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Avis sur Hampton Inn & Suites Minneapolis / Downtown

3 out of 5
Hampton Inn & Suites Minneapolis / Downtown
19 North 8th Street, Minneapolis, MN

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 910 avis sur 1226." "
Note des voyageurs de 8 (Bien), d’après 223 avis sur 1226." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 1226." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 1226." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1226." "

9,6/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel sector is known to have homeless people. The negative point of this hotel is that it is located in an area that has shows on terraces until very late at night. If you plan to rest, I invite you to ask for a room away from the main street. On Sundays, the vast majority of neighborhood restaurants are closed for dinner. However, this hotel is very clean, the rooms are large and comfortable.
Séjour de 3 nuits en août 2022
Réponse de Customer Service le 17 août 2022
We appreciate the feedback, Martin. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Bien

Guillaume

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent rapport qualité prix
Bon tarif à coté du Target Center si vous voulez voir un match de NBA. Chambre spacieuse et fonctionnelle, bonne literie. Petit dejeuner buffet classique de cet hotel de chaine. Service moyen (incapables de vous dire ou faire covid !)
Séjour de 3 nuits en décembre 2021
Réponse de Customer Service le 23 déc. 2021
Nous apprécions le temps que vous avez pris pour partager vos commentaires, Guillaume. Bien que nous soyons ravis d'apprendre que vous avez apprécié nos tarifs abordables, notre emplacement idéal, nos chambres spacieuses, nos espaces fonctionnels, notre belle literie et nos offres de petit-déjeuner, il est décevant d'apprendre que vous n'étiez pas entièrement satisfait de notre service. Nous sommes fiers de fournir un excellent service et un environnement confortable à nos clients à tout moment, alors sachez que vos préoccupations seront adressées aux membres appropriés de notre équipe à l'avenir. Nous espérons que vous nous donnerez bientôt une autre occasion de partager une expérience plus positive avec vous.

10/10 Excellent

Jacqulyne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place was a convenient location wise! I went to a concert at the Target Center and I could use the skyway to walk there without stepping foot outside. Also food location were walking distance. Front desk was friendly and helpful. I would staff again!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Ashley, thank you for your fantastic rating of Hampton Inn & Suites Minneapolis Downtown. Our team members are delighted that you had a great stay. We look forward to welcoming you back soon!

8/10 Bien

Brad

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Brad, it's great to know you stayed with us at Hampton Inn & Suites Minneapolis Downtown. As we didn't receive specific feedback, we hope that you found our services and facilities up to your standards. We look forward to hosting you again in the future to provide an even better experience.

8/10 Bien

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The parking was a misleading. There is no onsite parking but there is a parkade with an attached skywalk. My only issue was the price was misleading. The Hampton app says that parking was $20 however that is only for 12 hours. So if you are spending a night at the hotel (3pm check-in, 12pm checkout) it's $40 for a 1 night full stay.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Ryan, we appreciate you sharing your valuable feedback. We understand there was some confusion regarding the parking details. Our aim is to ensure clarity about our offerings, so we'll strive to better communicate our parking fees moving forward. Aside from this, we hope your overall stay at Hampton Inn & Suites Minneapolis Downtown was pleasing. We look forward to another chance to serve you better in the future.

10/10 Excellent

Janik

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are clean and comfortable. Friendly and kind staff.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Janik, thank you for your warm feedback. The Hampton Inn & Suites Minneapolis Downtown takes great pride in providing our guests with comfortable accommodation and friendly team members. We're delighted that your stay reflected this. We appreciate your kind words and look forward to welcoming you back.

10/10 Excellent

Jacque

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was friendly,
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Jacque, it's fantastic to read that you found the Hampton Inn & Suites Minneapolis Downtown team to be cordial and approachable. We appreciate your wonderful feedback and hope you'll choose to stay with us again during your next visit to Minneapolis.

