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Avis sur Springhill Suites Milford

3 out of 5
Springhill Suites Milford
50 Rowe Ave, Milford, CT

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 561 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1000." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Marie-Jo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel courtois et attentionné. Excellent déjeuner
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded expectations. Thank you for recognizing the friendliness of the staff, I will be sure to share your feedback with them. We hope to have the opportunity to serve you again when your travels bring you back through the area.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Moderne et simples, propre proche ,de l Auto route chambre propre
Séjour de 3 nuits en août 2019
Réponse de DG le 3 sept. 2019
Thanks for staying with us. We appreciate your feedback

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Établissement propre, calme côté opposé à la route, salle de bain un peu vieillotte, avec rideau de douche qui tenait mal. Personnel gentil et petit déjeuner suffisant
Séjour de 1 nuit en juillet 2019
Réponse de DG le 11 août 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019
Réponse de DG le 6 mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très plaisant
Parfait, lit confortable, spacieux, déjeuner très bon, généreux, pour tous les goûts. Personnels attentionnés.
Séjour de 2 nuits en novembre 2018

10/10 Excellent

Yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Accueil gentil, impeccable
Bel endroit, à quelques minutes en auto, nous avons marché près de Charles Island. À New Haven il faut prendre le tour guidé de Yale University ainsi que le musée c'est vraiment super. Très bons restos près de la gare de Milford.
Séjour de 3 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Bonne nuit
Séjour de 1 nuit en août 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Rien de négatif à signaler sur cet hôtel, nous n'y avons passé qu'une seule nuit, mais tout était parfait pour nous. Je signale néanmoins qu'il est à proximité quasi immédiate de l'autoroute, pratique, mais un peu bruyant, même si cela reste raisonnable.
Séjour de 1 nuit en juillet 2018

10/10 Excellent

ARNAUD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2017

8/10 Bien

Andrew, Orlando

Voyage en famille
Les points forts : Propreté et personnel et service
The rooms are very spacious. If you are traveling with 3 or more people, or staying for more than a few nights, the rooms are a good size. The AC barely worked and it was quite hot. The elevator and really all of the facilities are quite old. The pillows were not comfy at all.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Zhixin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024

8/10 Bien

elena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded your expectations. I will be sure to share your feedback with the team. We hope to see you again on return trips to the area.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terese was the receptionist who took care of us. Definitely recommend her for exemplary service
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded your expectations. I will be sure to share your feedback with Terez and her immediate supervisor. I was pleased to hear she impacted your stay positively. We look forward to the opportunity to serve you again when your travels bring you through the area.

10/10 Excellent

Yajaira

Les points forts : Propreté
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 14 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded your expectations. We look forward to the opportunity to serve you again when your travels bring you through the area.

10/10 Excellent

Arnold, West haven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing like always the room was amazing and clean
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 14 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded your expectations. I will be sure to share your feedback with the team. We look forward to the opportunity to serve you again when your travels bring you through the area.

6/10 Satisfaisant

Sara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bueno
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met your expectations. We hope you would consider staying with us again when your travels bring you back through the area.

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
X
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded expectations. We hope to have the opportunity to serve you again when your travels bring you back through the area.

10/10 Excellent

luis

Clean .. friendly staff
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this visit. Thank you for recognizing the cleanliness of the property and noting the friendliness of the staff. I will be sure to share your comments with them. We look forward to serving you again should your travels bring you back through the area.

10/10 Excellent

Ihor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice family stay
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this visit. We look forward to serving you again should your travels bring you back through the area.

10/10 Excellent

Olivia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was very comfortable! Customer service was excellent! The staff were very kind and hospitable.
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met and exceeded expectations. I was happy to hear you had a comfortable stay and that the staff was excellent during your visit. I will be sure to share your comments with the team. We hope to have the opportunity to serve you again when your travels bring you back through the area.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peaceful night and day friendly family oriented and quiet.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this visit. I was pleased to read the property provided you with a comfortable setting and you had a restful night. We look forward to serving you again should your travels bring you back through the area.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice breakfast was good.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this visit. Thank you for recognizing the staff and the quality of our breakfast. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again when your travels bring your through the area.

6/10 Satisfaisant

Lorena

Séjour de 1 nuit en février 2024
Réponse de General Manager le 14 mai 2024
Thank you for sharing your experience with me. I was pleased to hear this stay met your expectations. We strive to exceed our guests' expectations and I apologize this did not occur during this visit. We hope you would consider staying with us again if given the chance.

10/10 Excellent

Arnold

Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this visit. We hope to have the opportunity to serve you again when you pass through our area next time.

2/10 Horrible

Natasha

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Place had bedbugs
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your experience with me. I was sorry to hear this visit did not meet your expectations. I apologize for the inconveniences you experienced and have shared your comments with our engineering and leadership team. We hope you would consider staying with us again if given the chance.

8/10 Bien

Kelsey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and affordable. Had a comfortable stay
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met your expectations during this visit. I was happy to hear you found the property to be a good value and a convenient location. We look forward to the opportunity to serve you again when your travels bring your through the area.

6/10 Satisfaisant

Rolando

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Morning staff at front desk no customer service experience You should be aware to greet your customers when they come in and go out Not once did she greeted me even after I said good morning
Séjour de 7 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Thank you for sharing your experience with me. I was sorry to hear this visit fell short of expectations. I will be sharing your feedback with the staff as a teachable moment to improve our quality and level of service. We hope you would consider staying with us again if given the chance.

10/10 Excellent

umesh

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this visit. We look forward to serving you again should your travels bring you back through the area.

