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Avis sur Courtyard by Marriott Mumbai International Airport

5 out of 5
Courtyard by Marriott Mumbai International Airport
CTS 215, Andheri Kurla Road, Andheri-East, Mumbai, Maharashtra

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 543 avis sur 948." "
Note des voyageurs de 8 (Bien), d’après 295 avis sur 948." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 948." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 948." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 948." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien pour une nuit avant de prendre l’avion
Séjour de 1 nuit en février 2020
Réponse de Pooja le 16 mars 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hanane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de anmol le 7 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tout est disponible sur place. Bouffe de qualite, gym et chambre bien amenagee. Mais pas de son a la television.
Séjour de 1 nuit en janvier 2019
Réponse de anmol le 8 févr. 2019
Dear Guest, thank you for your valuable feedback. We look forward to welcoming you back at the hotel.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2018
Réponse de anmol le 8 nov. 2018
Dear Guest, thank you for your 5 star review. We look forward to welcoming you back again.

10/10 Excellent

Fatima-Zahra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good hotel !
Séjour de 4 nuits en septembre 2018
Réponse de anmol le 22 oct. 2018
Dear Guest, thank you for your 5 star review. We look forward to welcoming you back at our hotel.

8/10 Bien

BEATRICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018
Réponse de anmol le 5 sept. 2018
Dear Guest, thank you for your positive rating. We look forward to welcoming you back at our hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a renouveler
séjour agréable. personnel très sympathique et accueillant. on se sent presque comme à la maison

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Decent hotel in Mombai
I spent two days in this hotel. Its was very comfortable and quiet. But I was really annoyed by the bad smell (humidity?) in some of the levels. (1st one for example).

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
halte a Mumbai
Une petite halte d une journée. Super hôtel, proche airport mais quartier moyen.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
People are very nice and available. Room is nice and clean. Suggest to take the pool view. Spa in the hotel is quite good.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Vikram

Séjour de 3 nuits en mai 2024

10/10 Excellent

GEORGE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service. They make me feel like I am family at the breakfast buffet and provide help with transportation and other challenges.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 4 nuits en mai 2024

2/10 Horrible

Sivakumar

Staff and management are not clear about what is offered at the hotel.
Séjour de 1 nuit en mai 2024
Réponse de Yogendra Indulkar Director of Rooms le 10 mai 2024
Dear Guest, We are very disappointed to hear about your experience. Request you to please share your contact details with me, I would like to discuss this personally with you. You can email me at Yogendra.Indulkar@courtyard.comSincerely,

10/10 Excellent

Mansuk

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Building work going on at the back so no redoing the afternoon
Séjour de 1 nuit en mai 2024
Réponse de Team Courtyard Mumbai le 10 mai 2024
Dear Guest, Thank you for taking the time to review your stay with us and for sharing such positive feedback. We understand regarding the work in the neighboring property and regret the inconvenience. We request you to connect with our Director of Rooms for your future visits so that he can personally take care of your arrival. You may email him at Yogendra.Indulkar@courtyard.comWe look forward to having you with us again. Regards,

10/10 Excellent

GEORGE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The "Team" was fantastic at reception, at the concierge/transportation desk, in the dining room and also the house keeping Team. Senior Management is working very hard to achieve gender diversity. I look forward to my visit in June. George Hoyt
Séjour de 5 nuits en mars 2024
Réponse de Victor Chen, General Manager le 16 avr. 2024
Dear Guest, Thank you for taking the time to review your stay with us and for sharing such positive feedback. We truly appreciate your business and your trust in us. We look forward to having you with us again. Regards,

10/10 Excellent

Sandhya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff - friendly, knowledgeable and went out of their way to help
Séjour de 1 nuit en mars 2024
Réponse de Team Courtyard Mumbai le 18 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

Andy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Team Courtyard Mumbai le 16 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

6/10 Satisfaisant

Ramesh

Les points forts : Personnel et service
Les points faibles : Équipements
Older property. Wud be good to get some Reno done
Séjour de 1 nuit en mars 2024
Réponse de Victor Chen, General Manager le 16 avr. 2024
Dear Guest, Thank you for taking the time to leave us a review. We have noted your feedback which we have shared appropriately within the team. We look forward to having you with us again. Regards,

10/10 Excellent

ATUL

Séjour de 5 nuits en mars 2024
Réponse de Team Courtyard Mumbai le 16 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

8/10 Bien

Jashanpreet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Team Courtyard Mumbai le 16 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

vadivel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members are extremely courteous and helpful.
Séjour de 1 nuit en février 2024
Réponse de Victor Chen General Manager le 2 mars 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Anil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courteous and attentive staff - right from the front desk to bell boy to the folks working in the dining area!! Each one of them has been pleasant and courteous and made our stay really enjoyable!
Séjour de 2 nuits en février 2024
Réponse de Victor Chen General Manager le 27 févr. 2024
Dear Guest, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. We are delighted to know that you enjoyed your stay with us. We look forward to another opportunity to have you with us. Best regards,

10/10 Excellent

Dineshchandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole team at CYM were amazing, helpful. Well groomed and willing to help with a smile.
Séjour de 5 nuits en février 2024
Réponse de Victor Chen General Manager le 27 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

6/10 Satisfaisant

SUDHIR

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Over all good experiance
Séjour de 2 nuits en février 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, Thank you for your feedback. We look forward to welcoming you back to our hotel.Regards,

