Coffres-forts dans les chambres, bureau

Avis sur Red Roof Inn Milford - New Haven

2 out of 5
Red Roof Inn Milford - New Haven
10 Rowe Ave, Milford, CT

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 299 avis sur 1014." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 1014." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 1014." "
Note des voyageurs de 4 (Médiocre), d’après 115 avis sur 1014." "
Note des voyageurs de 2 (Horrible), d’après 151 avis sur 1014." "

7,2/10

Propreté

7,4/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Cheryl

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Correct for the price
Séjour de 1 nuit en avril 2024
Réponse de Chirell RediResponse Specialist le 20 mai 2024
Dear Cheryl,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being correct for the price. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

8/10 Bien

Jean-François

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Tout était bien mais pas de frigidaire dans la chambre
Séjour de 1 nuit en avril 2024
Réponse de Linton RediResponse Specialist le 2 mai 2024
Cher Jean-François,Merci de nous avoir parlé de votre récente visite au RED ROOF INN MILFORD - NEW HAVEN. J'étais heureux de lire que tout s'est bien passé pendant votre séjour. Quant au type de chambre réservé, il n’est pas équipé de réfrigérateur. Si vous choisissez de rester avec nous à l'avenir, je vous recommande de réserver l'une de nos chambres de luxe à 2 lits doubles qui contient ledit équipement. Sachez que les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience et au plaisir de vous revoir lors de vos futurs voyages.Sincèrement,LintonRed Roof ManagementRediResponse Specialist

2/10 Horrible

Jean-Michel

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Les matelas etaient désastreux. Les ressorts fessaient mal au dos, la porte extérieur n’était pas étanche donc beaucoup de bruits venait de dehors , beaucoup trop daction a cet hotel , la police fesait constamment le tout de lhotel en auto
Séjour de 1 nuit en janvier 2024
Réponse de Sharma RediResponse Specialist le 4 févr. 2024
Merci, Jean-Michel, de nous avoir écrit suite à votre récent séjour dans notre hôtel RED ROOF INN MILFORD - NEW HAVEN. Nous sommes totalement déçus d'apprendre que vous avez été confronté à ces situations désagréables lors de votre récente visite. Veuillez accepter nos plus humbles excuses, car cela est loin d'être la norme que nous nous efforçons de respecter. Je porterai ces questions à l'attention de la direction pour un examen plus approfondi.Nous vous demandons de nous donner une autre occasion de faire une meilleure impression lors de votre prochaine visite dans l'un de nos sites Red Roof.Sincerely,Red Roof Management

10/10 Excellent

Audrey

Séjour de 1 nuit en décembre 2023
Réponse de Olivia RediResponse Specialist le 26 déc. 2023
Hello Audrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Satisfaisant

josee

Séjour de 1 nuit en août 2023
Réponse de Olivia RediResponse Specialist le 15 sept. 2023
Hello Josee, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Olivia RediResponse Specialist

6/10 Satisfaisant

Gerardo, Anjou

Voyage en famille
Les points forts : Personnel et service
Un lieux où ont peut amener nos animaux de compagnie. Car ils sont très limités .
Séjour de 4 nuits en juillet 2023
Réponse de Kerry-Lee Redi Response Specialist le 27 juil. 2023
Cher Gérard,Merci d'avoir pris le temps de répondre à notre sondage auprès des clients. J'apprécie vos commentaires concernant votre récent séjour au RED ROOF INN MILFORD - NEW HAVENJ'étais bien de savoir que nous étions votre choix idéal et notre politique d'animaux de compagnie gratuits était un plus pour vous. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous nous réjouissons de vous voir lors de vos futurs voyages.Sincèrement,Kerry-LeeSpécialiste de la réponse Redi

8/10 Bien

Annabelle

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022
Réponse de Merry Garcia le 8 août 2022
I will make sure to share your Feedback with our team. Thank you for your response.

