Plage à proximité
Vérifier la disponibilité

Avis sur The Point Hotel & Spa

4 out of 5
The Point Hotel & Spa
Point Road, Mossel Bay, Western Cape

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 35 avis sur 130." "
Note des voyageurs de 8 (Bien), d’après 47 avis sur 130." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 130." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 130." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 130." "

7,4/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Joanna

Les points forts : Confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Sonja le 7 déc. 2021
Dear Joanna We at the Point Hotel thank you for your review - this is much appreciated. We're looking forward to your next visit. Hope you and your family have a blessed festive season

8/10 Bien

alibert

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Melony le 19 août 2019
Thank you for comment received

2/10 Horrible

Graham

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Barry

Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Gordon

Voyage en groupe
Les points forts : Personnel et service et équipements
Great location for the views. One issue is as we discovered the fog closes in then the fog horn blasts out constantly about 100m from the bedrooms all throughout the night. Also get use to load shedding
Séjour de 2 nuits en février 2024

4/10 Médiocre

Manuel

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is exceptionally well positioned but requires a lot more maintenance and staff training. I hope the owner takes a vested interest in a face lift in the hotels interior and the way in which it is presented to tourists. This could be an amazing hotel, but sadly it is becoming more of a motel experience.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Mayur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Elmarie

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Return trip for business so this was the 2nd stay in a short space of time, well received and will return again
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Elmarie

Séjour de 1 nuit en novembre 2023

8/10 Bien

Bill

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel in superb location
Nice hotel but a little tired and in need of some refurbishment but the view made up for everything
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Jonathan

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Iris

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stark renovierungsbedürftig Hotel welches keine 4 Sterne verdient.
Séjour de 6 nuits en octobre 2023

8/10 Bien

Gaynor

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mossel Bay, The Point Hotel
The sea-facing rooms are right over the rocks and it was lovely and relaxing lying in bed listening to the waves crashing. Staff are very friendly and helpful and full of smiles. Definitely will be back
Séjour de 1 nuit en septembre 2023

8/10 Bien

marcellous

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Claude

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting
This hotel is in a disgusting state. I would rather stay in a Formula 1 than stay at this hotel again. Really disappointing that the owners allow paying customers to be lured by the location which is great! But the hotel is disgusting
Séjour de 2 nuits en juillet 2023
Réponse de d le 31 juil. 2023
Hi Claude,We thank you for staying with us and and are so sorry that you feel this way. We would like to assure you that we take your message to heart and will investigate the situation immediately. We have a large internal team of housekeepers and all rooms are serviced daily. We thank you for your comments.Kind regardsThe Point Hotel Team

8/10 Bien

Benjamin

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Rolling waves non-stop
Best view if you like waves.
Séjour de 1 nuit en avril 2023

8/10 Bien

Henry

Les points forts : Propreté, personnel et service, confort de la chambre
So So...
Staff were friendly and hotel is clean. It is an old building and maintenance has been lacking a bit. Perfectly fine for a quick stay however I feel it's over priced for the state of the hotel.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Chris

Séjour de 2 nuits en mars 2023

4/10 Médiocre

Andrè

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stay away if ure a couple vist. U must ASK for towels...... Lift is out of service. No licr liscense Place needs a serious makeover. Aircon not working. Must be a ☆☆ accomodation lodge. Breakfast...... ALWAYS LOW BUDGET. ALWAYS NO SCRAMBLE EGG AMD RAW WATERY BEACON. They close the kitchen for residents for their famous groups .. Indian travel groups their favorite source of income.... and very noisy till 00h00. Building needs serous update.
Séjour de 7 nuits en février 2023

6/10 Satisfaisant

Philippe

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Very old fashioned but amazing view.
Staff friendly and helpful, but the hotel is no longer worth a 4 star! All old and shabby needs a complet renovation. Elevator out of service and so was tge Spa too... Great location and anazing view.
Séjour de 1 nuit en janvier 2023

4/10 Médiocre

Marius

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views. Smelly, limited services, dirty water and run down facility
Séjour de 1 nuit en janvier 2023

10/10 Excellent

PMB

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2023

10/10 Excellent

Deena

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful sea views from our room. Listened to the waves crashing all night long. It was incredible!

