Avis sur Duo Milan Porta Nuova, A Tribute Portfolio Hotel
Duo Milan Porta Nuova, A Tribute Portfolio Hotel
Via Cardano 1, Milan, MI
Avis
9,0
Merveilleux
9,4/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage d’affaires
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
4/10 Médiocre
Martin
Voyage en couple
18 juin 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Martin
Réponse de lm le 20 juin 2023
Dear Martin,Thank you for sharing your comments regarding your recent stay at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am disappointed to hear that your experience did not meet your expectations and please accept our apologies for any inconvenience caused. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. I would like to inform you that the minibar charge has been canceled.Nevertheless, we hope to have the opportunity to welcome you back to our property for a vastly improved experience. Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
Oscar
Voyage en famille, Voyage d’affaires
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel pour séjour perso ou pro
Oscar
Séjour de 2 nuits en avril 2023
Réponse de lm le 25 avr. 2023
Dear Oscar,Thank you for taking the time to share your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your very kind words with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
Camille
Voyage en groupe
11 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Camille
Séjour de 3 nuits en avril 2023
Réponse de lm le 11 avr. 2023
Dear Camille,Thank you for taking the time to share your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your very kind words with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
Victorine
Voyage d’affaires
4 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victorine
Séjour de 2 nuits en mars 2023
Réponse de lm le 4 avr. 2023
Dear Victorine,Thank you for taking the time to share your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your very kind words with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
8/10 Bien
Francoise
13 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francoise
Séjour de 2 nuits en novembre 2021
Réponse de Guest Relation Office le 11 janv. 2022
Thank you for taking the time to leave your lovely comments here.
I am delighted to learn that you had such a great time with us.
We hope to welcome you back in a near future.
10/10 Excellent
NGUYEN
18 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pratique et propre
NGUYEN
Séjour de 2 nuits en novembre 2019
Réponse de Guest Relation Office le 21 nov. 2019
Dear Nguyen,
Thank you for your detailed review.
We truly appreciate your kind words and we are pleased to hear that you had a good stay at Four Points Sheraton.
Guest satisfaction is always our aim and we hope to welcoming you again soon.
Best regards,
8/10 Bien
BELGHITH
31 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BELGHITH
Séjour de 4 nuits en octobre 2019
Réponse de Guest Relation Office le 5 nov. 2019
Thank you.
We hope to see you again.
8/10 Bien
boubker
Voyage en famille, Voyage d’affaires
29 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
boubker
Séjour de 2 nuits en octobre 2019
Réponse de Guest Relation Office le 5 nov. 2019
Thank you so much.
10/10 Excellent
ELIE
1 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ELIE
Séjour de 2 nuits en août 2019
Réponse de Guest relation Manager le 2 sept. 2019
Dear Elie,
thank you very much for your review and good score.
We are very happy to know that you enjoyed your time at the Four points Sheraton Milan Center.
We hope to see you again very soon for your next stay in Milan
Sincerely,
10/10 Excellent
dolores
20 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
dolores
Séjour de 2 nuits en août 2019
Réponse de Guest Relation Office le 20 août 2019
Dear Dolores,
Thank you for taking the time to evaluate your stay.
We are delighted to learn that you enjoyed your time with us.
We hope to welcome you back soon.
10/10 Excellent
Angelo, Montreux switzerland
5 mai 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Angelo
Séjour de 1 nuit en mai 2019
Réponse de Guest Relation le 6 mai 2019
Dear Angelo,
Thank you so much for your wonderful review on behalf of all the staff, you comments will be shared with everyone.
We hope to see you very soon in Milan at Four Points by Sheraton.
Regards,
10/10 Excellent
Géraldine
1 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Géraldine
Séjour de 2 nuits en avril 2019
Réponse de Guest Relation le 6 mai 2019
Dear Geraldine,
Thank you for your nice review.
We are happy to know the the overall experience met your expectations and we hope to have the opportunity to welcoming you back soon.
Sincerely
10/10 Excellent
Georges
13 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Georges
Séjour de 1 nuit en novembre 2018
Réponse de Guest Relation Offce le 19 nov. 2018
Thank you for taking the time to leave your good review here.
I am delighted to learn that you had such a great time with us.
We hope to welcome you back in a near future.
10/10 Excellent
christel
5 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle hôtel propre accueil parfait
christel
Séjour de 2 nuits en novembre 2018
Réponse de Guest Relation Office le 10 nov. 2018
Thank you Christel.
We hope to welcoming you soon.
Best Regards
8/10 Bien
Pascal, Geneve
28 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pascal
Séjour de 1 nuit en octobre 2018
Réponse de Guest Relation Office le 30 oct. 2018
Dear Pascal,
thanks for your good review.
I was concerned to learn that you encountered some difficulties with noise and must offer my sincere apologies for the disappointment caused.
Please remember that our ront desk staff is always at disposal to help you.
We hope to welcoming you soon at Four Points.
Best Regards
8/10 Bien
Jmayaj, Hendaya
23 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jmayaj
Séjour de 4 nuits en octobre 2018
Réponse de Guest Relation Office le 30 oct. 2018
Thank you Jmayaj for the good review.
We are delighted to learn that you have enjoyed a most pleasant stay with us and have appreciated our good service.
We are looking forward to welcoming you back soon!