8/10 Bien

Jean claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
Agrėablement surpris, grand, plancher de bois, propre, couvre-lit neuf. Parfait pour une nuit.
Séjour de 1 nuit en septembre 2019
Réponse de Peter le 31 oct. 2019
Dear Guest, Thank you for staying at the Red Roof Inn Milford recently and sharing your review. We appreciate your business. Best regards and safe travels, Peter Perillo, GM

10/10 Excellent

Caitlin

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is basic but the room was clean and all the staff were nice.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Sharae

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very very disappointed couldn't even stay checked out immediately smh
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

ADARSH

Service very bad
Séjour de 1 nuit en mai 2024

2/10 Horrible

Darlene

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The person at the desk appeared like we were bothering him. There was a dirty face cloth left in room on the curtain rod. We slept for a few hours then left because we were repulsed by staying here. We dropped our keys off at 4:30am and this person at the desk was a little friendlier but didn’t present himself as an employee (wasn’t wearing a uniform)
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that should be considered of thinking why if the customer is paying already a price for the stay we have to pay for the use of the microwave and refrigerator
Séjour de 3 nuits en mai 2024

8/10 Bien

Olivia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always clean and staff is always courteous.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Miguel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exactly what I needed
Séjour de 1 nuit en mai 2024
Réponse de Adraine Rediresponse Specialist le 22 mai 2024
Hello Miguel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. It is great to know that our hotel was exactly what you need. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

6/10 Satisfaisant

Loretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A clean place to drop your head
Séjour de 2 nuits en mai 2024
Réponse de Adraine Rediresponse Specialist le 22 mai 2024
Dear Loretta, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. It is great to read that you found our hotel to be a clean place to sleep. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,AdraineRed Roof ManagementRediresponse Specialist

4/10 Médiocre

mark

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
2 inch gap under door I could see my car under the door. Hotel told me oh well I found a worker to nail some vinyl molding to the door. arking lot that you could imagine Walter White walking There is an old RV in the parking lot that looks like it belongs on the show Breaking Bad. Stay next door at the Spring Hill Suites
Séjour de 1 nuit en mai 2024
Réponse de OnielRediresponse Specialist le 21 mai 2024
Thank you Mark, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. Please accept our most sincere apologies for the issues you had with the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Satisfaisant

Marvin

Voyage en famille
Les points forts : Propreté et personnel et service
Matteess needs replacing. For a Budget hitel we were satisfied. Staff was great!
Séjour de 3 nuits en mai 2024
Réponse de Oniel Rediresponse Specialist le 21 mai 2024
Thank you Marvin, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our staff. Regarding the mattress your feedback with be taken into consideration. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Horrible

Melissa

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not stay here… it’s unsafe…even though the pictures look great… it’s a dump in a dungeon… even though it’s easy on easy off the highway… do not go there.. this place is filled with women.. criminal… and illegal activity… please go else where
Séjour de 1 nuit en mai 2024
Réponse de Chirell RediResponse Specialist le 20 mai 2024
Dear Melissa,We are sorry to hear your recent experience at the Red Roof Inn Milford - New Haven did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Chirell Red Roof Management RediResponse Specialist

10/10 Excellent

Ray

Good stay
Séjour de 1 nuit en mai 2024
Réponse de Chirell RediResponse Specialist le 20 mai 2024
Dear Ray,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mai 2024
Réponse de Adraine Rediresponse Specialist le 22 mai 2024
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Bien

Lori

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the fact the room was clean and the location to where I had to be was convenient.
Séjour de 1 nuit en mai 2024
Réponse de Sharma RediResponse Specialist le 14 mai 2024
Thank you for taking the time to write about experience at RED ROOF INN MILFORD - NEW HAVEN. Lori, I am glad to read your comments about your clean room and our convenient location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Lori, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfy
Séjour de 2 nuits en mai 2024
Réponse de Sharma RediResponse Specialist le 13 mai 2024
Thank you for taking the time to write about experience at the RED ROOF INN MILFORD - NEW HAVEN. Chris, I am happy to hear that you found our hotel to be clean and comfy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Chris, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfy stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Bien

SHANTEL

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Easy check in
Séjour de 2 nuits en mars 2024

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
safe, nice staff, no breakfast
Séjour de 1 nuit en mai 2024
Réponse de Adraine Rediresponse Specialist le 11 mai 2024
Dear William, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff and the safe area at the hotel. Please know that our hotel doesn't offer a breakfast program, but we do provide coffees and teas in the lobby and there are nearby hotspots that serves a quick meal. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Horrible