4/10 Médiocre

Kayleigh

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Felt very safe in the property and it was a great location. Loved access to the skywalk and parking was cheap and accessible. In our specific room, the toilet didn't flush even after maintenance came to fix it once and the drain in the sink had to be held open to drain.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Kayleigh, it is encouraging to hear that you appreciated our proximity to the skywalk and found the parking convenient. Regarding your comments about the plumbing in your room, we are truly sorry that your experience was not as seamless as it should have been. Rest assured, our maintenance team diligently trains to address these issues promptly and efficiently. We hope to welcome you back for a more flawless stay in the future.

10/10 Excellent

Deb, Dubuque

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 1 mai 2024
Thanks for sharing this perfect rating, Deb!We're thrilled to hear you enjoyed your stay at Hampton Inn & Suites Minneapolis Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Sasa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exceptionally clean and well maintained property. Comfortable bed. Helpful staff.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Sasa, thank you for sharing your experience at Hampton Inn & Suites Minneapolis Downtown. It's wonderful to hear that our cleanliness, comfortable accommodations, and supportive team members all contributed to a positive stay. We eagerly await your return in the future.

10/10 Excellent

Marcelo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly and helpful, breakfast was great, we had a wonderful time
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Marcelo, thank you for your wonderful review! It's fantastic to hear that you had a great time at the Hampton Inn & Suites Minneapolis Downtown. We especially appreciate your kind words for our dedicated team members and our breakfast offerings. Looking forward to welcoming you back for another superb experience!

10/10 Excellent

Christy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Christy, we're thrilled to hear you consider the Hampton Inn & Suites Minneapolis Downtown a great place to stay. Your positive feedback truly brightens our day. We're looking forward to welcoming you back in the near future.

10/10 Excellent

ronald, Airdrie

Voyage en famille
Les points forts : Équipements
The location was great for sporting events and for dining. Highly recommend this location if you are going to a ball game
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
Ronald, thank you for sharing your positive experience at Hampton Inn & Suites Minneapolis Downtown. We appreciate your recommendation and we're absolutely delighted to hear that our convenient location was ideal for your sporting and dining needs. We hope to welcome you back, especially on your next ball game visit!

8/10 Bien

Dean, La Crescent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Thank you for the 4-star rating, Dean!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hampton Inn & Suites Minneapolis Downtown. Thank you again for sharing!

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought it was a very nice hotel with great staff and an awesome breakfast!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Trevor, thank you for your delightful review. We're thrilled you had a wonderful experience at Hampton Inn & Suites Minneapolis Downtown, especially enjoying our hearty breakfast. Your compliments about our dedicated team members are greatly appreciated. We can't wait to welcome you back for another pleasant stay.

10/10 Excellent

Margit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So close to Orpheum Theatre… took skyway. Clean, pretty quiet hotel. Would stay again
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 25 avr. 2024
Margit, thank you for sharing your positive experience at Hampton Inn & Suites Minneapolis Downtown. We're thrilled you found our location convenient for accessing the Orpheum Theatre and appreciated the cleanliness and tranquility of our establishment. It's wonderful to hear that you would choose to stay with us again, and we eagerly await that opportunity.

10/10 Excellent

Traci, Motley

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best hotel to stay at if you are attending anything at Target Center and Target Field. The people are friendly, and the hotel is nice, plus you are hooked up to the skyway so don't have to worry about time, weather or jackets if it is a cold winter day.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Traci, it's commendable that you had an enjoyable experience at Hampton Inn & Suites Minneapolis Downtown. It brings us joy that you found our location advantageous, especially with its close proximity to the Target Center and Target Field. We also appreciate your mention of our welcoming team members and pleasant hotel features. Your feedback especially regarding the convenience of our skyway access during chilly days is much appreciated. We are eager to welcome you back in the upcoming months.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice room. Clean hotel. Great location…can use the skyway to access Target Center and Target Field without going outside. Hotel is secure. Staff helpful. Uber/taxi transportation is limited and expensive. Light rail was just a few blocks away, it was easy to use, but was not safe.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Daniel, thank you for highlighting the cleanliness and strategic location of Hampton Inn & Suites Minneapolis Downtown. It thrills us to know that you found our team members friendly and helpful. We also acknowledge your observation regarding transportation options and appreciate your feedback as it helps us ensure all guests have a comfortable stay. We hope the convenience of the nearby light rail outweighed your sense of its safety. Thank you for choosing Hampton Inn & Suites Minneapolis Downtown, we can't wait to welcome you back for another excellent stay.

