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Avis sur Super 8 by Wyndham Monteagle TN

2 out of 5
Super 8 by Wyndham Monteagle TN
713 W Main St, Monteagle, TN

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 110 avis sur 462." "
Note des voyageurs de 8 (Bien), d’après 165 avis sur 462." "
Note des voyageurs de 6 (Satisfaisant), d’après 99 avis sur 462." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 462." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 462." "

7,6/10

Propreté

8,0/10

Personnel et service

4,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Toni

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
People were nice, but …Was dirty and gross feeling. Pealing paint on tile in shower, hair on bathroom floor, carpet gross, saw a cockroach on window sill inside our room in the morning!! Ewwww… Somehow I thought Wyndham meant clean and better quality…BIG mistake!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et équipements
The breakfast was good, and the room was clean. The staff was not as welcoming.on check-in as other places.
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Thomas

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Night manager very rude and uncaring about problems. Her answer was go to another hotel and lose my nonrefudable paid room.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Location was convenient to the venue however if the two rooms our party rented, this one was the only one worth the rate we paid. The other $200 room, y’all should be embarrassed to charge those exorbitant fees for such a meager room. Shame on you for price gouging because of supply & demand.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
We came out to Tennessee to see STS9 at the caverns. When we were checking in a very nice worker, named Happy let us have a conjoined room with our friends. That made us very Happy to say the least :) thanks so much for your great service Happy!
Séjour de 2 nuits en octobre 2019

4/10 Médiocre

Jason

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Went ro check
Séjour de 1 nuit en octobre 2019

2/10 Horrible

Sally

Voyage en famille
Disappointed
I never stayed at this hotel, I booked this hotel by accident, thinking it was the Smokehouse Lodge. I called the hotel and even had Hotel.com call to see if I could get a refund, or a voucher for a one night stay,I know it was my fault in doing this booking, but i would think the hotel would have accommodated my request with a good customer relations, but i was wrong they wouldnt give me either. After reading the reviews about this place, i wouldnt want to stay there anyway. Shame on hotels.com for having this dump on its list. And shame on this dump for not having better customer relations... I highly reccommend staying at the Smokehouse Lodge, stay clear from this place as they dont seem to care about the clients. And even tho this hotel is independently owned i would never stay at this chain of hotels ever because of how they handled this situation..
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

kristie

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The first room was dirty. We asked to be moved to another room. They told us that another would not be cleaned until 7:00pm. We went out and came back at 6:30. Our room was ready but on a corner next to a stairwell that was the site of a party until after mid-night.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Emely

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I like She like it Nice Property Pet friendly I will stay there again In the future
Séjour de 4 nuits en octobre 2019

2/10 Horrible

Renee

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again
Doors wouldn’t lock, bedsheets were dirty, dirty wash clothes left on the shower rod, would not fix the chirping smoke detector. House keeping had several rooms open at one time so people were going in the wrong rooms. We left and found another hotel. Even after checking out and getting a receipt showing only one night stay they still charged my card for 3 nights.
Séjour de 3 nuits en octobre 2019

4/10 Médiocre

Allison

Voyage en groupe
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

Gerald

Voyage d’affaires
Séjour de 1 nuit en septembre 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgustingly filthy and room appeared to have been used prior to our arrival 9Grass clippings on bed)
Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to Sewanee (I was visiting our daughter), clean, spacious rooms. Staff was friendly and helpful.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Ani

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at this as this was the only close motel to The Caverns that we could find. It was a pretty decent place for an overnight stay. The location is also super convenient with a bunch of restaurants around it. Overall, I would recommend it to anyone who is traveling for the caverns show
Séjour de 1 nuit en septembre 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

8/10 Bien

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en août 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Lo que me gustó fue la buena atención. Lo que no me gusto fue la abitacion, el aire aconcionado no funcionaba correctamente, el microondas no funcionaba, las puertas de la abitacion rotas.
Séjour de 1 nuit en août 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great, we had 2 loads of laundry due to a hike in a muddy cave. The washer was busy all the time. Maybe a note to kindly remind others to remember to remove laundry in a timely manner and a small table to accommodate laundry that needs to be moved out of dryer. Thank you.
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
You get what you paid for. Not the fanciest place but is ok enough for an overnight stay when you need a break from a long drive. Our bed felt like there is a ditch in the middle. It was hard to sleep. The room was clean overall. Breakfast can be skipped. Basic continental food. The eggs tasted weird. Again this was not a 5 star hotel so i didnt expect a Hilton like service
Séjour de 1 nuit en août 2019

4/10 Médiocre

Cathy

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Could be a nice place but ..
The room was actually pretty nice but they don't appreciate your business. Breakfast was yuk and gray. We stayed 4 days, told housekeeping on 2nd day the sink drain was slow. They said they would tell owner. Drain was still slow the rest of our stay. One staff member was sullen and unfriendly. Everyone else was nice.
Séjour de 1 nuit en juillet 2019

2/10 Horrible

Sheila

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nightmare
Don't be fooled by the pics. I is not your family hotel. Mold in the bath. Shower head pulled from the wall. Painted tiles in the bath tub. The paint had worn off long ago. Did not go to free breakfast. I was afraid of bad food.
Séjour de 1 nuit en août 2019