Ashley

There was mold in the bathroom on the walls and the did not even give enough towels for the bathroom or anything .
Séjour de 2 nuits en mai 2024
Réponse de Adraine Rediresponse Specialist le 10 mai 2024
Dear Ashley, Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible sign of mold in the bathroom, the lack of towels in the bathroom and the other concern you described. We take your issues seriously, and we will investigate and address this matter immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist

8/10 Bien

Evelyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the location. The parking lot was very bright at night time, The room was very clean.
Séjour de 1 nuit en mai 2024
Réponse de Dannielle Rediresponse Specialist le 6 mai 2024
Dear Evelyn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location, clean room and bright parking lot. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mai 2024
Réponse de Adraine Rediresponse Specialist le 22 mai 2024
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excellent

Kerlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me gusta
Séjour de 1 nuit en avril 2024
Réponse de Gabrielle RediResponse Specialist le 28 avr. 2024
Gracias por tomarte un momento para dejar una reseña, Kerlin. El personal y yo del Red Roof Inn Milford - New Haven apreciamos su puntuación de 5/5 tras su estancia. Me alegra que haya disfrutado de su estancia con nosotros. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

2/10 Horrible

Saleemah

Séjour de 1 nuit en avril 2024
Réponse de Olivia RediResponse Specialist le 17 mai 2024
Hello Saleemah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Gerard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super motel comme on les aime.
Séjour de 1 nuit en avril 2024
Réponse de Toni-Ann RediResponse Specialist le 26 avr. 2024
Thank you for taking the time to write such a detailed review of our Red Roof Inn Milford - New Haven, Gerard. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guests.We can't wait to see you again, here at our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've stayed here several times over the years. It's affordable and you get your standard Red Roof experience.
Séjour de 1 nuit en avril 2024
Réponse de Toni-Ann RediResponse Specialist le 25 avr. 2024
Dear Adam,Thank you for your comments regarding your recent stay at the Red Roof Inn Milford New Haven and your commendations of the service provided by our staff and our affordable prices over the years. It's great to hear that this was the highlight of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Dahiana

Séjour de 1 nuit en avril 2024
Réponse de Olivia RediResponse Specialist le 17 mai 2024
Hello Dahiana, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Satisfaisant

Olivia

Voyage en famille
Les points forts : Propreté et personnel et service
No comment
Séjour de 16 nuits en avril 2024
Réponse de Kerry-Lee RediResponse Specialist le 22 avr. 2024
Dear Olivia, We at the RED ROOF INN MILFORD - NEW HAVEN appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Horrible

Oscar

Les points forts : Équipements
Les points faibles : Personnel et service
La actitud de la persona en recepción fue terrible, estaba de muy mal humor y empezó a gritarle a los clientes y a tratar mal a todos. Fue muy grosero. Una de las peores experiencias que hemos tenido.
Séjour de 1 nuit en avril 2024
Réponse de Xao RediResponse Specialist le 20 avr. 2024
Gracias por compartir tus comentarios con nosotros, Óscar. El equipo de nuestro Red Roof Inn Milford - New Haven se entristeció al ver que no pudimos brindarle una estadía satisfactoria. Usted dijo que la situación con el grosero miembro del personal obstaculizó su estadía. Como tal, sus comentarios pueden ser tenidos en cuenta ya que Red Roof tiene como objetivo mejorar continuamente.Aprecio que nos hayas informado sobre esto. Nos encantaría mejorar la impresión que le dejará en su próxima estadía, en caso de que requiera alojamiento en el futuro.Los mejores deseos,XaoRed Roof ManagementRediResponse Specialist

8/10 Bien

Shellena

Voyage en couple
Les points forts : Propreté
Overall it was an alright stay
Séjour de 1 nuit en avril 2024
Réponse de Oshane RediResponse Specialist le 19 avr. 2024
Dear Shellena, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

6/10 Satisfaisant

Abimael

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was clean. Furniture in room looked old and dirty
Séjour de 1 nuit en avril 2024
Réponse de Oshane RediResponse Specialist le 18 avr. 2024
Dear Abimael, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN MILFORD - NEW HAVEN regarding the clean room. I do apologize for the lack of cleanliness you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Candace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Oshane RediResponse Specialist le 14 avr. 2024
Dear Candace, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excellent