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Karen, thank you for your rating of Hampton Inn & Suites Minneapolis Downtown. We're thrilled to learn you had a satisfying stay with us. Should you choose to return, we're here to ensure an even better experience. We value your patronage and appreciate your choice to stay with us.

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a very pleasant stay. Close to target field so easy walking distance via skywalk.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 25 avr. 2024
Paula, it's wonderful to hear you enjoyed your stay at Hampton Inn & Suites Minneapolis Downtown. Our close proximity to nearby attractions such as Target Field certainly makes for convenient explorations on foot. Come experience our superb location again soon!

8/10 Bien

Kevin

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 mai 2024
Kevin, thank you for the 4-star rating of Hampton Inn & Suites Minneapolis Downtown. We're immensely glad to have had you as a guest and hope we can welcome you back again for an enhanced experience. Safe travels!

10/10 Excellent

Kaiden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Kaiden, thank you for staying with us at Hampton Inn & Suites Minneapolis Downtown and awarding us a top rating. As there's no specific feedback, we hope everything met your needs during your stay. We look forward to the opportunity to welcome you back in the future.

8/10 Bien

Amanda, River Falls

Séjour de 1 nuit en février 2024
Réponse de Customer Service le 24 avr. 2024
Amanda, we're glad to notice your rating for Hampton Inn & Suites Minneapolis Downtown. We appreciate your time and hope your stay with us was enjoyable. Your feedback is valued, and we look forward to welcoming you back in the near future.

10/10 Excellent

Deb, Dubuque

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very nice. A very good breakfast choices.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 23 avr. 2024
Deb, we're delighted to know you enjoyed your stay at the Hampton Inn & Suites Minneapolis Downtown. Hearing that you appreciated our comprehensive breakfast choices gives us great joy. We look forward to welcoming you back in the near future.

10/10 Excellent

Emily

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Emily, thank you for your high rating of Hampton Inn & Suites Minneapolis Downtown. It's wonderful to know you enjoyed your stay with us. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel! Loved that we could walk in the nice warm walkway all the way to Target Field! Was a little rocky checking in. You have to push the button to your left once you go through initial doors to get the second automatic doors to open. My husband had to drive around the block a few times, as there was no more parking in front of the hotel, or room to unload luggage… but we managed and it was worth the bit of struggle. We will stay here again and now we know what to expect.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Jennifer, it's wonderful to hear how much you enjoyed your stay at Hampton Inn & Suites Minneapolis Downtown. We're particularly pleased that you appreciated our proximity to Target Field. We acknowledge your comments regarding the check-in process and parking, and appreciate your understanding and patience. We're looking forward to your next stay, now that you're experts on what to expect!

10/10 Excellent

MISTY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super nice staff. Close to events to walk to. Hotel was clean and modern. Will stay again!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Misty, thank you for your glowing feedback about Hampton Inn & Suites Minneapolis Downtown. We're thrilled to hear you appreciated our prime location and the cleanliness of our premises. Your kind words about our team members has definitely brightened our day. We eagerly await your next visit. Safe travels till then.

10/10 Excellent

Barb

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sky Walk to events and breakfast all around very good atmosphere
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Thank you for the excellent rating, Barb!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn & Suites Minneapolis Downtown! We look forward to hosting you again soon.

8/10 Bien

lacy

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Would definitely stay here again
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Lacy, it's heartening to hear that you'd choose Hampton Inn & Suites Minneapolis Downtown for your future stays. Your feedback is greatly valued, and we eagerly anticipate your return.

