Piscine couverte, piscine chauffée

Avis sur Stargazer Inn and Suites

2.5 out of 5
Stargazer Inn and Suites
1046 Munras Ave, Monterey, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 667 avis sur 1272." "
Note des voyageurs de 8 (Bien), d’après 411 avis sur 1272." "
Note des voyageurs de 6 (Satisfaisant), d’après 120 avis sur 1272." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1272." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1272." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super merci
Séjour de 2 nuits en septembre 2023
Réponse de Customer Care Team le 28 sept. 2023
Hi Daniel, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Stargazer Inn and Suites with the finest of our facilities and resources!Best regards,Guest Experience Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super motel! Très bien placé! Chambre super propre et très confortable. Sol de la piscine un peu sale et frigo de la chambre hyper bruyant!
Séjour de 2 nuits en août 2023
Réponse de Stargazer INN le 14 août 2023
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We you enjoyed your time and come visit us soon.

10/10 Excellent

mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Calm and comfy
Bien situé près de la ville et du 17 M Drive, au calme, bien insonorisé : très bien dormi. Frigo et micro ondes très pratiques. Spa chauffé et couvert très agréable Rien à redire !
Séjour de 2 nuits en juillet 2023
Réponse de Stargazer INN le 22 juil. 2023
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us.

6/10 Satisfaisant

Marie-Eve

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Stargazer INN le 2 juin 2023
Dear Guest, Thank You for taking the time to give us feedback and for staying with us. We hope you enjoyed your stay with us . We hope to see you soon.

8/10 Bien

Didier

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel.
Hôtel agréable et propre. Personnel agréable. Gel douche, shampoing, démêlant, lait de toilette sèche cheveux, machine à café et café dans les chambres. Bonne literie. Laverie.
Séjour de 1 nuit en janvier 2023
Réponse de k le 22 janv. 2023
Dear Guest , Thank You for staying with us and for taking the time to give us feedback. We hope to see ypu soon!

8/10 Bien

Christelle

Séjour de 1 nuit en novembre 2022
Réponse de Customer Care Team le 17 nov. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Stargazer INN le 30 oct. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nuits à Monterey lors d’un Road trip
Séjour de 2 nuits en juillet 2022
Réponse de Stargazer INN le 8 juil. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lyne, Repentigny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021
Réponse de Customer Care Team le 24 janv. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice motel
Ce motel très bien situé offre un excellent rapport qualité/prix. D’une propreté sans reproche et très calme,
Séjour de 1 nuit en septembre 2021
Réponse de Stargazer INN le 17 sept. 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Tiara

Les points forts : Propreté
I didn’t like how the maintenance person gaslit my partner about having the screen taken off in the bathroom. We had a bird get in our bathroom that wouldnt leave because our screen in the bathroom was missing. The maintenance guy kept saying there was a screen in the window and we kept saying no there isn’t. Kind of unprofessional in my opinion to not believe the customer in this situation. we also called the front desk and they forgot to have someone come up to our room so we had to go to the front desk ourselves.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Hotel was easy to find. Had good parking. The room was clean and fully stocked with the essentials. It felt as though it was in a good, safe neighborhood.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 27 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

8/10 Bien

Fred

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location and pool
Séjour de 2 nuits en mai 2024
Réponse de Stargazer INN le 25 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

8/10 Bien

Maybrit

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Stargazer Inn ist optimal für einen Besuch in Monterey. Fisherman’s Wharf und einige gute Restaurants lassens sich super mit einem kurzen Spaziergang erreichen. Wir haben uns außerordentlich sicher gefühlt in der Umgebung. Die Anlage und die Zimmer sind sauber und ordentlich. Die Zimmerausstattung ist schon etwas in der Jahre gekommen, aber völlig in Ordnung. Nach einem langen Tag unterwegs, haben wir es sehr genossen, im Pool und Whirlpool zu entspannen.
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 23 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

6/10 Satisfaisant

Kim

Les points faibles : Personnel et service et équipements
Bed was not a queen as listed, carpet dirty, no decaf coffee pods for machine. Rooms need a ceiling fan or some type of fan for second story rooms. More towels in the room. Shower curtain needs a liner, causes water to flow out on bathroom floor. Big mess, you need to use the Limited towels to clean it up. Big soap bubbles in hot tube, could be the cleaner used. Smelled musty in the pool, hot tube area.
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 23 mai 2024
Dear Guest. We are so sorry to hear that. Sorry for your inconvenience!

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A good place to stay a night. Secure and close to restaurants
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 21 mai 2024
Dear Guest, Thank You for taking the time to give us a feedback and for choosing to stay with us!

6/10 Satisfaisant

Marina

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Stargazer INN le 21 mai 2024
Dear Guest, Thank You for taking the time to give us a feedback and for choosing to stay with us!

10/10 Excellent

JOHN, Santa Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 20 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed the 3 queen suit. It worked perfect for my party. We asked for extra towels and the young lady brought them promptly with a smile even though she seemed to be the only employee at the time. The indoor pool was a plus, even though I personally would have liked it a tad warmer. My chief complaint is that there was not enough parking on the premises. Overall great place.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 17 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Jimmy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and convenient to the center of town as well as the interstate. Clean room, covered parking, prompt service at the desk and just an overall great experience.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 17 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Rebecca Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 16 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome! Really great spot, nice service amd very clean and big rooms.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 15 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

erica

Voyage en famille
Les points forts : Propreté et personnel et service
Over all a great place to stay near Carmel, just a 5-8 min drive to great dining. Indoor pool was nice to have but had a lot of chlorine.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 14 mai 2024
Dear Guest. We appreciate your feedback on your stay with us

8/10 Bien

Kevin

Les points forts : Personnel et service
Ok
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 14 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us !

8/10 Bien

Tien

Voyage en couple
Les points forts : Propreté
Good location but so so service.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 11 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 11 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

2/10 Horrible

Ali

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I checked in and the room was dirty, the sheets were stained by blood (I have pictures )furniture were like 100 years ago, behind the room there was a construction going on with a lot of noise. The moment I checked in I started looking for another place because I knew I couldn’t stand that level of uncomfortable and disgusting atmosphere. Even though I checked out but my money was not refunded.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 10 mai 2024
Dear Guest, Thank You for giving us feedback !

10/10 Excellent

Delaina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was amazing
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 10 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

8/10 Bien

Sara

Les points forts : Infrastructures et conditions de l’hébergement
Goid
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 8 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Karena, San Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff and property
Séjour de 2 nuits en avril 2024
Réponse de Jasmine le 8 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Bien

Amy

Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Carolyn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Appreciated the staff leaving extra towels. Felt safe in the area.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 7 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Bien

Tina m

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was nice and clean. Older but realized thats what the area is like. The room was clean and the bed was comfortable. I would stay there again.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 7 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We would be happy to have you back soon. Thank You!

4/10 Médiocre

andrea

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Literally one of the worst night’s sleep we’ve ever had… Between the extremely thin walls, slamming of doors both above us & next to us, our room was shaking, it was incredibly loud (absolutely no carpeting above us, people slamming down at night, & at 6 am), it was beyond horrible. So disappointed as my teen daughter & I were looking forward to it after day at lovely aquarium! & lovely dinner on the wharf.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 5 mai 2024
Dear Guest. We are sorry to hear that, sorry for the inconvenience!

10/10 Excellent

Carolyn

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Appreciated the staff cleaning the room and additional towels.
Séjour de 3 nuits en mai 2024
Réponse de Jasmine le 5 mai 2024
Dear Guest. We appreciate your feedback at your stay with us.

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy bed, with all the needed bathroom amenities! Indoor pool was heated perfectly and the hot tub was greatly appreciated after a long drive! Our room was very quiet and staff was very nice.
Séjour de 2 nuits en mai 2024

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Relatively good value for the area. Dated but clean. I personally really dislike a room where there is no privacy at the sink. No door and you’re in full view of others in the room. So I wouldn’t return for that reason. There’s no closet, just a panel of hooks for about 5 garments on the wall. That was plenty for us, we were only on an overnight trip. We were on the first floor and it was very noisy overhead. No kidding, it was the noisiest hotel room I have ever tried to sleep in. But I had earbuds, so it was not a big deal. The beds were super comfy. Shower was fine and the shower gel was decent.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Liliana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Liliana, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Stargazer Inn and Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best regards,Guest Experience Team

8/10 Bien

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relativ gute Lage in Monterey. Fisherman’s Wharf fußläufig erreichbar. Sehr freundliches Personal. Sehr geräumige Zimmer und Badezimmer. Leider hatte unser Zimmer keinen Safe. Ansonsten sehr zufrieden.
Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 4 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

Stefani

Séjour de 1 nuit en mai 2024
Réponse de Stargazer INN le 24 mai 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location and service. Surprised by the room quality. Excellent staff and service
Séjour de 2 nuits en avril 2024
Réponse de Jasmine le 1 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Daniela P.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was quiet except the bed. thanks for the nice stay!
Séjour de 1 nuit en avril 2024
Réponse de Jasmine le 1 mai 2024
Dear Guest. We appreciate your feedback on your stay with us.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allowed me to checked in early and the staff was extremely friendly.
Séjour de 1 nuit en avril 2024
Réponse de Stargazer INN le 28 avr. 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us!

8/10 Bien

kirk

Les points forts : Propreté et personnel et service
Indoor hottub and pool
Séjour de 2 nuits en avril 2024
Réponse de Jasmine le 24 avr. 2024
Dear Guest. We appreciate your feedback on your stay with us.

8/10 Bien

Joke

Les points forts : Propreté et infrastructures et conditions de l’hébergement
No nice view, building is very nice
Séjour de 1 nuit en avril 2024
Réponse de Stargazer INN le 21 avr. 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon!

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location. Facilities were as advertised and met or exceeded expectations. The property is a little older, but for the value I was happy.
Séjour de 2 nuits en avril 2024
Réponse de Stargazer INN le 18 avr. 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us. We hope you enjoyed your stay and come visit us soon.

8/10 Bien

Jacqueline

Voyage en famille avec de jeunes enfants, Voyage en famille
The rooms are outdated and not pristine but they offer great room /beds , options for families and groups. The indoor pool is great for kids, heated and a hot tub available. It’s a great budget friendly option for families or students. It’s a very short drive to bustling areas and tourist areas within Monterey. It’s definitely walkable too, a mile or so from restaurants and shops. My second stay here and Il be back again.
Séjour de 1 nuit en avril 2024
Réponse de Jasmine le 15 avr. 2024
Thank you for the rating. We appreciate you taking the time to leave feedback.

10/10 Excellent

Samuel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and price. Very comfortable. We were looking forward to swimming but never used the pool because it was constantly being overrun by a bunch of little kids. That was the only downside.
Séjour de 1 nuit en avril 2024
Réponse de Stargazer INN le 13 avr. 2024
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us! We hope enjoyed your stay and come visit us soon!

8/10 Bien

Tyler

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Cute vintage spot, enjoyed my time here! Helpful staff.
Séjour de 2 nuits en avril 2024
Réponse de Stargazer INN le 13 avr. 2024
Dear Guest, Thank You for taking the time to give us feedback and for choosing to stay with us!