10/10 Excellent

Janine

Séjour de 1 nuit en janvier 2023

10/10 Excellent

L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Point Hotel ... oceans apart!
As indicated above, all aspects were very good, the breakfast was outstanding & of course the view/proximity to the ocean is beyond compare with the soothing sound of the sea 24/7
Séjour de 7 nuits en décembre 2022

10/10 Excellent

Carsten

Séjour de 1 nuit en novembre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good over all
The stay was pleasant. Except the bed was extremely hard.
Séjour de 1 nuit en octobre 2022

8/10 Bien

Bradley

Voyage en couple
Run down and seen better days but the location and view makes up for a lot.
Séjour de 8 nuits en août 2022

2/10 Horrible

Laura

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a 4*, more like a 2*. Not worth the location.
We checked in around 4:30 pm wanting to use the advertised Spa Tub and then have dinner, but all amenities were closed, including the kitchen and bar for dinner and drinks. When we got to the room, it did not have the shower/tub combo as advertised, it was dirty, and the furniture was sparse; looked more like a student dorm room than a hotel room. We quickly realized the hotel was not as advertised and decided to leave. The front desk clerk promised the manager would call, and we would receive a refund, but the manager never called, and after contacting the hotel many times and being given the run around for five months, we have never received the refund. The manager is shady and very unprofessional. We ended up staying at Protea Hotel by Marriott Mossel Bay Instead, which was amazing!
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Marius

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de The Point Hotel le 17 mai 2022
Good day Marius Thank you for your feedback We are happy to hear you had a wonderful time. Kind Regards

8/10 Bien

Jurie

Les points forts : Propreté, personnel et service, confort de la chambre
will visit again
Good hotel to stay over, love the view. not a modern hotel but still above average. Food was good but a bit cold at dinner, breakfast was very good
Séjour de 1 nuit en avril 2022
Réponse de The Point Hotel and Spa team le 1 mai 2022
Good Day Thank you for your Feedback We are happy you enjoyed your stay at the Point Hotel. Kind Regards

4/10 Médiocre

Derick

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not happy
Third visit. Not happy. Aircon only blows cold. NO WI-FI. The staff knew this, but happily gave out the code. After trying to link up, they admitted that the hotel does not have Wi-Fi. Lift does not work. Wet bubble filled with water hanging from our ceiling…?.? Shower had black mould in the corners.
Séjour de 2 nuits en avril 2022
Réponse de The Point Hotel and Spa team le 1 mai 2022
Good day Sir WE apologize for the experience you had here at the Point Hotel. Our hotel is busy going under maintenance. Kind regards

10/10 Excellent

Mavildia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had the best 7 day stay. Awesome
Séjour de 7 nuits en mars 2022
Réponse de The Point Hotel and Spa team le 1 mai 2022
Good Day Thank you for your wonderful feedback WE hope to see you again soon here at the Point Hotel Regards

10/10 Excellent

ALAN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A favorite go-to Hotel for our business trips
Séjour de 1 nuit en mars 2022
Réponse de The Point Hotel and Spa team le 1 mai 2022
Good Day Thank you for your wonderful feedback We Hope to see you again here at the Point Hotel Warm regards

8/10 Bien

Louis

Les points forts : Personnel et service et confort de la chambre
Mix bag of WOW and not so great
The view is great and staff friendly and helpfull. Sheldon is the Jack of all trades and a very nice man, from breakfast, barman and helping to with luggage. A real asset to the Hotel. The parking is an issue and you cant leave anything in the car. Spectacular views. A good derp cleaning will do wonders though. Some maintenance as well. Sliding door struggling to close and lock, and half remove fitting in the shower. Nice breakfast with great views, but not using a great balcony option?
Séjour de 1 nuit en mars 2022
Réponse de The Point Hotel and Spa team le 1 mai 2022
Good Day Thank you for your feedback We hope to make your next stay unforgettable. We apologize for the inconvenience we may have caused you. We trust we will see again in the near future at the Point Hotel Warm regards

4/10 Médiocre

Lertitia

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2022

10/10 Excellent

ALAN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip to The Point is always a pleasure see you next time again
Séjour de 1 nuit en janvier 2022

4/10 Médiocre

Jakob

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Falsk varebetegnelse :(
Der var overraskende at der ikke var nogen spa trods navnet! Trist værelse og meget basalt - imodsætning til fotos Venligt personale - hjælpsomme
Séjour de 3 nuits en janvier 2022

10/10 Excellent

Johan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GOOD TIME OF LEISURE
Everything was very good. Only problem is the lift that was not working. The venue and the scienery were excellent
Séjour de 5 nuits en décembre 2021

10/10 Excellent

Erna

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Jacquelyn

Les points forts : Propreté, personnel et service, confort de la chambre
Well situated lovely views
Séjour de 2 nuits en novembre 2021
Réponse de Sonja le 7 déc. 2021
Good day Jacquelyn Thank you so much for your review - we're very happy that you enjoyed your stay with us - we're looking forward to your next visit. With every review we try and better our services to our guests, once again thank you for your review and have a blessed festive season.

8/10 Bien

Dietmar

Les points forts : Personnel et service
Lage, Lage, Lage
Die Lage des Hotels ist atemberaubend. Ein grosser Balkon direkt über der Brandung. Das Personal ist sehr freundlich - das Hotel selbst ist allerdings in die Jahre gekommen und hätte eine Sanierung nötig. Wer sich daran nicht stört, der kann jedoch die fantastische Lage geniessen.
Séjour de 1 nuit en novembre 2021
Réponse de Sonja le 7 déc. 2021
Dear Dietmar Thank you for the beautiful review we do appreciate this and with this it helps us in bettering our services to our guests Looking forward to your next visit to our hotel and hope you have safe travels. Hope you and your family have a Blessed festive season

8/10 Bien

Jerry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was not at all bad. Housekeeping was not up to scratch as there were no hand towels in our room. We also had to exchange a bath towel as it had a big brown mark on it. The shower was great and so the sea view.
Séjour de 1 nuit en octobre 2021
Réponse de Sonja le 7 déc. 2021
Good day Jerry Thank you for the review we do appreciate the positive feedback that assists us in bettering our services Looking forward in welcoming you back soon You and your family have a blessed festive season

8/10 Bien

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Views were stunning - only irritation was the noise from the tidal pool every morning at around 06h00
Séjour de 2 nuits en octobre 2021
Réponse de The Point Hotel and Spa team le 13 oct. 2021
Good day Thank you for you review this is much appreciated - with all reviews we strive to better our services to our guest looking forward to your next visit

8/10 Bien

Pieter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning View Next to Lighthouse.
Hi Me & Hubby went for a couples break. View was stunning next to the Lighthouse, we stayed on the 5th floor. Our room was nice & clean. Staff members very friendly and helpful. Close to all amenities. We will definitely recommend this accommodation. Although we had bad weather Mosselbay is a wonderful town with lots to do. Or just enjoy the view from the room.
Séjour de 3 nuits en septembre 2021
Réponse de The Point Hotel and Spa team le 7 oct. 2021
Good morning Thank you for your review on our hotel - we value every review highly and strive to better our services everyday - looking forward to welcoming you and your family again soon and we'll be ordering sunny days to come Once again thank you for your beautiful review

10/10 Excellent

ALAN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent business trip accommodation
Séjour de 1 nuit en septembre 2021
Réponse de The Point Hotel and Spa team le 30 sept. 2021
Good day Alan Thank you for the review on our establishment - your review is vital to us in bettering our service every time Hope to have your here again soon. Regards

6/10 Satisfaisant

ebrahim aboobaker

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2021
Réponse de Sonja le 30 sept. 2021
Good da Ebrahim We thank you for your review on our establishment - every review helps us in bettering our service to our guests. looking forward in welcoming you back to The Point Hotel and spa soon.

8/10 Bien

Roberto

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en septembre 2021
Réponse de The Point Hotel and Spa team le 28 sept. 2021
Good day Thank you for the review on your stay at The Point Hotel and Spa We appreciate all feedback from our guest and strive to better our services every day Hope to welcome you and your family at our Hotel again soon Regards

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en juin 2021
Réponse de The Point Hotel and Spa team le 24 juin 2021
Good day Thank you for your great review - this is much appreciated - for us this is a platform to better our services every time. Looking forward to your visit again soon

10/10 Excellent

Hulet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fathers day break
Amazing experience - very friendly and helpful staff -
Séjour de 2 nuits en juin 2021
Réponse de The Point Hotel and Spa team le 22 juin 2021
Good day Thank you very much for this wonderful response to our Hotel . Looking forward to your next visit Kind Regards