2/10 Horrible
violette, laval
13 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
violette
Séjour de 1 nuit en avril 2024
10/10 Excellent
FATIH
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
FATIH
Séjour de 2 nuits en mai 2024
4/10 Médiocre
SAITO, Nakano
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements
SAITO
Séjour de 1 nuit en avril 2024
10/10 Excellent
Justin, Stafford Heights
Voyage d’affaires, Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 3 nuits en avril 2024
10/10 Excellent
John
Voyage en couple
16 avr. 2024
John
Séjour de 1 nuit en avril 2024
10/10 Excellent
Nicholas
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicholas
8/10 Bien
Voyageur vérifié
Voyage d’affaires
20 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great hotel
Voyageur vérifié
Séjour de 3 nuits en février 2024
2/10 Horrible
LAU KUEN
12 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LAU KUEN
Séjour de 5 nuits en janvier 2024
10/10 Excellent
Junyul
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Junyul
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Mila
Voyage en famille
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mila
10/10 Excellent
Simone
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simone
Séjour de 1 nuit en janvier 2024
8/10 Bien
Jennifer, San Jose
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 4 nuits en décembre 2023
4/10 Médiocre
Peter
Voyage en famille
4 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Peter
Séjour de 8 nuits en décembre 2023
10/10 Excellent
Jacques
Voyage d’affaires
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jacques
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Stylianos
Voyage en famille
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stylianos
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Jarvis
Voyage en groupe
3 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jarvis
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Nicholas, Marietta
Voyage en couple
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas
10/10 Excellent
Thamer
27 nov. 2023
Thamer
Séjour de 3 nuits en novembre 2023
10/10 Excellent
Oliver
Voyage en groupe
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oliver
Séjour de 2 nuits en novembre 2023
8/10 Bien
Tobias
24 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tobias
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
8/10 Bien
Kenneth
Voyage d’affaires
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
When you take the train stay here.
Kenneth
Séjour de 1 nuit en octobre 2023
2/10 Horrible
Mitchell
24 oct. 2023
Mitchell
Séjour de 1 nuit en octobre 2023
2/10 Horrible
Rusty Bryce
11 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rusty Bryce
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Nicole
3 oct. 2023
Nicole
Séjour de 2 nuits en septembre 2023
6/10 Satisfaisant
Philipp
1 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Philipp
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Jesper
28 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jesper
Séjour de 3 nuits en septembre 2023
Réponse de lm le 29 sept. 2023
Dear Jesper,Thank you for taking the time to share your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your very kind words with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
Sunil
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sunil
Réponse de lm le 29 sept. 2023
Dear Sunil,Thank you for taking the time to share your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your very kind words with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
Sandy
24 sept. 2023
Sandy
Séjour de 1 nuit en septembre 2023
Réponse de lm le 25 sept. 2023
Dear Sandy,Thank you for taking the time to share your feedback regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your feedback with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
2/10 Horrible
Lisa
Voyage en couple
24 sept. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en septembre 2023
Réponse de Angelo le 24 sept. 2023
Dear lisa,I am disappointed to hear that your experience did not meet your expectations and please accept our apologies for any inconvenience caused.I am even more disappointed that after having met your husband on the departure date and spoken with him, exchanged emails after your stay and received your reply, you have chosen to write again since he ensured me that his way of addressing comments is absolutely not to write reviews but to talk to people because words are worth much more than a review.I have thoroughly investigated each and every comment with the team and although there are certainly things that can be improved, the review you have left does not represent the correct and full version of the events.However, I am not going to disclose any further details on this platform, but I am more than happy to address any other concerns you may have both via phone and email, as it has already been done.As you will appreciate by the high volume of very positive reviews we receive on a regular basis, your personal opinion and experience does not reflect the high hospitality standards we offer with passion to our guests on a daily basis.Nevertheless, we hope to have the opportunity to welcome you back to our property and make you enjoy the high quality of service and facilities we are renown for.Sincerely,Angelo PortaroRooms Division Manager
10/10 Excellent
Ana Paula
21 sept. 2023
Ana Paula
Séjour de 2 nuits en septembre 2023
Réponse de lm le 25 sept. 2023
Dear Ana Paula,Thank you for taking the time to share your feedback regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your feedback with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
10/10 Excellent
William
Voyage en groupe
10 sept. 2023
William
Séjour de 2 nuits en septembre 2023
Réponse de lm le 11 sept. 2023
Dear William,Thank you for taking the time to share your feedback regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am delighted to hear you had a very positive stay and I have shared your feedback with the entire team.May I also take this opportunity to inform you that the hotel has recently completed a fantastic rebranding: as of 13th February 2023, our property has been renamed Duo Milan Porta Nuova, a Tribute Portfolio Hotel. Tribute Portfolio is a new Marriott lifestyle brand and we are the second property in Italy with this sort of affiliation. These are exciting news for us which we are delighted to share with you, as after some major investments the property looks even more beautiful and enhanced.We look forward to welcoming you back very soon!Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel
8/10 Bien
Chloe
Voyage en couple
9 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chloe
Séjour de 2 nuits en août 2023
Réponse de lm le 10 sept. 2023
Dear Chloe,Thank you for sharing your comments regarding your recent experience at Duo Milan Porta Nuova, a Tribute Portfolio Hotel.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. We truly hope to have the opportunity to welcome you back very soon.Sincerely,Luigi MazzaFront Office ManagerDuo Milan Porta Nuova, a Tribute Portfolio Hotel