to T2, then use multiple elevators to get to P4 of the parking lot, then cross over to the terminal. Your documents and luggage will be checked before being allowed into the terminal to get to the hotel. The hotel itself is quite luxurious. It is quiet and the rooms are spacious enough for one person with not much luggage. The facilities are quite poor though. There are no international outlets in the rooms, so better bring your own adapter if you are coming from abroad. The clock in the room showed the wrong time (half an hour slow, which is bad if you rely on it to make it on time for your connecting flight). The wi-fi password they gave me did not work. I was not too keen since I was staying only overnight, but it is just sloppy.
Séjour de 1 nuit en avril 2024
Réponse de Shal le 23 avr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com OR shalom.muriel@nirantahotels.com or call us: +917718884351.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Basantilal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allowed complimentary breakfast. It was clean. It was a bit too cold.
Séjour de 1 nuit en avril 2024
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 19 avr. 2024
Dear Basantilal,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the complimentary breakfast and found the area clean. We'll make sure to look into the temperature to ensure a more comfortable experience for you in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 Bien

Myrto Carole

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et équipements
An effective hotel for one night only. very noisy, you can hear everything, but it is ok.
Séjour de 1 nuit en mars 2024
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 15 avr. 2024
Dear Myrto,Thank you for sharing your feedback with us. We appreciate your kind words about our hotel and will take note of your observation about the noise levels. We hope to welcome you back for another stay in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 Bien

Vinod

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Shal le 19 mars 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Soumik, Seattle

Les points forts : Personnel et service
The room and the bathroom were average. The toilet flush was not working. The best parts were the hot shower and the convenient location at the airport.
Séjour de 1 nuit en mars 2024
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 9 mars 2024
Dear Soumik,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the hot shower and found our location convenient. We apologize for the issues you experienced with the toilet flush and will address it promptly. We hope to welcome you back again for an improved stay.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 Horrible

Gaurang

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not ever make the mistake of booking here. THE ONLY WAY YOU CAN STAY HERE IS IF YOU HAVE A PLANE TICKET AND A PASSPORT. Booked for 2 days paid full price and they never let us enter the hotel at all. Got bounced back between Niranta and Expedia with no refund at all, not even for the second day.
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 19 févr. 2024
Dear Gaurang,We are truly sorry to hear about your experience. Please accept our sincere apologies for the inconvenience you faced during your booking process. We are constantly working to improve our services to ensure such incidents do not occur in the future.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 Horrible

Roy

Voyage en groupe
On arrival I was met by a male receptionist who had little or no interest in what I was asking him other than to give me the room key.Before I reached my room,a notice informed me the tv in my room was not working.Not a good start and it got worse!The floor the hotel is situated on as nothing but a grand view of the car park!Breakfast,boiled eggs/cold bake beans nothing else recognisable!
Séjour de 1 nuit en février 2024
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 17 févr. 2024
Dear Roy,We are truly sorry to hear about your experience. Your feedback is valuable to us, and we will address the issues you've mentioned with our team to ensure this doesn't happen again. We appreciate you bringing this to our attention.Best regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 Bien

Dhruv, dallas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Did not like cleaners talking loudly in the hallway while I was trying to sleep. They should try to keep quiet after 10.0 pm.
Séjour de 1 nuit en février 2024
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 17 févr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

William, kennesaw

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it is a nice place to stay while waiting for your next flight.
Séjour de 1 nuit en janvier 2024
Réponse de Shal le 3 févr. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality. We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this! We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Surfaces of the room were greasy/sticky and not clean
Séjour de 1 nuit en janvier 2024
Réponse de Shal le 29 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.For any further concerns or questions, please feel free to reach out to us at Email: info@nirantahotels.com reservations@nirantahotels.com or call us: +917718884351We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Kush

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Shal le 23 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Baishakhi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The staff were very helpful. KILONI was very efficient and cooperative. The first room in the departure wing we checked in had its flush broken, so we were moved to a different room in the arrival wing. That room had multiple problems e.g. the fridge did not work, the bedside tables had so much dust on them. The good part is that it's very safe, organized and quiet. Staff were attentive.
Séjour de 1 nuit en janvier 2024
Réponse de Shal le 22 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 Médiocre

Vikas

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel half-shutdown. Terrible value for the money
Stayed at their city-side house. The place has clearly not recovered from the pandemic — which was two years ago already! Dining room: closed (I had to walk to their arrivals terminal-side house. TV: dead! TV config out of date. Set-top box out of subscription. USB connection not working …
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 9 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Harufumi

Séjour de 1 nuit en janvier 2024
Réponse de Shal le 9 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Nitin

Small windowless room but comfortable and clean. have all necessities for a sound sleep for a layover or onward trip.
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 8 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Gautam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent transit hotel in Airport terminal
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 8 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 Médiocre

Amar

Voyage en famille
Les points faibles : Propreté
Check in was Bad, But the location is good
Location is great & Breakfast is good!! Check in process was slow & they charged me for extra person but put me in the smallest room possible. There was no customer service.. It was like talking to robot
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 9 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

YUGARSI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 29 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Angad

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 2 janv. 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Sukhbir

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mr Guuddo Kumar Excellent service
The service given by Mr Guuddo Kumar was beyond excellent. Very kind and went beyond the duty to help me.
Séjour de 2 nuits en décembre 2023
Réponse de Shal le 29 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Bhikhu