Garvis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like red room a lot, I’ve been staying there for awhile now
Séjour de 3 nuits en mars 2024
Réponse de Adraine Rediresponse Specialist le 2 avr. 2024
Dear Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at theRED ROOF INN MILFORD - NEW HAVEN. We are thrilled to read that you have been staying at our location for a while now and that you love our hotel brand. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Steven, Montreal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Staff was friendly. Beds were clean and fresh. Towels were a bit small... But they were clean and fresh every day
Séjour de 3 nuits en mars 2024
Réponse de Adraine Rediresponse Specialist le 2 avr. 2024
Dear Steven, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We're thrilled to hear that you were pleased with the friendly staff, the clean bed and location. We love that you found the beds to have a fresh smell, but we are disappointed to read that the size of the towels hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 Horrible

Enid

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El servicio horrible el tipo de from desk una actitud no saben atender a los clientes
Séjour de 2 nuits en mars 2024
Réponse de Adraine Rediresponse Specialist le 1 avr. 2024
Querida Enid,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN MILFORD - NEW HAVEN. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el personal que estaba en la recepción. Lamento leer que te trataron mal y que tuviste un encuentro negativo.Sus comentarios son importantes para Red Roof y los tomaremos en consideración para realizar cambios que mejoren la experiencia de nuestros clientes. Gracias nuevamente por compartir sus comentarios y le deseamos lo mejor en sus futuros viajes.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Bien

SIMONE

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Quiet, clean, room has good size. Overall is nice place.
Séjour de 1 nuit en mars 2024
Réponse de Olivia RediResponse Specialist le 30 mars 2024
Hello Simone, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Milford - New Haven. We sincerely appreciate your 4/5 score and are happy to hear you had a great experience with us, especially regarding our clean, quiet room and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Garvis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve been staying at red room for a few years now and I always enjoy my stay
Séjour de 2 nuits en mars 2024
Réponse de Recordo, Rediresponse Specialist le 26 mars 2024
Hey Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's thrilling to hear that you always enjoy your stay with us. Red Roof appreciate your loyalty and always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Alba

Séjour de 2 nuits en mars 2024
Réponse de Recordo, Rediresponse Specialist le 26 mars 2024
Hello Alba, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bien

Joseph

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Property was very nice and clean. Was just what we were looking for in an overnight stay.
Séjour de 1 nuit en mars 2024
Réponse de Recordo, Rediresponse Specialist le 26 mars 2024
Hey Joseph,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's great to hear that our nice and clean property met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 Horrible

Ulysse

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They don’t give breakfast I’m not satisfied.
Séjour de 1 nuit en mars 2024
Réponse de Tianna RediResponse Specialist le 20 mars 2024
Dear Ulysse, Thank you for taking the time to tell us about your experience at the Red Roof Inn Milford - New Haven. I am sorry that your experience did not meet your expectations. Breakfast is not a listed offer at this location however, we do have a few restaurants that is within close proximity to the hotel. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Candace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can’t always go by the bad reviews, the property was clean, room was clean, bathroom was extremely clean. Staff was respectful. The maid service was great!! My Only con on my visit was that the room I had didn’t have a microwave or refrigerator. I’d visit here again.
Séjour de 2 nuits en mars 2024
Réponse de Dannielle Rediresponse Specialist le 19 mars 2024
Dear Candace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are sorry that you weren't provided with a microwave and refrigerator. To be provided with this, please reserve our Superior or Deluxe rooms in the future. We are happy that you were pleased with the maid service, cleanliness of the room and the respectful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 Excellent

Julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en mars 2024
Réponse de Dannielle Rediresponse Specialist le 18 mars 2024
Dear Julian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bien

Bernice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great just need thicker towels and more 2 is not enough when you take 2 showers
Séjour de 1 nuit en mars 2024
Réponse de Dannielle Rediresponse Specialist le 17 mars 2024
Dear Bernice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are happy that everything was great, however, your comments in regards to getting more than 2 and thicker towels will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

4/10 Médiocre

Olvia

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
A good place to stay when you're homeless
Séjour de 2 nuits en mars 2024
Réponse de Kamaria RediResponse Specialist le 7 mars 2024
Dear Olvia,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist