Hello Mark,Thank you for your feedback, we appreciate it. Unfortunately you got a bad weather during your stay leaving you a bad impression, you wanted to leave the hotel earlier and the refund of your Expedia reservation was not possible... we get your disappointment.We welcomed you personally the day of your arrival, the check in lasted 45 minutes because we wanted to give you a maximum of information as well on the district as the all island of Moorea, the restaurants around, as well as all that we can find in the lagoon and to be careful of, like not to step on coral (which makes sense). We have proposed you some excursions available with our partners.We also have proposed to you one of our rental cars.We set bottles of water in the rooms each time a guest arrives. We provide a homemade beakfast every day from 7.00 to 9.00, eggs and bacon, french pastry, bread, fresh fruit salad from Moorea's garden, organic jam, fruit juice from Moorea... almost everything is local, we are really sorry if you did't appreciate it (you told us you have liked it when you were here).We would have preferred you to tell us how you felt when you were here.Have a nice day.Good to Know : Moorea in Polynesian means yellow lizard.