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Avis sur JW Marriott Mumbai Juhu

5 out of 5
JW Marriott Mumbai Juhu
Juhu Tara Road, Juhu, Mumbai, Maharashtra

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 503 avis sur 790." "
Note des voyageurs de 8 (Bien), d’après 174 avis sur 790." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 790." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 790." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 790." "

9,2/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Pierre

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en mars 2019
Réponse de GM le 19 mars 2019
Dear Guest, I would like to take this opportunity and thank you for choosing to stay with us. I also appreciate you taking the time and sharing your feedback with us. Thanking you once again and we hope to see you again very soon. Warm regards, Sharad Puri General Manager

8/10 Bien

Paul

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de GM le 25 févr. 2019
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us during your recent visit. I am pleased to come across your high rating. It is only feedback from valued guests such as you that drives the team and me to meet our goal of exceeding guest expectations. Thanking you once again and we sincerely look forward to welcoming you soon. Warm regards, Sharad Puri General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2018
Réponse de GM le 18 déc. 2018
Dear Guest, Greetings from the JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us. I am pleased to come across your high rating. It is only feedback from guests such as you that drives the team and me to meet our goal of exceeding guest expectations. At JW Marriott, we believe that a hotel is more than a place to lay your head - it is a crafted, immersive experience created by staff that love what they do. That's why each moment of your stay will be personally choreographed to inspire your journey with us and beyond. Thanking you once again and I sincerely look forward to welcoming you soon. Warm regards, Sharad Puri General Manager

10/10 Excellent

serge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service top.
Hotel parfait sur la plage de Juhu. Excellents restaurants et service exceptionnel. Tout le staff est aux aguets pour s'assurer que vous soyez comblé.
Séjour de 1 nuit en août 2017
Dear Guest, Greetings from JW Marriott Mumbai Juhu! I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your positive comments about the hotel and we are pleased to know that you enjoyed your experience. We eagerly anticipate your next visit! With Best Regards, Pavithran Nambiar General Manager

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Pavithran Nambiar le 8 déc. 2015
Dear Guest, Thank you for sharing your feedback. Our first priority are our guests and I am glad to note that we met your expectations. It is great to note that the team and the Chefs are offering a great service and food quality to guests. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General Manager

8/10 Bien

Sandeep

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good staff Attentive, if any issues rectify immediately. Had a problem watching sports at the bar, but management were in the case and tried to fix immediately. V prompt. Good sized rooms, v clean. Nice spa...had an amazing massage. Pool area a little dated. Would defo re-visit.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 29 mai 2024
Dear Sandeep, Thank you for the high ratings and kind words. We apologize for the inconvenience caused to you while watching TV. Your kind words have been shared with the entire team and they are pleased to note that their contribution has been appreciated by you.We look forward to seeing you soon. Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Mohd

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Conveniently located and access to beach makes it quite attractive
Séjour de 5 nuits en mai 2024
Réponse de Hotel Management le 16 mai 2024
Dear Mohd, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. We value your patronage and look forward to welcoming you back.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

John, Bexleyheath

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is a gem set back from the bustling streets of Juhu. All of the staff could not have been more attentive and friendly, especially those in the Executive Lounge who went above and beyond to ensure that we were well looked after. The breakfast selection in the main hotel restaurant called Lotus was just out of this world, such a comprehensive selection of freshly prepared dishes from worldwide cuisines. I just hope that any unused food can be enjoyed by your very hard working team. We were glad that we selected the Executive Lounge option, it was a perfect place to enjoy afternoon tea mid afternoon and each evening the cocktails and snacks watching the beautiful sunsets over Juhu beach through the Lounge floor to ceiling windows. We will certainly return on our next visit to Mumbai.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 11 mai 2024
Dear John, Thank you for the high ratings and kind words. It is positive feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. We thank you immensely for your feedback and we hope to see you again soon.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Hitesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great hotel!! Everything was amazing except the spa staff and cold steam room and hot tub!! Spa closes at 10 but they start shutting things off earlier as the staff want to leave! We experienced this when we went at 8.30..
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 11 mai 2024
Dear Hitesh, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. We value your patronage and look forward to welcoming you back.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 6 mai 2024
Dear Lisa, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. We value your patronage and look forward to welcoming you back. Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Atul

Hospitality and excellent Service!
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 6 mai 2024
Dear Atul, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. We value your patronage and look forward to welcoming you back. Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Hussein

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were polite, friendly and very welcoming. Great communication skills and always available to help or assist with any issues or problems. The rooms were fantastic in every way, the cleaning staff were excellent and always helpful and on hand to answer queries or offer advice. The hotel was exceptional in all areas and when I go back to Mumbai this is where I will stay. I highly recommend this hotel
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 6 mai 2024
Dear Hussein, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. Your kind words have been shared with the entire team and they are pleased to note that their contribution has been appreciated by you.We value your patronage and look forward to welcoming you back.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Sudesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and wonderful staff
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 29 avr. 2024
Dear Sudesh, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. We value your patronage and look forward to welcoming you back.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Tejasvi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really good service, Tejas and Shubham at the restaurant were really nice to me! The front staff was super sweet too. The room might need to be updated with latest features but the nespresso machine in the room was heaven!!!! The only thing that upset me was the fact that they charged me 450 for a can of Diet Coke, that costs 40, Daum daum. However, the service compensates for it, I really liked the podi masala at the restaurant and the chef packed some for me. The restaurant manager knew me by name and made sure to make small talk with me. Housekeeping was real nice too, even gave me fresh flowers and fruits. Thankyou to the staff to make my stay memorable.
Séjour de 5 nuits en avril 2024
Réponse de Hotel Management le 24 avr. 2024
Dear Tejasvi, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. Your kind words have been shared with the entire team and they are pleased to note that their contribution has been appreciated by you.We hope to see you soon again! Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

Shehzad Shahid, Linkoping

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personal care was taken by the staff so we feel good and have a wonderful stay. Twinkle one of the lady working there made a special welcome for my son visiting India the first time. One more lady at the reception don’t the name made sure we had all we needed during check in n check out and even offered masala tea complimentary in the morning. It felt as we were home awesome fantastic people working at this property
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 24 avr. 2024
Dear Shehzad, Thank you for the high ratings and kind words. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant stay. It is positive feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. We hope to see you again soon.Warm Regards, Team JW Marriott Mumbai Juhu

10/10 Excellent

NAVNEET

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Management le 18 mars 2024
Dear Navneet,We are pleased to come across your high ratings for the hospitality overall. It is feedback from valuable guests like you that helps us provide excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Josephine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 11 mars 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are glad that you had a nice stay at our hotel. We look forward to seeing you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Karimbhai

Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 1 avr. 2024
Dear guest,We are pleased to come across your high ratings for the hospitality overall. It is feedback from valuable guests like you that helps us provide excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Gautam, Arlington

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great stay. dinner was really good. overall staff was really friendly and helpful. the rooms were nice. i wish i stayed longer to enjoy the hotel
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Dear Gautam,Thank you for taking out the time to give us your valuable feedback. We are glad that you had a nice stay at our hotel. Our staff was happy to to make your stay so comfortable. We look forward to seeing you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Sarfarazali

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The accessibility was great to other places, it’s more central to go either side. Special recognition to Jordan & Sumedh who made my stay extra special! Their attention to detail and service was spectecular.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 29 févr. 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are glad that you had a nice stay at our hotel. Our staff, Jordan and Sumedh were happy to make your stay so comfortable and give you impeccable service. We look forward to seeing you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Keval

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good 👌
Séjour de 4 nuits en février 2024
Réponse de Hotel Management le 17 févr. 2024
Dear Keval,We are pleased to come across your high ratings and kind words for the hospitality overall. It is feedback from valuable guests like you that helps us provide excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Sarfarazali

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are amazing! Breakfast is superb! Bakery is amazing option from saviour to sweet! Special recognition to Jordan, Sumedh and the Front Desk entire team! Service at the best! The Team is fabulous!
Séjour de 6 nuits en février 2024
Réponse de Hotel Management le 17 févr. 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. Your feedback is extremely important to us. We are pleased to know that Jordan, Sumedh and the entire front desk team provided you with excellent service. We hope to see you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Sam

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was great
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 17 févr. 2024
Dear Sam,We are pleased to come across your high ratings and kind words for the hospitality overall. We are elated to know that you had a nice time and were able to enjoy all our services to the fullest. We hope to see soon!Thanking you once again!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Nandan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, price, service, food options
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 15 févr. 2024
Dear guest,We are pleased to come across your high ratings and kind words for the hospitality overall. It is feedback from guests like you that really helps us achieve our goal of providing excellent service to all our guests. We are elated to know that you enjoyed your stay with us. Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Akil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best hotel
Séjour de 6 nuits en janvier 2024
Réponse de Hotel Management le 6 févr. 2024
Dear guest,We are pleased to come across your high ratings and kind words for the hospitality overall. We are glad that you were able to enjoy your stay and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Idris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel Mumbai
Great welcome and amazing staff throughout the hotel, i always stay here and i will keep coming back. The facilitates l, breakfast and location are the best stayed in many hotels around the world buy i have to say my favourite is Marriot Juhu..
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 29 janv. 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. Feedback from guests like you really helps us achieve our goal of providing excellent service to all our guests. We are glad that you were able to enjoy our services to the fullest and we look forward to seeing you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Sheetal

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Excellent.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 25 janv. 2024
Dear Sheetal,We are pleased to come across your high ratings and kind words for the hospitality overall. We are glad that you were able to enjoy our services!Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Alexandre

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We traveled to Mumbai for a wedding and stayed at a couple different places. The JW Juhu Marriott was absolutely our favorite. It feels like a quiet escape from the constant chatter of car horns from the city outside. We really loved how quiet the property was even in a big city like Mumbai. The staff always went over and beyond to help with anything needed when inquired. I’m really impressed by how well the hotel was run and would absolutely come back. The massages were excellent- after having them around the world- probably my favorite massage be honest. The pool/lounge area outside was pristine- and SO wonderfully relaxing. 10/10!
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Management le 22 janv. 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are pleased to know that you were able to enjoy your stay and our hospitality. We are delighted to know you found tranquility in our hotel! We hope to see you soon!Thanking you once again.Warm Regards,Team JW Marriott Mumbai Juhu

8/10 Bien

Ranjan

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 9 févr. 2024
Dear Ranjan,Thank you for taking out the time to give us your valuable feedback. It is feedback from guests like you that really helps us provide excellent service to all our guests. Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Manal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved the small details
It was my first stay in Mumbai and a friend recommended me the hotel. Yes i am very happy i did, it exceeds my expectations! Overall everything was good but the small details that they pay attention to, makes the difference. At the pool, the face mist (very good quality) was so good. The cold refreshing towels, and the fruit sticks,, these details made the pool experience better than any where else and to remember! Also having a Salt Pool was extra bonus! Healthy and no need to go to public beach. The room details: in mini bar choices were smart, dark chocolate is not common to find but it was there! Bed was comfortable. I liked the decoration and the picture on the wall (very relaxing & spiritual). The amenities in the bathroom were good and i have to say they use very good quality of toilet roll (thats a plus) Room service was very tasty! Breakfast was super good, though i had the lounge access but I loved to repeat the main breakfast area experience. Very very large options! And the quality is super. Even the tea, icecream were exceptional. This buffet had good quality. My poached egg was perfect as if i was ordering it a la cart. And in addition to the food, the live music was so nice to have in the morning.. I wish i had more time to try spa & gym. hopefully next time..
Salt Pool
Breakfast
The view
Room
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 20 janv. 2024
Dear Manal,Thank you for taking the time to share such wonderful feedback with us .We are very pleased to read your positive comments in praise of the culinary offerings and most importantly our service. We are glad you were able to enjoy a generous service experience and appreciative comments such as yours are most encouraging and will always be our greatest reward. Your kind compliments have been shared with the entire team and they are pleased to note that their contribution has been appreciated by you. Once again, a huge thank you from all of us until we will have the pleasure of welcoming you and you back for another extraordinary stay!Warm Regards,Team JW Marriott Mumbai Juhu

6/10 Satisfaisant

Imani

Séjour de 3 nuits en janvier 2024
Réponse de Hotel Management le 6 févr. 2024
Dear guest,Thank you for taking out the time to give us your valuable feedback. Your feedback is extremely important to us as it helps us achieve our goal of providing excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 15 janv. 2024
Dear Stephanie,Thank you for taking out the time to give us your valuable ratings. Your ratings are extremely valuable to us as it helps us improve our overall service. We are glad that you had a nice stay with us.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Smeeta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent accommodations with great service and attention to detail. The pool and garden area felt like a haven of peace and relaxation. Shopping and airport close by. Also near the Bollywood scene. All round - a winning choice!
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 15 janv. 2024
Dear Smeeta,We are pleased to come across your high ratings and kind words for the hospitality overall. We are glad that our staff was able to make your stay comfortable and peaceful. We look forward to welcoming you soon!Thanking you once again,Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Smeeta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and beautiful areas around the pool and near the beach- oasis!
Séjour de 3 nuits en janvier 2024
Réponse de Team JW Marriott Mumbai Juhu le 27 janv. 2024
Dear Smeeta,We are pleased to come across your high ratings and kind words for the hospitality overall. We are elated to know that you were able to enjoy our services to the fullest. Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Daljinder, Buffalo Grove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management le 9 janv. 2024
Dear Daljinder,Thank you for taking out the time to give us your valuable feedback. It is ratings and feedback from guests like you that really helps us to provide excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Reagrds,Team JW Marriott Mumbai Juhu

10/10 Excellent

Lekhraj, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Dear Lekhraj,Thank you for taking out the time to give us your valuable feedback. Your high ratings for our hospitality overall are extremely important to us.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Paresh

Séjour de 5 nuits en décembre 2023
Réponse de Hotel Management le 9 janv. 2024
Dear Paresh,We are pleased to come across your high ratings for our hospitality overall. We are glad you had an enjoyable stay and we look forward to seeing you soon!Thanking you once again.Warm Regards,Team JW Marriott Mumbai Juhu

2/10 Horrible

Meghna

Les points faibles : Personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 12 janv. 2024
Dear Meghna,We are pleased to come across your high ratings for the hospitality overall. Your ratings are extremely important to us as it helps us provide excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Amarsatinder

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I am visiting from Canada first time in Mumbai and I was confused between taj and other hotel vs jw juhu but after see all around I like this one better choice for me
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 28 déc. 2023
Dear guest,Thank you for taking out the time to give us your valuable feedback. Thank you for choosing us for your stay. We truly value your patronage. We look forward to welcoming you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Avinash, Riverwoods

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 27 déc. 2023
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are pleased to come across your high ratings for our hospitality overall. Your ratings are highly valuable to us.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

sanjay

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 22 déc. 2023
Dear Sanjay,We are pleased to come across your high ratings for our hospitality overall. We are glad that we were able to make your stay memorable and provide you with some excellent service.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Elizabeth, OAKLAND

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property, huge, pool is really nice, and the gym was great. Staff was extremely helpful and friendly. No complaints. They even have AC running for the dogs at the front gate.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 26 déc. 2023
Dear guest,Thank you for taking out the time to give us your valuable feedback. It is feedback from valuable guests like you that really helps us achieve our goal of providing excellent service to all our guests. We are glad that you were happy with the stay and the service provided from our end. We look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Raj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en décembre 2023
Réponse de Team JW Marriott Mumbai Juhu le 18 déc. 2023
Dear Raj,Thank you for taking out the time to give us your valuable feedback. We are pleased to come across your high ratings and feedback for our hospitality overall. Your ratings really help us achieve our goal of providing excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Charanjit

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Management le 11 déc. 2023
Dear Charanjit,We would like to take this opportunity to thank you for taking out the time and sharing your valuable feedback with us. Your high ratings and kind words for the hospitality overall really drives our team to achieve their goal of providing excellent service to all our guests. We are glad you enjoyed your stay. Thanking you once again and we look forward to seeing you soon! Warm Regards, Team JW Marriott Mumbai Juhu

6/10 Satisfaisant

imtiazali

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Team JW Marriott Mumbai Juhu le 18 déc. 2023
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are extremely sorry for the inconvenience caused to you. We would like to understand your feedback in detail so that we can take corrective measures at the earliest.We look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Sid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Team Hotel Management le 6 déc. 2023
Dear Sid,Thank you for taking out the time to give us your valuable ratings. We are glad that you had a nice stay at our hotel. Your high ratings for our hospitality overall really help us achieve our goal of providing excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

Pratima

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place to stay.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 5 déc. 2023
Dear Pratima,We are pleased to come across your high ratings for our hospitality overall. It is ratings from guests like you that helps us to achieve our goal of providing excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

2/10 Horrible

Vina

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 31 déc. 2023
Dear Vina,Thank you for taking out the time to give us your valuable feedback. Your high ratings really help us to achieve our goal of providing excellent service to all our guests.Thanking you once again and we look forward to seeing you soon!Warm regards,Team JW Marriott Mumbai Juhu

10/10 Excellent

YU

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect. 15-20min ride to the BOM domestic terminal with light traffic.
Séjour de 1 nuit en novembre 2023
Réponse de Team JW Marriott Mumbai Juhu le 30 nov. 2023
Dear guest,Thank you for taking out the time to give us your valuable feedback. We are pleased to come across your high ratings for our hospitality overall. We are happy to know that you enjoyed your stay.Thanking you once again & we look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu

4/10 Médiocre

Maha

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Very noisy no sleep no rest
It’s an older hotel I’ve been staying here for over 20 years. My main issue is you feel like you’re sleeping in a room with no door, you can hear everything, and the housekeeping staff are extremely loud and doors slamming at all hours of the night. The hotel should invest in a more solid soundproof doors so the guests won’t have to deal with all the loud noises.
Séjour de 1 nuit en novembre 2023
Réponse de Team JW Marriott Mumbai Juhu le 18 nov. 2023
Dear Maha,Thank you for taking out to give us your valuable feedback. Please accept our sincere apologies for the inconvenience caused to you during your stay at our hotel. We have taken up this matter with our team and will initiate corrective measures at the earliest.We look forward to seeing you soon!Warm Regards,Team JW Marriott Mumbai Juhu