10/10 Excellent

Drake

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice place to stay the staff was very friendly breakfast was a hit! And just minutes away from events and dining! I would stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Drake, it's wonderful to hear that you enjoyed your stay at Hampton Inn & Suites Minneapolis Downtown. It's always a delight to learn that our breakfast was a highlight and our warm team members enhanced your experience. We're thrilled that our prime location, close to various events and dining options, was convenient for you. It would be our pleasure to welcome you back in the future.

6/10 Satisfaisant

Kari

Voyage en famille
Its ok. They seemed annoyed that they were busy with concert and baseball game.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 20 avr. 2024
Kari, thank you for sharing your feedback. We regret to hear of your perception of our team's demeanor during what was undoubtedly a bustling period due to a concert and baseball game. We aim to always provide top-notch service no matter the circumstances. This feedback will certainly be addressed to further improve our guest experience. We hope to see you again in the future.

10/10 Excellent

Sarah, Galesburg

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed here multiple times and will continue this trend. The location alone is well worth the price. It is within walking distance of many things to do downtown. All staff is very friendly. Our room is always clean and very comfortable.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Sarah, thank you for choosing to return to Hampton Inn & Suites Minneapolis Downtown time after time. We are thrilled you love our convenient downtown location and agreeable pricing. Knowing our team members lived up to your expectations in terms of friendliness, and you found your room consistently spotless and cozy, truly delights us. We eagerly anticipate your next visit!

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First stay in Minneapolis. Coukd not ask for better staff and hotel.
Séjour de 1 nuit en avril 2024
Réponse de -Hampton Inn & Suites Minneapolis Downtown le 19 avr. 2024
We are so lucky you enjoyed your first ever stay with us, and that our staff welcomed you warmly to our beautiful city. We hope to host you the next time your adventures bring you through Minneapolis!

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Susan, thank you for your kind comments! We're thrilled you enjoyed your stay at Hampton Inn & Suites Minneapolis Downtown. We aim to continue providing a high-quality experience for valued guests like you. We hope to see you again soon!

6/10 Satisfaisant

Alexander

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
We booked this hotel because we saw that they were “pet friendly” and that there was a restaurant & room service listed in the amenities. When we arrived, there was an additional $75 charge for our dog, and they had neither a restaurant or any room service. This listing was deceiving and inaccurate.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Alexander, thank you for sharing your feedback. It appears that there was some confusion regarding our pet policy and amenities. There is a pet fee, which is stated in our policies. Interestingly, our current facilities don't include a restaurant or room service, possibly leading to the disappointment. We strive for transparency and regret any misinterpretation. We appreciate your understanding and would welcome an opportunity to make your next stay more enjoyable.

8/10 Bien

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for a event at Target Center! Very nice stay
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 16 avr. 2024
Tracy, it's delightful to know you had an enjoyable stay at Hampton Inn & Suites Minneapolis Downtown, especially for an event at Target Center. We appreciate your positive feedback and hope to welcome you back soon for another pleasant stay. Safe travels until then!

10/10 Excellent

Brenda

Les points forts : Équipements
I LOVE EVERYTHING ABOUT THIS HOTEL AND I WILL DEFINITELY BE STAYING HERE AGAIN. I CAME TO MINNEAPOLIS TO SEE THE TIMBERWOLVES PLAY AND IT WAS SO CONVENIENT TO USE THE SKYWAY AND NOT HAVING TO GO OUTSIDE OR USE TRANSPORTATION TO GO TO THE GAME.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Brenda, it's uplifting to read your enthusiastic review! We're thrilled you appreciated the convenience provided by Hampton Inn & Suites Minneapolis Downtown, particularly in regards to attending the Timberwolves game. It's wonderful to hear plans of your return, and we eagerly anticipate offering you another enjoyable stay.

8/10 Bien

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place, staff was very helpful and friendly
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Lynn, it's wonderful to hear you had a pleasant stay at Hampton Inn & Suites Minneapolis Downtown. Our team is delighted to know they were able to assist and provide a friendly atmosphere throughout your visit. We look forward to your return.

10/10 Excellent

Jareese

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I like is everything is within walking distance
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 avr. 2024
Thank you for the fantastic rating, Jareese!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Minneapolis Downtown! We can't wait to see you again soon.

8/10 Bien

Jeff

Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Jeff, thank you for sharing your rating of Hampton Inn & Suites Minneapolis Downtown. We're glad you had a good experience and look forward to improving your next visit.

6/10 Satisfaisant

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Limited dinning if i want to keep my car in the parking garage.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 12 avr. 2024
Martin, we understand the need for a wider variety of dining options while maintaining the convenience of onsite parking. We appreciate your feedback, which will aid us in improving our overall guest experience.

10/10 Excellent

Jeff

Les points forts : Propreté et équipements
Very nice place to stay..the rooms were very clean ..was convenient to parking ramp and Target Field.. Would definitely stay there again !
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 11 avr. 2024
Jeff, we're delighted to hear about your positive experience at the Hampton Inn & Suites Minneapolis Downtown. Our prime location certainly makes outings easier for our guests. We appreciate your kind remarks about the cleanliness of the rooms. It sounds like we'll be your first choice in accommodations when you return. Until then, safe travels!

10/10 Excellent

DOUGLAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the Target Center
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Douglas, thank you for sharing your comments. We're delighted to know that Hampton Inn & Suites Minneapolis Downtown's proximity to the Target Center was beneficial to you. We're looking forward to serving you again in the future.

10/10 Excellent

Tanya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My son & I were there for a basketball game so the location couldn’t be any better (other than actually sleeping in the Target Center). Thomas at the front desk was AMAZING. He should hold classes on customer service. The breakfast was great and I enjoyed the gym. Thank you for the experience.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 8 avr. 2024
Tanya, it's wonderful to hear how much you appreciated your stay at the Hampton Inn & Suites Minneapolis Downtown. We're delighted you found our location perfect for your basketball game outing. It's equally pleasing to learn how amazed you were by Thomas's exceptional customer service skills. We're also glad you savored the breakfast and made use of our fitness facilities. We thank you for your kind support and look forward to creating more memorable experiences for you and your son in the future.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 9 avr. 2024
David, thank you for your rating of Hampton Inn & Suites Minneapolis Downtown. We're glad that you enjoyed your stay and we are looking forward to your next visit.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay! We were in town for a concert at the Target Center and the skyway made the walk over so easy. Hotel was clean, comfortable and easy to navigate. Would definitely stay again! Only downside is parking but that’s to be expected in that area.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Sarah, we're thrilled to hear that you enjoyed your stay at the Hampton Inn & Suites Minneapolis Downtown. It's wonderful to know that our convenient location and clean, comfortable environment added to your positive experience. We also acknowledge your comment on parking and understand that city center locations can indeed present challenges. Your high recommendations mean a lot to us, and we eagerly anticipate your next visit.

6/10 Satisfaisant

Rachel

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I had believed that there was parking. After being asked if there was parking. He said yes but it is full. He talked of other ramps, but when asked where never gave any directions to these. The hotel was clean and convenient in location.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 avr. 2024
Rachel, thank you for your review. It's unfortunate to hear that you experienced communication difficulties related to parking; being clearer in this aspect is something we will certainly work on. On a positive note, we're glad you found our location to be convenient and the cleanliness satisfactory. Your feedback is helpful as we continually strive to enhance our guest experience.

10/10 Excellent

Stephanie

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 8 avr. 2024
Stephanie, thank you for choosing Hampton Inn & Suites Minneapolis Downtown. We're thrilled to know you had a fantastic stay with us and we're looking forward to welcoming you back in the near future. Safe travels!

8/10 Bien

kahlen

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
We appreciate your lovely rating, Kahlen!The satisfaction of our guests is important to us so we can't wait to see you back again at Hampton Inn & Suites Minneapolis Downtown soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!