8/10 Bien

Altheda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here with my 2 daughters on 4/2/24 and it was a nice experience we are booking again for another time. Property was clean, we were put in a room in the back away from the highway noise which was great. Complimentary breakfast was nice with a variety of options. Happy with our stay!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Thank you for sharing your experience with me. I was pleased to read the property met your expectations during this visit. Thank you for booking another reservation! I was happy to hear you enjoyed our breakfast and I appreciate your comments about the cleanliness of the property. I will be sure to share your feedback with the team.

10/10 Excellent

Nidia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and cozy, it’s a great place to stay at with your family. Breakfast was delicious and staff was friendly.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. I was happy to read the property provided you with a comfortable setting. Thank you for recognizing our breakfast and the friendliness of the staff. I will be sure to share your comments with the team. We look forward to seeing you again!

10/10 Excellent

Juan Carlos, Laval

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice place to stay.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. Given the chance we hope to see you again when your travels bring you back through the area.

10/10 Excellent

Ana Maria

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 4 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this trip. We hope you would consider staying with us again should your travels bring you back to the area.

10/10 Excellent

Gonzalo

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this trip. We look forward to the opportunity to serve you again during return trips to the area.

10/10 Excellent

Tiffany

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay. Very clean room with no complaints beside it being a little to noisy for us at night. The people who stayed above from us on the second floor was running back and forth late at night. We did not like that but overall we enjoyed our stay.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. Thank you for recognizing the cleanliness of your room. I was sorry to hear that your comfort was impacted by noise from the floor above. We look forward to seeing you again on return visits to the area.

10/10 Excellent

Krystina

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was very clean and nice. The only problem i had was the iron in my room wasn't working. But that wasnt a big deal.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met and exceed your expectations. I was sorry to hear the iron in your room was not working. I have passed along your comments to our housekeeping team. We look forward to the opportunity to serve you again.

10/10 Excellent

Seung

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located near by a major highway which was convenient but loud.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay provided you with a convenient location. I was sorry to hear that the convenience to the freeway brought along noise, hopefully that did not impact your stay negatively. We look forward to seeing you again on return visits to the area.

8/10 Bien

Viviana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Thank you for taking a few moments to share your experience with me. I was pleased to hear this stay met your expectations. We look forward to the opportunity to serve you again on return visits to the area.

10/10 Excellent

harry

Séjour de 2 nuits en mars 2024
Réponse de General Manager le 24 avr. 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring your through the area.

10/10 Excellent

Ramon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice Hotel Room.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 30 mars 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this stay. We look forward to the opportunity to serve you again on return trips to the area.

10/10 Excellent

man

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring you through the area again.

10/10 Excellent

Jasmin

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Thank you for sharing your experience with me. I was pleased to read the property met and exceeded your expectations during this visit. We look forward to the opportunity to serve you again when your travels bring you through the area again.

4/10 Médiocre

Melvin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite and Convenient
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Thank you for sharing your experience with me. I was happy to hear this visit met and exceeded your expectations. We hope you would consider staying with us again if given the opportunity.

10/10 Excellent

Yahjaira

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 30 mars 2024
Thank you for sharing your experience with me. I was pleased to hear the property met and exceeded your expectations during this stay. We look forward to the having you stay with us given the chance your travels bring you back through our area again.

10/10 Excellent

peter

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Thank you for sharing your experience with me. I was pleased to learn the property met and exceeded your expectations during this stay. We hope you will consider staying with us again should your travels bring you back through the area.

10/10 Excellent

DANIELLE

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was so nice! When we got to our room front desk called to ask if the room was okay and if not they could move us- room was great. Plenty of space. Fitness center is currently being refurbished and the sister property next door was offered as an alternative
Séjour de 1 nuit en février 2024
Réponse de General Manager le 6 mars 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this stay. Thank you for recognizing the staff. I will be sure to share your comments with them. We look forward to having you see our renovated exercise room during your next visit. We hope to have the opportunity to serve you again when your travels bring you through the area.

4/10 Médiocre

Monica

Séjour de 2 nuits en février 2024
Réponse de General Manager le 6 mars 2024
Thank you for sharing your experience with me. I was disappointed to hear the property did not put its best foot forward during this stay. We strive for continued improvement to meet and exceed our guests' expectations on a consistent basis. We hope you would consider staying with us again when your travels bring you through the area.

10/10 Excellent

Shelby, Hopewell Junction

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 6 mars 2024
Thank you for sharing your experience with me. I was happy to hear the property met and exceeded your expectations during this stay. We hope to have the opportunity to serve you again when your travels bring you through the area.

8/10 Bien

eric

Voyage d’affaires
I thought it was above average for the price. Clean, quiet, tv channel variety etc and fine for a night’s stay. My only issue was the shower. Water temperature was borderline cold and the tub didn’t drain. I showered at 8:00 am and before I checked out at 10:15 there was still 3” of standing water tub.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 févr. 2024
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. I was sorry to hear that you experienced challenges with the shower in your suite. I have shared your feedback with my engineering team. We look forward to the opportunity to serve you again when your travels bring you through the area.

8/10 Bien

Jhovany

Voyage en famille
Les points forts : Propreté
Well maintained.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 févr. 2024
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. We hope you will consider staying with us again should your travels bring you through the area again.

10/10 Excellent

Yonel

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is the best 10/10 Thank you
Séjour de 2 nuits en février 2024
Réponse de General Manager le 24 févr. 2024
Thank you for sharing your experience with me. I was happy to hear that this stay met and exceeded your expectations. We look forward to the opportunity to serve you again when your travels bring you through the area.