10/10 Excellent

Usha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service at every level was polite, professional and prompt.
Séjour de 4 nuits en février 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Thomas A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service was exceptional
Séjour de 2 nuits en février 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Dineshchandra

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The team at CY were excellent. Asif helped us with pick up and drop off with efficiency and help us to keep our extra luggage in the store room for safe keeping. The team at check in were marvellous and the check in process was done quick and found us the room that matched our choices. Laundry was immaculately done .. so happy to stay at Courtyard Marriot.
Séjour de 2 nuits en janvier 2024
Réponse de Victor Chen General Manager le 27 févr. 2024
Dear Guest, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. I have shared your words of praise with the team, and they are thrilled.We look forward to another opportunity to host you with us. Best regards,

10/10 Excellent

shantilal

Séjour de 1 nuit en février 2024
Réponse de Team Courtyard Mumbai le 18 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very, very nice hotel without being too much over the top. A very comfortable place as a single woman traveling alone. I did not stay long so did not explore the area. But I booked a tour half day (Get Your Guide) and enjoyed that very much.
Séjour de 2 nuits en février 2024
Réponse de Victor Chen General Manager le 2 mars 2024
Dear Guest, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It was our pleasure to have you with us.I have shared your words of praise with the team, and they are thrilled. We look forward to having you with us again.Best regards,

6/10 Satisfaisant

Shogo

Les points forts : Personnel et service
Séjour de 3 nuits en février 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

anand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is very courteous and helpful.
Séjour de 2 nuits en février 2024
Réponse de Victor Chen, General Manager le 13 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Sandhya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel close to airport about 15 minutes . Buffet excellent !
Séjour de 1 nuit en février 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

8/10 Bien

Ashok

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient, comfortable, nice and cozy.
Comfortable stay, amazing food, friendly staff.
Séjour de 1 nuit en février 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

10/10 Excellent

Ashesh, Redmond

Séjour de 2 nuits en janvier 2024
Réponse de Team Courtyard Mumbai le 18 avr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is definitely one of the nicest Courtyard by Marriott that I have ever stayed vat. The staff was very warm and welcoming. The service was excellent from the moment that I walked in to the moment I left. The property is conveniently located close to the airport and they provide transportation at a small price. The dining options are also wonderful. I definitely recommend this hotel
Séjour de 1 nuit en janvier 2024
Réponse de Victor Chen General Manager le 27 févr. 2024
Dear Guest, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. We are delighted to know that you enjoyed your stay with us. We look forward to another opportunity to have you with us. Best regards,

6/10 Satisfaisant

Bhavesh

Voyage en famille
Les points forts : Équipements
Was expecting much more from the Marriot! I’m a well seasoned traveller and don’t over expect but: 1. The place needs an update and overhaul 2. We waited on 3 seperate occassions for food to arrive and eventually gave up. Sad to say they were providing food for elderly, nearly 90 year olds! 3. The food was a little disappointing - it just lacked the taste that you would expect - Novotel, Pullman, Aloft were so much better in comparison. Sorry Marriot - you need to raise the standard!
Séjour de 2 nuits en janvier 2024
Réponse de Victor Chen, General Manager le 27 févr. 2024
Dear Guest, We appreciate you taking the time to provide us with feedback of your stay. We apologize for your experience. We will ensure your feedback is shared appropriately within the team. We look forward to another opportunity to serve you again. Sincerely,

10/10 Excellent

Harbir

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The whole staff was well prepared and well educated. Restaurant managment was excellent. Food is delicious. I would like to mention few name in the management Mr Abhijeet Patwardhan Restaurant Manager Mr Kunal F&B . Hardeep (phaji ) Exilent experienced . Thx for all staff member made my trip extremely well.
Séjour de 3 nuits en janvier 2024
Réponse de Victor Chen, General Manager le 27 févr. 2024
Dear Guest, Thank you for sharing your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. I have shared your words of praise with the team, and they are thrilled. We look forward to having you with us again.Best regards,

10/10 Excellent

Farida

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel staff were happy to help and friendly.
Séjour de 1 nuit en janvier 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

8/10 Bien

Vivek

Séjour de 1 nuit en janvier 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

10/10 Excellent

Ferechte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

8/10 Bien

Ramesh

Séjour de 4 nuits en janvier 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

8/10 Bien

Om

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en janvier 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, Thank you for your feedback. We look forward to welcoming you back to our hotel.Regards,

10/10 Excellent

Bradford, Lenoir City

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Staff
Séjour de 1 nuit en janvier 2024
Réponse de Victor Chen General Manager le 22 févr. 2024
Dear Guest, We are pleased to know that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We look forward to having you with us again. Regards,

8/10 Bien

Rekha

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Team Courtyard Mumbai le 22 févr. 2024
Dear Guest, Thank you for your rating. We look forward to having you with us again. Regards,

8/10 Bien

Gabriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast and room conditions are perfect. The downside is the laundry service, we sent three pairs of snickers to wash, and it was ok, not well cleaned.
Séjour de 3 nuits en décembre 2023
Réponse de Victor Chen, General Manager le 27 févr. 2024
Dear Guest, We appreciate you taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be shared appropriately within the team. We look forward to another opportunity to serve you again.Sincerely,