Thank you for the great review!

Thank you for the great review and we very much appreciate your loyalty! We look forward to your next visit.

I hope you can understand that we could not allow the party you were having in your room to continue as it was not only disruptive to our other guests but also far exceeded the occupancy allowed in our guest rooms. I am sorry you were not happy with your stay.

Thank you for staying. We are very sorry to hear you found the hotel noisy. We apologize for the inconvenience and we do hope you stay another time.

Thank you for the great review! We appreciate you taking the time to let everyone know how happy you were with your stay!

We appreciate your business and are pleased we met your expectations. Thank you!

Thank you for choosing our Residence Inn. We look forward to your next stay!

We appreciate your great review. Thank you for staying and we hope to see you again soon!

Thank you for staying with us! We are very pleased to see how pleased you are with your stay!

It is great to hear how much you enjoyed your stay. Thank you for choosing us and we look forward to your return!

Thank you for letting us know of your experience. We appreciate your review. Thank you!

Thank you for the great review! We appreciate your business!

We appreciate your review and are so happy to see how much you enjoyed your stay! Thank you for choosing our location and we look forward to having you stay again.

Thank you for staying! We are so pleased to see how much you enjoyed your say and out team!

We were very concerned when we received this review as our team is always present in the lobby. Upon reviewing our cameras, we did see you waited for 90 seconds which we apologize for. Our front desk manager was assisting another guest in the lobby so was not immediately available. We have both plasticware and standard silverware available for our guests to use as we know many guests still want disposable items available to them. We are sorry for any inconvenience you experienced.

Thank you for letting us know about your great experience. I have a very dedicated team and I will pass on your kind words to them. We have a great hot breakfast buffet with many options. We are so glad you enjoyed it! We look forward to your next stay!

I am sorry you weren't completely happy with our hotel. Thank you for your feedback and we hope you stay with us another time.

After receiving your prior review and also your complaint to our front desk team member of seeing a bug on the refrigerator (you mentioned stove in this review), we had the room inspected by our exterminator and they did not find any bugs nor evidence of any bugs anywhere in the room. We take these matters very seriously and we have a preventative maintenance program to help prevent any bug type issues from occurring. I did see you were unhappy with the rate you paid and wanted to make a change to your rate prior to your check in. When you reserve a prepay rate with a third party, there is usually no cancellation or changes allowed after a 24 hour booking window. I am sorry for any inconvenience you experienced and we do hope you will stay with us again when in the area.

We thank you for letting us know of your experience at our hotel and we are very sorry that housekeeping failed to ensure the room was perfect for your arrival. I have brought your experience to the attention of the housekeeping manager to review this with her team to prevent a recurrence. Thank you for staying and we hope to see you again soon!

Thank you for staying with us. We appreciate your feedback and suggestions and will use them to improve our services. We do hope you stay again!

We are very pleased to see how much you enjoyed your stay! Thank you!

Our suites are very large and comfortable. Thank you for taking the time to submit a review. We appreciate your business and look forward to your return!

We are so happy you enjoyed your stay. We hope to see you the next time you are in the area!

We have very spacious rooms with all the amenities needed for a great stay. Thank you for staying at our hotel and we hope you stay another time if you are in the area.

Thank you for staying with us! We appreciate your business!

We agree we are the perfect and best place to stay. Thank you!

Thank you for choosing our Residence Inn Middletown. We are in a great location and are pleased to see you were so happy with your stay!

Thank you for staying! We are pleased to see how much you enjoyed your stay!

Thank you for the awesome review of our hotel. Our team works diligently to provide the perfect stay. We are in a terrific location and do have all the amenities needed. We thank you for choosing us and look forward to a future visit!

Thank you for staying! We hope you stay again soon.

Thank you for the great review! we are so happy to see how much you enjoyed your stay!

I am very sorry you were unhappy with the sofa bed and your bathroom floor was not cleaned to our standards. I will address these issues with the housekeeping team. When we are extremely busy, we need to ensure the rooms are cleaned and ready for our new arrivals so at times we are unable to offer a later checkout. We do hope that you will stay another time with us!

We are very sorry that you are unhappy with your stay. Upon looking at your stay information, it shows the rates you reserved at, was exactly what you were charged. Please feel free to contact me directly at the hotel to discuss further. Thank you!

I am uncertain why you would not have had hot water. We have not had issues with our water. I am sorry that someone did not address this but please reach out to me so I may have the opportunity to investigate the room you were in. Thank you!

Thank you for staying and we are very pleased you enjoyed your stay!

We are very pleased to see how much you enjoyed your stay. We appreciate that you took the time to share a review and we hope you stay again soon!

Thank you for staying. We look forward to seeing you again!

Thank you for your great review. Our team works very diligently to ensure our hotel is clean and comfortable and we are in a great location. We appreciate your review and hope you have the opportunity to stay again!

Thank you for taking the time to review our Residence Inn. We appreciate your business and are very happy to see you enjoyed your stay!

We thank you for choosing the Residence Inn Middletown! Thank you for the review and we hope to see you again soon.

Thank you for the great review! We look forward to your return!

We are very glad to see how much you enjoyed your stay! We have a beautiful hotel and are pleased that you enjoyed the bar and restaurant Thank you for choosing the Residence Inn!

We appreciate you taking the time to review our hotel! We look forward to you staying with us again.

We have a beautifully clean hotel, and our rooms are very spacious. We are so happy to hear how much you enjoyed your stay. Thank you!

Thank you for the great compliments of our hotel. I apologize the pool was not up as clean as it should have been and have addressed this with our maintenance team. We appreciate the great review and hope to have you stay with us again!

We thank you for staying at our Residence Inn. I am sorry that the breakfast options were not as good on the second day as it was on the first. We do rotate the food items, so our breakfast is a bit different each day but apologize for the lack of options. Housekeeping service is provided every 3rd day at a Residence Inn, but we clean daily when requested. I will review this with the front desk team to ensure they are letting our guests know upon check in. We appreciate your business and we do hope you will stay another time should you be back in the area.

We appreciate your review and your business! Thank you!

We have beautiful suites, and we are so happy to hear how much you enjoyed your stay! We look forward to having you stay with us again.

Thank you for the wonderful comments about Ro! I will be sure to pass on your kind comments. We are happy you enjoyed your stay!