Dear Ms. Giannina,thank you for giving us the perfect score!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

Dear Karoly, Thank you for your review I was pleased to read that you appeciated or location design and staff. We work hard to offer our guests a unique and unique experience. I was sorry to read however that you experienced delays whilst checking in. we will investigate the issue so it does not repeat itself and look forward to welcoming you back soon.

Dear Nicolas, Thank you for taking the time to share your opinion. I was pleased to note that you rated us 5 out of 5 and look forward to welcoming you back! The Management.

thanks for sharing the time to leave your score. We are pleased you enjoyed your stay and look forward to welcoming you back next time.

Dear Luis,Please rest assured that we consider our guests a fundamental part of our business. We are very disappointed by what happened. We have shared your comments with the team, and they will certainly help us to improve our service. All colleagues hope that you will come back to us next time you are in Milan.

We are very happy to have contributed to making your stay in Milan a memorable one and look forward to welcoming you back

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our location and our team member Serena. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

Dear Sandra, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We hope to see you soon in the heart of the city. Best Regards,

Cher Dominique, Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir de nouveau au Rosa Grand à Milan. Bien cordialement, La Reception

Dear Karine, It is a pleasure for me to read that our hotel has been for you a home away from home. We hope to welcome you back here in the future. Kind Regards

Dear Slavoljub, We are very happy to have contributed to making your stay in Milan a memorable one. We will be very glad to welcome you back in the next future, we send our best regards Tatiana B. Guest Relation Dept.

Cher Monsieur Castro, Tout d’abord nous vous remercions pour avoir choisi Starhotels et pour nous avoir consacré du temps précieux. Nous sommes désolés d'apprendre que votre séjour au Rosa Grand n'a pas été à la hauteur de vos attentes. Concernant votre remarque sur le manque d’initiative du collègue que vous avez rencontré, soyez assurée que nous avons partagé votre avis avec l’ensemble de nos collaborateurs afin d’être plus proactifs possible . Il nous fait plaisir de vous communiquer que les informations que vous nous avez donnée ont été prises en considération par la Direction afin d’assurer une meilleur service à nos clients. Nous souhaitons vous informer que l’hôtel a effectué un sur classement pour votre réservation . En effet vous aviez réservé une chambre Deluxe Duomo View et vous avez bénéficié d’une chambre Grand Deluxe avec vue extérieure. Malheureusement pour la date de votre séjour le chambres de niveau Junior Suite et Suite ils étaient déjà réservés , et l’étage où se trouvent notre chambres Deluxe Duomo View a été affecté pour cette date par des travaux de maintenance. En revanche , c’est vraiment un plaisir pour nous de lire vos commentaires sur l’emplacement du Rosa Grand Milano – Starhotels Collezione et sur notre literie que à été confortable. Nous espérons cependant pouvoir vous accueillir à nouveau , où un traitement VIP vous sera réservé. Bien Cordialement Tatiana B. Front Office Supervisor

Dear Mercedes, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. However, it saddens us that the breakfast we have offered did not meet your standards.As for the selection of food at breakfast, we are currently trying to offer our guests the widest selection to meet their needs, all according to the new health and safety guidelines imposed by the Italian law. Nonetheless, we are looking forward to welcoming you back very soon, Best regards Pamela Guest relation department

Dear Mr. Ryad, thank you for sharing your kind feedback about Rosa Grand - Starhotels collezione. Hoping to welcome you back very soon, Best regards Pamela

Cher Denis, Nous vous remercions d’avoir pris le temps de partager vos impressions suite à votre récent séjour à l’Hôtel Rosa Grand Milano. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir le plaisir de vous recevoir, très prochainement à l’Hôtel Rosa Grand. Meilleures salutations, Denise Front Office Department

Cher Denis, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Hotels.com. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et notre restaurant et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Front Office Department

Cher Julien, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Hotels.com. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Front Office Department

Gentile Carmen, La ringraziamo per averci lasciato una valutazione positiva sul Rosa Grand. Con l'augurio di riaverla presto nostro ospite a Milano, voglia gradire cordiali saluti

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

Cher Caroline, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Hotels.com. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Bastiancich Front Office Department

Dear Mr. Romain, Thank you so much for raiting us on Hotels.com. We hope to have the opportunity to welcome you back to Rosa Grand Milano - Starhotels Collezione in the near future. Best Regards, Denise Bastiancich Front Office Department

Dear Jocelyne, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Pamela Guest relation department

Dear Karine, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Pamela Guest relation department

Dear Anonymous, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.. We hope to have the oppurtunity to welcoming you back in Rosa Grand Milano-Starhotels Collezione Best Regards

Dear Stephane, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Marialuisa Coniglione Guest relation department

Gentile Ospite, La ringraziamo per averci lasciato una valutazione positiva sul Rosa Grand. Con l'augurio di riaverla presto nostro ospite a Milano, voglia gradire cordiali saluti Denise Bastiancich Guest Relation Department

Chèr Monsieur Giuseppe, Tout d’abord nous vous remercions pour avoir choisi Rosa Grand Milano - Starhotels Collezione et pour nous avoir consacré du temps précieux. C’est vraiment un plaisir de lire vos commentaires, nous sommes heureux que vous ayez apprécié nos services. Nous espérons d’avoir le plaisir de vous accueillir à nouveau au Starhotels Rosa Grand. Bien Cordialement, Denise Bastiancich Guest Relation Department

Dear Alberto, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Marialuisa Coniglione Guest relation department

Thank you so much for raiting us on Ebookers. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Thank you so much for raiting us on Expedia. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Cher client, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Expedia. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement,

Dear Guest, Thank you for sharing your experience on Expedia. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. On the other side we are sorry our breakfast did not meet your expectation and the room was noisy. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal. We sincerely thank you for your time and hope to have the possibility of welcoming you once again in Starhotels. With our best regards, Marialuisa Guest Relations

Chère Laura, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Expedia. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Guest Relation

Dear Guest, Thank you for reviewing us on Google. We really look forward to welcome you back again in our Starhotels Rosa Grand in the near future. With our best regards, Marialuisa Guest Relation Department

Dear Maria Luisa, Greetings from the Starhotels Rosa Grand - Collezione. It is such a pleasure for us to read your review. We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to better Starhotels’ hospitality. Precious feedback and what guests might want to recommend is the key to improvement. We sincerely thank you for your time and hope to have the possibility of welcoming you once again in Starhotels. Best Regards, Marialuisa Guest Relation Department

Dear Denis, Thank you for raiting us on Hotels.com and we look forward to welcoming you back in our Starhotels Rosa Grand in Milan. Sincerely yours, Denise Guest Relation

Cher Marie-Sophie, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Hotels.com. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Guest Relation

Cher Nathalie, Nous souhaitons vous remercier pour avoir partagé votre expérience au Starhotels Rosa Grand sur Hotels.com. C’est avec plaisir que nous avons lu ces gentils mots envers notre structure et nous souhaitons vous remercier pour cela. Nous espérons avoir plaisir de vous accueillir à nouveau au cœur du Milan. Bien Cordialement, Denise Guest Relation

Querida Laura,Es un placer leer tu comentario sobre nuestro hotel.Nos alegramos que haya tenido una excelente estancia con nosotros y esperamos verla pronto.

Dear Julio,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and we are glad you enjoyed it. All team hopes to welcome you back soon

Dear Lambros,We are sorry to read that you did not have a satisfactory experience in our property. We are in the process of a soft refurbishment to many hotel rooms, so we are sure upon your next visit you will find even better rooms.Please do not hesitate to contact us upon your next reservation in order to take even more care of you.

Dear Sait,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed especially our location and our comfortable rooms.We hope to welcome you back to the Rosa Grand in the near future.

Dear Mr. Abba Hay,thank you for taking time to leave us a great review!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcome you back!

Dear Ms. Dalia,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We are deeply sorry for the inconvenience occurred during check-in. We are glad that we were able to move you in a quiet and convenient room immediately.Rest assured that we took good note of your room preferences and we will do our best to assign you a room accordingly for your next stay Milan. We look forward to welcome you back!