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Avis sur DoubleTree Suites by Hilton Minneapolis Downtown

4 out of 5
DoubleTree Suites by Hilton Minneapolis Downtown
1101 LaSalle Avenue, Minneapolis, MN

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 321 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 316 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 163 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 92 avis sur 1002." "

8,0/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Flavien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Management le 14 août 2022
Thank you for your feedback Flavien! We are pleased to hear you enjoyed your stay with us.

8/10 Bien

louise, St-Hyacinthe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2022

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The AC was out so we had to have the windows open. This which meant that we heard the pub below us quite well until it closed. The room was nice otherwise.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Lizamarie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Almost to check in at 10 pm with two kids when they informed us there was no air conditioning, parking lot was $30. Got to the room, decent size. Bathroom was super small. Had refrigerator which is awesome. Ice machine on our floor was out of serve. Parking lot was very badly designed and expensive.
Séjour de 1 nuit en mai 2024

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It was a nice sized room. There was no air conditioning in the room. We slept with the windows open. We did receive free parking. There were no bars of soap in the room for hand washing. It was an inconvenience.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

HannaJ

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great place as I have come here more than once before but this time, no AC. Bring a Fan until this get their AC fixed! Otherwise, great hotel, great staff, and the rooms are top notch!
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Ben

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The air conditioning was broken. It was a sauna. Other than that, great.
Séjour de 3 nuits en mai 2024

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice Compilation with parking
Séjour de 3 nuits en mai 2024

8/10 Bien

Sherlonda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location. Very quiet and peaceful. Air was not on due to change in season so I was warm. They were nice enough to bring me a fan so I do appreciate that. The hot water was not working in the first room. However when moved shower was better and hot water was working.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Larry, Portage la Prairie

Voyage en famille
Unfortunately - we found it to be expensive to have to pay $30 extra US for parking.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Joscelyn

Voyage en famille, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I booked on Expedia a 2 double bed suite. We checked in and I was given a queen bed suite. 5 people did not fit comfortably like they should have. Unable to change to a room that I purchased. They wouldn’t let me said they cannot guarantee rooms booked thru 3 rd parties such as Expedia
Séjour de 1 nuit en mai 2024

10/10 Excellent

Wade

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is always very helpful, friendly, and offers bomb-ass cookies!
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Lizie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

2/10 Horrible

Lynnzy

Expedia overbooked us and they did not have a room for us when we got there!!! Soooo frustrating!!!!
Séjour de 1 nuit en avril 2024

2/10 Horrible

Vanessa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
They tried to over charge me for 191$ on top of my 130$ stay with a 100$ fee hold , said it was parking and internet charges yea right
Séjour de 1 nuit en avril 2024

8/10 Bien

Christina

Voyage d’affaires
Les points forts : Propreté et personnel et service
I was on the 5th Floor. It felt like a sauna! I turned on the "fan" (didn't see an A/C option) and set it to 72, then 70, then 65..I could barely tell a difference. The staff were nice and helpful with checking in and out. Breakfast was better than I expected from a hotel.
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Keith

Les points forts : Personnel et service
When we checked in, I had two double beds because I ordered through Expedia a third-party. They said they had oversold their rooms so I had to go with a king bed and a couch. Not happy next could not cool down the room. It was hotter than hell in there, lotta money spent for not getting anything we wanted
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Kathy

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The space is great with the suites if you hold that it is a 60 yo building. With an early Spring, it was quite warm and they cannot switch to air until May. With the windows open, the room was good to sleep in. The wifi was great and the staff very helpful. The location was very good to get to places in town with walkable restaurants nearby.
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Sara

Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements
We recently reserved a room for approx $300 a night. The beds were quite uncomfortable, the property was only able to 'heat' the room at this time of year so the suggestion was to turn off the thermostat and open the windows to help cool the room. So we could not control the temperature and could hear all the noise in the streets all night long. Also with such a high rate of reservation parking should be included in the hotels parking ramp as part of your stay.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jason

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The heater would not turn off. Talked to the front desk and their fix was to open the windows. The hotel is located downtown Minneapolis, its a very loud area, I like to fall asleep to a fan, not cop sirens and squealing tires. Also the parking at and around the hotel was super inconvenient.
Séjour de 1 nuit en avril 2024

2/10 Horrible

emily, Oak Grove

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was so incredibly hot in our room despite the fact we had the thermostat set to 60. None of us slept and we couldn't wait to get out of there in the morning.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jung-Han, Brookings