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 18 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for rating us! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The wifi never connected even we were told by the front desk it would take 10 min. The food in the restaurant was so-so, altogether a pricey stay justified only by the convenience to flights
Séjour de 1 nuit en décembre 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 15 déc. 2023
Dear Susan,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the WiFi connection. We understand the frustration it can cause, and we will work on improving this issue. As for the restaurant, we're sorry to hear that the food did not meet your expectations. We appreciate your comments and will take them into consideration to enhance our dining experience. We're glad to hear that you found our location convenient for your flights. If you have any further concerns, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

2/10 Horrible

Richa

Séjour de 1 nuit en décembre 2023
Réponse de Shal le 13 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Rajeev

Séjour de 1 nuit en novembre 2023
Réponse de Shal le 29 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Bien

Rene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was good however there was no remote control for the tv. The front desk said that the tvs were not working today
Séjour de 1 nuit en décembre 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 6 déc. 2023
Dear Rene,Thank you for your feedback. We apologize for the inconvenience regarding the missing remote control and the issue with the TVs. We will address this matter with our front desk team to ensure better communication and resolve any technical issues promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

6/10 Satisfaisant

paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient for 1 night only
Very convenient for departures or arrivals from terminal 2 at Mumbai airport. One doesn’t even need to leave the airport and enters the terminal from a route which is not so busy at peak times. The hotel itself is relatively new and up to high to medium specification. But there are no windows, of course it’s in the middle of airport so this can be forgiven. The rooms are small and unfortunately one can hear a lot of noise from accompanying rooms and people walking through the corridor. For example, you can hear your neighbour switch on and off the light switch. The staff were good. Breakfast was average. If I’m honest it was the worst of all the five Indian hotels I stayed in but still not bad.
Séjour de 1 nuit en décembre 2023
Réponse de Shal le 12 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Pinakinbhai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Shal le 5 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the perfect rating! For taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Balwantbhai

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and very friendly
Séjour de 1 nuit en novembre 2023
Réponse de Shal le 1 déc. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Cesarino

Voyage d’affaires
Les points forts : Équipements
The courtesy
Séjour de 1 nuit en novembre 2023
Réponse de Shal le 28 nov. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Horrible

Parul

My flight got delayed and I called the hotel to let them know and the duty manager was kind enough to say I will be refunded as I didn’t manage to check in due to delay. He asked me to email them which I did and the person who responded was quite rude - Teena and said I could t get a refund. I did explain that I had spoken and been offered this and I also chased the email up 3 days later and no response. Really bad service
Séjour de 1 nuit en novembre 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 4 déc. 2023
Dear Parul,Thank you for sharing your feedback. We apologize for any inconvenience caused by the delay and the miscommunication regarding the refund. Our team will look into the issue and ensure better coordination in the future. We appreciate your patience and understanding.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

10/10 Excellent

David

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent A minus
Great transit hotel so convenient in T2 terminal BOM. Service and restaurant excellent. Only complaint is somewhat noisy with loud children staying next door and thin walls.
Séjour de 1 nuit en novembre 2023
Réponse de Shal le 20 nov. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Ibrahim

Not Bad, not worth for money
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 26 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

DIPTI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 26 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days, until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Horrible

David

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Poor Wi-Fi, no windows in rooms, unhelpful staff
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 23 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Nadine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super handig om hier te verblijven als je laat in de nacht aankomt. zeer aanbevolen. Kamers zijn alleen niet geluidsstil, kon s'nachts een baby horen huilen, maar vond het alsnog heel prettig om hier te overnachten voordat ik in Mumbai de volgende dag de weg moest vinden.
Séjour de 1 nuit en octobre 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 16 oct. 2023
Dear Nadine,Bedankt voor je feedback! Het spijt me dat je 's nachts wat geluidsoverlast hebt ervaren van een huilende baby. Ik ben echter blij om te horen dat je over het algemeen een prettig verblijf hebt gehad en dat onze locatie handig was voor jouw late aankomst. We waarderen je aanbeveling en hopen je in de toekomst weer te mogen verwelkomen.Best regards,Abhijit Aher Rooms Division ManagerNiranta Airport Transit Hotel and Lounge

10/10 Excellent

George

Les points forts : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 16 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days, until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very basic and small. Ok for a nighr in transit
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 10 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 Médiocre

Norma Elena

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very unclean. Breakfast is awful.
Séjour de 1 nuit en octobre 2023
Réponse de Niranta Transit Hotel Mumbai Airport - At Arrivals le 8 oct. 2023
Hi Norma,We appreciate your effort of taking the time out to share your experience with us on this esteemed platform. We regret that we are unable to provide you the promised services which caused you inconvenience. We hope you will give us another chance to serve you with enhanced perfection very soon.

10/10 Excellent

Dipti

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Shal le 6 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to upgrade our services & standards.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this.We are counting down the days, until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Horrible

Nikhil

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Convenient but average
Rooms aren’t well insulated for sound, super slow internet and room service meal didn’t arrive before my check out.
Séjour de 1 nuit en septembre 2023
Réponse de Shal le 3 oct. 2023
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!! Thank you! For taking your valuable time to review our Niranta Airport Transit Hotel & Lounge, we have taken your feedback and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Nevertheless, Kindly treat this as an exception and not as a reflection of our usual service standards. We look forward to your gracious presence.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge