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Avis sur Hotel Montevideo - Leading Hotels of the World

5 out of 5
Hotel Montevideo - Leading Hotels of the World
2905 José Benito Lamas, Montevideo

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 125 avis sur 144." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 144." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 144." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 144." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 144." "

9,8/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

anne

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel magnifique et décoré avec un goût extrêmement raffiné, position excellente et chambres spacieuses, les suites sont vraiment magnifiques . En tant que hôtel leasing of the World il manque quelques améliorations cependant. La communication avec et entre le personnel est un peu improvisée et on voit qu’ils ont ouvert depuis peu . Ils font de leur mieux et sont pleins de bonnes intentions mais ils manquent d expérience et n’ont pas le regard sur les clients de la part de professionnels. La carte des vins et le menu pourraient vraiment être améliorée mais tout le reste y est . Beauté de l hôtel , décoration magnifique, gentillesse et bonne disposition du personnel .
Séjour de 1 nuit en janvier 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 1 mars 2024
Anne, Merci beaucoup pour votre retour détaillé sur l'hôtel. Nous sommes ravis que vous ayez apprécié la beauté de notre établissement, ainsi que la décoration raffinée et l'excellente situation géographique. Nous prenons en compte vos suggestions d'amélioration concernant la communication interne et la qualité de la carte des vins et du menu. Nous sommes déterminés à offrir à nos clients une expérience inoubliable, et nous travaillons sans relâche pour nous améliorer. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.

10/10 Excellent

Juliette

Voyage d’affaires
Les points forts : Propreté
Excellent
Séjour de 3 nuits en octobre 2023
Réponse de General Manager - Hotel Montevideo le 1 nov. 2023
Dear Juliette, Thank you for your feedback! we are glad to know you enjoyed your stay. Regards, Lucía Fariello

10/10 Excellent

Jamellia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and stay
Séjour de 1 nuit en avril 2024
Réponse de General Manager - Hotel Montevideo le 6 mai 2024
Jamellia, thank you for your kind words! We hope to welcome you back soon. Regards, Lucía Fariello

8/10 Bien

Ximena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice new hotel. Very comfortable beds and good shower pressure. Housekeeping only left face towels for one day (we stayed for 3 nights). Glasses had lipstick on it. Coffee pods supply only one day (2 pods). No sleepers. Rooftop restaurant gets pretty full after 6 pm when its open to the public. Good breakfast on the main floor. Friendly front desk staff
Séjour de 3 nuits en février 2024
Réponse de General Manager - Hotel Montevideo le 6 mai 2024
Ximena, Thank you for your feedback! We apologize for any oversights regarding housekeeping and the coffee supply during your stay. Your comments will be addressed with our team for improvement. We appreciate your understanding.We hope to have the opportunity to welcome you back in the future for an even better experience.Regards, Lucía Fariello

10/10 Excellent

ANTONIO LUIZ DE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel impecável com atendimento excelente.
Séjour de 3 nuits en avril 2024
Réponse de Lucía Fariello, Gerente Geral - Hotel Montevideo le 15 avr. 2024
Obrigado, Antonio, pelo seu lindo comentário. Ficamos felizes em saber que teve uma boa estadia conosco. Esperamos recebê-lo novamente. Saudações!

10/10 Excellent

Gustavo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lo mejor, la atención del personal
Séjour de 4 nuits en mars 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Gustavo, gracias por compartir tu experiencia y por destacar la atencion del personal. Esperamos volver a recibirte! Saludos!

10/10 Excellent

Fernando, Montevideo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy hermoso el Polo Bamba en el rooftop y la amabilidad del personal.
Séjour de 1 nuit en mars 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Fernando, gracias por tu mensaje, nos alegra saber que tuviste una linda estadía con nosotros y que has disfrutado de Polo Bamba bar!Saludos

10/10 Excellent

JACKELINE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel muy bonito con excelente servicio y buena ubicación
Séjour de 3 nuits en mars 2024
Réponse de Gerente General - Hotel Montevideo le 15 avr. 2024
Jackelinegracias por tu mensaje, nos alegra saber que tuviste una linda estadia con nosotros! Saludos

10/10 Excellent

Ignacio

Great service and location
Séjour de 1 nuit en mars 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you Ignacio for your time to rate Hotel Montevideo! Hope to welcome you again Regards,

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you Fernando!

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is my second time at the Montevideo hotel. It is new, it is 2 years old, it has a very nice terrace with a very nice small pool. and a very lively terrace for drinks, where Jimena helped us find an available table. Cleanliness is a strong point in the hotel, the girl who cleaned the room did her job very well. She would return without a doubt.
Séjour de 1 nuit en mars 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Dear Fernando; Thank you for sharing your experience! It's great to hear that you enjoyed your second stay at the Montevideo hotel. I'm glad to hear that Jimena provided helpful service and that cleanliness was maintained to a high standard. We look forward to welcoming you back for your third visit!

8/10 Bien

JOVITA, New York

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very good Hotel !
Séjour de 11 nuits en mars 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Jovita, thanks for your time to share your experience!

10/10 Excellent

Meltem, New York

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the bed!!
Séjour de 1 nuit en mars 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Meltem, we're delighted to hear that, like the majority of our guests, you've loved the bed!

10/10 Excellent

Mark, Boulder

Séjour de 2 nuits en mars 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you for your time to rate your stay with us!

8/10 Bien

May

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Gerente General - Hotel Montevideo le 1 mars 2024
Gracias por tu tiempo en calificar Hotel Montevideo!Lucía Fariello

10/10 Excellent

Jeffrey

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel
Séjour de 1 nuit en février 2024
Réponse de Gerente General - Hotel Montevideo le 1 mars 2024
Gracias por tu tiempo en calificar Hotel Montevideo!Lucía Fariello

10/10 Excellent

Philipp

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Gerente General - Hotel Montevideo le 1 mars 2024
Gracias por tu tiempo en calificar Hotel Montevideo!Lucía Fariello

10/10 Excellent

Miel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'd come back to Montevideo just to stay here. Splurging for the breakfast is a must. The staff is awesome. The rooms are a joy and so beautiful. We extended our stay by 3 days just to enjoy. A real gem!
Séjour de 4 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 1 mars 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us.We're delighted that you found our breakfast, staff, and rooms to your liking. It's fantastic that you extended your stay to fully enjoy the experience. We can't wait to welcome you back next time you're in Montevideo! Regards,

10/10 Excellent

Kathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is absolutely beautiful in ever detail. And the staff is amazing, so friendly, so helpful and they provided the best recommendations that made out stay wonderful.
Séjour de 3 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 1 mars 2024
Dear Kathryn, Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful in every detail and that our staff provided excellent service during your stay. It's wonderful to know that their recommendations enhanced your experience. We hope to welcome you back for another wonderful stay in the future!Regards,

10/10 Excellent

Barbara

Séjour de 2 nuits en février 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Barbara, gracias por tu tiempo en calificar Hotel Montevideo en referencia tu estadía con nosotros. Esperamos volver a recibirte. Saludos!

10/10 Excellent

TAKASHI

Séjour de 1 nuit en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Takashi, thank you for your rate!

10/10 Excellent

Anastasia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel pequeno, charmoso, com ótimo serviço.
Séjour de 1 nuit en février 2024
Réponse de Gerente Geral - Hotel Montevideo le 15 avr. 2024
Prezada Anastasia, Ficamos felizes em saber que teve uma estadia agradável. Esperamos recebê-la novamente em breve.

10/10 Excellent

Heloisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quarto maravilhoso, uma das melhores camas de hotel. O terraço na cobertura uma delicia para tomar um drink e ver o por do sol e curtir a noite! Café da manhã excelente! Atendimento de todos foi bárbaro! Voltaremos com certeza!
Réponse de Lucía Fariello - Gerente Geral, Hotel Montevideo le 1 mars 2024
Prezada Heloisa, agradecemos pelo seu comentário! Estamos felizes em saber que você apreciou nosso hotel pequeno e charmoso, além de receber um ótimo serviço durante sua estadia. Esperamos recebê-lo novamente em breve!

10/10 Excellent

Walter Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding hotel
Amazing hotel, with excellent bed, sheets, towels, great services. Will stay here again for sure. Thanks for making our holiday amazing!
Séjour de 2 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Walter, thank you for your kind words! We're thrilled to hear that you had an amazing experience at our hotel and that you enjoyed the bed, sheets, towels, and services. We can't wait to welcome you back for another wonderful stay in the future!

8/10 Bien

Roberto Ricardo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel bonito com serviço a desejar
As dependências do hotel são muito bonitas e com personalidade, como se espera de um hotel “leading hotels of the world”; porém o serviço e principalmente a gastronomia deixam muito a desejar. Ficam na média de qualquer rede sem assinatura. O restaurante e o room service tem pouquíssimas opções; eu que sou vegetariana, tinha apenas 01 opção. O serviço também, nada de especial. O concierge entrei em contato por e-mail para solicitar ajuda com algumas reservas, e nunca me responderam.
Séjour de 3 nuits en février 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 1 mars 2024
Roberto, agradecemos por compartilhar seus comentários sobre sua estadia. Ficamos felizes em saber que você achou as instalações do hotel bonitas e com personalidade, como esperado de um hotel "Leading Hotels of the World". No entanto, lamentamos sinceramente que o serviço e a gastronomia não tenham correspondido às suas expectativas.Esperamos ter a oportunidade de recebê-lo novamente no futuro e demonstrar as melhorias que implementamos com base em seu feedback. Mais uma vez, agradecemos por compartilhar suas experiências conosco.Atenciosamente,

10/10 Excellent

Rossana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel and decoration. Great breakfast! Very nice pool and rooftop bar.
Séjour de 4 nuits en janvier 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 1 mars 2024
Rossana, Thank you for your positive feedback! We're thrilled to hear that you enjoyed our hotel. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel!
Beautiful hotel! Gorgeous dining room!! Staff was lovely and very accommodating. We especially enjoyed the rooftop bar, restaurant and pool.
Séjour de 2 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Dear Colleen, Thank you for your lovely feedback! It's fantastic to know that our staff was accommodating and that you had a great time at our rooftop bar, restaurant, and pool. We hope to welcome you back again soon!Regards,

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in v helpful staff
Very much enjoyed our stay here. Beautifully designed and well maintained hotel. What really stood out was attitude of staff. We had a couple of unusual requests whilst there which reception did their best to help with. Only slight downside was just a few loungers by pool. But then being 5 mins from amazing beach and a short drive to Old Town or Punta Carretas bars and restaurants, you do not want to miss lovely Montevideo by spending too long by the pool
Séjour de 3 nuits en février 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you for sharing your experience with us! We're thrilled that you enjoyed your stay at our Hotel. t's great to hear that our staff's attitude stood out and that they did their best to assist you with your requests. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Ricardo Augusto Silva

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Foi muito boa a única coisa que precisa melhor é a internet é péssima. Fiquei impressionado com a dedicação da equipe de limpeza nos quartos impecável
Séjour de 4 nuits en janvier 2024
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Ricardo, Fico feliz em saber que sua estadia foi muito boa! Lamentamos ouvir que a única questão foi a internet.Por outro lado, é maravilhoso saber que você ficou impressionado com a dedicação da equipe de limpeza, mantendo os quartos impecáveis. Agradecemos seu feedback e esperamos recebê-lo novamente em breve!

10/10 Excellent

Leonardo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de General Manager - Hotel Montevideo le 1 mars 2024
Gracias por tu tiempo en calificar Hotel Montevideo!Lucía Fariello

10/10 Excellent

Jesús

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comodidad y atención
Séjour de 1 nuit en janvier 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thanks for your time to rate your experience at Hotel Montevideo

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a wonderful experience for our short trip to Montevideo. The hotel was clean, the staff was friendly, and the decor was tasteful. The staff was very attentive. It is located in a more quite and residential neighbourhood. There were some food options available within walking distance. Overall I recommend this hotel!
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
María, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed your short trip to Montevideo and that our hotel met your expectations.Thank you for recommending our hotel, and we hope to welcome you back again soon!

10/10 Excellent

Daniel, Sunny Isles bch

Séjour de 1 nuit en janvier 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Gracias Daniel por tu puntuacion de Hotel Montevideo en referencia a tu estadía con nosotros! Saludos

10/10 Excellent

Daniel, Sunny Isles bch

Séjour de 4 nuits en janvier 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Gracia Daniel por tu tiempo en calificar Hotel Montevideo en referencia a tu estadía con nosotros! Saludos!

10/10 Excellent

Adalberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima opção em MVD
Séjour de 2 nuits en janvier 2024
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Obrigado, Adalberto, pelo seu tempo em avaliar o Hotel Montevideo em relação à sua estadia conosco!Saudações!

10/10 Excellent

Adriana

Séjour de 4 nuits en janvier 2024
Réponse de General Manager, Hotel Montevideo le 1 mars 2024
Gracias por tu tiempo en calificar Hotel Montevideo!Lucía Fariello

10/10 Excellent

saliba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eficiente confortável
Segunda vez Hotel Novo , servicio atencioso e eficiente Ambiente acolhedor ! Recomendó
Séjour de 4 nuits en janvier 2024
Réponse de Lucia Fariello Gerente Geral - Hotel Montevideo le 15 avr. 2024
SalibaObrigado por compartilhar sua experiência! Ficamos felizes em recebê-lo novamente no Hotel.Agradecemos sua recomendação e esperamos vê-lo novamente em sua próxima visita!

8/10 Bien

HANNA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Razoável.
Tivemos, eu e minha família, uma boa experiência. O pessoal da recepção atende muitíssimo bem. O quarto é bom, mas o banheiro é pequeno demais. O Café da manhã é razoável, a parte de pães e cozinha é muito boa, mas a de frutas é fraca. O Restaurante na cobertura é um terror; o atendimento é fraco e me venderam um vinho cujo preço na cara estava, segundo, eles errado, paguei tudo para não ter problema, mas isso é grave.
Séjour de 6 nuits en janvier 2024
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Hanna, Agradecemos por compartilhar sua experiência conosco. Lamentamos que sua estadia não tenha sido perfeita devido aos problemas no restaurante e ao erro com o vinho. Vamos investigar essa questão internamente para garantir que situações semelhantes não ocorram no futuro. Valorizamos seu feedback e esperamos ter a oportunidade de recebê-lo novamente para uma experiência mais satisfatória.

8/10 Bien

Laurie, Renfrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you for taking the time to rate Hotel Montevideo regarding your stay with us!Greetings!

10/10 Excellent

saliba

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel novo , serviço eficiente , equipe muito gentil . Gostamos muito !! No top roof uma área muito agradável p fim de tarde ! Destaque p limpeza e bom atendimento
Séjour de 2 nuits en janvier 2024
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Saliba, Que ótimo ouvir isso! Agradecemos pelo seu feedback positivo sobre nosso hotel. Vamos garantir que a limpeza e o atendimento continuem sendo destaques em nossa hospedagem. Esperamos recebê-lo novamente em breve para outra estadia agradável!

8/10 Bien

Fabio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cool Place
Hotel charmoso, com interessante arquitetura e decoração. Ficamos hospedados num apartamento com salas em separado do quarto facilitando muito quando estamos em 02 pessoas e uma delas necessita trabalhar a distancia como fizemos. Um ajuste apenas deveria ser efetuado nas amenities, simples por demais para um hotel boutique como este. Experiencia impar na cobertura com atendimento e ambientes excelentes.
Séjour de 2 nuits en janvier 2024
Réponse de Gerente General - Hotel Montevideo le 15 avr. 2024
Fabio, Obrigado por compartilhar sua experiência! Esperamos recebê-lo novamente em breve!

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Pedro, Gracias por tu tiempo en calificar Hotel Montevideo en referencia a tu estadía con nosotros! Saludos!

6/10 Satisfaisant

Kateryna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is gorgeous. The lobby, restaurant many the room are Architecture Digest worthy. It has all the pre-requisites of a 5 star hotel, but shockingly the food is awful--both room service and restaurant. Perhaps given the newness of the hotel they just didn't have enough time to hire a proper chef or create a decent menu.
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Dear Kateryna,Thank you for your feedback. We take your comments seriously and timely, we have a new chef with a new menu that we hope you can enjoy on your next visit and once again leave us your comments.

10/10 Excellent

Adriana

Séjour de 3 nuits en décembre 2023
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Gracia Adriana por tu tiempo en calificar Hotel Montevideo en referencia a tu estadía con nosotros! Saludos!

2/10 Horrible

Andre

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serviço PÉSSIMO!
Serviço Pessimo! Decoração e cama boa! Banheiro velho e apertado! Nao voltaria e nem indico!
Séjour de 2 nuits en janvier 2024
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Prezada Andre, obrigado pelo seu tempo em nos deixar seu comentário, o qual lamento não ter podido responder anteriormente.Estou à sua disposição caso queira me fornecer mais detalhes sobre a razão de sua insatisfação.Saudações.

10/10 Excellent

Yasmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel com tom clássico e equipe sensacional
O hotel tem um estilo clássico! Percebe-se que além de extremamente bem treinada, a equipe é super solicita, simpática e educada! O sorriso no rosto faz a diferença e em todas as oportunidades fomos atendidos com sorrisos no rosto! A cama é maravilhosa! Achamos o quarto um pouco escuro, mas ao mesmo tempo isso foi excelente para relaxarmos. A academia tem aparelhos não muito práticos, mas possui uma boa estrutura.
Séjour de 3 nuits en décembre 2023
Réponse de Lucía Fariello. Gerente Geral - Hotel Montevideo le 15 avr. 2024
Agradecemos imensamente pelo seu feedback e por compartilhar sua experiênciaEsperamos recebê-lo novamente em breve!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was fabulous! A great property in a great location, staffed by great staffers
Séjour de 3 nuits en décembre 2023
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Thank you for your kind words! We look forward to welcoming you back soon for another wonderful stay!

10/10 Excellent

Ajay, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was large, nicely furnished and well maintained. Staff were very friendly and helpful. Victoria and Sebastian were noteworthy in their efforts to make our stay enjoyable.
Séjour de 6 nuits en décembre 2023
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Dear Ajay, It's fantastic to hear that you enjoyed your stay with us!We'll make sure to pass on your kind words to Victoria and Sebastian for their exceptional service. Thank you for recognizing their efforts in making your stay enjoyable. We look forward to welcoming you back soon!

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Delighted a the staff, design, views, location, and sense of calm chic this place exudes. Top notch!
Séjour de 3 nuits en décembre 2023
Réponse de Lucía Fariello - General Manager, Hotel Montevideo le 15 avr. 2024
Dear Benjamin, Thank you for your kind words! We strive to provide a top-notch experience for all our guests, and we're glad we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay!

10/10 Excellent

Gaston

Les points forts : Propreté, personnel et service, confort de la chambre
El parking no es del todo comodo, la piscina no estaba a una temperatura optima y cuenta con pocos lugares para sentarse en los alrededores de la piscina. Más allá de estos detalles un lindo hotel con muy buenos restaurantes.
Séjour de 1 nuit en décembre 2023
Réponse de Lucía Fariello - Gerente General, Hotel Montevideo le 15 avr. 2024
Gastón, gracias por tus comentarios que nos alegra saber no han opacado tu estadia con nosotros. Saludos