4/10 Médiocre

Samantha

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Location was the only positive thing...
There was mold on the ceiling and the toilet wouldn’t flush. The location was great, it was right off the interstate and there were restaurants close, which was good because nowhere delivered. But the continental breakfast was terrible, the drink dispenser didn’t work so they told us we would have to buy drinks from the vending machine if we wanted anything. This was beyond frustrating. It wasn’t an expensive room, but this was far from even good.
Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this dump
This hotel was disgusting. Dirty towels in our shower. Stains on the linens. Stuffing coming out of the pillows. Common areas had construction debris stacked up. Stairs had large cracks. Ice bucket had nasty mold in it. Employee yelling and cursing at another employee. They also charged my card for the room when I had told them it was already paid and reserved thru hotels.com. Didn't try the breakfast since there was a dirty rag sitting on the counter when we checked in.
Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spend the extra $20 and stay elsewhere
This hotel is a dump! After checking in we heard a couple arguing because the place was so terrible, he couldn't believe she reserved such a decrepit place to stay. From the topless lady dancing in the parking lot to the fight between the manager and maintenance man, to include cursing, name calling, shouting, all right in front of us. No shame at all. The kids kept saying they'd rather sleep in the car. The building is falling apart. The stuffing is coming out of the pillows. The bath tub doesn't drain. There is urine build up on the back side of the toilet. The towels are like sand paper. Everything is covered in a layer of grime. The smell is somewhere between prison toilet and an entire pack of cigarettes smoking and a wet dog. The breakfast area had the grimiest chairs, covered in stains. Construction debris directly on the walk way. The ice bucket had a weird crust inside the lid. Be sure to get your tetanus shots before climbing the wobbly rusty stairs. I cant believe this place is listed on hotels.com. They should be ashamed of themselves for making this available to people as a choice.
Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was filthy. The bathroom shower was not working.
Séjour de 1 nuit en juillet 2019

2/10 Horrible

EJ, Atlanta

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We found little to like at this property and will not return. Problems included: missing sheets on 1 bed, terrible odor, WiFi not working (corrected), very uncomfortable beds, bedside lamp defective, peeling paint and mold in the shower. I would rate this room a 1 or if very generous, a 2.
Séjour de 1 nuit en juillet 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019

6/10 Satisfaisant

Van M.

Les points forts : Propreté
Séjour de 3 nuits en juillet 2019

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It’s old and not maintained. Stains everywhere, bed was hard, shower no pressure.
Séjour de 2 nuits en juillet 2019

2/10 Horrible

Joy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Warning Read this before reseving a room.
We got our rooms canceled through hotels.com it was a terrible experience rooms smelled and gross pillows with no cases and open electric wires exposed in the bathroom. I should have listened to the reviews of others. Staff was shaded I ask the manager and desk person if they would stay in one of those rooms neither would answer so you know what that means right. Answer was no they would not. That should enough said, only exceptable place to stay in this location is The Smokehouse Lodge hotels or a few minutes down the road to Kimbal TN.
Séjour de 1 nuit en juillet 2019

2/10 Horrible

Not

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was going to see family. Left for a few hours came back and my door to my room was open. I thank god everyday that i took my puppies with me!!! I went to the front desk to complain norhing!!! Came home my puppies are covered with fleas!!$ Dont stay in this place!!! Oh ya free breakfast big deal!! No thanks
Séjour de 2 nuits en juillet 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Équipements
Séjour de 1 nuit en juillet 2019

4/10 Médiocre

Amanda

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The bath tub was clogged so we had to chang to another room after we were ready for a rest. Then the toilet water pressure in the new room was low. What’s more, we could not get the Wi-fi connection all night until we were ready to leave in the morning.
Séjour de 1 nuit en juin 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tub was painted, carpet was dirty , pool was removed , bed was worn out , will not return
Séjour de 1 nuit en juin 2019

8/10 Bien

Isaias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first room they gave us was filthy! Burns and stains on the carpet, the bed had black stains on them, the mattress was shredded and hard. The dresser was missing pull handles (one was glued on sideways), the pillows were disgusting, the tile had not been cleaned it was black, the floors were gross, and worst of all the toliet didnt flush!!!! We had to fill the ice bucket with water and put it in the back of the toliet to get it to flush. There wasnt even any toliet paper when we did get it to work! I had to go to the front desk to get it. Theu didnt have enough staff to bring it to me!! I have pictures of all of this!
Séjour de 3 nuits en juin 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The staff themselves were pleasant enough, though they didn't know how to use the system to properly check in customers. As a result of all of the confusion during check-in, my ID was not returned to me. When I later called to see if they happened to have the ID at the front desk, I spoke with the owner, whom was insulting and belittling. I will not stay at this location again due to how the owner treated me over her own employee's mistake.
Séjour de 1 nuit en juin 2019

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

4/10 Médiocre

Anne

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place needs a MAJOR update. The blankets are so thin you can see through them, the pillows aren’t even pillows anymore they are so flat, the carpet felt and looked like it was very very old. There were two used q-tips on the ground, stains on the blankets, and the tub was grey. We were coming from a camping trip and paid 80.00 for this room. I think camping outside was far better. Also, false advertising about breakfast. Old and dirty area. I know it’s Super 8 so only a certain level of expectation, but it felt like a rent by the hour place vs a place I could take my family
Séjour de 1 nuit en juin 2019

4/10 Médiocre

Marnie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2019