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Nikia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Room was nice
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Shaquille

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Felix

Séjour de 1 nuit en mars 2024

10/10 Excellent

Hannah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall was a great hotel. Very clean, staff was very friendly amd welcoming. Only complaint was our room felt like a sauna when we got in it was 80º or hotter when we got in there and couldnt get air conditioning to work, had to open the windows in the room to get it to cool down.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Daniel

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room the first night wht for amenities.as freezing so they moved us to another room. There was no handle to turn the shower on. BEWARE they charge $100 per nig
Séjour de 5 nuits en mars 2024

4/10 Médiocre

John

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was dirty. Climate control was difficult. Our van got broken in to.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Sakurai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like all.
Séjour de 7 nuits en mars 2024

2/10 Horrible

Sohum

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Poor service, common area was leaking with water from roof.
Séjour de 5 nuits en mars 2024

4/10 Médiocre

Tomonari

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024

6/10 Satisfaisant

Liz

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We reserved a room with 2 queen beds and were only given 1 bed. The room was hot and stuffy the entire weekend despite turning the air down to 60 and having the windows open. Everything seemed dirty and run down, very disappointing for a Doubletree, usually they're reliably clean and well kept. I would not stay here again.
Séjour de 2 nuits en mars 2024

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently close to conference center
Séjour de 6 nuits en mars 2024

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en février 2024

2/10 Horrible

Erica

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
0 Stars
I hated it and they double charged my card also service was terrible and they where very rude
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Chelsea

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The hotel served its purpose for the few hours we needed it to sleep. It was a clean hotel and staff were good. However our room's thermostat was on the opposite end of the room than the bed so it was hot the whole night. Be aware that when you stay there and park onsite, they will charge you $30! A little ridiculous if you ask me.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Helene

Voyage en famille
Les points faibles : Propreté
They did not clean our room nor did they bring anything for the second day so I had to go down to get toilet paper, coffee etc. They said they had a staff shortage. Also, there wasn’t any ice in the machine on my floor. Finally, I left something in the room and have called 4 times and left messages and they still haven’t called me.
Séjour de 2 nuits en février 2024

8/10 Bien

Kathleen

Les points forts : Personnel et service et équipements
It’s a decent place to stay. The rooms need a deep cleaning. It just wasn’t the quality I was expecting. On the other hand the staff couldn’t have been any kinder or welcoming so for that I’m looking past the not so clean room.
Séjour de 2 nuits en février 2024

8/10 Bien

Cheyenne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Robert

Voyage en groupe
Les points forts : Personnel et service
Decent enough, but didn't have the room we booked.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Trevor

Les points forts : Personnel et service
The room was very large and had a living room area and bed area which was nice. Can’t really complain for Minneapolis in february
Séjour de 1 nuit en février 2024

8/10 Bien

Jessica

Les points forts : Infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en février 2024

8/10 Bien

Jodi

Voyage en famille
Séjour de 2 nuits en février 2024

2/10 Horrible

Saima

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Outdated Full size not queen beds Dirty carpet Smelly
Séjour de 1 nuit en février 2024

4/10 Médiocre

Angi

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We only stayed one night so didn’t complain but really should have. The hot water faucet was stripped and had to push down and turn to get hot water. Toilet was iffy if it would or wouldn’t flush had to lift the lid and have it fill and then try again to flush. Room was so hot!! Had it set down to 60 but never cooled off and made sleeping horrible. Went to take a shower to cool off and someone else’s long hair was on the shower wall. Very disappointed for a Doubletree HH property.
Séjour de 1 nuit en février 2024

10/10 Excellent

Lauren, Stanley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms, nice front desk staff.
Séjour de 1 nuit en février 2024

8/10 Bien

Ivar

Séjour de 3 nuits en novembre 2023

4/10 Médiocre

Jim

Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Nice big room, lots of issues
While the room was nice and big, the bathroom smelled like smoke, (in a smoke free building), the TV channels were messed up and mislabled, and many did not work. There were no towels or cups to use the water machine in the fitness center. Probably the biggest issue though was the heating/cooling. I was warned at check in, but the room and hallway was easily over 85 degrees, and I was told to crack a window if I was uncomfortable. The window stayed open all night because even with the thermostat set at 60 degrees, it was still hot to warm. It was unacceptably hot. I also experienced low water pressure in the bathroom sink.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The app said $115 total, and I got there and they said it was $100 dollars more. It’s not okay
Séjour de 1 nuit en janvier 2024